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I Do not get any confirmation email for account

Tried all night to get a account, stopped my antivirus prog, checked my email acount, but still no returning lenk for setup. Last is that it says that my email is not a e… (閱讀更多)

Tried all night to get a account, stopped my antivirus prog, checked my email acount, but still no returning lenk for setup. Last is that it says that my email is not a email?

Asked by jonsalve 2 年前

Last reply by guigs 2 年前

problem about receiving 6 figures authentication code by email

hi there! I need some assistance regarding my Mozilla x Firefox account. I’m supposed to receive a code by e-mail but the servers have been de activated in 2019. Is there… (閱讀更多)

hi there! I need some assistance regarding my Mozilla x Firefox account. I’m supposed to receive a code by e-mail but the servers have been de activated in 2019. Is there another way to go through this process?

Asked by elnoichi 4 個月前

Last reply by cor-el 3 個月前

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confirm account not from my ip address

sign in stated my password was not correct... sent confirm sign in email... not my ip address not even my city... and have issues with site I got on that I think has hac… (閱讀更多)

sign in stated my password was not correct... sent confirm sign in email... not my ip address not even my city... and have issues with site I got on that I think has hacked my computer... paid for mylife.com and have called 6 times now... and same lady states she is all departments...and cannot get logged off site and states site is not secure... I have most limited knowledge of computers... and feel this is an extension of a hacking two weeks ago... had to pay micorsoft and still not completely restored... however, right now concerned about firefox and no one to help and microsoft will not.. and I cannot confirm sign in on Mozilla and I cannot change my password for some sort of protection... someone please.. this old gal is in a panic... this site https://www.mylife.com/idp-match-process.view?&bypassMatching=false&redirectURL=%2Fsite%2Fob%2Finit%2Fidentity-premium.view%3FflowId%3Didentity_flow20... do not understand any of this... however went into settings and blocked all I could until I can get some help .

Asked by mr aak 2 年前

Last reply by guigs 2 年前

Email with confirmation link does't arives.

Hi, I have a problem with login in to my Firefox Sync Account, after clean installation of Windows 10. I have not recall to enable 2FA in Firefox Sync i have never used i… (閱讀更多)

Hi, I have a problem with login in to my Firefox Sync Account, after clean installation of Windows 10. I have not recall to enable 2FA in Firefox Sync i have never used it to activate account on my PC or Android Phone. I'm using 2FA to my Google Account witch is the email for my Firefox Sync Account. But supposedlyi did.

I have tried to use keys generated by Google Authenticator (witch is only 2FA token I use, not counting Facebook App, witch I use only for FB) but no success. I tried to use this link https://accounts.firefox.com/signin and then use proper password. Then there is an information to check email for confirmation link. I get no email, noting in spam nothing nowhere. I did add the accounts@firefox.com email address to protect it from spam filters, but nothing in 4 days, waiting for a miracle. 

In an act of desperation i did change the password for the account. And i received email to confirm this chance witch a did. The email was send from accounts@firefox.com e-mail, and it arrived in my inbox immediately.

Why i do not get the confirmation email?

Asked by maciejszupiluk 4 個月前

Last reply by AliceWyman 2 週前

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I cannot download attachments in my Yahoo email. I have tried to sign in to Firefox help to reset my support password but it has not sent me any link in 3 tries

Firefox is my default browser and I cannot download any attachments in my Yahoo email. I tries to sign into my Firefox account but it would not accept my password. I trie… (閱讀更多)

Firefox is my default browser and I cannot download any attachments in my Yahoo email. I tries to sign into my Firefox account but it would not accept my password. I tried 3 times to do a password reset but I never received a reply to my email address. My email address is: ************@yahoo.co.uk. I had followed the Firefox help suggestions to fix my problem of being unable to open attachments of any format in my yahoo mail and cleared all of the Firefox Cache and Cookies. A blue folder appeared on my MacBook Pro laptop called "Old Firefox Data". Since this did not fix my inability to open any attachments in my Yahoo Mail (New Mail and not Classic or Yahoo Pro), I need help on what I should do. How do I return to my Old Firefox Data and Settings, fix my problem of being unable to open up attachments in my Yahoo Email and fix the problem of Firefox not accepting my account password or not sending me a link to do this? I do not know how to proceed and it appears that many of my settings are changed or gone. Even my default opening page of: https://uk.yahoo.com/ has gone. What do I do to resolve all of these issues. Many thanks, drrjm.

Asked by drrjm 2 年前

Last reply by FredMcD 2 年前

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YOU sent email to [redacted] because the email address is associated with Firefox A\C BUT whenever I UNSUBSRIBE you say my email isn't in your system?

Dear Mozilla Users Community, I am becoming extremely angry and irritated by your or FIREFOX's total inconsistency, which I will describe, as follows: FIRSTLY, you send a… (閱讀更多)

Dear Mozilla Users Community,

I am becoming extremely angry and irritated by your or FIREFOX's total inconsistency, which I will describe, as follows:

FIRSTLY, you send a message to [redacted by moderator] because the email address is associated with Firefox A\C .... ..... BUT, BUT, BUT ...... Every time I try to UNSUBSCRIBE from all your voluminous e-mails to me ............ .................. You say, and I've copied and pasted this from your UNSUBSCRIBE portal .... .............................. I get this reply from you ....... ..................................... VIZ. "This email address is not in our system. Please double check your address."

FIREFOX, please get your act together --- How can you tell me, FIRSTLY, that you've sent a message to my [redacted by moderator] because the email address is associated with Firefox A\C ....... .............. BUT then, every time I UNSUBSCRIBE --- You tell me that exactly the same email .... [redacted by moderator] .... ............................. Is not in our system. Please double check your address???????

Come on, guys --- this is highly unprofessional -- Your left hand does not know what your right hand is doing!!

My 2nd complaint is that YOU OBVIOUSLY MAKE IT AWFULLY HARD & DIFFICULT TO TRY AND E-MAIL YOU --- JUST TO REACH THIS "SUPPORT FORUM" ---


Guys, I'm not impressed ---- NOT ONE BIT.
With these 2 unsatisfactory and CUSTOMER UNFRIENDLY EVENTS & REALITIES ---
My rating of FIREFOX \ MOZILLA --- Has gone from 10/10 --- DOWN TO 3/10!!

Thank you, and I hope you will pay serious attention --- to my 2 very serious complaints.

Regards, David Blaikie Thunder Bay, Canada

[Personal information removed by moderator. Please read Forum rules and guidelines, thanks.]

Asked by ----- 2 年前

Last reply by guigs 2 年前

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How can I corret my real account?

Wrote wrong my account name. I already tried to delete the wrong account but it reinstall with the wrong name again., and again and again. How can I corret my real accoun… (閱讀更多)

Wrote wrong my account name. I already tried to delete the wrong account but it reinstall with the wrong name again., and again and again. How can I corret my real account?

Asked by mirnaomedin 2 年前

Last reply by cor-el 2 年前

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Unable to login to Firefox and FF will not send confirmation email

I have tried resetting my password with "Forgot password" and have also tried "Forgot Username". Have tried each at least 10 times over several days and have never receiv… (閱讀更多)

I have tried resetting my password with "Forgot password" and have also tried "Forgot Username". Have tried each at least 10 times over several days and have never received an email.

Had to create a new account to get an email. Something is SERIOUSLY wrong.

Asked by DevMan 1 年前

Last reply by cor-el 1 年前

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HOw do I speak to a mozilla technician?

I can not get into my Mozilla account. IT tells me my password or username do not match. I have requested my username and password and I am not receiving the emails to … (閱讀更多)

I can not get into my Mozilla account. IT tells me my password or username do not match. I have requested my username and password and I am not receiving the emails to change or confirm them. I need to speak to an actual person to remedy this as Mozilla is also blocking certain sites and I can't find the information to remedy that as well, which is what led me to trying to log into my account.

Asked by Marglobe 2 年前

Last reply by James 2 年前

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I AM locked out of my Mozilla account. ????

I reloaded my OS to a NEW Linux and one with BSD. BUT I can no longer log in to my bookmarks dammit. Says it sent mail to my account and my email account was not working.… (閱讀更多)

I reloaded my OS to a NEW Linux and one with BSD. BUT I can no longer log in to my bookmarks dammit. Says it sent mail to my account and my email account was not working. IT works fine. Dam.

Asked by bobcrosby7777 2 年前

Last reply by guigs 2 年前

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I get emails from Firefox, but Firefox doesn't allow me to sign in

I tried to login, Firefox would not recognize my password. I clicked on forgot password, didn't get an email. Tried twice. Opened up a new tab, went to login Firefox, p… (閱讀更多)

I tried to login, Firefox would not recognize my password. I clicked on forgot password, didn't get an email. Tried twice. Opened up a new tab, went to login Firefox, put in my email as user name and my old password and it took. This is very confusing. MY Questions was to be: I start my computer (I don't leave it on all night) everything boots up, I click on Firefox icon and from there it takes minimum 40 seconds to 60 seconds to finally appear. Why is it so slow? Never use to be? Thanks for any answers you can give.

Asked by Sonyy89 1 年前

Last reply by James 1 年前

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PLease - you are costing me valuable time now - what is a simple email address so I can pose a direct question?

I want to change my primary email address. Your guideline on how to do this does not work. When I create the secondrary email address (to become the new proamry), I ver… (閱讀更多)

I want to change my primary email address. Your guideline on how to do this does not work. When I create the secondrary email address (to become the new proamry), I veryfy it but that is it. None of the 'change' boxes etc appear. So I cannot use your advice to the end.

Asked by PJag 2 年前

Last reply by jscher2000 2 年前

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filled in e-mail adr. jos at foodlexicon; filled in password 17char. ERROR

I am trying to install. I filled in e-mail address jos at foodlexicon net I filled in an password without a number (Now I know you like a number) I got an error but could… (閱讀更多)

I am trying to install. I filled in e-mail address jos at foodlexicon net I filled in an password without a number (Now I know you like a number) I got an error but could not correct anything.

Asked by Dennetak 2 年前

Last reply by FredMcD 2 年前

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Cannot verify account from email, link is expired as soon as I get it.

I've tried to create a sync account, it sent me the email verification link, as soon as it was received I clicked on the link and it popped up a message that the link has… (閱讀更多)

I've tried to create a sync account, it sent me the email verification link, as soon as it was received I clicked on the link and it popped up a message that the link has expired. I'm unable to create a link account.

Any help is appreciated.

Asked by zgalinec 1 年前

Last reply by Shadow110 1 年前

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I cannot "verify" my email address to ask a question because the verification wants to use Firefox which is not working, which is why I asked the question.

The original question was about Firefox not working after installation of java version 8 update 66, but I can't ask that question because I have to "verify" my email and … (閱讀更多)

The original question was about Firefox not working after installation of java version 8 update 66, but I can't ask that question because I have to "verify" my email and Firefox, which the verification system wants to use, isn't working. I'm using a different email address this time in the hope that it will refer to a different browser.

Asked by SusanEFoley 4 年前

Last reply by cor-el 4 年前