Firefox 技術支援討論區

1. I have one computer and it has Linux and Windows running on it. But Firefox on both systems cannot sync, although I have signed in with the same account.

2. The sync website has a strange font display which other websites do not have. See https://forum.manjaro.org/t/arch-wiki/46784/2

I can manage my synced passwords that were synced through Google Chrome browser if I sign into my Google account on https://passwords.google.com/

Does Firefox have any website like that for managing synced passwords?

A remote tech was logged in to my machine and had a chat window (Firefox window) opened. My main Firefox window was also opened as it always is. My main firefox window had approximately 1200 tabs that were synced and have been opening when I open firefox for more than a year. Most of these tabs were very important. Well the main Firefox window was closed with the secondary chat window still opened. Just like that, my massively important 1200 synced tabs were gone!!! Can someone please tell me how to recover them. The tech did open a few blank tabs once i pointed out what had been done. How can I recover all of those tabs?

Secondly, can a synced tab session be saved (or backed up) as you used to be able to do in the early days of tabs / session manager?

And finally, I need to have my internal drive replaced, is there some way that I can save my open / synced tabs for restoring on new drive after windows reload? Thank you

I forgot my password, went straight to recover it, did not read the message and all my data is now erased. I know I should've read it but god damn if the action deletes ALL of your information do a double confirm with some red popup...

So is there a way to recover it somehow? Download and try my old passwords on it or something else?

I have Firefox browsers installed both on my Linux computer and Windows computer, but however, one of them is downloaded from firefox.com.cn(Chinese version) and the other is from mozilla.org(English version). I signed up a Firefox account at the Chinese version Firefox browser and only found that it was impossible(at that time) to login in the English version Firefox browser. I clicked signed up at that time and I ended up with having TWO independent Firefox account but however they do share the SAME email address, and they cannot sync together of course. I just wanna sync my Firefox browsers... plz help, thank you

Hi guys,

I'm having issues to sync my bookmarks via Firefox Sync on Linux (openSUSE). I logged in to my firefox account, but the sync doesn't work. I have no problems on Windows. So there must be something with the Linux OS. Here is the log:

1608554332615 FirefoxAccounts TRACE initializing new storage manager 1608554332615 FirefoxAccounts TRACE starting fetch of json user data 1608554332625 FirefoxAccounts TRACE initializing of new storage manager done 1608554332775 FirefoxAccounts DEBUG FxAccountsWebChannel registered: account_updates with origin https://accounts.firefox.com 1608554342079 Sync.Status INFO Resetting Status. 1608554342079 Sync.Status DEBUG Status.service: undefined => success.status_ok 1608554342082 Sync.SyncScheduler TRACE Setting SyncScheduler policy values to defaults. 1608554342082 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1608554342083 Sync.Status DEBUG Status.login: success.login => error.login.reason.no_username 1608554342083 Sync.Status DEBUG Status.service: success.status_ok => service.client_not_configured 1608554342083 Sync.Status DEBUG Status.service: service.client_not_configured => service.client_not_configured 1608554342083 Sync.Service INFO Loading Weave 1.85.0 1608554342084 Sync.Engine.Clients DEBUG Engine constructed 1608554342084 Sync.Engine.Clients DEBUG Resetting clients last sync time 1608554342109 Sync.Engine.Addons DEBUG Engine constructed 1608554342140 Sync.Engine.Addons DEBUG SyncEngine initialized: addons 1608554342151 Sync.AddonsReconciler DEBUG No data seen in loaded file: addonsreconciler 1608554342153 Sync.Engine.Bookmarks DEBUG Engine constructed 1608554342154 Sync.Engine.Bookmarks DEBUG SyncEngine initialized: bookmarks 1608554342156 Sync.Engine.Forms DEBUG Engine constructed 1608554342157 Sync.Engine.Forms DEBUG SyncEngine initialized: forms 1608554342159 Sync.Engine.History DEBUG Engine constructed 1608554342160 Sync.Engine.History DEBUG SyncEngine initialized: history 1608554342162 Sync.Engine.Passwords DEBUG Engine constructed 1608554342163 Sync.Engine.Passwords DEBUG SyncEngine initialized: passwords 1608554342164 Sync.Engine.Prefs DEBUG Engine constructed 1608554342165 Sync.Engine.Prefs DEBUG SyncEngine initialized: prefs 1608554342166 Sync.Engine.Tabs DEBUG Engine constructed 1608554342179 Sync.Engine.Tabs DEBUG SyncEngine initialized: tabs 1608554342179 Sync.Engine.Tabs DEBUG Resetting tabs last sync time 1608554342181 Sync.Engine.CreditCards DEBUG Engine constructed 1608554342182 Sync.Engine.CreditCards DEBUG SyncEngine initialized: creditcards 1608554342185 Sync.Engine.Extension-Storage DEBUG Engine constructed 1608554342188 Sync.Engine.Extension-Storage DEBUG SyncEngine initialized: extension-storage 1608554342188 Sync.Service INFO Mozilla/5.0 (X11; Linux x86_64; rv:83.0) Gecko/20100101 Firefox/83.0 1608554342190 Sync.Status DEBUG Status.login: error.login.reason.no_username => error.login.reason.no_username 1608554342190 Sync.Status DEBUG Status.service: service.client_not_configured => service.client_not_configured 1608554342190 Sync.Status DEBUG Status.service: service.client_not_configured => service.client_not_configured 1608554342192 Sync.Status DEBUG Status.login: error.login.reason.no_username => error.login.reason.no_username 1608554342192 Sync.Status DEBUG Status.service: service.client_not_configured => service.client_not_configured 1608554342192 Sync.Status DEBUG Status.service: service.client_not_configured => service.client_not_configured 1608554361438 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:fxa_status 1608554361438 FirefoxAccounts DEBUG fxa_status received 1608554361438 FirefoxAccounts DEBUG service: sync 1608554361439 FirefoxAccounts DEBUG is private browsing: false 1608554361504 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:loaded 1608554361504 FirefoxAccounts WARN Unrecognized FxAccountsWebChannel command: fxaccounts:loaded 1608554366448 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:can_link_account 1608554366449 FirefoxAccounts DEBUG FxAccountsWebChannel response: {"command":"fxaccounts:can_link_account","messageId":"16085543664432","data":{"ok":true}} 1608554370995 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:login 1608554370995 FirefoxAccounts DEBUG Webchannel is logging a user in. 1608554370998 FirefoxAccounts DEBUG setSignedInUser - aborting any existing flows 1608554370999 FirefoxAccounts DEBUG removing account data 1608554370999 FirefoxAccounts TRACE starting write of json user data: null 1608554371032 FirefoxAccounts TRACE finished write of json user data - took: 33 1608554371033 FirefoxAccounts TRACE storage set finished clearing account data 1608554371033 FirefoxAccounts DEBUG account data reset 1608554371033 FirefoxAccounts TRACE StorageManager finalizing 1608554371034 FirefoxAccounts TRACE StorageManager finalized 1608554371034 FirefoxAccounts TRACE initializing new storage manager 1608554371034 FirefoxAccounts DEBUG writing plain storage: ["email","sessionToken","uid","verified"] 1608554371034 FirefoxAccounts TRACE starting write of json user data: ["email","sessionToken","uid","verified"] 1608554371040 FirefoxAccounts TRACE finished write of json user data - took: 6 1608554371040 FirefoxAccounts DEBUG writing secure storage: ["keyFetchToken","unwrapBKey"] 1608554371041 FirefoxAccounts TRACE starting write of user data to the login manager 1608554371075 FirefoxAccounts TRACE finished write of user data to the login manager 1608554371075 FirefoxAccounts TRACE initializing of new storage manager done 1608554371077 FirefoxAccounts DEBUG Notifying observers of fxaccounts:onlogin 1608554371077 Sync.BrowserIDManager DEBUG observed fxaccounts:onlogin 1608554371077 Sync.BrowserIDManager INFO Sync is not configured, so ignoring the notification 1608554371079 FirefoxAccounts DEBUG FxAccountsProfileClient: Initialized 1608554371080 FirefoxAccounts DEBUG FxAccountsPush loading service 1608554371080 FirefoxAccounts DEBUG FxAccountsPush initialized 1608554371080 FirefoxAccounts TRACE FxAccountsPush registerPushEndpoint 1608554371080 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1608554371080 FirefoxAccounts DEBUG getOAuthToken enter 1608554371085 FirefoxAccounts INFO fetching updated device list 1608554371099 Services.Common.RESTRequest DEBUG GET request to https://api.accounts.firefox.com/v1/account/devices 1608554371101 Services.Common.RESTRequest DEBUG POST request to https://api.accounts.firefox.com/v1/oauth/token 1608554371101 Services.Common.RESTRequest DEBUG POST Length: 81 1608554371304 Services.Common.RESTRequest DEBUG GET https://api.accounts.firefox.com/v1/account/devices 200 1608554371304 Hawk DEBUG (Response) /account/devices: code: 200 - Status text: OK 1608554371305 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -305 1608554371305 FirefoxAccounts INFO Got new device list: 40cacd2ad007ddc1479fc4c9abfd1eb5, 5cd484a7a16b8ef58522b0a132efb57e, 672ea1e3bb7ffae42245462f883616ce, a7af137a6b0b457205e59ee590937f00, ba798c4a8f4629f4916cb2f7d0067317, f3806a5ea78cf3710a17335877cafada 1608554371305 FirefoxAccounts INFO updating the cache 1608554371319 Services.Common.RESTRequest DEBUG POST https://api.accounts.firefox.com/v1/oauth/token 200 1608554371320 Hawk DEBUG (Response) /oauth/token: code: 200 - Status text: OK 1608554371320 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -320 1608554371320 FirefoxAccounts DEBUG _updateAccountData with items: ["oauthTokens"] 1608554371321 FirefoxAccounts DEBUG writing plain storage: ["email","sessionToken","uid","verified","oauthTokens"] 1608554371321 FirefoxAccounts TRACE starting write of json user data: ["email","sessionToken","uid","verified","oauthTokens"] 1608554371322 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1608554371324 FirefoxAccounts DEBUG FxAccountsPush got subscription 1608554371333 FirefoxAccounts TRACE finished write of json user data - took: 12 1608554371333 FirefoxAccounts DEBUG writing secure storage: ["keyFetchToken","unwrapBKey"] 1608554371333 FirefoxAccounts TRACE starting write of user data to the login manager 1608554371340 FirefoxAccounts TRACE finished write of user data to the login manager 1608554371341 FirefoxAccounts DEBUG _updateAccountData with items: ["device"] 1608554371342 FirefoxAccounts DEBUG writing plain storage: ["email","sessionToken","uid","verified","oauthTokens","device"] 1608554371342 FirefoxAccounts TRACE starting write of json user data: ["email","sessionToken","uid","verified","oauthTokens","device"] 1608554371346 Services.Common.RESTRequest DEBUG POST request to https://api.accounts.firefox.com/v1/account/scoped-key-data 1608554371346 Services.Common.RESTRequest DEBUG POST Length: 137 1608554371347 FirefoxAccounts TRACE finished write of json user data - took: 5 1608554371347 FirefoxAccounts DEBUG writing secure storage: ["keyFetchToken","unwrapBKey"] 1608554371347 FirefoxAccounts TRACE starting write of user data to the login manager 1608554371354 FirefoxAccounts TRACE finished write of user data to the login manager 1608554371564 Services.Common.RESTRequest DEBUG POST https://api.accounts.firefox.com/v1/account/scoped-key-data 200 1608554371564 Hawk DEBUG (Response) /account/scoped-key-data: code: 200 - Status text: OK 1608554371564 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -564 1608554371565 FirefoxAccounts DEBUG Fetching keys with token true from https://api.accounts.firefox.com/v1 1608554371568 Services.Common.RESTRequest DEBUG GET request to https://api.accounts.firefox.com/v1/account/keys 1608554371786 Services.Common.RESTRequest DEBUG GET https://api.accounts.firefox.com/v1/account/keys 200 1608554371787 Hawk DEBUG (Response) /account/keys: code: 200 - Status text: OK 1608554371787 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -787 1608554371792 FirefoxAccounts DEBUG Keys Obtained: https://identity.mozilla.com/apps/oldsync, https://identity.mozilla.com/ids/ecosystem_telemetry, sync:addon_storage 1608554371792 FirefoxAccounts DEBUG _updateAccountData with items: ["scopedKeys","kSync","kXCS","kExtSync","kExtKbHash","ecosystemUserId","keyFetchToken","unwrapBKey"] 1608554371793 FirefoxAccounts DEBUG writing plain storage: ["email","sessionToken","uid","verified","oauthTokens","device","ecosystemUserId"] 1608554371793 FirefoxAccounts TRACE starting write of json user data: ["email","sessionToken","uid","verified","oauthTokens","device","ecosystemUserId"] 1608554371794 Sync.BulkKeyBundle INFO BulkKeyBundle being created for undefined 1608554371796 FirefoxAccounts INFO registering with available commands: ["https://identity.mozilla.com/cmd/open-uri"] 1608554371796 FirefoxAccounts DEBUG registering new device details 1608554371799 FirefoxAccounts TRACE finished write of json user data - took: 6 1608554371799 FirefoxAccounts DEBUG writing secure storage: ["scopedKeys","kSync","kXCS","kExtSync","kExtKbHash"] 1608554371799 FirefoxAccounts TRACE starting write of user data to the login manager 1608554371806 FirefoxAccounts TRACE finished write of user data to the login manager 1608554371807 Services.Common.RESTRequest DEBUG POST request to https://api.accounts.firefox.com/v1/account/device 1608554371807 Services.Common.RESTRequest DEBUG POST Length: 851 1608554371918 Services.Common.RESTRequest DEBUG GET https://profile.accounts.firefox.com/v1/profile 200 1608554371919 FirefoxAccounts DEBUG _updateAccountData with items: ["profileCache"] 1608554371919 FirefoxAccounts DEBUG writing plain storage: ["email","sessionToken","uid","verified","oauthTokens","device","ecosystemUserId","profileCache"] 1608554371919 FirefoxAccounts TRACE starting write of json user data: ["email","sessionToken","uid","verified","oauthTokens","device","ecosystemUserId","profileCache"] 1608554371920 FirefoxAccounts DEBUG notifying profile changed for user b4d76f4e937142ccaf2692198e6260bd 1608554371921 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1608554371923 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1608554371927 FirefoxAccounts TRACE finished write of json user data - took: 8 1608554371927 FirefoxAccounts DEBUG writing secure storage: ["scopedKeys","kSync","kXCS","kExtSync","kExtKbHash"] 1608554371927 FirefoxAccounts TRACE starting write of user data to the login manager 1608554371934 FirefoxAccounts TRACE finished write of user data to the login manager 1608554372036 Services.Common.RESTRequest DEBUG POST https://api.accounts.firefox.com/v1/account/device 200 1608554372036 Hawk DEBUG (Response) /account/device: code: 200 - Status text: OK 1608554372037 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -1036 1608554372037 FirefoxAccounts DEBUG _updateAccountData with items: ["device"] 1608554372037 FirefoxAccounts DEBUG writing plain storage: ["email","sessionToken","uid","verified","oauthTokens","device","ecosystemUserId","profileCache"] 1608554372037 FirefoxAccounts TRACE starting write of json user data: ["email","sessionToken","uid","verified","oauthTokens","device","ecosystemUserId","profileCache"] 1608554372038 FirefoxAccounts DEBUG Webchannel is enabling sync 1608554372038 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1608554372038 Sync.BulkKeyBundle INFO BulkKeyBundle being created for undefined 1608554372039 Sync.Service INFO Configuring sync with current FxA user 1608554372042 Sync.BrowserIDManager DEBUG observed weave:connected 1608554372042 Sync.BrowserIDManager INFO Sync has been connected to a logged in user 1608554372042 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1608554372043 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1608554372043 Sync.BrowserIDManager INFO The user became verified 1608554372043 Sync.Status DEBUG Status.login: error.login.reason.no_username => success.login 1608554372043 Sync.Status DEBUG Status.service: service.client_not_configured => success.status_ok 1608554372043 Sync.BrowserIDManager INFO Doing initial sync actions 1608554372043 Sync.AddonsReconciler INFO Registering as Add-on Manager listener. 1608554372043 Sync.AddonsReconciler DEBUG Adding change listener. 1608554372044 Sync.Engine.History.Tracker INFO Adding Places observer. 1608554372045 Sync.Service DEBUG User-Agent: Firefox/83.0 (Linux x86_64) FxSync/1.85.0.20201112153044.desktop 1608554372045 Sync.Service INFO Starting sync at 2020-12-21 13:39:32 in browser session oPk850GBSPz0 1608554372045 Sync.Service DEBUG In sync: should login. 1608554372045 Sync.Service INFO User logged in successfully - verifying login. 1608554372047 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1608554372049 Sync.BrowserIDManager DEBUG unlockAndVerifyAuthState already has (or can fetch) sync keys 1608554372049 Sync.Status DEBUG Status.login: success.login => success.status_ok 1608554372049 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1608554372049 Sync.Service DEBUG Fetching unlocked auth state returned success.status_ok 1608554372049 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1608554372051 Sync.BrowserIDManager INFO Getting sync key 1608554372052 Sync.BrowserIDManager INFO Getting a sync token from: https://token.services.mozilla.com/1.0/sync/1.5 1608554372052 Sync.BrowserIDManager DEBUG Getting a token using OAuth 1608554372052 FirefoxAccounts DEBUG getOAuthToken enter 1608554372224 FirefoxAccounts TRACE FxAccountsPush registerPushEndpoint 1608554372226 Services.Common.RESTRequest DEBUG POST request to https://api.accounts.firefox.com/v1/oauth/token 1608554372226 Services.Common.RESTRequest DEBUG POST Length: 127 1608554372226 FirefoxAccounts DEBUG FxAccountsPush got subscription 1608554372227 Sync.BulkKeyBundle INFO BulkKeyBundle being created for undefined 1608554372227 FirefoxAccounts TRACE finished write of json user data - took: 190 1608554372227 FirefoxAccounts DEBUG writing secure storage: ["scopedKeys","kSync","kXCS","kExtSync","kExtKbHash"] 1608554372227 FirefoxAccounts TRACE starting write of user data to the login manager 1608554372230 FirefoxAccounts TRACE finished write of user data to the login manager 1608554372231 FirefoxAccounts INFO registering with available commands: ["https://identity.mozilla.com/cmd/open-uri"] 1608554372231 FirefoxAccounts DEBUG registering new device details 1608554372232 Services.Common.RESTRequest DEBUG POST request to https://api.accounts.firefox.com/v1/account/device 1608554372232 Services.Common.RESTRequest DEBUG POST Length: 851 1608554372452 Services.Common.RESTRequest DEBUG POST https://api.accounts.firefox.com/v1/account/device 200 1608554372453 Hawk DEBUG (Response) /account/device: code: 200 - Status text: OK 1608554372453 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -453 1608554372455 FirefoxAccounts DEBUG _updateAccountData with items: ["device"] 1608554372456 FirefoxAccounts DEBUG writing plain storage: ["email","sessionToken","uid","verified","oauthTokens","device","ecosystemUserId","profileCache"] 1608554372456 FirefoxAccounts TRACE starting write of json user data: ["email","sessionToken","uid","verified","oauthTokens","device","ecosystemUserId","profileCache"] 1608554372456 Sync.BulkKeyBundle INFO BulkKeyBundle being created for undefined 1608554372458 Services.Common.RESTRequest DEBUG POST https://api.accounts.firefox.com/v1/oauth/token 200 1608554372458 Hawk DEBUG (Response) /oauth/token: code: 200 - Status text: OK 1608554372459 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -459 1608554372459 FirefoxAccounts DEBUG _updateAccountData with items: ["oauthTokens"] 1608554372459 Services.Common.TokenServerClient DEBUG Beginning OAuth token exchange: https://token.services.mozilla.com/1.0/sync/1.5 1608554372460 Services.Common.RESTRequest DEBUG GET request to https://token.services.mozilla.com/1.0/sync/1.5 1608554372466 FirefoxAccounts TRACE finished write of json user data - took: 10 1608554372466 FirefoxAccounts DEBUG writing secure storage: ["scopedKeys","kSync","kXCS","kExtSync","kExtKbHash"] 1608554372466 FirefoxAccounts TRACE starting write of user data to the login manager 1608554372473 FirefoxAccounts TRACE finished write of user data to the login manager 1608554372473 FirefoxAccounts DEBUG writing plain storage: ["email","sessionToken","uid","verified","oauthTokens","device","ecosystemUserId","profileCache"] 1608554372473 FirefoxAccounts TRACE starting write of json user data: ["email","sessionToken","uid","verified","oauthTokens","device","ecosystemUserId","profileCache"] 1608554372477 FirefoxAccounts TRACE finished write of json user data - took: 3 1608554372477 FirefoxAccounts DEBUG writing secure storage: ["scopedKeys","kSync","kXCS","kExtSync","kExtKbHash"] 1608554372477 FirefoxAccounts TRACE starting write of user data to the login manager 1608554372484 FirefoxAccounts TRACE finished write of user data to the login manager 1608554373058 Services.Common.RESTRequest DEBUG GET https://token.services.mozilla.com/1.0/sync/1.5 200 1608554373059 Services.Common.TokenServerClient DEBUG Got token response: 200 1608554373059 Services.Common.TokenServerClient DEBUG Successful token response 1608554373061 Sync.BulkKeyBundle INFO BulkKeyBundle being created for undefined 1608554373061 Sync.Status DEBUG Status.login: success.status_ok => success.login 1608554373062 Sync.Status DEBUG Status.service: error.login.failed => success.status_ok 1608554373063 Sync.BrowserIDManager DEBUG _findCluster returning https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/166709932/ 1608554373064 Sync.BrowserIDManager DEBUG Cluster value = https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/166709932/ 1608554373064 Sync.BrowserIDManager DEBUG Setting cluster to https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/166709932/ 1608554373064 Sync.Service DEBUG Caching URLs under storage user base: https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/166709932/ 1608554373065 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1608554373067 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1608554373071 Sync.BulkKeyBundle INFO BulkKeyBundle being created for undefined 1608554373086 Sync.Resource WARN GET request to https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/166709932/info/collections failed: [Exception... "The lookup of the hostname failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "<unknown>" data: no] No traceback available 1608554373086 Sync.Service DEBUG verifyLogin failed: [Exception... "The lookup of the hostname failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "<unknown>" data: no] No traceback available 1608554373087 Sync.Status DEBUG Status.login: success.login => error.login.reason.network 1608554373087 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1608554373087 Sync.Status DEBUG Status.login: error.login.reason.network => error.login.reason.network 1608554373087 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1608554373087 Sync.ErrorHandler ERROR Sync encountered a login error 1608554373088 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1608554373088 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1608554373091 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.login.reason.network(resource://services-sync/service.js:1038:15) JS Stack trace: onNotify@service.js:1038:15 1608554373092 Sync.Service DEBUG Not syncing: login returned false. 1608554373092 FirefoxAccounts TRACE not checking freshness of profile as it remains recent

Suddenly, a yellow icon with an explanation point in it has appeared over thee horizontal bars in the upper right of my tool bar section. When I click on it a warning reads "Reconnect to Firefox Account." I never knew I was not connected and since I'm able to write this, right here in a Firefox support group page with my account, I have a feeling I may still be conmected to my Firefox account. When I click on that warning icon I'm led to believe I should do something with this thing called Sync. I have to guess this is a Firefox software corruption or someone has hacked into Firefox and this is a phishing tool or malware.

How do I get rid of the yellow icon and the Sync stuff?

Does anyone know a telephone number or email address for Mozilla ?

Hello, I have problems making the sync feature work on my Laptop+Android device. On my laptop, the "synchronize now" feature seems to work, but after ending doesn't actually update my open pages. On my Android device it's even worse, it gets stuck on loading forever and never syncrhonizes anything. I had read that other synchronization features like history, bookmarks etc. might be the problem because they require a lot of time, so I kept them out of my synchronization. Even after that, the problem is still present on both my PC and my Smartphone

Locking this thread.
Please continue here: [/questions/1318183]
bold textme bloquearon la cuenta por que no me enviaron el codigo de confirmacion

I had the old firefox (blue background) on my Mac before and have since upgraded to the one (purple background). Now everytime I open firefox, or open a new window in firefox, I have to sign in to my firefox account. On the previous version (blue one) it just kept me signed in. How can I get it to do this again?

Hey y'all,

First, thanks for your attention. This has been driving me nuts over the last few weeks and if I can fix it I'd be very happy.

I switched to Firefox a few months ago and immediately set up the password manager and a bunch of bookmarks. Unfortunately, the next time I shut down my computer and restarted, Firefox said this browser was a new installation and had totally reset, with nothing saved.

This happened again a second time, so I set up a Firefox Account so I could have the settings saved to a profile rather than an installation.

Every time I restart the same thing happens: Firefox has a 'new installation' and none of my settings. The first time I logged in to my Firefox account to sync it, it worked. But I've just installed Catalina, previously using Mojave, and on that restart it happened again, but the Firefox account sync isn't doing anything. Now, every time I open up the browser, even if I haven't restarted the computer, it brings me to the same 'new installation' screen. When I log in to my Firefox account as prompted, none of my previous information syncs. Nothing happens at all after I get the "This Firefox is connected" screen.

I know the sync is at least somewhat connected because I can sync tabs from my phone to my computer.

Any ideas? I can re-do all of my passwords and bookmarks, but I don't want to bother if it isn't getting saved anywhere, or if I can't stop this factory reset whenever my computer shuts off.

I'm on a Macbook running Catalina 10.15 if that matters. Thanks!

Abby

Up until recently I was using a 11 year old laptop that was slowing dying. I was finally able to acquire a new computer and get it up and running just before an accident (as if out of a comedy movie - the roommate's cat knocked a full bowl of cereal onto the old laptop) effectively destroyed the old machine. Thankfully, Firefox Sync meant that everything I had been working on appeared when I got the new machine fully functional...until I logged on to Firefox this evening to find my Synced Tabs empty with just a "Want to see your tabs from other devices here? Connect Another Device" message.

The old device is toast...I don't know if it will even turn on again, much less function enough to sign into Firefox. Synced Tabs was also working just fine for a solid week until it just up and disappeared. Is there some way to restore these? I know it's my fault for relying/expecting Sync to always be there and not backing up the links I had open immediately, and this is a mistake I won't make again...but I'd really love to not lose everything I had open.

Thank you very much in advance for any help or suggestions.

I am IT techie, and I need FF help on this. I searched the entire sync issue forum, but of no avail.

I had a Windows 10 update issue so I decided to format my PC. My sync was enabled and all data was synced normally. I went ahead and formatted it, and installed a new copy of Win 10, and all softwares, including FF. Now after syncing for over an hour, I cannot find anything. No history, no bookmarks, no logins, nothing.

This is definitely something to do with your update. I cannot figure anything else out. How can I get my old data back? This is absolutely ridiculous and frustrating.

I have 2 other laptops with FF synced, but they aren't booting up either because of hardware failures. I cannot risk turning them back on, and loosing my FF data from those laptops.

Please advise, how to access my cloud data on FF, or should I switch over to Google chrome because of your incompetency?

Hi, my latop was stolen and today I start configuring a new one. After install Firefox on Lubuntu Linux , I performed the flow to reset password , I got the mail, I chosen a new password, however the saved password section are empty .. I think I had thousands, I waited some minutes , also clicked several times on button "Sync Now" with no success . Is there a way to recover them? Any help will be useful , thanks

- Walter