• 封存

I Do not get any confirmation email for account

Tried all night to get a account, stopped my antivirus prog, checked my email acount, but still no returning lenk for setup. Last is that it says that my email is not a e… (閱讀更多)

Tried all night to get a account, stopped my antivirus prog, checked my email acount, but still no returning lenk for setup. Last is that it says that my email is not a email?

Asked by jonsalve 2 年前

Last reply by guigs 2 年前

  • 封存

Firefox keeps sending "New sign-in to Firefox" emails,but fails to start syncing.

I cannot just get sync to start. It continuously asks to confirm the SignIn, when tried to sync. Then it keeps sending "New sign-in to Firefox" every time it asks to sign… (閱讀更多)

I cannot just get sync to start. It continuously asks to confirm the SignIn, when tried to sync. Then it keeps sending "New sign-in to Firefox" every time it asks to sign in again.

The menu-window always just shows "Reconnect to sync..." After clicking it, it opens: about:preferences#sync There is "Sign in to continue". I sign in with the correct user+pass, it sends Email "New sign-in to Firefox", and goes to about:preferences#sync There again it asks "Please sign in to reconnect user@email" and it shows a pop-up window "Sync, enabled, Firefox will begin syncing momentarily."

... and that continues over and over again, email-box is getting new "New sign-in to Firefox" every time and it annoyingly refuse to start to sync.

The syncing with that firefox-account works with Android phone and Android-tablet, but not with Firefox v50.1.0 in Fedora Linux.

No proxies are in use. No NoScript-extension. uMatrix extensions has "enable everyting from *".


No proxies are in use.

Asked by zimon 2 年前

Last reply by Kazenoryu 2 年前

  • 封存

I did not receive a password reset at my E-mail address.

Please send me a password reset to the E-mail address given. I followed your instructions to do this. What's wrong? David [Personal information removed by moderator. P… (閱讀更多)

Please send me a password reset to the E-mail address given. I followed your instructions to do this. What's wrong?

David

[Personal information removed by moderator. Please read Forum rules and guidelines, thanks.]

Asked by daviddmccullough678 2 年前

Last reply by guigs 2 年前

Email with confirmation link does't arives.

Hi, I have a problem with login in to my Firefox Sync Account, after clean installation of Windows 10. I have not recall to enable 2FA in Firefox Sync i have never used i… (閱讀更多)

Hi, I have a problem with login in to my Firefox Sync Account, after clean installation of Windows 10. I have not recall to enable 2FA in Firefox Sync i have never used it to activate account on my PC or Android Phone. I'm using 2FA to my Google Account witch is the email for my Firefox Sync Account. But supposedlyi did.

I have tried to use keys generated by Google Authenticator (witch is only 2FA token I use, not counting Facebook App, witch I use only for FB) but no success. I tried to use this link https://accounts.firefox.com/signin and then use proper password. Then there is an information to check email for confirmation link. I get no email, noting in spam nothing nowhere. I did add the accounts@firefox.com email address to protect it from spam filters, but nothing in 4 days, waiting for a miracle. 

In an act of desperation i did change the password for the account. And i received email to confirm this chance witch a did. The email was send from accounts@firefox.com e-mail, and it arrived in my inbox immediately.

Why i do not get the confirmation email?

Asked by maciejszupiluk 3 個月前

Last reply by Chris Merchant 1 個月前

  • 封存

I cannot download attachments in my Yahoo email. I have tried to sign in to Firefox help to reset my support password but it has not sent me any link in 3 tries

Firefox is my default browser and I cannot download any attachments in my Yahoo email. I tries to sign into my Firefox account but it would not accept my password. I trie… (閱讀更多)

Firefox is my default browser and I cannot download any attachments in my Yahoo email. I tries to sign into my Firefox account but it would not accept my password. I tried 3 times to do a password reset but I never received a reply to my email address. My email address is: ************@yahoo.co.uk. I had followed the Firefox help suggestions to fix my problem of being unable to open attachments of any format in my yahoo mail and cleared all of the Firefox Cache and Cookies. A blue folder appeared on my MacBook Pro laptop called "Old Firefox Data". Since this did not fix my inability to open any attachments in my Yahoo Mail (New Mail and not Classic or Yahoo Pro), I need help on what I should do. How do I return to my Old Firefox Data and Settings, fix my problem of being unable to open up attachments in my Yahoo Email and fix the problem of Firefox not accepting my account password or not sending me a link to do this? I do not know how to proceed and it appears that many of my settings are changed or gone. Even my default opening page of: https://uk.yahoo.com/ has gone. What do I do to resolve all of these issues. Many thanks, drrjm.

Asked by drrjm 2 年前

Last reply by FredMcD 2 年前

problem about receiving 6 figures authentication code by email

hi there! I need some assistance regarding my Mozilla x Firefox account. I’m supposed to receive a code by e-mail but the servers have been de activated in 2019. Is there… (閱讀更多)

hi there! I need some assistance regarding my Mozilla x Firefox account. I’m supposed to receive a code by e-mail but the servers have been de activated in 2019. Is there another way to go through this process?

Asked by elnoichi 2 個月前

Last reply by cor-el 2 個月前

  • 封存

I cannot sign in to my Firefox account, user name is wrong????

With the update to 57, I cannot sign in to Firefox. All sign in info is wrong according to the attempts to sign in, and I am not able to get the ability to change the pas… (閱讀更多)

With the update to 57, I cannot sign in to Firefox. All sign in info is wrong according to the attempts to sign in, and I am not able to get the ability to change the password no matter how many times I try....the email from Firefox does not come through to my mailbox.

Asked by Dot 2 年前

Last reply by cor-el 2 年前

  • 封存

confirm account not from my ip address

sign in stated my password was not correct... sent confirm sign in email... not my ip address not even my city... and have issues with site I got on that I think has hac… (閱讀更多)

sign in stated my password was not correct... sent confirm sign in email... not my ip address not even my city... and have issues with site I got on that I think has hacked my computer... paid for mylife.com and have called 6 times now... and same lady states she is all departments...and cannot get logged off site and states site is not secure... I have most limited knowledge of computers... and feel this is an extension of a hacking two weeks ago... had to pay micorsoft and still not completely restored... however, right now concerned about firefox and no one to help and microsoft will not.. and I cannot confirm sign in on Mozilla and I cannot change my password for some sort of protection... someone please.. this old gal is in a panic... this site https://www.mylife.com/idp-match-process.view?&bypassMatching=false&redirectURL=%2Fsite%2Fob%2Finit%2Fidentity-premium.view%3FflowId%3Didentity_flow20... do not understand any of this... however went into settings and blocked all I could until I can get some help .

Asked by mr aak 2 年前

Last reply by guigs 2 年前

  • 封存

My confirm email is in code and I cannot decipher it. What do I do now?

My "Finish Creating Your Account' email is in code so I cannot confirm my email or do what ever it is directing me to do. Note: I have had to sign in with a different ema… (閱讀更多)

My "Finish Creating Your Account' email is in code so I cannot confirm my email or do what ever it is directing me to do. Note: I have had to sign in with a different email to be able to send an email for support. Colin

Asked by Hollow-Colin 12 個月前

Last reply by Wesley Branton 11 個月前

  • 封存

How do I find out if my fire fox account has been suspended becase i'v tryed for a month on four different diviced to login and I can not.

I am unable to login to Firefox sync on my Galaxy S8 phone, AT&T tablet, or ether of my two PC. I know what the password should be but it just will not work. I have t… (閱讀更多)

I am unable to login to Firefox sync on my Galaxy S8 phone, AT&T tablet, or ether of my two PC. I know what the password should be but it just will not work. I have tried to use the password reset but I have never receive any emails in my Yahoo account. I have checked this on all of my four devices. I have checked the spam, trash, all of my folders that my filter feed. I have tried to setup a new sync account with my email address to make sure an account still exists and the system tells me that that email address is already in use. I thought it might be because my Ubuntu 16.04 system stopped allowing me to update anything so I reformatted my drive and installed Lubuntu 18.04 I have read as many postings as I can find to resolve this to no avail. How can I get help to fix this?

Asked by David 1 年前

Last reply by Shadow110 1 年前

  • 封存

YOU sent email to [redacted] because the email address is associated with Firefox A\C BUT whenever I UNSUBSRIBE you say my email isn't in your system?

Dear Mozilla Users Community, I am becoming extremely angry and irritated by your or FIREFOX's total inconsistency, which I will describe, as follows: FIRSTLY, you send a… (閱讀更多)

Dear Mozilla Users Community,

I am becoming extremely angry and irritated by your or FIREFOX's total inconsistency, which I will describe, as follows:

FIRSTLY, you send a message to [redacted by moderator] because the email address is associated with Firefox A\C .... ..... BUT, BUT, BUT ...... Every time I try to UNSUBSCRIBE from all your voluminous e-mails to me ............ .................. You say, and I've copied and pasted this from your UNSUBSCRIBE portal .... .............................. I get this reply from you ....... ..................................... VIZ. "This email address is not in our system. Please double check your address."

FIREFOX, please get your act together --- How can you tell me, FIRSTLY, that you've sent a message to my [redacted by moderator] because the email address is associated with Firefox A\C ....... .............. BUT then, every time I UNSUBSCRIBE --- You tell me that exactly the same email .... [redacted by moderator] .... ............................. Is not in our system. Please double check your address???????

Come on, guys --- this is highly unprofessional -- Your left hand does not know what your right hand is doing!!

My 2nd complaint is that YOU OBVIOUSLY MAKE IT AWFULLY HARD & DIFFICULT TO TRY AND E-MAIL YOU --- JUST TO REACH THIS "SUPPORT FORUM" ---


Guys, I'm not impressed ---- NOT ONE BIT.
With these 2 unsatisfactory and CUSTOMER UNFRIENDLY EVENTS & REALITIES ---
My rating of FIREFOX \ MOZILLA --- Has gone from 10/10 --- DOWN TO 3/10!!

Thank you, and I hope you will pay serious attention --- to my 2 very serious complaints.

Regards, David Blaikie Thunder Bay, Canada

[Personal information removed by moderator. Please read Forum rules and guidelines, thanks.]

Asked by ----- 2 年前

Last reply by guigs 2 年前

  • 封存

Keep checking my email for your link to reset password, NOTHING RECEIVED! Mozilla states "Confirmation email sent successfully".

I have checked for the last 12 hours in my email folder, junk folder. Not one communication received on 8/1/17 from Mozilla. How do you expect customers to access your … (閱讀更多)

I have checked for the last 12 hours in my email folder, junk folder. Not one communication received on 8/1/17 from Mozilla. How do you expect customers to access your company by not acknowledging my requests. Don't state 'sent successfully' messages, when this is not the case.

Asked by MaryAnne4JC 2 年前

Last reply by the-edmeister 2 年前

  • 封存

account was blocked, how fix this problem ?

A confirmation message sent to xxxx@xxxx has been returned, so the account has been blocked to protect Firefox user data. The server did not work temporarily but i have a… (閱讀更多)

A confirmation message sent to xxxx@xxxx has been returned, so the account has been blocked to protect Firefox user data.

The server did not work temporarily but i have access to email so how to resend acctivate email ?

Asked by netbe 1 年前

Last reply by FredMcD 1 年前

  • 封存

can't get confirmation e-mail for lost user name

Can't get into my Firefox account, I lost my username and password. I.ve been using the browser for a long time now and never had to go into it. An e-mail confirmation wa… (閱讀更多)

Can't get into my Firefox account, I lost my username and password. I.ve been using the browser for a long time now and never had to go into it. An e-mail confirmation was supposed to be sent me, but I never received. Thanks for your help. Carlton

Asked by carloa 2 年前

Last reply by the-edmeister 2 年前

  • 封存

Can't login firefox sync

I can't login to firefox sync with correct account and password. I have tried to reset the password and it keep showing unexpected error, now, I even can't create a new a… (閱讀更多)

I can't login to firefox sync with correct account and password. I have tried to reset the password and it keep showing unexpected error, now, I even can't create a new account. Could someone tell me how to solve this problem? Thanks a lot.

Asked by steven123499 1 年前

Last reply by cor-el 1 年前

  • 封存

How can I corret my real account?

Wrote wrong my account name. I already tried to delete the wrong account but it reinstall with the wrong name again., and again and again. How can I corret my real accoun… (閱讀更多)

Wrote wrong my account name. I already tried to delete the wrong account but it reinstall with the wrong name again., and again and again. How can I corret my real account?

Asked by mirnaomedin 2 年前

Last reply by cor-el 2 年前