顯示下列標籤的問題:

After the latest Firefox update, when I try to use gmail it keeps crashing.

I'm running Firefox on Win10 with no options to upgrade to 11. Since the latest firefox update installed, I'm getting a screen that says "Oops, something's wrong," and th… (閱讀更多)

I'm running Firefox on Win10 with no options to upgrade to 11. Since the latest firefox update installed, I'm getting a screen that says "Oops, something's wrong," and then I'm kicked out of gmail. A screen asks about sending a report to Firefox, which I check OK for. Today this is happening about every minute to 30 seconds . What needs to happen?

Open 17 80

hate the new firefox

with this new version i lost everything i need to get back to an older version and get all my extentions my bookmarks back all my s desktop items that i had linked … (閱讀更多)

with this new version i lost everything i need to get back to an older version and get all my extentions my bookmarks back all my s desktop items that i had linked to firefox are gone i can no longer get face book or anything back to firefox book marks every thing i had with firefox

and
Open 15 229

Web pages with infinite scroll get incredibly laggy

So I know these websites are kind of crap anyway, but I have issues with scrolling bsky.social (and other clients for it like witchsky) and twitter. The further into the … (閱讀更多)

So I know these websites are kind of crap anyway, but I have issues with scrolling bsky.social (and other clients for it like witchsky) and twitter. The further into the timeline I get, the more frequently these webpages lag.

They begin freezing every few seconds for a few seconds, during which they queue left or right clicks, page up/page down, and various other commands, only processing them once it unfreezes. Firefox itself still works during this freeze, e.g. opening the main menu. Also, I can still scroll up or down to a limited degree, though this just exposes empty, unrendered webpage until it unfreezes.

bsky.social has had this problem for a long time, but twitter only recently developed this issue after I had to do a cache clear, cookie clear, etc. trying to log in a few weeks ago. Prior to that it didn't have this issue.

Task manager hasn't really helped elucidate what's wrong, so it might be an about:config that I set or even an unruly extension, but I really don't know what to try.

Open 13

Facebook working in Chrome not Firefox

i go to chrome have no problem getting and keeping Facebook i have closed and enable the extensions removed some and it either does not work or takes for ever i… (閱讀更多)

i go to chrome have no problem getting and keeping Facebook i have closed and enable the extensions removed some and it either does not work or takes for ever in the version of Facebook. . I keep checking if Facebook is down there are limited problems but i do not see the problems in Chrome. if this keeps up i will be going to chrome which i really do not want to

Open 12 129

In eBird.org, sonograms of bird songs do not work on this laptop (Win10 updated),

I use eBird extensively. When I try to play the audio (with sonograms), I get a message that says "We are still processing this file. Try again later". These files perfor… (閱讀更多)

I use eBird extensively. When I try to play the audio (with sonograms), I get a message that says "We are still processing this file. Try again later". These files perform well on my Android phone, so I know it it is not eBird's glitch. I am confused about the setting options on Firefox that I need to set. These files are usually .wav format. I have tried to open a ticket with eBird, but have not had a response. Can you guide me? Thanks.

Open 11 70

How do I permanently remove Mozilla Maintenance Service?

Every time I manually update firefox, it reinstalls the automatic update malware "Mozilla Maintenance Service". I can't stop this malware from being installed with my bro… (閱讀更多)

Every time I manually update firefox, it reinstalls the automatic update malware "Mozilla Maintenance Service". I can't stop this malware from being installed with my browser every time I update Firefox. I call it malware because its not wanted, and it behaves like malware by secretly downloading content without my consent and then shutting down my browser when it finishes by blocking access to all new tabs.

I've tried adding policies to stop auto updates, but Mozilla Maintenance Service ignores all policies. I'm going to see if I can contact AVG and explain to them that Mozilla Maintenance Service is malware and see if I can get it classified as such to see if that'll finally get through to someone because I'm sick of this crap constantly being installed and forcing things on me whenever they want and not when I want.

Now after this update, every google search forces open my location service trying to force me to give location rights. This update is even more malware than all the other updates before hand. Firefox is getting extremely dangerous.

Open 11 70

Getting repeated/multiple Mozilla Firefox Browser Alerts and System Warnings that are wrong and dysfunctional

I'm suddenly getting repeated/multiple Mozilla Firefox "Browser Alerts", "System Warnings," and "McAfee Critical Virus Alerts" that are wrong and dysfunctional. They pop… (閱讀更多)

I'm suddenly getting repeated/multiple Mozilla Firefox "Browser Alerts", "System Warnings," and "McAfee Critical Virus Alerts" that are wrong and dysfunctional. They pop up every few seconds. They contain "Remove virus now" and "quick scan" buttons, but these only take me to a bright red screen that says:

"Deceptive site ahead Firefox blocked this page because it may trick you into doing something dangerous like installing software or revealing personal information like passwords or credit cards."

These come even though I haven't tried to access any "deceptive sites." I have to x all of them out to clear my screen.

There's obviously a defect in your warning system. How do I stop this?

Open 11 1 40

Manage cookies no longer appears

Under Settings>Privacy/Security>Browsing Data there is no longer the option to Manage Cookies, despite the help section saying that is where to find it. There is no… (閱讀更多)

Under Settings>Privacy/Security>Browsing Data there is no longer the option to Manage Cookies, despite the help section saying that is where to find it. There is no other place in all of Settings to find the list of cookies. There is only the ability to delete all cookies in History, which I have no desire to do. I edit the cookie list weekly, and it is only now, mid August 2026, under Firefox 153 on Win 10 that I no longer have access to them. How do I get it back?

Open 10 3

how to disable my location or delete location history

I have all the location settings I can find on my Firefox browser, google, and device turned off, but the new firefox weather widget still had my hometown as the default … (閱讀更多)

I have all the location settings I can find on my Firefox browser, google, and device turned off, but the new firefox weather widget still had my hometown as the default location, which is is not the same location as my IP address. And when I went to buy a book online through Thriftbooks with a guest account the address line autofilled with addresses in my hometown. I do not have any addresses saved to autofill. Where is this information being stored and how do I get rid of it?? Is there something in about:config I can shut off or disable?

Thank you for your time and assistance.

Open 10 228

Amazon Prime browser no longer works right in Firefox. Does work in Microsoft Edge.

As of yesterday my Firefox browser no longer displays some screens within Amazon Prime correctly. It displays what should be images as text, which is difficult to read, u… (閱讀更多)

As of yesterday my Firefox browser no longer displays some screens within Amazon Prime correctly. It displays what should be images as text, which is difficult to read, unlike Microsoft Edge, which displays the Amazon webpage correctly. I am running Windows 10 with a support extension through October 2026, so could it be an update from Microsoft Windows or Mozilla Firefox that has caused the problem. Thanks for your help.

Michael Archer [edited email from community support forum]

Open 10 220

Error on Firefox

Every time I try to log onto https://find-and-update.company-information.service.gov.uk/company I get the following message Secure Connection Failed An error occurred d… (閱讀更多)

Every time I try to log onto https://find-and-update.company-information.service.gov.uk/company I get the following message Secure Connection Failed An error occurred during a connection to find-and-update.company-information.service.gov.uk. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the web site owners to inform them of this problem. I can log on from my mobile so I know the site is working

Open 10 160

can not copy and past in ebay descriptions . will work on edge

can not copy and past in ebay descriptions when trying to make a listing .Also can not type in the description box will work on edge trying to list but can not as i can … (閱讀更多)

can not copy and past in ebay descriptions when trying to make a listing .Also can not type in the description box will work on edge trying to list but can not as i can put information in description box. Tried on edge works fine. turned off enhanced protection still same.

In during a search this problem has happen before after updates

Open 9 1 50

Can't see my profiles in the new profiles UI

I have been using Firefox profiles for years, long before the announcement of the new profiles UI. The new profiles UI launhed with FF 144. I'm on the latest version, wh… (閱讀更多)

I have been using Firefox profiles for years, long before the announcement of the new profiles UI. The new profiles UI launhed with FF 144. I'm on the latest version, which is 149.0.2 and I still don't have the new UI. Specifically, I do not see my profiles in the new UI.

When FF launches I see the new UI but my profiles are nowhere to be see as you can see in the screenshots:

https://postimg.cc/gallery/tFXz00m

I have 2 profiles and they each have their own name.

Instead I am presented with 2 option "Original Profile" and "create new Profile". When I click on orignal profile, Firefox opens my default profiles which has its own original name. However, when go throught the new UI o switch profiles, I do not see my other profile. Moreover, if I click manage profiles, I don't see either of my profiles.

The only way I am able to launch my 2nd profile is the old fashiong via "about:profiles".

Why can't I see my profiles in the new UI?

On my 2nd profile, I don't even have the new profiles UI.

Why dont't I have the new profiles UI months after you launched it?

Please help!

Open 8 110

Sonograms in eBird are not playing.

Please help me release the cookie for eBird.org sonograms so that they are not blocked or tell me how to do it in plain, non-jargon English step by step. Nobody has answe… (閱讀更多)

Please help me release the cookie for eBird.org sonograms so that they are not blocked or tell me how to do it in plain, non-jargon English step by step. Nobody has answered my requests for help with this. My advice from eBird was to use Edge or Chrome instead, which I don't want to do, especially. Surely there must be someone at Mozilla who uses eBird who can understand how frustrating this is.

Open 8 40

Latest Mozilla update - now logged out of all accounts on laptop??

Hello there's just been an update on my laptop for Firefox.. and now I'm logged out of every account I had opened on my browsers!! I googled this and seemingly this probl… (閱讀更多)

Hello there's just been an update on my laptop for Firefox.. and now I'm logged out of every account I had opened on my browsers!! I googled this and seemingly this problem has happened before with Firefox..

Open 8 60

one website stops being able to load further pages after initially loading, and only on firefox browsers

this issue has arisen suddenly over the last month. so i try to load bandcamp and for a few moments i'm able to go from page to page. after a certain short amount of time… (閱讀更多)

this issue has arisen suddenly over the last month. so i try to load bandcamp and for a few moments i'm able to go from page to page. after a certain short amount of time has passed between me opening the site and using it, just seconds, upon me clicking a link, pages initially appear to load [the refresh button switches to the X icon] before they quickly halt and keep me stuck on the same page. attempting to open a link in a new tab in this state gives a blank page - not showing as about:blank in the url but the intended destination. sometimes when i try to confirm a change on something i have uploaded to the site or try to log in, bandcamp gives an error reading "There was network error. Please try again."

so i originally thought it had something to do with using a VPN; initially i thought it was alleviated when i turned it off but i was wrong, problem soon reappeared. i've actually been using zen browser for a while, so maybe it was localised to that? i switch back to regular firefox and it was there too. troubleshooting mode didn't yield any difference either, so there's no conflict with extensions... clearing all bandcamp site data hasn't worked either, now because of this issue i just can't log back in lol. i ended up testing on a non-firefox browser, microsoft edge, and found that this issue isn't present there. so i'm kind of stumped on how to figure this out by myself now. keep in mind this is the only website that is affected by this issue

Open 7