Alright, so first the story, then the specifics. Story: I updated to Firefox 55.0 a few weeks ago, presumably when it came out, as I had auto-updates enabled. Immediately… (閱讀更多)
Alright, so first the story, then the specifics.
Story: I updated to Firefox 55.0 a few weeks ago, presumably when it came out, as I had auto-updates enabled. Immediately after doing so, the large majority of videos would crash my tab. I'd get what I can only assume is the standard message of "Gah, My tab crashed!" etc. Anyways, I did some digging around, these forums and others, none of the solutions worked. I settled for the quick n dirty solution, and rolled back to firefox 54.0, which worked fine. Until today. Today, 54.0 was experiencing the issue as well, so I naturally decided to try 55.0 - which didn't work either. That leaves me where I'm at now.
Specific details: Tabs crash upon trying to load a video, presumably of a different format. It crashes occasionally on youtube videos, but is for the most part OK with them. Scrolling through a facebook feed however, will give you videos from lots of different sources, and I can reliably crash my tab within 10s if I load up facebook and just scroll down.
Potential fixes I have tried (of which, none solved my issue):
- Going into About:config and changing the browser.tabs.autorestart and browser.tabs.autorestart2 both to be false. This is following the recommendation of another thread, given to a different user with a similar problem, found here: ( https://support.mozilla.org/en-US/questions/1159697 ).
- Booting the browser up into safe mode
- Updating any/all drivers. Specifically I can for sure, without a doubt, say that my gfx card drivers are up to date.
- Creating a new firefox profile, and using it instead.
At this point the only thing that comes to mind is the idea that the plugin loading these videos isn't working correctly? But is it even a plugin?
Worth noting, if I change the about:config file pieces I listed above to both be false, instead of crashing a tab it will crash the entire browser. A crash report of that specific incident can be found using bp-92e3bbb7-9388-4412-9573-504010170905 .
The normal issue happening can be found using bp-a8e33356-c344-4159-889b-b330a0170905 .
Thank you for any/all help you can provide.