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Sync on Linux - cannot login

I can't see the SYNC option in Settings so I... Use about:config to change identity.fxaccounts.enabled = true I can now see 'Sync' in Settings When I go to "Sign into S… (閱讀更多)

I can't see the SYNC option in Settings so I...

Use about:config to change identity.fxaccounts.enabled = true I can now see 'Sync' in Settings When I go to "Sign into Sync", after I enter my password, it hangs for 10 seconds, then says Working, then always just hangs there forever. If I login to Mozilla using a different tab, it signs in ok.

I have tried this after successfully changing the password, and after restarting firefox.

I am using the latest Firefox version.

Any suggestions gratefully accepted.

Gazza 於 1 年前 詢問

Gazza 於 1 年前 解答

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Why is my Firefox browser not synchronising with my other laptop?

Good evening, I have a new laptop, from the same brand and make as my old one, both are HP pavilion with the same configuration and only 2 years in between! I have been … (閱讀更多)

Good evening,

I have a new laptop, from the same brand and make as my old one, both are HP pavilion with the same configuration and only 2 years in between! I have been trying on and off for weeks, to synchronise my FF browser, with all open tabs, history and bookmarks, but all to no avail. I do everything the sync instruction tells me to do, but nothing happens. I am getting desparate, because my old laptop has a problem (hardware, nothing that could prevent synchronising) and is still under warranty, but time is running out!

Will anybody help here, and how do I receive answers?

hendrick.russell 於 11 個月前 詢問

hendrick.russell 於 11 個月前 解答

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Sync cookies exception list

Hi, This has been brought up before, but not with this exact question (not that I could find, at least). I understand that cookies cannot be synced across devices, but … (閱讀更多)

Hi,

This has been brought up before, but not with this exact question (not that I could find, at least).

I understand that cookies cannot be synced across devices, but this is not what I am asking for. Is there a way to make firefox sync the list of exceptions? Meaning, only the specified website URL and its status, not the cookies from these sites.

pompan2 於 8 個月前 詢問

cor-el 於 8 個月前 解答

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Suffering to sync with Firefox

Hello: I have 2 profiles in use. 1 for personal use with their respective bookmarks, passwords, and extensions, and I have no trouble syncing with this one. However; pro… (閱讀更多)

Hello:

I have 2 profiles in use. 1 for personal use with their respective bookmarks, passwords, and extensions, and I have no trouble syncing with this one. However; profile 2 that is for work use that has its respective bookmarks, passwords and extensions, has become a nightmare.

It happens that I have both profiles on the same computer and when trying to create an account in Firefox, the system asks me to enter the email registered in profile 1, with the warning that bookmarks, passwords and extensions will be mixed.

I mention that I have migrated from Google Chorme to Firefox for speed reasons and because I use windows 7 (I don't like later versions) Now well; in Google Chrome you could create as many sessions as were registered but in Firefox you can't.

Oh! I have been working fine with Firefox but suddenly an error occurs (it has happened to me 2 times in the last 2 months) in which the program closes and all the data of my profiles stored on the pc DISAPPEARS or is deleted (including cache), when I want to open them again:

firefox.exe -P

Then I have to give myself the task of synchronizing profile 1, but profile 2 I have to be importing from my previous Google account or importing a backup Bookmark.

The option to copy and paste the data from Firefox to replace it in the path (supposedly brings with it the data of everything):

C:\ProgramData\Mozilla-1de4eec8-1241-4177-a864-e594e8d1fb38\updates\308046B0AF4A39CB

with Firefox turned off it has not worked for me. Since when opening I see 2 profiles called Default "X" and Default "Z" without data.

This is a headache that if it happens to me, it happens to millions who have 2 or more profiles.

Why can't I sync a second profile? Why do you insist that there can only be one sync per device? Is there a solution for this?

Note: I have read all the tutorials out there and the situation remains the same. Synchronization with 2 or more profiles is never described.

Thank you very much to whoever asked this question!

JC 於 1 年前 詢問

cor-el 於 1 年前 解答

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Unable to sync firefox PC to android phone

I am not a geek and I follow all the details of 'how to etc etc' but nothing works and the phone goes into random loops and keeps telling my I cannot sync (I KNOW that). … (閱讀更多)

I am not a geek and I follow all the details of 'how to etc etc' but nothing works and the phone goes into random loops and keeps telling my I cannot sync (I KNOW that). Firefox has no phone number or email system for technical support (or any type of support) just this hit and miss system of 'forums' (or is that fora). I tried to send a bug report but I am NOT signing up for another (geek speak) account just to send you the problem. Please fix this issue - it never used to happen on older versions - how can I roll back my firefox to something that works properly?? Here is the error report, enjoy, to me it is written in ancient g(r)eek!

1659608046381 Sync.SyncScheduler DEBUG Next sync in 600000 ms. (why=schedule) 1659608314611 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1659608314611 FirefoxAccounts DEBUG getOAuthToken enter 1659608314612 FirefoxAccounts TRACE getCachedToken returning cached token 1659608314612 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1659608314613 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1659608315651 Services.Common.RESTRequest DEBUG GET https://profile.accounts.firefox.com/v1/profile 304 1659608317134 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:fxa_status 1659608317134 FirefoxAccounts DEBUG fxa_status received 1659608317134 FirefoxAccounts DEBUG service: sync 1659608317134 FirefoxAccounts DEBUG is private browsing: true 1659608317329 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:loaded 1659608317329 FirefoxAccounts WARN Unrecognized FxAccountsWebChannel command: fxaccounts:loaded 1659608320303 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:pair_preferences 1659608320908 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1659608320908 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1659608320908 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1659608320909 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1659608321321 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1659608321322 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1659608321367 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1659608434712 FirefoxAccounts DEBUG FxAccountsPush loading service 1659608434712 FirefoxAccounts DEBUG FxAccountsPush initialized 1659608434747 FirefoxAccounts TRACE observed topic=push-message, data=chrome://fxa-device-update, subject=[xpconnect wrapped nsISupports] 1659608434747 FirefoxAccounts TRACE FxAccountsPushService _onPushMessage 1659608434753 FirefoxAccounts DEBUG push command: fxaccounts:device_disconnected 1659608434754 FirefoxAccounts DEBUG Notifying observers of fxaccounts:device_disconnected 1659608434754 FirefoxAccounts INFO fetching updated device list 1659608434754 Sync.Engine.Clients DEBUG Updating the known stale clients 1659608434754 Sync.Engine.Clients DEBUG Refreshing the known stale clients list 1659608434757 Services.Common.RESTRequest DEBUG GET request to https://api.accounts.firefox.com/v1/account/devices 1659608435790 Services.Common.RESTRequest DEBUG GET https://api.accounts.firefox.com/v1/account/devices 200 1659608435791 Hawk DEBUG (Response) /account/devices: code: 200 - Status text: OK 1659608435791 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -2791 1659608435792 FirefoxAccounts INFO Got new device list: 3bab5932266da6469edabb3b022d462f, 622e1483fa5b0564fc504f75d009b422, 6bf539feb208fd2a1eaf7bf820de34f0, 73ad7ca5e184fd5a50f2f48dd70866d1, 7c41118e2a1f1174997c0cce0f12284c, 7e2285d6c17f0fb8bf12ddb7d479892f, c66b82cce8ac7a7972116bff3d23ce2e, e48e0ecaf75ca3b8b9c64b315ed4be22 1659608435793 FirefoxAccounts INFO updating the cache 1659608623665 FirefoxAccounts ERROR Pairing channel error: Error: WebSocket unexpectedly closed(resource://gre/modules/FxAccountsPairingChannel.js:3601:20) JS Stack trace: FxAccountsPairingChannel</_setupListeners/<@FxAccountsPairingChannel.js:3601:20 1659608646390 Sync.Service DEBUG User-Agent: Firefox/103.0.1 (Windows NT 6.1; Win64; x64) FxSync/1.105.0.20220729222726.desktop 1659608646391 Sync.Service INFO Starting sync at 2022-08-04 12:24:06 in browser session kSKF98oczh8c 1659608646392 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1659608646402 Sync.Status INFO Resetting Status. 1659608646402 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1659608646405 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1659608646405 FirefoxAccounts DEBUG getOAuthToken enter 1659608646408 FirefoxAccounts TRACE getCachedToken returning cached token 1659608646408 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1659608646410 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1659608646715 Sync.Resource DEBUG GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/148151151/info/collections 1659608646717 Sync.Service DEBUG Fetching server configuration: https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/148151151/info/configuration 1659608646909 Sync.Resource DEBUG GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/148151151/info/configuration 1659608646911 Sync.Service DEBUG Fetching global metadata record 1659608646911 Sync.Service DEBUG Weave Version: 1.105.0 Local Storage: 5 Remote Storage: 5 1659608646911 Sync.Service DEBUG Fetching and verifying -- or generating -- symmetric keys. 1659608646912 Sync.Service INFO Testing info/collections: {"bookmarks":1659608043.52,"extension-storage":1605357784.56,"clients":1659606031.62,"meta":1596625959.52,"forms":1659075090.37,"crypto":1578385419.9,"history":1659111154.3,"passwords":1656864350.76,"addons":1654102992.88} 1659608646912 Sync.CollectionKeyManager INFO Testing for updateNeeded. Last modified: 1578385419.9 1659608646912 Sync.Synchronizer DEBUG Refreshing client list. 1659608646913 Sync.Engine.Clients DEBUG Resetting clients last sync time 1659608647128 Sync.Collection DEBUG GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/148151151/storage/clients?full=1&limit=1000 1659608647138 Sync.Engine.Clients INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 2 reconciled. 1659608647139 Sync.Engine.Clients DEBUG Refreshing the known stale clients list 1659608647152 Sync.Engine.Clients INFO Uploading 0 outgoing records 1659608647155 Sync.Synchronizer INFO Updating enabled engines: 2 clients. 1659608647157 Sync.Synchronizer INFO Syncing all enabled engines. 1659608647162 Sync.Engine.Passwords INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1659608647162 Sync.Engine.Passwords INFO Uploading 0 outgoing records 1659608647163 Sync.Engine.Bookmarks DEBUG Checking if server sync ID EcjFZAdZwynf matches existing 1659608647169 Sync.Engine.Bookmarks INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1659608647169 Sync.Engine.Bookmarks.Mirror DEBUG Merging bookmarks in Rust 1659608647173 Sync.Engine.Bookmarks.Mirror DEBUG Building local tree 1659608647179 Sync.Engine.Bookmarks.Mirror DEBUG Building remote tree 1659608647190 Sync.Engine.Bookmarks.Mirror DEBUG Building merged tree 1659608647190 Sync.Engine.Bookmarks.Mirror DEBUG Applying merged tree 1659608647191 Sync.Engine.Bookmarks.Mirror DEBUG Merging bookmarks in Rust took 21.432ms 1659608647191 Sync.Engine.Bookmarks.Mirror DEBUG No changes detected in both mirror and Places 1659608647192 Sync.Engine.Bookmarks INFO Uploading 0 outgoing records 1659608647208 Sync.Engine.Bookmarks.BookmarkSyncUtils DEBUG pushChanges: Processed change records: {"weak":0,"skipped":0,"updated":0} 1659608647209 Sync.Engine.Addons DEBUG Refreshing reconciler state 1659608647209 Sync.AddonsReconciler INFO Refreshing global state from AddonManager. 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon Mount Rainier Sunset by M♥Donna (version=6.0, id={c55346b8-b052-4db2-9267-61b7df3f29ef}) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon Mountain Theme (version=2.0, id={0f13a6cc-fbbb-41a6-b42e-314514cce874}) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon Facebook Container (version=2.1.1, id=@contain-facebook) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon Dictionnaire français (version=7.0b, id=fr-dicollecte@dictionaries.addons.mozilla.org) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon DuckDuckGo Privacy Essentials (version=2020.8.18, id=jid1-ZAdIEUB7XOzOJw@jetpack) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon The Diving Collie (version=2.0, id={c20ca56b-78c1-4d5a-bbe3-b978c435be69}) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon Ducati Bike Theme (version=2.0, id={f8818a98-92c6-4355-98e9-8a2f86abb14e}) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon AdBlock — best ad blocker (version=4.43.0, id=jid1-NIfFY2CA8fy1tg@jetpack) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon British English Dictionary (Marco Pinto) (version=3.0.7, id=marcoagpinto@mail.telepac.pt) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon Français Language Pack (version=103.0.1buildid20220729.222726, id=langpack-fr@firefox.mozilla.org) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon English (GB) Language Pack (version=103.0.1buildid20220729.222726, id=langpack-en-GB@firefox.mozilla.org) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon Form Autofill (version=1.0.1, id=formautofill@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Firefox Screenshots (version=39.0.1, id=screenshots@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon WebCompat Reporter (version=1.5.0, id=webcompat-reporter@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Web Compatibility Interventions (version=103.0.0, id=webcompat@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon DoH Roll-Out (version=2.0.0, id=doh-rollout@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Picture-In-Picture (version=1.0.0, id=pictureinpicture@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Google (version=1.2, id=google@search.mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Amazon.com (version=1.3, id=amazondotcom@search.mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Bing (version=1.3, id=bing@search.mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon DuckDuckGo (version=1.1, id=ddg@search.mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon eBay (version=1.3, id=ebay@search.mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Wikipedia (en) (version=1.1, id=wikipedia@search.mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Amazon.co.uk (version=1.9, id=amazon@search.mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon System theme — auto (version=1.3, id=default-theme@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Light (version=1.2, id=firefox-compact-light@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Dark (version=1.2, id=firefox-compact-dark@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Firefox Alpenglow (version=1.4, id=firefox-alpenglow@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Add-ons Search Detection (version=2.0.0, id=addons-search-detection@mozilla.com) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon OpenH264 Video Codec provided by Cisco Systems, Inc. (version=1.8.1.2, id=gmp-gmpopenh264) 1659608647213 Sync.AddonsReconciler DEBUG Rectifying state for addon Widevine Content Decryption Module provided by Google Inc. (version=null, id=gmp-widevinecdm) 1659608647215 Sync.AddonsReconciler INFO Saving reconciler state to file: addonsreconciler 1659608647222 Sync.Engine.Addons.Store DEBUG gmp-gmpopenh264 not syncable: type not in allowed list: plugin 1659608647223 Sync.Engine.Addons INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1659608647224 Sync.Engine.Addons INFO Uploading 0 outgoing records 1659608647225 Sync.Engine.Forms INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1659608647226 Sync.Engine.Forms INFO Uploading 0 outgoing records 1659608647226 Sync.Engine.History DEBUG Checking if server sync ID x56-DiRAUha6 matches existing 1659608647228 Sync.Engine.History INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1659608647228 Sync.Engine.History INFO Uploading 0 outgoing records 1659608647232 Sync.Engine.Extension-Storage INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1659608647233 Sync.Engine.Extension-Storage INFO Uploading 0 outgoing records 1659608647234 Sync.Doctor INFO Skipping check of passwords - disabled via preferences 1659608647234 Sync.Doctor INFO Skipping check of bookmarks - disabled via preferences 1659608647234 Sync.Doctor INFO Skipping check of addons - disabled via preferences 1659608647234 Sync.Doctor INFO Skipping check of forms - disabled via preferences 1659608647234 Sync.Doctor INFO Skipping check of history - disabled via preferences 1659608647234 Sync.Doctor INFO Skipping check of extension-storage - disabled via preferences 1659608647234 Sync.Doctor INFO Skipping validation: no engines qualify 1659608647234 Sync.Status DEBUG Status.sync: success.sync => success.sync 1659608647234 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1659608647234 Sync.Synchronizer INFO Sync completed at 2022-08-04 12:24:07 after 0.83 secs. 1659608647235 Sync.Declined DEBUG Handling remote declined: ["prefs","tabs"] 1659608647235 Sync.Declined DEBUG Handling local declined: ["prefs","tabs"] 1659608647235 Sync.Declined DEBUG Declined changed? false 1659608647235 Sync.Service INFO No change to declined engines. Not reuploading meta/global. 1659608647236 Sync.SyncScheduler DEBUG Next sync in 600000 ms. (why=schedule)

Kev King 於 2 年前 詢問

Paul 於 2 年前 解答

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[SOLVED] Firefox account not syncing Gravatar photo

Hi, On September 15, 2022 I created this thread here on Firefox Support Forum and now I finally have an answer to the question, but as we can see my thread was archived … (閱讀更多)

Hi,

On September 15, 2022 I created this thread here on Firefox Support Forum and now I finally have an answer to the question, but as we can see my thread was archived and I can't update anything, so I decided to create a new thread just to mark my previous question as solved and bring it an answer.

I contacted Mozilla Firefox developers and got a response: Firefox is no longer integrated with Gravatar. Considering this, I can tranquilly say there is no bug or problem with my account as I thought. It's a pity that Firefox no longer support Gravatar integration, and even if I use an old version I will face the same "issue" because the Gravatar integration was a online feature linked to the Firefox account*, not to the browser itself.

Info source: https://github.com/mozilla/fxa/issues/15665

- - -

Admins can now archive and close this thread, I only ask to keep it online to help who may need this information in the future. Thanks.

  • Actually I made a mistake when I wrote this, the Gravatar integration was an online feature linked to the Mozilla account, not Firefox. James explained the distinction on #4 post of the current thread.

Last edit: On January 31, 2023 I created this thread on r/firefox but no one answered precisely. This current thread here on Firefox Support Forum also solves what was asked on reddit. The thread created on January 31, 2023 and posted on r/firefox was archived as well, like what happened to my thread with the same theme here on Firefox Support Forum, then I also created a new thread on r/firefox to mark my question as solved.

Janderson James 於 1 年前 詢問

Janderson James 於 1 年前 解答

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HELP! Logins lost from profiles

This all started when i wanted to use a user.js file for firefox. I followed a youtube video to create a new profile to use the user script but I wanted to change the di… (閱讀更多)

This all started when i wanted to use a user.js file for firefox.

I followed a youtube video to create a new profile to use the user script but I wanted to change the directory so I deleted it, made it anew and somehow the default profile file that i used was gone (I realised this only later). I think I had somehow overwritten it, but its weird because in my trashbin i did not find anything.

When asking me to login to sync I gave my password but it said it was wrong i realised I was using a vpn so i turned it off and then it worked, however then it asked me for a confirmation code from my email wich I also gave but it still refused saying it was wrong, which it wasn't!

After that I gave up and made a backup of my profiles and resetted my password still thinking I had my old profile file. My logins were gone and copying and pasting the login.json with the key4.db files from other profiles didnt give them back.

Luckily am still logged into my mobile app where i have my logins but there is now a warning sign to reconnect to resume syncronizing and Im afraid if i reconnect its going to delete my saved logins on the app instead of using them.

What do i do now? Is there a way to export all my data from the mobile app? Do I need to copy my logins one for one? Or can everything be resolved by reconnecting?

anonymouseindahouse 於 1 年前 詢問

anonymouseindahouse 於 1 年前 解答

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Just did a factory reset on my computer and can't access my old firefox account.

Seems like when I tried logging in to my old account with a password reset, I somehow created a second account with the same email. All my bookmarks and extension set up… (閱讀更多)

Seems like when I tried logging in to my old account with a password reset, I somehow created a second account with the same email.

All my bookmarks and extension set ups seem to be gone.

Never had this issue, and have been using the same firefox account for like 5 years.

Froggy_D 於 1 年前 詢問

cor-el 於 1 年前 解答

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Last Firefox update lost my all my saved logins/passwords and every bookmark I had.

Well done Firefox team. I got a notification this morning telling me I could update Firefox to the latest version and I had nothing urgent so I did. Imagine my suprise … (閱讀更多)

Well done Firefox team.

I got a notification this morning telling me I could update Firefox to the latest version and I had nothing urgent so I did.

Imagine my suprise when all my bookmarks, my passwords and logins appeared to have disappeared. Well, not just "appeared", since I can't find them anywhere on my machine right now.

I've been using Sync for years and when I finally managed to connect (because apparently the password I had been using was wrong ? But did FF tell me ? No ...), I discovered nothing had been saved. Ever.

A really nice morning.

Alexis 於 1 年前 詢問

Alexis 於 1 年前 解答

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My passwords are getting removed one by one... Why?

Sadly, I am now forced to leave firefox. My passwords are getting "forgotten" more and more each day. Did i get hacked? Few passwords like proton mail I don't actually ha… (閱讀更多)

Sadly, I am now forced to leave firefox. My passwords are getting "forgotten" more and more each day. Did i get hacked? Few passwords like proton mail I don't actually have anywhere else. Auto-Backup of firefox seems to be of the same day as the original??? So it loses the data then saves it twice? who designed this? I'm angry, not at firefox/mozilla. angry at myself for putting my trust in the first place. Chromium doesn't sync so it leaves me with chrome FFS. Does someone has a magic wand to recover the lost data? login.json is same day as original so not an option.

romanash 於 8 個月前 詢問

romanash 於 8 個月前 解答

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Deleted passwords not syncing

I have Firefox on 3 devices, I deleted several passwords from 1 device expecting this change to sync to the other 2 devices. Instead for several days the 2 devices showe… (閱讀更多)

I have Firefox on 3 devices, I deleted several passwords from 1 device expecting this change to sync to the other 2 devices. Instead for several days the 2 devices showed the original number of passwords whilst the device I made the changes on showed the new amount. Now that device appears to have resynced the passwords I deleted. Am I supposed to delete them on each device?

I have the latest version of FF on all devices.

Emma 於 9 個月前 詢問

cor-el 於 9 個月前 解答

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Reset Windows, passwords lost

I reset Windows yesterday to attempt to fix a problem with my computer. After redownloading Firefox and signing into a few basic things (including my Mozilla account), I … (閱讀更多)

I reset Windows yesterday to attempt to fix a problem with my computer. After redownloading Firefox and signing into a few basic things (including my Mozilla account), I realised all my logins were gone. I have followed the steps in [[this tutorial|https://support.mozilla.org/en-US/questions/1310179]] but it didn't work - I think saving logins in this instance of Firefox overwrote the other logins file, as when I opened it, it only had the login info from what I logged into after I reset.

Looking at my connected services, it seems the instance of Firefox from before I reset is still open. I mention this just because it's possible that this would contribute to a solution.

Any help is greatly appreciated as I have a number of securely generated passwords and cannot access a good deal of my accounts.

Robin 於 7 個月前 詢問

Robin 於 7 個月前 解答

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Remove Bing Import

I got a new device and had to sign in and sync everything. When firefox asked about syncing I didn't realize it was asking about using the edge bookmarks to sync with. I … (閱讀更多)

I got a new device and had to sign in and sync everything. When firefox asked about syncing I didn't realize it was asking about using the edge bookmarks to sync with. I tried to cancel but it was too late. Can I undo/remove firefox syncing to edge? Does this mean any changes in Edge will automatically change firefox now? I do not want edge bookmarks/settings. I want to get my old firefox settings back. If it matters: Windows 10 home on one device, Windows 11 on another. All browsers up-to-date.

samitall 於 1 年前 詢問

cor-el 於 1 年前 解答

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Export to file does not work.

On the about:sync page the button to "Export to File..." button has no effect. Regardless if I select "Limit history engine fetch to first 5000 records" or "Anonymize Dat… (閱讀更多)

On the about:sync page the button to "Export to File..." button has no effect. Regardless if I select "Limit history engine fetch to first 5000 records" or "Anonymize Data".

It used to work. So I wonder why nothing happens when I click the button now... There is no network call made when I click the button. No error.

Phil's Bookmarks 於 7 個月前 詢問

jonzn4SUSE 於 7 個月前 解答

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Firefox Sync And Windows System Restore -- Backup Files Saved?

Full scenario: Computer had some issues, so I set up Windows Backup/Restore to a point just before resetting it, saving that data to an external drive. Then, I reset Wind… (閱讀更多)

Full scenario: Computer had some issues, so I set up Windows Backup/Restore to a point just before resetting it, saving that data to an external drive. Then, I reset Windows, choosing the option that lets you keep your files (most of them it looks like) while it reinstalls everything else.

I knew it'd wipe Firefox and I'd need to reinstall it, but when I synced my account, it didn't have logs. The logs are archives of various chats on a website I used to talk to friends. I know those used to be accessible through Firefox's directory under Program Files by checking the data saved for that website (something I had to do once before to remove corrupted logs), but that data obviously wouldn't be there now.

I should've considered this beforehand but I had no idea that data for different websites might not be included in a sync. It does have files for Firefox but I decided not to touch them, since I'd already synced and I didn't know if reverting to that Backup might break Firefox somehow. Or worse, cause me to lose MORE data.

Question now is, what's the chance those might be in that backup I saved? More specifically, data stored about websites I visited.

Always Tired (Jensen Draws) 於 8 個月前 詢問

Always Tired (Jensen Draws) 於 8 個月前 解答

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about:config preferences are not synced despite setting dangerously_allow_arbitrary to True

According to this support page (https://support.mozilla.org/en-US/kb/sync-custom-preferences#), setting ``services.sync.prefs.dangerously_allow_arbitrary`` to True will s… (閱讀更多)

According to this support page (https://support.mozilla.org/en-US/kb/sync-custom-preferences#), setting ``services.sync.prefs.dangerously_allow_arbitrary`` to True will sync all my preferences.

I have set it to true on the two devices I want to sync (2 desktops, Windows and Ubuntu). However, the preferences are not synced. For example, ``browser.compactmode.show`` keeps its default value "False" on my Ubuntu installation, despite it having the modified value "True" on my Windows installation.

I have tried pressing "Sync now", and restarting the browsers - to no avail.

Could anyone tell me what am I doing wrong?

AwesomeLemon 於 1 年前 詢問

jscher2000 - Support Volunteer 於 1 年前 解答

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Opt-out language sync

I have two profiles on one computer and I want to use these profiles in different languages for web pages (one in English and one in my native language). If I sign-in the… (閱讀更多)

I have two profiles on one computer and I want to use these profiles in different languages for web pages (one in English and one in my native language). If I sign-in the two profiles using one common Firefox account, this seems to be impossible: a change of the language setting in one profile immediately reflects into the other profile. Is there a way to disable the sync of language? I want histories and bookmarks to be synced across the profiles and thus I want to use the same account. Thank you.

kazuma.tateiri16 於 1 年前 詢問

cor-el 於 1 年前 解答

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Can I keep two sets of mobile bookmarks seperate when syncing?

I know the answer to this is probably going to be along the lines of this is not possible, but I thought I'd ask anyway since none of the information is entirely clear. O… (閱讀更多)

I know the answer to this is probably going to be along the lines of this is not possible, but I thought I'd ask anyway since none of the information is entirely clear. Or answers my exact question.

I have one desktop install of firefox and I have two android ones. I have all three synced to one firefox account, so it's easy to grab links I saved while wiki diving on something. While this works perfectly for the desktop side of things, the mobile side is where the issue arises.

Currently all my bookmarks from both mobile firefox accounts are merged into one long set, regardless of device. While the desktop ones have their own folder. Is there a way to keep the bookmarks from each device in their own separate folder? Like say instead of having one big mobile bookmarks folder, having one named DeviceX, and the other DeviceY?

It's still semi functional on desktop where I have more screen real estate and have to deliberately go to the mobile bookmarks folder, but on the phones it can be confusing when a set of bookmarks from device 1 mixes randomly into those of device 2. As it can become a lot harder to keep track of things.

Now I know one can turn off syncing of bookmarks. This is not what I'm looking for as I do still want to be able to share them between all three devices. Just have them more organised.

I also know one can make different accounts for say work or personal, but again I want them all to sync, just not mix them into one list.

So in short is there a way to be able to have two android devices into a threeway sync and keep the bookmarks separate? Or is my only option the round abound way of making subfolders and hope I remember to save in those?

Thanks either way.

Elyndra 於 1 年前 詢問

jscher2000 - Support Volunteer 於 1 年前 解答

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Forgot Firefox Account Old Password

Hello, I was reinstalling my OS, and I didn't create recovery code for my data to retrieve it after (which I found out after reinstalling my OS) on my Mozilla Firefox acc… (閱讀更多)

Hello, I was reinstalling my OS, and I didn't create recovery code for my data to retrieve it after (which I found out after reinstalling my OS) on my Mozilla Firefox account, I had a lot of passwords, bookmarks and data that I need to recover, also for my full time job a lot of valuable data which I have lost now. I couldn't find any email address so I can address my concern directly, It's why I am posting here. Please help, I am so lost now. I can also provide you with any information needed, just let me know.

Firefox Account Email: [email]@hotmail.com Contact Email: [email]@hotmail.com

I would really appreciate your help, and hoping on resolving my concern in a timely manner.

Blagojche

Blagojche Ivanoski 於 2 年前 詢問

cor-el 於 2 年前 解答