Firefox 技術支援討論區

Dears, our automation robotic accounts has issue with accessing web pages:

Affected sites: https://optimiz.protrans.com/ https://ecomm.one-line.com/one-ecom https://www.odfl.com/ https://data.oecd.org/ https://www.eia.gov/

Simple clear cache or recreate profile don't helps Chrome haven't issue like this.

Can you help? We have also HAR.

While trying to upload files larger than 4MB on my website, I get an error on the apache server: "[proxy_fcgi:error] [pid 1699] (70008)Partial results are valid but processing is incomplete: [client 10.0.3.91:44950] AH01075: Error dispatching request to : (reading input brigade)".

It's an EC2 server behind a load balancer on AWS using Apache/2.4.56 and PHP-FPM 8.0.28.

I checked the access logs User Agent and it only happens with the Mozilla Firefox browser, which is a small fraction of our visitors, thankfully. Even testing with Postman works.

Could you please help me investigate and fix this?

When I see a power point slide on LinkedIn I get this Tab above the slide saying "Scanning for Viruses". It has the options "accessibility mode", "Download Document", "Exit Full Screen", "Skip", "Cancel", "Download", "Proceed anyways". (See picture). Normally it's just a Power Point Slide and I can just click on the right to see more but I can't anymore and I can't make the tab go away.

I looked at this post from Chrome and it works without issue. I disabled all my extensions and it is still happening.

Please let me know what i need to do for this to stop. My only guess is that I updated my Firefox recently, so maybe some new update caused this?

Thank you!!

Fonts are often way too bold it's unreadable — for example, in the attached screenshot, c is so thick it's looks like o. In other browsers it looks fine. Been having this problem for half a year. Win 10, Firefox 113.0.1

Dear Sir, The webpage is empty. https://applianceparthelp.com/how-do-you-reset-the-water-filter-light-on-a-samsung-refrigerator/ Despite the fact that the page is now blank, the website emblem in the top left corner indicates that contact has been made. Anyone aware of the reason why Firefox cannot load the website?

linktree website doesn't work properly when trying to connect to the admin page : https://linktr.ee/admin

Since the last Firefox update (I'm now using Firefox 113.0.1 64bit on Windows 11) when I play a video on Twitter, it plays with the right colors until I fullscreen it. When I fullscreen it, the video becomes darker and the colors are wrong.

• The same happens to youtube videos (both fullscreen or normal size): the colors are not right and they looks darker.
• The same problem happens using both my laptop's internal monitor and the external monitor.
• I tried to reinstall Firefox but it didn't fix it.
• I also tried to take a screenshot of the "wrong colors" videos using the Windows screenshot tool but the output image is displayed with the right colors and not with the darker ones.
• Using Chrome the colors are correct and I never had this problem before the last Firefox update.

It happened for the first time a few months ago, now it has to be repeated several times in a row, now this error appears one after another,after i deleted the history,then again and again

long ago, when I did not allow Firefox to update(i deleted all update exe etc...) then never had any problems with it

After second to last update Firefox doesn't show bold fonts on my website. In Chrome everything is ok. This issue shows on diffrent computers and diffrent windows version. How to fix it?

Hi,

I've had an issue for a long time where certain websites just won't work properly on Firefox. This issue seems to be specific to this particular configuration of Firefox I have, as the problem doesn't occur on my other MacBook, nor on other browsers, and this problem persists even through upgrading this MacBook from an Intel-based processor to Apple silicon. I've exhausted all of the troubleshooting methods suggested by Mozilla here: https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems. My last hope is that it has something to do with Firefox's browser internals, though I'm not tech-savvy enough to understand what may or may not be working correctly with said internals.

As a few examples of what I mean when I write that certain websites won't "work properly," a reading on Coursera seems to have a scrollbar that can scroll indefinitely without ever actually scrolling the page down for me to read additional text from the article. Certain websites will fail to display certain videos or interactive media. And certain other websites will fail to display anything at all. (I wish I could be more specific in describing these "certain websites," but I can't recall what they are at the moment.)

Let me know if you need any additional information to help diagnose this issue.

I greatly appreciate any time and effort that you may spend trying to help me with this issue!

See the Question details for the Troubleshooting information.

(removed troubleshooting information as this is also present in the system details - c)

Dear, Sir/Madam The website is blank. https://eastcoastpropertyservicesllc.com/ The website symbol in the top left corner shows that contact has been made even though the page is now blank. Anyone with knowledge of the cause of Firefox's inability to load the website?

Nightly will not open https://unitedwithisrael.org/ unless I reboot to windows \Safe Mode. Nightly's safe mode did not help. The regular version of Firefox will open the site. How can I fix this?

After installing the latest version of Firefox, when trying to get to a particular website, I'm getting error code SSL_ERROR_RX_UNEXPECTED_SERVER_KEY_EXCH.

I can access the website on my phone, so I know it's not the website. Help?

Hello all,

For some reason, I can no longer upload or download files, with the pop-up window failing to appear entirely. I can upload folders through, for example, Dropbox or Google Drive, but individual files don't work.

I've reset my browser, uninstalled and reinstalled it, opened it in troubleshooting mode, disabled enhanced tracking protection, but nothing seemed to work. I've tested another browser, and I was able to upload and download files just fine.

Is there anything I can do to fix this? I'm on Ubuntu 22.04 using Firefox 107.0.1.

I use thousands of text replacement shortcuts on my Mac, which are all honored by Safari, Chrome and virtually every other browser, but not FireFox. What's up with that?

Everytime I go into fullscreen mode on youtube or similar, it gets stuck. The esc key and exit fullscreen button don't work and I have to restart firefox to get it out of fullscreen. Any insight? I'm on a macbook if it's relevant.

Hello,

I have been using Discord in my browser for a fair amount of time now, and Firefox has always worked, but there has always been a catch, that being when in a call, the connection seems to drop in and out fairly randomly.

I have been unable to find a solution to this problem online, and I don't have the necessary knowledge of WebRTC to properly diagnose the issue myself. Currently, my best guess is that something between Firefox's WebRTC implementation and Discord's WebRTC implementation disagrees.

A snippet of my DevTools log while the issue is occurring looks like this:

``` [RTCControlSocket] Heartbeat ACK received ed46a18578285e5c048b.js:241:118 [UnifiedConnection(default)] iceConnectionState => disconnected ed46a18578285e5c048b.js:241:118 [UnifiedConnection(default)] Connection state change: CONNECTED => DISCONNECTED ed46a18578285e5c048b.js:241:118 [RTCConnection(628634731814322267, default)] RTC media connection state change: RTC_CONNECTED => DISCONNECTED ed46a18578285e5c048b.js:241:118 [RTCConnection(628634731814322267, default)] RTC connection state: RTC_CONNECTED => RTC_DISCONNECTED ed46a18578285e5c048b.js:241:118 [RTCControlSocket] Sending heartbeat ed46a18578285e5c048b.js:241:118 [RTCControlSocket] Heartbeat ACK received ed46a18578285e5c048b.js:241:118 Invalid URI. Load of media resource failed. 2 628634731814322267 [UnifiedConnection(default)] iceConnectionState => connected ed46a18578285e5c048b.js:241:118 [UnifiedConnection(default)] Connection state change: DISCONNECTED => CONNECTED ed46a18578285e5c048b.js:241:118 [RTCConnection(628634731814322267, default)] RTC media connection state change: RTC_DISCONNECTED => CONNECTED ed46a18578285e5c048b.js:241:118 [RTCConnection(628634731814322267, default)] RTC connection state: RTC_DISCONNECTED => RTC_CONNECTED ed46a18578285e5c048b.js:241:118 ```

I am willing to provide any additional details should they be requested, and I would appreciate any guidance anyone can offer.

Thanks

Dear, Sir/Madam The webpage is empty. https://professionalsadvicegroup.com.au/gold-coast-financial-planning/ Although the page is currently blank, the website icon in the upper left corner suggests that contact has been made. Anyone know the reason why Firefox is unable to load the website?

only happens on firefox but i and a bunch of others get ads when we sub on twitch to people and it only shows the ads in firefox so its definitely something broke with firefox/