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I have a mag subscription to 'Hyperallergic'. The first page loads but I cannot get any article that I try to click on. There is an icon on top but it gets blue and the page is blank.

Please tell me what to do to have the magazine work. It used to, but I think that some new thing like Adblock must have changed it and I cannot read the magazine now. Tha… (閱讀更多)

Please tell me what to do to have the magazine work. It used to, but I think that some new thing like Adblock must have changed it and I cannot read the magazine now. Thanks.

lindron 於 3 週前 詢問

FredMcD 於 3 週前 解答

Secure Connection Failed

Hi. In the past week, my Firefox has been giving me this message for many sites - all of which I've landed on before and I trust. Firefox wants me to contact the website … (閱讀更多)

Hi. In the past week, my Firefox has been giving me this message for many sites - all of which I've landed on before and I trust. Firefox wants me to contact the website owner which is not do-able. Any suggestions? Thx!

Here's the error msg I get: An error occurred during a connection to www.google.com. PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Najib Joe Hakim 於 3 週前 詢問

FredMcD 最近回覆 於 3 週前

Google map iframes not displaying in FF 99.0.1

MacOS Monterey 12.3.1 FF 99.0.1 Have tried clearing Cache, Cookies, Troubleshoot mode. Google Maps > Search > Share > Embed a Map, the map to be embedded is not … (閱讀更多)

MacOS Monterey 12.3.1 FF 99.0.1 Have tried clearing Cache, Cookies, Troubleshoot mode.

Google Maps > Search > Share > Embed a Map, the map to be embedded is not displayed (likewise when embed is pasted into Wordpress page, for example)

While same procedure in Safari or Brave works as expected (map to be embedded is displayed in Google maps and embed code displays map in webpage using Brave or Safari).

From the Google Maps page > share > Embed a map > right click This Frame > Open in new tab And then looking in the Console. There are a few other ignored errors but then this...

Loading failed for the <script> with source “https://maps.googleapis.com/maps/api/js?client=google-maps-embed&paint_origin=&libraries=geometry,search&v=3.exp&language=en®ion=us&callback=onApiLoad”.

woolwit 於 3 週前 詢問

woolwit 最近回覆 於 3 週前

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Walmart Site Not Working Firefox 96.0.2 64-bit

Walmart website no longer works properly with latest Firefox 96.0.2 64-bit. It works properly with Chrome and other browsers. You can log onto the site and search for pro… (閱讀更多)

Walmart website no longer works properly with latest Firefox 96.0.2 64-bit. It works properly with Chrome and other browsers. You can log onto the site and search for products but when you try to add a product to the cart nothing happens. You also can't actually go to the cart. Last time I used Walmart was a few weeks ago and everything worked fine!

brw111 於 4 個月前 詢問

jscher2000 - Support Volunteer 於 3 個月前 解答

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Firefox blocks FedEx tracking

Hello, I have had a few websites not work properly with Firefox and have needed to open my backup browser (Avast Secure Browser) to use those websites. Right now it is Fe… (閱讀更多)

Hello,

I have had a few websites not work properly with Firefox and have needed to open my backup browser (Avast Secure Browser) to use those websites.

Right now it is FedEx that comes to mind again as I kept checking for tracking of packages shipped to me since receiving the tracking info. I queries consistently returned the error message "Unfortunately we are unable to retrieve your tracking results at this time. Please try again later."

Thinking maybe the website was having issues or maintenance (and forgetting I had the same issue with FedEx website the last time I tried tracking there in Firefox), I kept "trying again later".

Then I opened my Avast browser and pasted the same url there and, sure enough, received this report on the display:

Travel History Date or Time City & State Status Monday, April 18, 2022 9:47 PM SPARROWS POINT, MD Departed FedEx location Sunday, April 17, 2022 1:49 PM Shipment information sent to FedEx

I have tried disabling the extension NoScript as well as turning off the "Enhanced tracking protection" and allowing permissions for the FedEx site with no improvement.

I copied and pasted the RAW data as well as the text version from the "about:support" page to send you.

Any suggestions to fix this?

Thank you, Keith McNabb

kemcnabb 於 1 個月前 詢問

kemcnabb 於 1 個月前 解答

Can't sign up for Disney Bundle

I'm getting a blank/black screen when I try to signup for Disney Bundle.... https://www.disneyplus.com/en-gb/sign-up?type=bundle What's going on...my settings? Which one/… (閱讀更多)

I'm getting a blank/black screen when I try to signup for Disney Bundle....

https://www.disneyplus.com/en-gb/sign-up?type=bundle

What's going on...my settings? Which one/s...

Magnogreato 於 3 週前 詢問

FredMcD 最近回覆 於 3 週前

can't get to hmnow.com; all I get is white screen

When I try to log on to hmnow.com, all I get is a white screen. I worked with Hallmark support, but they couldn't figure it out even though I have a paid subscription wit… (閱讀更多)

When I try to log on to hmnow.com, all I get is a white screen. I worked with Hallmark support, but they couldn't figure it out even though I have a paid subscription with them. I've rebooted my Mac and it says I have the latest Firefox version installed. This has gone on for weeks. I've had no problem with any other website.

cd.kje 於 3 週前 詢問

FredMcD 最近回覆 於 3 週前

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Word file has no application to open it.

I download then open many student files each day. PDFs open fine automatically, but never Word files. In the Applications settings dialog, I have tried to choose the file… (閱讀更多)

I download then open many student files each day. PDFs open fine automatically, but never Word files. In the Applications settings dialog, I have tried to choose the file format docx and doc. But neither are recognised as a valid file type. I realise that Microsoft is a bully and Mozilla may be trying to discourage its use, but I and the students are stuck with Word. How come docs and doc are invalid and how can I persuade Firefox to open them?

Thank you

cvhorie 於 1 個月前 詢問

cor-el 於 1 個月前 解答

Multiple gross website problems

1) On https://www.mozilla.org/en-US, the 'get the new Firefox' button leads to a page that, one realises eventually, is only for _mobile_ Firefox. (Also: 'new'? In what s… (閱讀更多)

1) On https://www.mozilla.org/en-US, the 'get the new Firefox' button leads to a page that, one realises eventually, is only for _mobile_ Firefox. (Also: 'new'? In what sense.)

2) Finding _this_ page - the one where one can ask questions - is _much_ too hard.

3) I have had to type all this three times. For, every time that, in _another Firefox tab_, I navigate to https://www.mozilla.org/en-US/, this tab somehow disappears.

Even if we set aside 3, which might be a configuration problem, we have here - in 1 and 2 - gross navigability problems that are, sadly, typical for Mozilla websites.

nicholasjoll 於 3 週前 詢問

problems with some websites, that do not happen when using Chrome.

I have noticed in a couple of websites, a link or text box does not appear in Firefox, but does in Chrome (unfortunately, I don't remember which site that was). Also I ha… (閱讀更多)

I have noticed in a couple of websites, a link or text box does not appear in Firefox, but does in Chrome (unfortunately, I don't remember which site that was). Also I have tried to open my Citibank account (Citibank.com.au) but it comes up with an error and wont open, yet it does with Chrome. I would rather not use Chrome, but I may not have a choice if this problem is not addressed.

edmundr1 於 3 週前 詢問

FredMcD 最近回覆 於 3 週前

one website not working

I AM CSCTRANSPORT.IN LAST FEW DAYS ITS NOT WORKING WITH MOZILLA FIRST PAGE MAY OPEN AND REDIRECT TO ITS SOURCE PAGE THEN IT WILL SHOWS SORRY PLEASE TRY AGAIN MESSAGE … (閱讀更多)

I AM CSCTRANSPORT.IN LAST FEW DAYS ITS NOT WORKING WITH MOZILLA FIRST PAGE MAY OPEN AND REDIRECT TO ITS SOURCE PAGE THEN IT WILL SHOWS SORRY PLEASE TRY AGAIN MESSAGE

vipindas90kpy 於 3 週前 詢問

FredMcD 最近回覆 於 3 週前

  • 已解決

Amazon.com

When I load Amazon.com, the webpage is a lot of text and random pictures. Amazon's layout is broken. I loaded the same page in Chrome and Safari without a problem. I rein… (閱讀更多)

When I load Amazon.com, the webpage is a lot of text and random pictures. Amazon's layout is broken. I loaded the same page in Chrome and Safari without a problem. I reinstalled Firefox 99.0.1 without any improvement. Please fix.

stolenfire1 於 3 週前 詢問

cor-el 於 3 週前 解答

having trouble logging in/loading page of Banking institutions ONLY. All other websites load. Please tell me how to fix this.

Please tell me how to fix this problem: ever since I allowed Firefox to upgrade, I cannot load pages for banks/credit card accounts. I can do it on my Apple phone and IPa… (閱讀更多)

Please tell me how to fix this problem: ever since I allowed Firefox to upgrade, I cannot load pages for banks/credit card accounts. I can do it on my Apple phone and IPad. So I believe it is a Firefox problem. I prefer using my desk top computer to pay bills. Please help me sort this out. I will change browsers if you can't help me. I'm not being snarky, just very upset that your upgrade did this to me. I am a 81 years young senior female, so please don't get to techy with the answer, keep it simple for this old brain. BTW, I cleared cookies and cache, didn't help. Thanks, Norma

azjo_9947 於 3 週前 詢問

FredMcD 最近回覆 於 3 週前

moz-extension://05fce67b-7fb7-493b-950e-6c79939c569b/pages/consent/consent.html?url=https%3A%2F%2Fsearch.yahoo.com%2Fyhs%2Fsearch%3Fhspart%3Dtrp%26hsimp%3Dyhs-001%26grd%3D1%26type%3DY21_F163_204855_110220%26p%3Dbugerking

moz-extension://05fce67b-7fb7-493b-950e-6c79939c569b/pages/consent/consent.html?url=https%3A%2F%2Fsearch.yahoo.com%2Fyhs%2Fsearch%3Fhspart%3Dtrp%26hsimp%3Dyhs-001%26grd%3… (閱讀更多)

moz-extension://05fce67b-7fb7-493b-950e-6c79939c569b/pages/consent/consent.html?url=https%3A%2F%2Fsearch.yahoo.com%2Fyhs%2Fsearch%3Fhspart%3Dtrp%26hsimp%3Dyhs-001%26grd%3D1%26type%3DY21_F163_204855_110220%26p%3Dbugerking

This extension, even if it is Firefox's extension, I do not want. It is hindering my ability to get my schoolwork done your browser that I like to use. I really do not want to have to make the complete switch to Edge. I should not have to add this extension that I do not want.

mcoggeshell 於 3 週前 詢問

cor-el 最近回覆 於 3 週前

Error message: hmm. We're having trouble finding that site

Hello! I've seen several people ask this question but it was for Windows or Mac. I'm running current Lubuntu on an HP laptop and every few weeks I get this error messa… (閱讀更多)

Hello!

I've seen several people ask this question but it was for Windows or Mac. I'm running current Lubuntu on an HP laptop and every few weeks I get this error message and can't shake it. I've tried several fixes up to and including reinstalling the distro but if it fixes itself it seems to be random. Any help would be appreciated

brianjacobsen988 於 3 週前 詢問

cor-el 最近回覆 於 3 週前