Firefox 技術支援討論區

I have been using sync from day one: best thing ever regarding my productivity. AFAIK, credentials get encrypted before sent to the FF cloud, using information derived from my password.

Short version: what happens when I change the Firefox account password?

Long version: I'm thinking of replacing my current password, with a very long one. If I do so, will there a re-upload of my data take place? Will my credentials on the cloud become harder to crack (assume that the new password is longer and more complex).

Hello, ever since we moved endpoints from Firefox ESR 91.13 to 102.3, it has become impossible to play any media with Firefox.

No video will play in youtube, for instance (it just loads endlessly as if it would start, but it doesn't).

Can't use radio websites either. Anything with a "play" button (video or sound) does nothing.

This has been tested with a clean profile, a clean install, after allowing autoplay in the settings.

Is there any info on what exactly changed between ESR 91 and 102 that might explain this ? There has been no system change, If I reinstall 91 instead it works again as usual.

No issues anywhere else on the endpoints (Edge, Windows), this is on Windows 10 if it makes any difference.

Tanks for any help on this.

Hi! I have an issue where my Firefox is opening multiple processes in my task manager. I am used to seeing 7, sometimes up to twelve if I have a bunch of tabs open, but for the last week it has now been spiking anywhere up to 25-30 being open in the task manager (and I will usually at the very most have 5 to 7 tabs open-TOPS!). My memory has been spiking to upwards to 30%, which is causing a slow down in my machine.

I have tried to shut down any extensions that I thought were causing the issue (Ghostery among them), but nothing changed.  I recently put Ghostery back on, and am about to try turning off Adblocker plus.  

When I looked at if I had any other hidden extensions, I saw that I have DuckDuckgo? ebay? and Bing? apparently on the extensions, but when I go into Firefox to remove them, they don't show up in the lists to turn off and on (I don't even use any of those as far as I know, so I don't know why they are even there).

I use Avast antivirus, and it hasn't indicated that there is any virus, but then again, I suppose a good virus would know the work around.

I am not really computer savvy, so perhaps I am making a mountain out of a molehill? If not, please help. This is very frustrating seeing so much memory go to Firefox!

I kept getting new version is available while I was up to date. This could be due to this:

When I had Firefox in its standard location in C drive, I also installed another copy on my computer's E drive. After a while I uninstalled the E drive version and kept the C drive one.

After that I kept getting a new version is available, but could not be downloaded. I follow the links and find out I do have the latest version. When there is a new version out, in Settings - General - Check for updates I always get the message Firefox is up to date.

I uninstalled Firefox completely, but kept my profile directory contents. After re-installation, I copied contents of my old profile into the new installation default profile.

However, I still get the 'New version is available, but couldn't be downloaded'. The problem is still there.

Somewhere in the files in my profile directory there is still a trace of the E drive installation and the update checking looks at that (I guess ? ) Any suggestions would be appreciated.

I've taken a number of steps that I've researched ranging from clearing cookies, to resetting firefox, to complete reinstallation of Firefox itself.

I've also ran a full diagnostic with my ISP and determined my router and internet are 100% functional. This just started happening out of nowhere roughly 3-4 days ago.

I have not installed any add ons or turned on any extentions. I've done nothing to customize my browser at all.

When I go to Youtube, either I can't log in or when I am logged in it says I am not connected to the internet. This has never happened to me before.

Please help.

I recently switched to Firefox and have been frustrated that videos and streams stutter and drop frames drastically when not the active window. I enjoy having videos and streams open when gaming and this doesn't allow me to do that. Some fixes that I have tried are:

widget.windows.window_occlusion_tracking.enabled to false layers.acceleration.force-enabled to true gfx.webrender.all set to true

My specs: i9-10900KF RTX 3070 16GB 4266mhz

Game in question is FFXIV in borderless fullscreen. I know that using exclusive fullscreen solves the issue, but I like being able to use my other monitor while playing.

I would love to get a real answer to my question below.

Why did you remove this feature? Please see screenshot. Simple option to search any site using the selected highlighted word. In screenshot below I highlighted "scored".

The screenshot is from Palemoon. Yet this feature used to be in firefox.

Look forward to your answer.

I have Firefox 105.0.1 on Windows 10 Pro and I cannot import Logins and Passwords from a file. Even with the signon property to TRUE, the passwords just don't populate. Is there something else I should be doing, or is there a fix for this. I have quite a few users to migrate and creating Firefox accounts to sync passwords is not preferable with users who need a lot of hand-holding. Thanks!

Hey! I had some precious data on Firefox send that i want to retreive. But since it seems to have shut down, how do I get that data back? I really need it since my website heavily depends on it. Thanks in advance, Regards Team Communityinfluencer Communityinfluencer

I want to have access to the site that I visited for years, this year firefox decided to restrict all public from this site which just because its in another country and just because the owner does not have his identity revealed does not mean is dangerous. I have to use a different browser to visit that website which is a threat to no one, that site provides cam views all over the world, yes its insecure, yes they can monitor this and that, but the public visits it to watch the cams not to put passwords or personal information in. 5 years I've been with them and now you (firefox want to block them to the public) why? cause they're not based in USA and you do not know their location? I guess I will be making a new video about this and joining hundreds of others who are loosing site access to many sites just because you (firefox) cannot read their details.

I am not able to log into the Centralized Automotive Reservation System and keep getting a message that it is an insecure connection when I have been able to log in in the past.

I had some 20 tabs openned when Firefox started update. After it finished, tabs started to crash, showing "this tab crashed" (or similiar) error messages. A minute later the whole Firefox turned off. After the restart to a single home page, Firefox still crashed on many / most pages.

I need help in solving a problem. Using FIREFOX: When I go onto the Chase web site, it displays my account but will not display the page with my last (or previous) statements. It looks like it is working, but the page remains blank. I was finally told by the Chase help desk to try it with Google Chrome -- and, sure enough, it works. I have checked to see what version of Firefox I have and it is: 104.0.1 (64 bit). It says this is the latest. The Chase person told me that they have had calls from customers using Firefox who had the same problem as me. Is there a fix from Firefox for this problem? In the meantime, I will be forced to use Google Chrome when I want to deal with Chase. By the way, American Express is able to display their statements when I am using Firefox without a problem. Also, I was told to try the Chase APP on my iPhone -- and it works too. It seems there is a problem between Firefox and part of the Chase software.

Firefox browser occasionally downloads unknown htm files with 0KB size. If I open the file, what I see is just an empty file opened in firefox browser. I have absolutely no idea why this is happening or in what situation this happens. Has anyone heard of or solved this kind of situation before?