Firefox 技術支援討論區

I've logged in to Firefox on various devices and can successfully view synced tabs. However, when a tab is a website that had a shopping cart full of things I'd like to order the cart items don't come across on other devices. Any idea to how to get the cart information to sync through Firefox's 'synced tabs'?

Thanks!

When i login in with change password i lost my login details, i use sync but nothing happen :T Help me i cant login anywhere because i use invented passwords by firefox

Hi

I have been locked out of my firefox account: I can log in, but I can't sync my saved passwords, bookmarks, search history and so on. I now have access to my email account again: xxx@sol.dk - but how do I unlocke it, so that I can sync my stuff to my new, re-installed firefox browser??

When I press the link 'let us know' (see photo), I'm redirected to this page: https://support.mozilla.org/en-US/ And I'm stuck, I can't seem to figure out how to solve this..

Hope you can help me! Kind regards

Hi, I bought a new laptop. The old one is gone. I signed in with my firefox profile on Sync. But none of my bookmarks can be found. Not in the bookmark toolbar (wich I organised to my liking) and not in the menu. I am panicking here ;-).

I had a problem with my laptop and had to do a clean reinstall of Windows.

On re-installing Firefox and signing into my account, I am unable to get my old Firefox data back (bookmarks, passwords, etc). I can see the old "account" in my list of connected devices but no luck with the data.

Please help - I have loads of information in the bookmarks.

Thanks much

Hi, i have this trouble after reinstaling firefox web browser on my pc. I logined in my firefox account but i cant sync anything. But i can see my old pc bookmarks and settings on phone in "Desktop bookmarks". Cant realize what i need to do to fix it.

Total BS. I'm trying to sync my Firefox account to my new install of Windows 10 and I'm getting a message to sign in on another device for sync to work. I'm signed into at least 10 devices at the moment and sync doesn't work. WTF Mozilla are you trying to get rid of your customers, there are plenty of good browsers out there like Chrome so no one needs to put up with this kind of crap. Fix sync or I'll be glad to uninstall Firefox, which btw I've been using almost since its inception. You coding people are always looking for ways to make things difficult and I for one am not going to put up with this nonsense. FIX SYNC AND DUMP THAT SECOND DEVICE CRAP.

With the utmost sincerity

Pamela K James

My hard drive crashed so I had to get a new one. I then tried to login to my FireFox Account, but since I forgot my password, I reset it. Now all of my data isn't synced. How do I go about restoring it? And I couldn't access my recovery key if I wanted to since my hard drive crashed.

Hi I have formatted my computer and when I reinstalled the Firefox browser and logged into my account, I lost my information, bookmarks, browsing history, passwords, I want to retrieve it in any way.

Hi there!

I reinstalled windows 10 on my laptop and reinstalled firefox. I signed in and synced and all but all of my bookmarks are gone. I tried the recovery thing on the "Show All Bookmarks > Recover" and I there is no place.sqlite file on my Firefox profile. I had a bunch of bookmarks that I need to recover. Please help me. :(

My computer was stolen. If they were able to determine my pin, they would have access to my Firefox account and all my saved bookmarks. I changed my password, but my Firefox/mozilla account was very old so not sure if it was ‘migrated’. How can I ensure that my Firefox account is ‘logged out’ or inaccessible on that computer?

The second time I lost all my data(200 tabs, bookmark panel, pws, addons). My steps: 1. Sync all data into 1 firefox account from 1 device 2. Reinstall my OS on the same device. 3. Connecting back by logging in and pressing the sync button and... Blah! I see nothing. No synced tabs, no bookmark panel. At the same time I did this kinda operation with having connected 1 account to 2 virtual devices(1 - real OS, 2 - Virtualbox). So could you please explain how Firefox Sync works? Is there a way to use sync account as a keeper for tabs and bookmark panel without using 2 devices? Or other ways? Thanks!

Hi All,

I am planning to get a new computer and I am wondering if I can use Sync to migrate all my numerous bookmarks and passwords over to the new PC?

Or do I need to export all this info into a file or files and then load that on my computer?

Also if I can use Sync to move all my bookmarks and passwords over... can I store this information on the hard drive of the new pc or is it stored on the cloud?

GOOD AFTERNOON EVERYONE....MY GOOGLE ACCOUNT LOG OUT ITSELF WHEN I CLOSE THE BROWSER THOUGH ALL SUCH PASSWORDS ARE SAVED AND BOOKMARKED....WHEN I REOPEN THE BROWSER I NEED TO LOG IN INTO MY GOOGLE OR YOUTUBE AGAIN...IT'S HAPPENING FOR A MONTH....BEFORE THAT MOZILLA WAS MY FAV BROWSER.....IT'S SPEED HAS LOWERED DOWN TOO.....GIVE ME SOLUTION TO MAKE IT REMEMBER MY GOOGLE LOG IN PLEASE...

Hello I hope you are well Firefox account has been locked since yesterday. Gmail account is mine but not logged.

Email: [email]@gmail.com Email: [email2]@gmail.com

Thank you very much