Firefox 技術支援討論區

Yesterday on my linux computer I noticed that my container setup ise back to the default setting. Now I'm using my windows laptop, and it is als back to the defaults. I'm afraid the same thing will happen when I start using my windows desktop. Should I poll the network cable and delete my firefox sync data, so I can hopefully save my containers setup? Or is this not going to help, and I'm fucked anyway :)

I have Mac, Windows, and Linux boxes. All show connected to Firefox Sync, however, bookmarks etc are only actually in sync between Windows and Linux. I've tried logging out on all devices, resetting passwords, reinstalling FF on the Mac. Can't seem to get it to work.

Hello! I synced my browsing data yesterday by signing in to firefox account and reset my OS(window 10) to improve my laptop's speed. When I am trying to get back my browsing data back after resetting and installing firefox by signing in to my firefox account and pressing the Sync Now button then its not giving me my browsing data back. Why is it so? Need Help. Thank You!!

Hello there.A couple of days ago my windows pc session creashed.After rebooting i attempted to log on but everything was different.All my bookmarks were disappeared and all my saved pages were not appearing.There was a yellow triangle appearing on the right side of the program mentioning the i was disconnected from my account..I attempted to use my account i used the correct credentials but it Never send me the pin code in order to reauthorize and re access my account. My ios mozilla sessions is operating fine so far and this is the one posting right now! Im looking forward for your reply in order to gain access again on my pc.Thank you!

I have enabled Firefox Sync between my laptop and my Android. When I go to the manage history tab on my laptop, the history of both my laptop and phone is shown but without the device the tab was viewed on. Is there a way to filter history based on which device I viewed on?

Hello:

I have installed and enabled sync under the same Mozilla account on my desktop and laptop. The only thing that seems NOT to sync between them is my add-ons. There was no sync error log when I checked. I have already tried logging out and logging back into my Mozilla account on both computers, turning off my antivirus real-time protection, double-checking my sync settings, and restarting both my computers.

This issue is beyond frustrating. Does anybody have any additional suggestions to save my sanity by correcting this issue? I would appreciate any assistance that is provided! Thank you!

Respectfully, Jeffrey

I had to reinstall windows and it wipe Firefox.i didn't know my password so I resetted it. Problem is it wiped all my data. Didn't know changing passwords for forefox would so this. Anyway I can get them back?

Dear All

We have recently found out that Firefox doesn't sync with Google My Business listings as when you search for “Saffery Geneva” on Firefox it brings up “Saffery Champness SA”, while on Google it correctly appears as Saffery (Suisse) SA as per attached print screen.

Any idea why Firefox is not syncing with Google with respect to this listing?

Many thanks.

Anna

Currently, I use Firefox version: 116.0.2 on Ubuntu 20.04.6 LTS.

I encountered a phenomenon like this:

• When I logged in to the application, in the tab I was working on, the Firefox session memory was lost (don't open new tabs)

What is the cause of this phenomenon? How can I fix it?

Some years ago I had to replace my PC and thought - Wonderful - just use sync to bring back all my tabs etc into the new PC...

The long and the short of it (in the past), was that Firefox decided that the new PC was the one to be synchronising source, and promptly removed all the apps/tabs etc. so sync was in line with the new PC - erasing all the app data. I understand there is no 'Master' sync account.

The question is, how can I stop Firefox initially migrating the Firefox app data in the wrong direction? I know that the app/tab data is currently still correct as my laptop still has all my apps etc. Is there some way to stop Firefox thinking the latest clean browser on the new PC has the correct (None) apps etc? Has the laptop to be logged-in and currently on-line before starting the new PC with Firefox? Is there a process to follow with a new 'un-synced' PC?

Sorry if I'm making things sound difficult, but don't want to loose everything which is currently correct and still these within sync data. It's maybe something that can't happen in these later versions of Firefox, but I want to be sure before logging in my new 'Blank' PC.

I've been using Firefox home content shortcuts usefully on my Windows system. I installed Ubuntu on Vmware last night and synced Firefox account in it. After that, the home content shortcuts are all changed to the default status. I think it's because that I clicked the sync now button on Ubuntu. Is there a way to roll it back? Thanks.

Hi everybody this will be a long question, and I would be really grateful for any kind of help anyone could give me, this is my case:

I use `firefox-sync` to manage all my logins information and firefox-sync's password is the unique password I save manually.

Currently I has problems with my O.S and I decided reinstall it. But also I have 2FA enable for mostly of my accounts, and firefox-sync is not the exception, and firefox-sync's 2FA is based on my gmail, so when I tried get logged on firefox-sync, firefox asks me for my verification code, but my verification code is in my gmail, and my gmail's password is in firefox-sync.

So I lost access to all my accounts, I lose my gmail, github, gitlab, stackoverflow, discord, etc etc... :'(

From the gmail side, I tried all that gmail let me try but unsuccessfully.

So, the only possibility that I see, is recover the information of the formatted partition and rebuild the previous state of Firefox. I mean:

Reading about firefox loggins, and taking a look to firefox's workdir (`$HOME/.mozilla`), I see firefox saves login's info in a json file located in `$HOME/.mozilla/$profile$/logins.json`.

So the basic idea is with a data recovery tool, try recover `.mozilla`s directory and replace it over the current environment so when I start firefox can get access to my login's info. But I'm not sure how much it is possible to recover the whole directory, and if is not posible, my question is:

What files next to `logins.json` should be my recovery targets to replace inside the `.mozilla` folder in order to reconstruct my accounts login information?

Dear Team, I am facing issue which is firefox sync issue even i have login my firefox account successfully but the data did not sync yet? Email: [edited] @gmail.com

I used Firefox's saved logins feature for years and had over 100 logins saved on my laptop. I also use Firefox on my IOS phone.

After an update (I don't know which one, updates are frequent), the app on my phone stopped showing my passwords for most of my accounts. For example, in the passwords section of my Firefox IOS app, it would show the names of the over 100 websites I had saved logins for, but would say there was nothing saved as an email/username or password, just empty boxes. There were 8 logins for accounts I had created on my phone, and those ones did display.

I eventually got tired this and tried to sync my account so I would have all of the passwords I saved on my laptop and on my phone, but Firefox, instead of combining the over 100 logins on my laptop with the 8 logins on my phone, removed all of the over 100 logins I had saved on my laptop and replaced them with the 8 logins that were saved on my phone. My phone also still has the 8 logins.

Now I am missing most of my logins, including the email accounts I used and passwords. This is a big issue for me because I've used multiple emails across my accounts. Resetting all of my passwords will be impossible, and I need to access the over 100 saved logins that are no longer on any of my devices.

I followed the instructions in the "Recover user data missing after Firefox update" support page. The only other profile that showed up for me has no logins saved at all, so that's a dead end. I read other pages about "wrong way syncing", but its too late for me to try to tell Firefox my laptop was the master account because the damage is already done.

I need to know if there's a way to recover my profile with all my accounts. Please, share any information that could be helpful. I need it badly.

Edit: grammar mistakes

This morning when I turned on my PC, Mozilla didn't restore my previous session across 4 different browser windows. Normally, it restores my session (and the 4 windows) automatically. But this time, it didn't. I opened Mozilla, but the "restore previous session" option didn't generate the previously open windows.

I've lost hundreds of tabs that I had open... is there any way to restore my previous session?

Thanks in advance!