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Genialy content not available since the latest version of Firefox

hello, Since the last update was downloaded, I can no longer view content created using Genialy. We are a training organization with an e-learning platform and today ou… (閱讀更多)

hello,

Since the last update was downloaded, I can no longer view content created using Genialy.

We are a training organization with an e-learning platform and today our content created under Genialy is no longer accessible if you use your browser.

With other browsers like Edge or Chrome the content is easy to read.

Thank you for fixing this bug.

Sincerely,

laurent.dumartin 於 6 天前 詢問

TyDraniu 最近回覆於 6 天前

Can’t see any sites or drop downs from tool bar

Hi! When I open Firefox I only see the main toolbar. I can click help, then troubleshoot mode but then nothing appears on the screen. I am not in full screen mode. I have… (閱讀更多)

Hi! When I open Firefox I only see the main toolbar. I can click help, then troubleshoot mode but then nothing appears on the screen. I am not in full screen mode. I have shut down my computer several times. My chrome works fine so it’s something with Firefox. Help!

carlyewaters 於 1 週前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 週前

Firefox not working in the page

Windows 11 - 64, Firefox with last upgrade, https://www.flightradar24.com not working. Other browsers (Edge, Chrome) do not have this problem. Other pages Firefox open no… (閱讀更多)

Windows 11 - 64, Firefox with last upgrade, https://www.flightradar24.com not working. Other browsers (Edge, Chrome) do not have this problem. Other pages Firefox open normal....

Wiesław Zuber 於 1 週前 詢問

Luna Serena 最近回覆於 1 週前

Cannot Open You Tube site--Rest of Internet works fine on Firefox

I have used Firefox for many years and been most satisfied. However, for the last several days when I click to load one of my bookmarked You Tube pages, I get a blank scr… (閱讀更多)

I have used Firefox for many years and been most satisfied. However, for the last several days when I click to load one of my bookmarked You Tube pages, I get a blank screen except for a shaded 3-line menu and three circles, none of which are responsive. If I click to the home You Tube page I get a shaded outline of the videos but no images and the shaded spots do not respond.

I have cleared cookies and site data and temporary files several times, which will allow me access to ONE You Tube channel, but if I click to another, the same blank screen appears and I cannot return to my accessed channel, it also has blanked out.

Quite puzzled about this, every other site I frequent works perfectly well on Firefox, but You Tube does not. However, You Tube works PERFECTLY WELL on Microsoft Edge and, I suspect, other browsers, so I do not think it is a problem on their end.

Please advise what the next step(s) should be.

dhutchinson 於 2 週前 詢問

Mandy 最近回覆於 1 週前

YouTube will not load properly

Hello, I apologize if the topic is incorrect, but I didn't know which applied to my situation the best. Starting on Monday of this week (4/28/2025), YouTube no longer l… (閱讀更多)

Hello,

I apologize if the topic is incorrect, but I didn't know which applied to my situation the best.

Starting on Monday of this week (4/28/2025), YouTube no longer loads properly on Firefox for me. The entire page is covered in video slots with no videos and if I try using a link to a specific video, it will take me to the page, however the video will not load or play, additionally any other elements such as comments or suggested videos will not load. I am using the latest version of Firefox Developer Edition.

I have tried all of the following:

  • disabling all of my add-ons
  • clearing cache, cookies, and history
  • uninstalling and reinstalling Firefox
  • logging in and out of YouTube
  • Reaching out to YouTube (they told me to just use Chrome)

I have asked my friend who also uses Firefox and YouTube works fine for him, so I'm not sure exactly what is making it not work.

Thank you for your time!

florsolitaire 於 2 週前 詢問

Mandy 最近回覆於 1 週前

Youtube won't load in Firefox, no solutions work

I can not get Youtube to load on desktop Firefox. It works fine on the mobile website, app, and Chrome. I've tried clearing cookies and site data, removing extensions, re… (閱讀更多)

I can not get Youtube to load on desktop Firefox. It works fine on the mobile website, app, and Chrome. I've tried clearing cookies and site data, removing extensions, resetting Firefox, and disabling hardware acceleration, and so far nothing has worked. Has this been happening to anyone else ?

dapprcadavr 於 2 週前 詢問

Mandy 最近回覆於 1 週前

Youtube page won't load properly when getting on the website

Whenever I get on YouTube the website will not completely load, If I restart Firefox and access the website it then loads completely. However when I click on any video it… (閱讀更多)

Whenever I get on YouTube the website will not completely load, If I restart Firefox and access the website it then loads completely. However when I click on any video it does the same thing as the included picture, however I can play the video, but I cannot click on anything. This only happens on Firefox, any other browser and I have no issue. I have also disabled my plugins and it does the same thing. I have tried multiple different suggestions from your help page and other solutions on the internet. If I could have some insight would be extremely welcomed, thank you and have a wonderful week.

epsorks 於 2 週前 詢問

Mandy 最近回覆於 1 週前

i have no idea what's happening. I've been abandoned by GeekSquad. and i can't send emails.

i write an email and it automatically goes to the outbox,.... but it never is sent. my sense is that it's trying to send emails via another browser... not firefox and it… (閱讀更多)

i write an email and it automatically goes to the outbox,.... but it never is sent. my sense is that it's trying to send emails via another browser... not firefox and it just locks it up.

lmartyn 於 2 週前 詢問

jscher2000 - Support Volunteer 最近回覆於 2 週前

Latest version of Firefox doesn't open certain sites

After installing the latest version of Firefox on Windows 11 I can no longer view certain sites (like Allstate.com). Tried clearing data, uninstalling/disabling all exten… (閱讀更多)

After installing the latest version of Firefox on Windows 11 I can no longer view certain sites (like Allstate.com). Tried clearing data, uninstalling/disabling all extensions and addons, etc., nothing works. Previous version worked fine. Love Firefox, been using for years (before Edge and Chrome came out), still, seems to slowly getting less functional as many sites I simply need to open in Edge or Chrome. Sad as I think that Firefox is the best browser, but, if most sites are developed with Chrome/Edge in mind then Firefox will fall behind in terms of compatibility.

ahpitre 於 3 週前 詢問

jonzn4SUSE 最近回覆於 2 週前

An issue with video only with Firefox with XEye Academy

Hello, I am currently enrolled in courses on XEye Academy ("academy.XEyecs.com") and accessing their platform on my laptop using Firefox. I’m experiencing an issue where… (閱讀更多)

Hello,

I am currently enrolled in courses on XEye Academy ("academy.XEyecs.com") and accessing their platform on my laptop using Firefox. I’m experiencing an issue where videos continuously load without playing.

The issue appears to be only on Firefox on my laptop, as videos play with no issues on other browsers and even on another PC using Firefox.

I would appreciate your guidance in resolving this issue on Firefox on my laptop.

Thank you for your support!

Michael Samy 於 2 週前 詢問

jonzn4SUSE 最近回覆於 2 週前

Website doesn’t load in Firefox but works in Chrome and Edge

Hello, I’m experiencing an issue where my website https://smartstartkids.com.ua doesn’t load at all in Firefox. When I try to open it, nothing happens or I get a message … (閱讀更多)

Hello, I’m experiencing an issue where my website https://smartstartkids.com.ua doesn’t load at all in Firefox. When I try to open it, nothing happens or I get a message like “The connection was reset” or “Network error”.

The strange thing is that it works perfectly in Chrome and Microsoft Edge on the same devices and network.

Here’s what I’ve already tried: • Cleared Firefox cache and cookies • Created a new Firefox profile using firefox.exe -P • Disabled and fully uninstalled ESET antivirus • Turned off Windows Firewall • Reset DNS and Winsock via Command Prompt (ipconfig /flushdns, netsh winsock reset) • Checked proxy settings (set to “No proxy”) • Tried with HTTP3 disabled (network.http.http3.enabled = false) • Tried from two different PCs and networks — same result • The certificate shown is from “Sectigo”, not ESET, so it seems to be correct now

Still, Firefox is the only browser where this specific site doesn’t load. I’d appreciate any ideas or help!

Thank you!

Bohdan Savka 於 3 週前 詢問

Agent virtuel 最近回覆於 2 週前

why can't i

Your browser is not currently supported for streaming Live TV and DVR content with DISH Anywhere. Please use a Chrome or Safari browser to access this content. Why am I … (閱讀更多)

Your browser is not currently supported for streaming Live TV and DVR content with DISH Anywhere. Please use a Chrome or Safari browser to access this content.

Why am I getting this message and how can I resolve the problem without switching to chrome?

dicksrebro 於 3 週前 詢問

rainfish26 最近回覆於 3 週前

Can't Open My Own Website

https://goinbali.com/ my website is still on development, but I can't open it using firefox. But it work on Edge and other chromium based browser. Already did : - di… (閱讀更多)

https://goinbali.com/ my website is still on development, but I can't open it using firefox. But it work on Edge and other chromium based browser. Already did : - disable ublock origin - updated to FF latest version

XORAG 於 3 週前 詢問

jscher2000 - Support Volunteer 最近回覆於 3 週前