顯示下列標籤的問題: 顯示所有問題
  • 封存

Can't make online shop or use go to certain websites.

Why can't I online shop with Mozilla? For months now I have had to go to another browser to use websites and make purchases. It doesn't happen 100% of the time, but enoug… (閱讀更多)

Why can't I online shop with Mozilla? For months now I have had to go to another browser to use websites and make purchases. It doesn't happen 100% of the time, but enough to have me consider using a different browser permanently. I have used Firefox for years and don't want to change. But, when I need to purchase things or even pay bills and it won't let me continue on to a site, it's an issue. And yes, I have cleared cache and cookies and it doesn't seem to make a difference.

Specific examples: I logged into a store that I have purchased from before to make a new purchase. I can browse the website, but when I add to cart and try to check out, nothing. No message, not anything to help me know what the issue is. I go to Edge, pull up the site, and complete my transaction.

Today I tried to log onto a site that we just set up an account with yesterday. It's to be a guarantor on an apt for my son. We set up the acct and went today to finish the requirements and it won't let me access it. Just keeps scrolling. I go to Edge, log in with no trouble.

foxxfamily 於 2 年前 詢問

FredMcD 最近回覆於 1 年前

  • 封存

Problems using Firefox after update

Since update get PR_END_OF_FILE_ERROR error on gmail; facebook.shopmy exchange; Amazon does not open right. I have tried resetting privacy setting; refresh; and nothing… (閱讀更多)

Since update get PR_END_OF_FILE_ERROR error on gmail; facebook.shopmy exchange; Amazon does not open right. I have tried resetting privacy setting; refresh; and nothing has worked

suebratch 於 2 年前 詢問

cor-el 最近回覆於 1 年前

  • 封存

Firefox increasingly stopping log in boxes etc from working/showing

Firefox is steadily being unusable for me. On numerous occasions websites fail to show log in pop ups etc which work without issue in Chrome. Latest example : https:… (閱讀更多)

Firefox is steadily being unusable for me. On numerous occasions websites fail to show log in pop ups etc which work without issue in Chrome. Latest example : https://www.gog.com/en/games Clicking "Sign in" should show a pop up to allow me to sign in. In Firefox this does not show. I thought it may be a "pop-up" issue, so deselected "Block pop-up windows" in settings. Still the same. I added the website as an exception and still the same. Anyone have any ideas what is going on ? TIA, ZTB

ZalidTheBur 於 2 年前 詢問

James 最近回覆於 2 年前

  • 封存

Problems playing videos.

Certain site show what looks to be Chinese writing in the menu and description. Videos for those site will not play. This just happen today. Is there something going o… (閱讀更多)

Certain site show what looks to be Chinese writing in the menu and description. Videos for those site will not play. This just happen today. Is there something going on with firefox? what would be the best fix?

jameswldrn537 於 2 年前 詢問

Terry 最近回覆於 2 年前

  • 封存

I can no longer sign in to a site to order groceries.

I have always ordered my groceries through HY Vee Aisles on line. The display is not the same on firefox as is previously was. I have to go to Chrome. I have cleared e… (閱讀更多)

I have always ordered my groceries through HY Vee Aisles on line. The display is not the same on firefox as is previously was. I have to go to Chrome. I have cleared everything, restarted and gotten rid of cookies.

teenamg 於 2 年前 詢問

cor-el 最近回覆於 2 年前

  • 封存

Saved log in not working on my sites

My websites for example AccuWeather log in information is not working. Other sites also having the same problem. This happened with you before, Please fix this problem.… (閱讀更多)

My websites for example AccuWeather log in information is not working. Other sites also having the same problem. This happened with you before, Please fix this problem. I've already check with the websites and they have no issues.

I do not know why you keep having this problem. Please advise! Vicki F Konnecke

vickikhi 於 2 年前 詢問

Terry 最近回覆於 2 年前

  • 封存

Amazon "Returns & Orders" page will not load... Mac

Amazon "Returns & Orders" page will not load... Mac/Firefox computer even it trouble shoot mode. Page just continues to partially load and repeats until I stop it. … (閱讀更多)

Amazon "Returns & Orders" page will not load... Mac/Firefox computer even it trouble shoot mode. Page just continues to partially load and repeats until I stop it.

gspelucin 於 2 年前 詢問

cor-el 最近回覆於 2 年前

  • 封存

Videos won't play on Netflix and Curiosity stream

I just installed Windows 10 and firefox and the video playback on those sites won't start. It works on youtube. Netflix and Curiosity stream works fine on Microsoft Edge… (閱讀更多)

I just installed Windows 10 and firefox and the video playback on those sites won't start. It works on youtube. Netflix and Curiosity stream works fine on Microsoft Edge but I want to use firefox. I did everithing of what Netflix sugested but videos won't play.

afloarei.andrei90 於 2 年前 詢問

FredMcD 最近回覆於 2 年前

  • 封存

Online bank (KeyBank) wont let me log in even though my Firefox on Mac is updated

Hi, I wonder if someone can help me log into the KeyBank website. I keep getting this message: "Due to technical concerns, your current version of Firefox is no longer a… (閱讀更多)

Hi, I wonder if someone can help me log into the KeyBank website. I keep getting this message: "Due to technical concerns, your current version of Firefox is no longer an option for KeyBank online banking. Nothing is wrong with your account. You simply need an updated browser – like the most up-to-date version of Microsoft Edge, Google Chrome, or Mozilla Firefox – to sign on to online banking." My Mac indicates I have an up-to-date version of Firefox (78.10.0esr (64-bit) Thank you

nezyounow 於 3 年前 詢問

TyDraniu 最近回覆於 3 年前

  • 封存

Can't sign up for Disney Bundle

I'm getting a blank/black screen when I try to signup for Disney Bundle.... https://www.disneyplus.com/en-gb/sign-up?type=bundle What's going on...my settings? Which on… (閱讀更多)

I'm getting a blank/black screen when I try to signup for Disney Bundle....

https://www.disneyplus.com/en-gb/sign-up?type=bundle

What's going on...my settings? Which one/s...

Army1 於 2 年前 詢問

FredMcD 最近回覆於 2 年前

  • 封存

Canvas Issues

I need to access Canvas as part of my school coursework. As of yesterday, Canvas refuses to load in Firefox. I've restarted my Mac, made sure Firefox is up to date, and t… (閱讀更多)

I need to access Canvas as part of my school coursework. As of yesterday, Canvas refuses to load in Firefox. I've restarted my Mac, made sure Firefox is up to date, and tried running Canvas in Chrome, where it worked just fine. My internet connection is also stable. All other websites seem to be working in Firefox, but for some reason Canvas doesn't load after any amount of time and the interface appears as the attached image. Any help? Firefox is my preferred browser and I actually cannot do any online coursework without Canvas, so any suggestions or advice are very welcome.

krismalbo86 於 2 年前 詢問

jscher2000 - Support Volunteer 最近回覆於 2 年前

  • 封存

A second Access denied error from a different website

Access Denied You don't have permission to access "http://www.duluthtrading.com/unsubscribe/?" on this server. Reference #18.44a4c017.1651084363.75977966 Works on Edge… (閱讀更多)

Access Denied You don't have permission to access "http://www.duluthtrading.com/unsubscribe/?" on this server.

Reference #18.44a4c017.1651084363.75977966

Works on Edge and Chrome? I must have a setting blocking things? Any help ?

dccampion 於 2 年前 詢問

FredMcD 最近回覆於 2 年前

  • 封存

Headphones produce weird sound while watching YouTube on Firefox. What can I do?

So, I was an bought an Jabra Elite 85h headphones few weeks ago for gaming and watching YouTube videos. They were working fine until today when I was watching PUBG gamepl… (閱讀更多)

So, I was an bought an Jabra Elite 85h headphones few weeks ago for gaming and watching YouTube videos. They were working fine until today when I was watching PUBG gameplay videos on YouTube (on Firefox). They operate perfectly great in Chrome, however when I use Firefox, It produces very low sound and It's really bothering me. I was also tried to increase the headphones volume by following the steps mentioned here.

https://www.headphoneoutput.com/how-to-make-headphones-louder/

But It's not working. I don't what to do. This is not an headphones issue but I think It might be a compatibility issue with Firefox? I can't afford the new headphones. :(

James Smith 於 2 年前 詢問

cor-el 最近回覆於 2 年前