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Oddest thing - asking for a "code scanner on your Firefox app" to complete set-up

I initially just wanted to get some ad-blocking program to keep down the volume of all the flashing ads showing up on webpages. I'm working with a new laptop computer, an… (閱讀更多)

I initially just wanted to get some ad-blocking program to keep down the volume of all the flashing ads showing up on webpages. I'm working with a new laptop computer, and my old laptop had been "tweaked" with some Mozilla extensions (?) to address this, and I wanted to get the same on my new laptop. So I opened the application menu - the 3 horizontal bar icon, top right. First thing at the top, it asks me to sign in. Honestly, I don't think I ever did this. So I used one of the many secondary email addresses I use for this type of thing, put in a password, and created an account. Up popped a screen saying, "This Firefox is connected". Then down below, it said, "Sign in to Firefox on another device to complete set-up". Ugh, really? Ok, fire up the old laptop and open up Firefox and sign in using the same email and password. Here's where I get lost - up pops a screen that says, "Connect another device". Then down below it says, "Open the code scanner on your Firefox app and show code when ready." And there's a "Show Code" button down below this. But I'm hesitant to press it, because I don't know what my code scanner is, I don't have a flatbed scanner (if that's what they're talking about), my phone is broken (part of the reason I have a new laptop today), and I don't see any Firefox apps called "code scanner", and nothing in the help community that I can find about code scanning. So what the hell? I can't be the only person who's gone down this rabbit hole...

cjm999 於 1 年前 詢問

cor-el 於 1 年前 解答

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Cannot sign in to Firefox account when VPN is active

Hi, I'm not able to to sign in to my Firefox account when my VPN is active. Is there anything I can do about it? Any help is very much appreciated! Thank you! … (閱讀更多)

Hi,

I'm not able to to sign in to my Firefox account when my VPN is active. Is there anything I can do about it?

Any help is very much appreciated! Thank you!

thw24 於 2 年前 詢問

schnrl 於 2 年前 解答

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Facebook account unlock

duplicate of /questions/1353322 Please my Facebook account unlock Not show opshen get a code on your phone Please show opshen my mobile number Password email: please … (閱讀更多)

duplicate of /questions/1353322

Please my Facebook account unlock Not show opshen get a code on your phone Please show opshen my mobile number Password email: please reply to my email and unlock Facebook


edited email, password and phone# from public and search/spam bots view as this is a public community support forum.

ap7196960 於 10 個月前 詢問

ap7196960 最近回覆 於 10 個月前

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Dumb sync

Deleted previous account, created new. Idiotically, I can access new account in Chrome but not in FF. FF continually displays deleted account email address despite clear… (閱讀更多)

Deleted previous account, created new.

Idiotically, I can access new account in Chrome but not in FF. FF continually displays deleted account email address despite clearing cache, and when I attempt to "use a different account" - the new active account - the result is as in the screenshot. It does not accept the address.

Jason 於 1 年前 詢問

jscher2000 - Support Volunteer 於 1 年前 解答

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Avoiding the sync page when I click on Firefox icon

Thanks for your kind and prompt reply, but I'm still confused. I don't want to see the sync page at all. I simply want to click on the Firefox icon on my dock, see the se… (閱讀更多)

Thanks for your kind and prompt reply, but I'm still confused. I don't want to see the sync page at all. I simply want to click on the Firefox icon on my dock, see the search box, and fill it in with what I want to find. How can I arrange that? Once I get this straightened out, I will be happy to use some of Firefox's extensions.

Thanks in advance!

EinNYC 於 1 年前 詢問

cor-el 最近回覆 於 1 年前

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Be nice. Our volunteers are Mozilla users just like you, who take the time out of their day to help.

Firefox Ask your question Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or … (閱讀更多)

Firefox Ask your question Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”.

mdjavedboosedqpd 於 6 個月前 詢問

mdjavedboosedqpd 於 6 個月前 解答

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logins and passwords are gone...

my passwords and logins are not showing..!! even my bookmarks are not showing on firefox after i logged in using my firefox account. please help me resolve this its very … (閱讀更多)

my passwords and logins are not showing..!! even my bookmarks are not showing on firefox after i logged in using my firefox account. please help me resolve this its very important Sir/Ma'am.

karanarunraut 於 1 個月前 詢問

Paul 最近回覆 於 1 個月前

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downloading

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1380857. Please follow up there, thanks.] I am having trouble downloading songs from you tube to my… (閱讀更多)

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1380857. Please follow up there, thanks.]


I am having trouble downloading songs from you tube to my Mac.. can you please help me? thanks.

Mrudula

mrudupatel17 於 1 個月前 詢問