顯示下列標籤的問題: 顯示所有問題

Locked out of old account, 2FA back up code is not working

Hi, please assist. My old Gmail account that I used to login is no longer working when I try to reset password. I don't have a 2FA push code (must have deleted this); how… (閱讀更多)

Hi, please assist. My old Gmail account that I used to login is no longer working when I try to reset password. I don't have a 2FA push code (must have deleted this); however, I tried one of the 2FA backup codes which I do have (ten digit) to sync and access my old account and reset the password, but it is not working. None of the codes are working. Please help me reset and gain access to the account. Can you help me reset the password, and disable 2FA so I can get back in?

Best, Amritha

aharikumar1 於 2 週前 詢問

Paul 最近回覆於 2 週前

my verification codes to my phone are coming through too slow

I recently switched from Chrome to Firefox. Now when I try to login to a platform, my verification codes to my phone are coming through too slow. What is causing the dela… (閱讀更多)

I recently switched from Chrome to Firefox. Now when I try to login to a platform, my verification codes to my phone are coming through too slow. What is causing the delay?

Jamie Daniels 於 1 個月前 詢問

Denys 最近回覆於 1 個月前

auth codes are sending too slowly

I'm trying to setup 2fa on my account. It requires sending a code to my email which I then use to verify. These codes consistently are sent outside of the time window and… (閱讀更多)

I'm trying to setup 2fa on my account. It requires sending a code to my email which I then use to verify. These codes consistently are sent outside of the time window and as a result expired. I've added accounts@firefox.com to my contacts, and I've tried this on firefox desktop and firefox mobile on an iphone, and both produce the same results.

I'm on a gmail account and gmail flags these emails as suspicious despite being added as a contact, which likely means they are poorly formatted. Despite this flag, they are still sent to my inbox when they finally arrive.

This is incredibly frustrating as this is a service provided by basically every company and yet I have never seen it perform this poorly as it has with firefox.

ave416 於 1 個月前 詢問

jonzn4SUSE 最近回覆於 1 個月前

Security Key that appears to be a flash drive

I was trying to sign in to siriusxm.com. A box came up that said "Please insert your security key", with a diagram that looks like a flash drive. It said the request ca… (閱讀更多)

I was trying to sign in to siriusxm.com. A box came up that said "Please insert your security key", with a diagram that looks like a flash drive. It said the request came from FireFox Mozilla Corp.

Is this one flashdrive key that will work for everything Firefox Mozilla Corp wants to guard, or it is something required by SiriusXM? I've never heard of it, but have seen it pop up for two or three things in the last week. I don't know how to satisfy the requirement. I looked though the topics on FireFox help page, and nothing mentions it that I can find.

hal.giles 於 1 個月前 詢問

Denys 最近回覆於 1 個月前

Unable to sign in

I tried to sign into my account, but then it sends a code to my email which i go into but didn't get and have waited for an hour but still nothing. Has this happened to a… (閱讀更多)

I tried to sign into my account, but then it sends a code to my email which i go into but didn't get and have waited for an hour but still nothing. Has this happened to anybody?

gabite 於 2 個月前 詢問

Kiki 最近回覆於 2 個月前

email verification

Hello, I have tried everything...filters, added contact, blocked senders but I'm still not receiving any email from Firefox. I need my verification numbers to continue to… (閱讀更多)

Hello, I have tried everything...filters, added contact, blocked senders but I'm still not receiving any email from Firefox. I need my verification numbers to continue to sign into my account. thanks in advance for helping, Scott

will will 於 2 個月前 詢問

jonzn4SUSE 最近回覆於 2 個月前

Gmail continues to require 2-step verification when I sign into one of my gmail accounts. I cannot seem to turn this off, even though I've turned off 2-Step verification on my Google account. Is Firefox part of this situation?

'Gmail continues to require 2-step verification when I sign into one of my gmail accounts. I cannot seem to turn this off, even though I've turned off 2-Step verificatio… (閱讀更多)

'Gmail continues to require 2-step verification when I sign into one of my gmail accounts. I cannot seem to turn this off, even though I've turned off 2-Step verification on my Google account. Is Firefox part of this situation?

DrZ 於 3 個月前 詢問

jonzn4SUSE 最近回覆於 3 個月前

Disable Two Step Verivication

I didn't save the code properly on my first attempt to save the verification code so I have to start over. How do I disable the first one? I'm on a Mac Book and a iPhone… (閱讀更多)

I didn't save the code properly on my first attempt to save the verification code so I have to start over. How do I disable the first one? I'm on a Mac Book and a iPhone 16

Terry Lincoln 於 4 個月前 詢問

TyDraniu 最近回覆於 4 個月前

It is asking me for a code

When I want to login with my Firefox account it asks me for a code as 2 factor but I can't remember that I ever signed up for 2 -factor . I have 2 apps fro 2 factor: goog… (閱讀更多)

When I want to login with my Firefox account it asks me for a code as 2 factor but I can't remember that I ever signed up for 2 -factor . I have 2 apps fro 2 factor: google and Microsoft but neither has Mozilla identification in it. I would like to sign up for 2 factor but it looks like someone already did that for me. What now?

Sijmen 於 4 個月前 詢問

Denys 最近回覆於 4 個月前

Outlook asks for biometric but my laptop isn't compatible

Hi there, I am trying to get firefox to stop allowing outlook to try and get my fingerprint or face ID as my Macbook Pro 2014 doesn't have these features. I am running m… (閱讀更多)

Hi there, I am trying to get firefox to stop allowing outlook to try and get my fingerprint or face ID as my Macbook Pro 2014 doesn't have these features. I am running macOS Big Sur (as this is the only one that still works decent). The Open Web Autentification Panel pop up says "Touch your secuity key to continue with login.microsoft.com". Thank you for any help you might provide!

koala1ann 於 4 個月前 詢問

jonzn4SUSE 最近回覆於 4 個月前

Bestätigungs Mail kommt viel zu spät, wenn überhaupt

Wenn ich mich auf meinem Linux Rechner im Firefox anmelden möchte um alle meine Lesezeichen und Passwörter zu importieren bekomme ich die E-Mail mit dem Bestätigungscode … (閱讀更多)

Wenn ich mich auf meinem Linux Rechner im Firefox anmelden möchte um alle meine Lesezeichen und Passwörter zu importieren bekomme ich die E-Mail mit dem Bestätigungscode viel zu spät! Es dauert ca. 20 bis 30 Minuten. Woran liegt das?

Jörg Erdmann 於 4 個月前 詢問

Denys 最近回覆於 4 個月前

TWO STEP VERIFICATION AUTOMATICALLY FORCED ON ONE OF MY COMPUTERS

TWO STEP VERIFICATION AUTOMATICALLY FORCED ON ONE OF MY COMPUTERS AND FIREFOX DOES NOT "REMEMBER" WHEN SIGNED IN EVEN THOUGH CHECKED AT SIGNIN WHEN I VIEW MY SETTINGS,,,… (閱讀更多)

TWO STEP VERIFICATION AUTOMATICALLY FORCED ON ONE OF MY COMPUTERS

AND FIREFOX DOES NOT "REMEMBER" WHEN SIGNED IN EVEN THOUGH CHECKED AT SIGNIN

WHEN I VIEW MY SETTINGS,,,,TWO STEP COMES BACK AS DISABLED.....BUT THATS INACCURATE ?? HOW CAN I DISABLE THE FORCED TWOSTEM FEATURE ON THIS SINGLE COMPUTER ??

baiardir 於 4 個月前 詢問

Denys 最近回覆於 4 個月前

Account Login - Mail address no longer exists

Several years ago I created an account for Firefox Sync. Meanwhile I changed my mail address, the old one, with which I registered, has been deleted as I just realized. S… (閱讀更多)

Several years ago I created an account for Firefox Sync. Meanwhile I changed my mail address, the old one, with which I registered, has been deleted as I just realized. So I can no longer access the code to login on new devices. What am I supposed to do now?

starfish1987 於 4 個月前 詢問

Paul 最近回覆於 4 個月前

2FA disabled but I still need to get an e-mail code to login to account with my browser

This is rather annoying. Firefox will disconnect/logout my account rather frequently. But the actual issue is... when I go to log back into the account. The login proc… (閱讀更多)

This is rather annoying. Firefox will disconnect/logout my account rather frequently. But the actual issue is... when I go to log back into the account. The login process will send me an e-mail with a code.

And I have 2FA disabled, but I still have to go through the 2FA process.

How do I effectively TURN THIS OFF.

(I do not store passwords in Firefox...I only store a few convenient shortcuts in the bookmark bar)

I use this feature so I have the same shortcuts in my bookmarks bar across multiple computers.

Thanks in advanced

Cynyster 於 5 個月前 詢問

Paul 最近回覆於 5 個月前