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My account and my brother's merged because we used once the same laptop.

Hello; so, my brother lend me his old laptop, clean. I signed in firefox with my account and explore normally. One day, he need it back a couple days so he can work while… (閱讀更多)

Hello; so, my brother lend me his old laptop, clean. I signed in firefox with my account and explore normally. One day, he need it back a couple days so he can work while he repairs his main machine. Log off of my account and log on in his. Now my bookmarks, historial, loggins, etc appear in his session. We think that can not be possible with separate accounts with different associated e-mail and passwords, but here we are.

There is a way to separate my things from his account? It only happens to him, i don't have in my browser his data. Thanks

Vilem Lánderer 於 2 週前 詢問

cor-el 最近回覆於 1 週前

New installed firefox is not sync with my older one

I recently installed Firefox on my new computer and when I tried to log into my account to sync browsing history, saved logins, extensions, etc., I realized that I forgot… (閱讀更多)

I recently installed Firefox on my new computer and when I tried to log into my account to sync browsing history, saved logins, extensions, etc., I realized that I forgot my Firefox account password. After I reset my firefox account password, firefox is now not syncing any of my data.

New: Is it true that changing the Mozilla account password will cause the sync data to be lost? If so, why didn't I get any warning before changing the password? In the current state, if I log in the account on Firefox Android, will the information on the Android device be lost, or will the desktop Firefox sync with it? please guide me

Shaho Khedri 於 2 個月前 詢問

jonzn4SUSE 最近回覆於 2 個月前

Lost saved user ID and Password

I had formatted my PC due to error and while re-login to my firefox account, I have lost all sync , can you please check this matter at the earliest, really facing diffic… (閱讀更多)

I had formatted my PC due to error and while re-login to my firefox account, I have lost all sync , can you please check this matter at the earliest, really facing difficulty in remembering id's and passwords

MRINMOY PRATIM BHARADWAZ 於 4 個月前 詢問

cor-el 最近回覆於 4 個月前

Missing Profile, settings and data - extentions, bookmarks, passwords etc

Due to a Windows 11 system restore, I had to reinstall Firefox. After signing in I found that all bookmarks, extensions and passwords have gone and the original 2020 pro… (閱讀更多)

Due to a Windows 11 system restore, I had to reinstall Firefox. After signing in I found that all bookmarks, extensions and passwords have gone and the original 2020 profile they were attached to seems to be missing as well. I initially installed the Firefox app from the windows store and thought that might have been the problem, so uninstalled it and reinstalled from the mozilla website. That didn't heelp so I went through all the help articles I could find and I still can't figure out how to restore anything.

plantshateme 於 4 個月前 詢問

davswi 最近回覆於 1 個月前

How to sync a new firefox profile in receive-only mode?

I use a public computer that resets itself every night. I want to login to my firefox account so I can receive all my settings, extensions, etc., when I login to sync. H… (閱讀更多)

I use a public computer that resets itself every night. I want to login to my firefox account so I can receive all my settings, extensions, etc., when I login to sync.

However, when I login to sync, my default search provider remains as Google (the computer's default) and does not change to DuckDuckGo (the settings I previously had synced).

How do I set up sync so that when I login, it pulls all settings, etc., from the cloud, instead of keeping some that were configured locally?

firefox.pager865 於 3 個月前 詢問

cor-el 最近回覆於 3 個月前

Locked out! - Can't find the Authentication FIrefox breowser asks me for after entering my password

I recently logged out of Firefox and cannot log back in because the process requires an authenticator app, which I have no clue which would work. I have MS Authenticator… (閱讀更多)

I recently logged out of Firefox and cannot log back in because the process requires an authenticator app, which I have no clue which would work. I have MS Authenticator and Google Authenticator but neither of them bring up any codes sent from Firefox. What on earth can I do? Delete my account and then create a new account with that same email again? However, I can't do that, because I can't login! I'm presently login with another email address, which is how I am posting on this forum. Thanks for your help.

poised 於 4 個月前 詢問

cor-el 最近回覆於 4 個月前

everything i synced is gone

i have lost everything from my sync after reinstalling windows and reconnecting to my firefox account, i keep pressing sync now and nothing happens, firefox is the only t… (閱讀更多)

i have lost everything from my sync after reinstalling windows and reconnecting to my firefox account, i keep pressing sync now and nothing happens, firefox is the only thing i used for saving my passwords and everything, this is a desperate cry for help

fernbachersorin21 於 1 個月前 詢問

jonzn4SUSE 最近回覆於 1 個月前

All older passwords are gone

I used the password manager feature years and go to it probably 5+ times a week. I went to look for a password today and there are only 5 accounts in there. Trying not to… (閱讀更多)

I used the password manager feature years and go to it probably 5+ times a week. I went to look for a password today and there are only 5 accounts in there. Trying not to panic I went to my computer to see if it was just my iOS device that wasn't showing them all for some reason, but only the same five accounts are in there too. When I first setup my ipad, all the accounts in the password vault sync'd but they all showed empty so I never bothered looking them up on there. I'm wondering if somehow the ipad's failed sync caused all the other passwords to be corrupted and removed from my account somehow. The 5 accounts I do have are all new accounts I've made over the past month, and I've used it a ton since the old ones. Any ideas for how I could get them back?

Jeremy 於 1 個月前 詢問

Paul 最近回覆於 1 個月前

How do I prevent new browsers from resetting preferences in all?

I work with many many systems, multiple accounts, so I add setup syncing on new browser fairly often. The problem is that whenever I add a new one, it resets the setting… (閱讀更多)

I work with many many systems, multiple accounts, so I add setup syncing on new browser fairly often.

The problem is that whenever I add a new one, it resets the settings on all of the synced browsers. It's always the same settings that get reset, and they're not reset to any value I would've chosen, therefore I know there's not a lingering browser with different settings that's screwing up the rest.

However, to make sure: I eliminated everything from my account, set up a few browsers, and manually copied their profiles over. Restarted them a few times. Double, triple-checked that their settings are identical.

Next I installed a new browser and before setting sync on it, I changed its settings to match the other's.

I added it to sync, and again all browsers reverted their settings including the newly configured pre-configured browser. It's infuriating.

Among the usual changes are re-enabling/checking of:

  • Enable picture-in-picture video controls
  • Recommend extensions as you browse
  • Recommend features as you browse
  • Show search suggestions in address bar results
  • Ask to save logins and password for websites

These are other settings I'm not completely sure if they're modified or not, but only because they're locked down from modification through policy management systems such as Profile Manager (Apple devices) or Active Directory (Windows, Windows Server):

  • Settings under Firefox Home Content
  • Homepage URL
  • New tabs setting
  • New requests for Notification, Location and all other permissions and update checking are disabled too.
  • Block pop-up windows — Sidenote: it's 2023, this is more of a nuisance than helpful. Sites don't spam popups anymore, not reputable ones at least.

One last thing I've noticed, is that when these things are reset, presumably because they "synced down" from some master profile responsible for the preferences you didn't set. So if that was the case, in theory you should be able to change them back and "sync them up" back to that profile, right? But when you correct one of these change, that correction isn't replicated to other browsers in the group yet other settings like themes, extensions reliably do. It seems purposeful.

I saw in about:config entries with "prefs" and "sync" on them, but I haven't found any documentation about them. Are any of these useful to keep the browser from resetting itself?

senseivita 於 5 個月前 詢問

cor-el 最近回覆於 5 個月前

Need help getting all my data back!

I recently suffered a bug in my PC that led to me having to reinstall the OS. I am now trying to reclaim my session/bookmarks etc from Firefox but I'm not able to sign in… (閱讀更多)

I recently suffered a bug in my PC that led to me having to reinstall the OS. I am now trying to reclaim my session/bookmarks etc from Firefox but I'm not able to sign in on the browser. I'm able to sign in on a web page with my email, but no luck with the actual browser menu. The only option I'm seeing otherwise will be to reset my password, but that will seemingly delete years of important data that I only have on Firefox because I trust it!

Please help! Desperately trying to come up with a solution!

Cam 於 1 個月前 詢問

khan jani 最近回覆於 1 個月前

Firefox sync dosn't get my older logins.

HI Team, I have alot of logins saved from my previous laptop and it was syncing with firefox account. My previous laptop got dead. Now i am trying to login to new lapto… (閱讀更多)

HI Team,

I have alot of logins saved from my previous laptop and it was syncing with firefox account. My previous laptop got dead. Now i am trying to login to new laptop but passwords and bookmark is not recovered?

Can you please suggest me how can i get my data back?

Thanks, Aman

AMANDEEP MANN 於 2 個月前 詢問

cor-el 最近回覆於 2 個月前

Changing my email address from an email account with no access

I originally setup my account under a business email address that I do not operate or have access to that email. When I log in it wants to send a code to the registered e… (閱讀更多)

I originally setup my account under a business email address that I do not operate or have access to that email. When I log in it wants to send a code to the registered email but I don’t have anyway to get that code. How do I bypass this? I’m trying to sync everything to my iPad from my desktop.

justin80 於 4 個月前 詢問

cor-el 最近回覆於 4 個月前

Sync Data not showing up

So i was using firefox in Linux recently and now because of linux issues, i switch back to windows. I logged in with same id but sync is not working. I had a long history… (閱讀更多)

So i was using firefox in Linux recently and now because of linux issues, i switch back to windows. I logged in with same id but sync is not working. I had a long history of passwords, extensions and bookmarks. Also opened tabs and all but the account sync is not working. I even verified if this is the same account i logged in with in linux as i have 2FA and in the app it says this is the email i used for it. Please help me ASAP

Asim 於 4 個月前 詢問

cor-el 最近回覆於 4 個月前

blocked email account

I have an email account blocked (jgcaller129@gmail.com) and have tried the sync tab at the top corner of my computer. It sends a message with a number to this blocked em… (閱讀更多)

I have an email account blocked (jgcaller129@gmail.com) and have tried the sync tab at the top corner of my computer. It sends a message with a number to this blocked email to unblock it- how am I supposed to get an email from you on a blocked account. How do I unblock this account. I have tried several times with the same result now the icon to sync isn't there anymore. PLEASE HELP This email is very important to me. You can send a reply to an alternate email account (also linked to Firefox -jgcaller15@gmail.com).

jgcaller15 於 4 個月前 詢問

Dropa 最近回覆於 4 個月前