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Unable to access my primary email account (email provider disabled it) in order to change my email address to the updated address

Good morning, I am unable to add a 2nd email address and/or change my primary email address as my email provider host disabled all old accounts in November and created ne… (閱讀更多)

Good morning,

I am unable to add a 2nd email address and/or change my primary email address as my email provider host disabled all old accounts in November and created new address details for all users.

As a result, I am unable to access the verification code that is required.

My old email address was: ... @asme.org

My new email address is: ... @asme-member.org

My cell phone is: ... is a text verification is an option.

Thanks in advance,

Kevin Cooper


edited email address and phone# from public and search/spam bots view as this is a community forum.

cooperj6 於 8 個月前 詢問

FredMcD 最近回覆 於 8 個月前

I can't recover my account

My email changed from a .com to a .org and I was forced to reinstall windows before I could change it so I can't recover my account, which has passwords I need attached t… (閱讀更多)

My email changed from a .com to a .org and I was forced to reinstall windows before I could change it so I can't recover my account, which has passwords I need attached to it.

infamousdrew 於 3 個月前 詢問

Dropa 最近回覆 於 3 個月前

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Deleting account after losing access

I recently and stupidly lost access to my 2FA app. I am not hopeful that I will regain access and would just like to delete my old Firefox account so that it isn't there … (閱讀更多)

I recently and stupidly lost access to my 2FA app. I am not hopeful that I will regain access and would just like to delete my old Firefox account so that it isn't there to be abused.

Is there any way to do this?

Thanks!

njfort 於 11 個月前 詢問

cor-el 最近回覆 於 11 個月前

Hi there from South Africa. I need the Verification Email sent to me please

Evening from Johannesburg. Please can someone advise as to when i will receive the verification email? I have tried numerous times and i am yet to get one email to action… (閱讀更多)

Evening from Johannesburg. Please can someone advise as to when i will receive the verification email? I have tried numerous times and i am yet to get one email to action this. First attempt was 05th May. Another, today. I am still waiting and have checked all folders in the said email to use by yourselves.

Barret Swart 於 3 個月前 詢問

cor-el 最近回覆 於 3 個月前

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verification code

I am setting up new devices and trying to sync my account across them. When I try to login I get a message saying it sent a verification code to my email address but I d… (閱讀更多)

I am setting up new devices and trying to sync my account across them. When I try to login I get a message saying it sent a verification code to my email address but I don't receive it. I try everything the support page says to no avail. Any help would be greatly appreciated. Email address is ... @charter.net. Thans Dave

daveandpatty3 於 7 個月前 詢問

FredMcD 最近回覆 於 7 個月前

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Hello everyone. I had a different account linked to my primary email address and I had this stupid authenticator app on my old phone, which (surprise, surprise) died. And… (閱讀更多)

Hello everyone. I had a different account linked to my primary email address and I had this stupid authenticator app on my old phone, which (surprise, surprise) died. And now I am unable to log in because there is literaly no other way to recieve authentication codes. I don't have backup codes, I don't know if I ever had them, I thought it is possible to just get the code via sms, email or any other way, but apparenly not. How can I contact support to either verify my old account sending my ID card or whatever they need to identify me or delete the old account so I can use the old email address for this new account? I also could not log in using my old laptop becase the moment I tried to do so it disconnected me and I can't log in anymore. Also, why isn't this new account syncing stuff from my old laptop's browser on my new laptop's browser? It said it synced but there is nothing in there, no bookmark, no history, nothing. Thanks in advance.

Gordana Bogic 於 4 個月前 詢問

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change primary email address on profile

Instructions on changing primary email address not helpful-prompted to access Accounts but profile displayed would not let me edit my primary email address. When attempte… (閱讀更多)

Instructions on changing primary email address not helpful-prompted to access Accounts but profile displayed would not let me edit my primary email address. When attempted to add secondary address was notified that code was sent to my old email address was was compromised & deleted by security of my carrier Want to add new email address & add secondary email account. Assistance greatly appreciated

JAYeskewicz 於 3 個月前 詢問

FredMcD 最近回覆 於 3 個月前

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Firefox Account verification problem

Dear Volunteer, First of all, I have to thank you to build the community in your freetime. I've changed my computer. I have 2 firefox accounts, the first for private brow… (閱讀更多)

Dear Volunteer,

First of all, I have to thank you to build the community in your freetime. I've changed my computer. I have 2 firefox accounts, the first for private browsing, the second one for work browsing, and I use them via different Firefox profiles. The configuration of the private account (adam**********y@gmail.com) was succesful. But the configuration of the work account (s****i@orfk.police.hu) was not. I've used this accounts since 2013, and I'd reconfigured them so many times, and there wasn't any problem until now. The actually problem is the unreceived verigfication email. I've tried the actions below: - checking email working -> Perfectly works. - checking spam folder -> There is no any mail in the spam folder. - adding accounts@firefox.com to contact list -> Done. I did not get the verification emails. The administrators probably changed the security settings. I cannot log in, I cannot sync. I tried to send you this letter from my work e-mail, but I did not find any support address, just this option. How can I resolve this problem? Thans for your help.

Kind regards,

Adam Sterbinszky

adamsterbinszky 於 1 年前 詢問

Kiki 最近回覆 於 1 年前

EMAIL VERFICIATION CODE ISN'T SENT

EMAIL VERFICIATION CODE ISN'T SENT\ tried a few attemtps I formatted my laptop, and now i downoladed mozilla, logging in... and waiting for verficiation code for mozilla … (閱讀更多)

EMAIL VERFICIATION CODE ISN'T SENT\ tried a few attemtps

I formatted my laptop, and now i downoladed mozilla, logging in... and waiting for verficiation code for mozilla sync account for years, please help

Lidor Yosef 於 3 個月前 詢問

FredMcD 最近回覆 於 3 個月前

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I've no more access to mail for my account

Hi, I'm the owner of account a.westcott@cineca.it that I've created using the mail address of my organization. Now I have resigned and changed organization so I no longer… (閱讀更多)

Hi, I'm the owner of account a.westcott@cineca.it that I've created using the mail address of my organization. Now I have resigned and changed organization so I no longer have access to the emails linked to the address a.westcott@cineca.it. I try to change the mail address but the process sent me an email confirmation that I can't conferm because I've no more access to that mail account. What I can do ? thanks bye

Alessandro Westcott 於 7 個月前 詢問

cor-el 最近回覆 於 7 個月前

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Recover Mozilla Firefox account

Hi, I have a problem retrieving my Firefox account I entered my Gmail and password > But Mozilla gives the message Incorrect password, I repeated this several times bu… (閱讀更多)

Hi, I have a problem retrieving my Firefox account I entered my Gmail and password > But Mozilla gives the message Incorrect password, I repeated this several times but did not log in to my account . The password is correct and I log in to Gmail but it does not log in to my Mozilla Firefox account

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[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Mehrzad 於 7 個月前 詢問

cor-el 最近回覆 於 7 個月前

Can't Sign into Firefox. Stuck on "Working" and Not Sending E-mail

This past weekend my bookmark bar disappeared and won't show up again. Yes, its turned on to "Always Show." I realized that for some reason I was no longer signed into Fi… (閱讀更多)

This past weekend my bookmark bar disappeared and won't show up again. Yes, its turned on to "Always Show."

I realized that for some reason I was no longer signed into Firefox. I restarted my PC and it was fixed, but then did the same thing again and I was signed out.

I have 2FA and also changed my password just to be safe, but its still stuck on "Working" on the sign-in (unless I come to 'Help' section?). I did get to where it was going to send me a code in my e-mail and the e-mail isn't showing up either...so I don't know what to do.

I'd like to use Firefox, but right now without access to a number of features I can't. I've attached an image with where it gets stuck.

carl.m.j 於 4 個月前 詢問

kbartrum 最近回覆 於 4 個月前

Firefox account duplicate ?

When attempting to add an Ipad to Mozilla vpn I seem to have created a new Firefox account with the same primary email address as my original (all of my profile is unset)… (閱讀更多)

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Any ideas on how I can get rid of the new account, if it is new, or clean it up so that I can restore it to the original ?

Paul 於 3 個月前 詢問

Paul 最近回覆 於 3 個月前

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Last year my laptop was hacked,so I changed my email address still using the same provider.How do I delete the old email from Firefox account before adding new email ??

Please see my problem description in Subject.How do I delete the old email from Firefox account before adding new email ?? My current email address is toaka_2@triarm.com.… (閱讀更多)

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ken132 於 1 年前 詢問

FredMcD 最近回覆 於 1 年前

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Hacked browser account

Hi, I've had a Firefox account taken over and removed as primary account holder. Can't seem to find anywhere to report this issue to Mozilla. Had to set up another accou… (閱讀更多)

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graemekal 於 9 個月前 詢問

FredMcD 最近回覆 於 9 個月前

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Can't reset Firefox account password: "Reset password with this email type is not currently supported"

I have a duplicate Firefox account that I would like to close. I forgot the password for this account, and when I go to https://accounts.firefox.com/reset_password to re… (閱讀更多)

I have a duplicate Firefox account that I would like to close.

I forgot the password for this account, and when I go to https://accounts.firefox.com/reset_password to reset it, I enter my email address for the account I'd like to log into and it fails every time with the message "Primary account email required for reset".

The API response includes the error message "Reset password with this email type is not currently supported".

My account email address ends in @hey.com. Is this domain not allowed for password resets?

grantt 於 8 個月前 詢問

cor-el 最近回覆 於 8 個月前

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Data Recovery

I was using Firefox as my default browser and had data like bookmarks, add-ons for everyday use, etc. but after I reinstalled windows and installed Firefox again I forgot… (閱讀更多)

I was using Firefox as my default browser and had data like bookmarks, add-ons for everyday use, etc. but after I reinstalled windows and installed Firefox again I forgot which email was link to my data as I had multiple emails logged in. Now I have tried 2-3 emails which didn't work in bringing my data back and I don't remember the password of my other emails, I can recover them by forgot password but I it says resetting password will clear history bookmarks, etc.| I can afford to loose history and saved passwords but is there a way I can get Firefox back to my configuration and add-ons, etc I was using previously?

PS: I do have windows.old file after windows installation-If it could help./

varunvora9898859131 於 9 個月前 詢問

cor-el 最近回覆 於 9 個月前

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Not sure how to describe this one

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christian.william.lorenz 於 8 個月前 詢問

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