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Account has been locked: confirm email was returned

I use domain mail as my Firefox account. Yesterday I move domain mail to Yandex and I try to login Firefox in a new devices. My account has been locked because confirm em… (閱讀更多)

I use domain mail as my Firefox account. Yesterday I move domain mail to Yandex and I try to login Firefox in a new devices. My account has been locked because confirm email was returned.

WordlessEcho 於 1 年前 詢問

cor-el 於 1 年前 解答

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Can you please merge my old Firefox account that had my work email that I no longer have access to with my new Firefox account?

I want to merge my old work email Firefox account with my new personal email account. I no longer have access to the work email account. [Personal information removed by… (閱讀更多)

I want to merge my old work email Firefox account with my new personal email account. I no longer have access to the work email account.

[Personal information removed by moderator. Please read Forum rules and guidelines, thanks.]

CAPTWendy 於 1 年前 詢問

FredMcD 於 1 年前 解答

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Firefox no longer recognizes my “primary account.” Unable to login.

I am unable to login to firefox to sych my ipad 3 mini (IOS 12.0) after deleting my private data, and either with/without a vpn. Firefox login popup frame says I must use… (閱讀更多)

I am unable to login to firefox to sych my ipad 3 mini (IOS 12.0) after deleting my private data, and either with/without a vpn. Firefox login popup frame says I must use my “primary account,” and I am using my “primary account.” I tried resetting my pwd & Firefox popup asked for an authentication code... I provided the code, it failed and Firefox then repeated complaint to use my primary account.

Perhaps my account is locked, or otherwise in a state of snafu. Firefox support is bizzar in avoiding contact with humans.

Any ideas would be appreciated - including some means to contact a firefox to interact with that’s human.

imcazador 於 1 年前 詢問

jscher2000 於 1 年前 解答

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I'm being redirected to sign up screen, without any screen showing confirmation email has been sent.

While signing up for mozilla sync, After I click sign Up I'm directed to a page (not actually directed, kind of like just screen displays instantly other screen) asking w… (閱讀更多)

While signing up for mozilla sync, After I click sign Up I'm directed to a page (not actually directed, kind of like just screen displays instantly other screen) asking what things I want to sync, I what I want to sync and click on save settings, I get redirected back to sign up page, no screen showing confirmation email has been sent or anything, so there is no confirmation email till now, I try everyday but it never signs me up. should have been a week since i have been trying

Huzaifa-hassan 於 3 年前 詢問

cor-el 於 3 年前 解答

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Why, after 30+ years, am I no longer a member?

I just tried to find some information about Add-On and after all these years, they claim I don't have an account with them. What's going on here! And when I try to follow… (閱讀更多)

I just tried to find some information about Add-On and after all these years, they claim I don't have an account with them. What's going on here! And when I try to follow their request to create an account, they don't recognize my e-mail address. What's going on there? Where is the problem?

warp4dennis 於 2 年前 詢問

warp4dennis 於 2 年前 解答

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asked for password reset

asked for a password reset as even though I am sure of my username and password for some reason it says it is invalid, but now cannot log into my email account to use th… (閱讀更多)

asked for a password reset as even though I am sure of my username and password for some reason it says it is invalid, but now cannot log into my email account to use the password reset link?

bernvern 於 2 年前 詢問

bernvern 於 2 年前 解答

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I can't get email to my primary email account

What is the domain from which you send the account validation email? This would be *very* helpful to have this available. I've been trying for weeks now to get my primary… (閱讀更多)

What is the domain from which you send the account validation email? This would be *very* helpful to have this available.

I've been trying for weeks now to get my primary email address confirmed: paul at kinzelman.com It worked immediately to my secondary gmail account.

I've worked with my domain ISP guy and he's combed thru the logs and he's getting no email related to firefox validation at the time I'm asking for another confirmation.

If you're using amazonses.com I've checked there and there's no blacklist on my email.

Suggestions?

paulkinzelman1 於 4 年前 詢問

paulkinzelman1 於 4 年前 解答

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https://support.mozilla.org/en-US/users/auth fails to send email

I couldn't remember if I ever asked a question or not. Thus I asked it to send me my user name. The GUI said a message was sent to my email, but no message ever arrived. … (閱讀更多)

I couldn't remember if I ever asked a question or not. Thus I asked it to send me my user name. The GUI said a message was sent to my email, but no message ever arrived. In the end I didn't have an account. Still this looks like a bug to me. Instead of sending a message that I am not known, it sent nothing at all - in spite of the fact that it said an email was sent.

ilan1 於 4 年前 詢問

NoahSUMO 於 4 年前 解答

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You have my email as:briannicholls846 at btinternet. - WRONG!

Hello, Firefox has my email as briannicholls846 at btinternet. - this is now incorrect as I changed it to nicknicholls1960 at gmail. There seems no logical option to sim… (閱讀更多)

Hello,

Firefox has my email as briannicholls846 at btinternet. - this is now incorrect as I changed it to nicknicholls1960 at gmail.

There seems no logical option to simply ....."change email address on my Firedox account" as in ebay/paypal for example. Could anyone please give me a quick, plain English fast track idea to achieve this?

Many thanks


edited email a bit from search/spam bots as this post is public

bridgnorthbill71 於 3 年前 詢問

Happy112 於 3 年前 解答

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No letter for confirmation of email

There is no letter for confirmation of my email (beaf@i.ua) I checked spam folder, i try to resend confirmation, and there is no result after an hour of waiting Thanks … (閱讀更多)

There is no letter for confirmation of my email (beaf@i.ua) I checked spam folder, i try to resend confirmation, and there is no result after an hour of waiting

Thanks

Beaf 於 4 年前 詢問

cor-el 於 4 年前 解答

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reset password twice using reset link via email, still not working at sign-in page

Trying to login to FFox so I can sync across devices. Keep getting wrong user/password message. Did a resent using reset link sent to my email, everything looked fine. We… (閱讀更多)

Trying to login to FFox so I can sync across devices. Keep getting wrong user/password message. Did a resent using reset link sent to my email, everything looked fine. Went to login page tried to login with new pword, no joy. Tried entire procedure again, still no hit, same message wrong user/pword -

evedyah 於 2 年前 詢問

guigs 於 2 年前 解答

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Password/username problem no reset being emailed after requesting.

I know my password to sign into Mozilla Firefox is correct. I keep getting incorrect username or password message. I have requested a password reset be sent to my e-mail … (閱讀更多)

I know my password to sign into Mozilla Firefox is correct. I keep getting incorrect username or password message. I have requested a password reset be sent to my e-mail several times from several devices but still nothing has been sent. How can I get into my account? Thank you

jsm3 於 4 年前 詢問

FredMcD 於 4 年前 解答

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I am unable to sync to my account. The email gets returned.

I have had problems with Firefox Sync for a while. I often reinstall operating systems I use. After each reinstall, I try to sync to my account. I get denied. The email g… (閱讀更多)

I have had problems with Firefox Sync for a while.

I often reinstall operating systems I use. After each reinstall, I try to sync to my account. I get denied. The email gets returned.

I have bypassed this problem a number of times. I am not sure about the exact solution, but either waiting for 24 hours since last attempt to login or fiddling with Firefox Sync settings through my phone which is already logged in seemed to have helped.

Fiddling with phone settings does not work anymore. It may have never worked. I have not waited 24 hours since last attempt to login as well, so that could be the fix I am looking for. However, the main problem I have, is that I cannot bypass it in any other way. I am able to login to Firefox Screenshots for example with my account, but I cannot sign in to my Firefox account itself. It is not a good user experience.

I understand that this might be used for my own sake, to protect my account from potential intruders...however, I am very dissatisfied with not being able to sign it to my account for over couple of days because of such restrictions.

I do not think anyone can do anything about this, it will probably require redesigning existing safety measures just to deal with this obscure problem. I will wait for 24 hours and will update this post after I get the result. Maybe I can help someone else who is on the same boat as I am. I could not see similar problem on the internet other than a few, of which did not portray the problem in a way that I found relatable.

But maybe there is another way unbeknownst to me.

Either way, thank you for reading. I hope you have a nice day.

0rganic 於 1 年前 詢問

stomlinson 於 1 年前 解答

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Unable to login to account

I am having all sorts of problems. I want to login to the user forum, but I keep getting the message that my user name is incorrect. How can I resolve this problem so t… (閱讀更多)

I am having all sorts of problems. I want to login to the user forum, but I keep getting the message that my user name is incorrect. How can I resolve this problem so that I can login, and ask questions concerning my other problems with Firefox?

Any help is greatly appreciated!

Shelbyw50 於 1 年前 詢問

James 於 1 年前 解答