Firefox 技術支援討論區

Had to reinstall windows, so of course I backup everything except for one thing. Should not be a biggy since it gets stored and synced. Except when the syncing isnt working no matter what fixes you try. I disabled eset, grabbed an even older profile from a older backup try see if it was due to the profile. still nothing. Suggested and tried: Creating a bookmark and removing. Creating a new profile and loging in to sync there. adding an addon something in about:config to force everything syncing resetting browser troubleshoot mode rebooting pc

Every fix I have tried. I don't get why I cannot just see what sync is doing instead of a spinning icon perhaps a segment on the settings menu of sync since you made a segment for that anyways. I feel stupid for forgetting to copy my profile but firefox is stupid for not being able to have it just simply download the freaking profile. Like I get software sometimes messes up for random reasons. But if only there was then an backup option to download my profile as it is loose from the settings segment. As if its so hard to download a 200~mb profile (I assume since my old profile was around that). I know it can take long to download from what I read but I let it run for over an hour and nothing.

Honestly I am livid that there is no option now to sync my account and that I can get no feedback other than a log that is just mostly gibberish for the average user. why can't I just see error reading from server or corrupt profile cannot download or w.e or downloading xxxxxx file @5% 0.00001kbps.

I get sync isn't meant to be a cloud storage system but in the past it always worked when I forgot the profile backup and if it didn't I was able to fix it back then somehow. I hope someone can help resolve this so I don't loose everything.

I recently upgraded to Windows 11, and was very careful, I thought, to back up my Firefox bookmarks and the tab plugin I use to save my sessions because for whatever reason Firefox can't handle that reliably. It all worked, because I could just sync it, but now a month later I had to reinstall Windows and... I can't sync my browser.

I've tried every password I could think of. I can't recall if I wrote it down somewhere last time, or changed it since, but I'm pretty sure I'm using the right email. Right now I'm logged in with another account.

And while I see a tab session saved from last month, which is unfortunately a little out of date but better than nothing, I don't see any saved bookmarks from this year. Just one from a year ago. I have no idea what's happened exactly, but I wasn't as careful this time because the sync worked so recently.

Now I'm stuck! I have some very important bookmark folders saved, that are key to all my projects basically. I can't just start fresh. But I can't log in, can't find any password change written down in my notes, which I may just have forgotten to note down. And I can't find any contact for Firefox support.

I do value security when it comes to handling my data but there must be a way to verify who I am, and change the password using my email?

I am a game developer. I work about 12 hours a day, in Chrome. It is my main browser. When I installed firefox, I was asked to "import" cookies and such. I did. Which has been a terrible headache. All of the bookmarks and everything from Chrome came with it, which I already had in firefox, since I've had it for years. But, I thought since this is a brand new computer that I needed to do that. Fast-forward a couple of weeks and now EVERY time I open up firefox, all 10 million history links are in history.

I use firefox to unwind and watch movies. I don't want 10 million links to work in front of where I left off in binge watching Seinfeld.

I've tried everything and followed instructions and STILL, all history from Chrome shows up in firefox. It is infuriating. AND uninstalling and reinstalling did nothing. The setting is already in the account to import from Chrome to firefox. I've removed addons and extensions as well. Nothing has worked.

I accidentally entered the wrong age (5) when setting up my Firefox account using Firefox so now I cannot login on Firefox (only Chrome). I keep getting the message "Cannot create account. You must meet certain age requirements to create a Firefox account." Is there any way around this?

My account is not syncing to any Firefox browser, extensions, passwords, bookmarks non of this attributes will be loaded to my browser back after re-installation, What might the issue be?

Hello,

I'm using firefox sync with an own sync server.

Since a few weeks the synchronization of tabs doesn't work right. I use five devices. On my Macbook, the iPhone and the iPad mini I can see and reach the tab-sync of these three devices.

On another iPad and an Linux-PC, wich I added at last, I can see the tab-sync of all five devices.

How can I force the first three devices to sync the tabs of all five devices? I did alread several steps of testing and trying, like manual synchronization or remove and adding again all devices to the account.

It would be great to find some help! Thanks in advance and best regards - Daniel

Hi

This is not a bug, just more of a feature request. Every time when I sync an account to a new device, I got a popup to sync another device and afterwards I get a mail on how to complete my sync setup and sync another device. I'd have no problem with it, if this is my first device that I am trying to sync. But I have several devices with the sync enabled, I am syncing from these devices and Mozilla knows this as it has history of devices where I was signed in and it can see that there are data to be synced so apparently this is not the first device you are trying to sync. Can we have an option to dismiss these messages and popups forever?

Thanks

Hi : when I turn on sync,after signing in,the browser pups up a tip says "This computer has been disconnected".But in my iphone,I signed in and truned on sync.

The Firefox account settings page displays a list of logged in devices at the very bottom of the page (connected services).

I have verified all logged in devices to be correct. However for one of the devices (my main computer browser), the location displayed is COMPLETELY off. I live in Norway, and it claims device location is somewhere in Oregon, United States. I do not use any VPN services and both my public IPv4 and IPv6 addresses are located in Norway, from which I connect with the device/browser in question (whatismyipaddress.com shows correct location for both of them). Also, activity timestamp is updated in accordance with my own activity from the client, but the location remains wrong. I also tried logging out the device, and logging back in, but this did not fix the location.

Obviously the location service used for the logged in device list is unreliable. I suggest that you please also show the latest IP address used by each device, so that more technically inclined users can verify correct addresses themselves, should the location be way off. It is unsettling to see strange locations (for known devices) on a page used to verify the security of my Firefox account. In this instance, there is no security breach, but it required me to spend much time investigating.

I do not know if it matters, but the device in question is a Linux desktop Firefox client.

I want to use a different account linked to my Firefox. All data i used at first account is partially obsolete. At the same time i want to keep the data for just in case moments. When i use another account address, Firefox asks for my primary account. I just want to make a new account. Why i need the primary and also a verification at another device. At first i did manage and got a second sync account, but then Firefox started to combine those 2 accounts. More bookmarks. twice bookmark Firefox. I just want to start from scratch (without losing the data i already got). Firefox behaves likes Google or Facebook it follows you where ever you go, keeps tracks on you. I survived 1984 and do think Orwell had a better interpretation of that year. Can Big Brother do something besides harassing people

Hello.

I use firefox on all my devices: home pc, work pc and smartphone. And when first time i found "Send tab" function it was aweosome. It worked with a little delay, but always worked. I'm not sure since which update it stopped working between pc browsers. When i sending tab to smartphone, it still works, but when i'm sending from desktoop browser to another desktop browser, it says "Sent" but other browser never recieves it. At some point i've found article where it was mentioned that it might not work because of proxies set in both of my desktop browsers (i can't find it now to post the link). If proxies is to blame, is there a way to fix this? Maybe exclude specific address in proxy settings? If not, what migth be the reason?

Any advice is appreciated.

I have two laptops and a mobile phone that are connected to Firefox and have sync operating. One the laptops shows a location of Wrexham which is approximately correct. The other shows a location of Boardman, OR, United States, a place some 6000 miles away and of which I have never heard. Googling the location gives me no useful information, other than it is a small town with no special characteristics. A screenshot of part of the Firefox Accounts page illustrates what the situation is.

The laptop stated as in Boardman has a location set within Windows. That is not Wrexhan but is only a few miles from there.

I have used iplocation.net which gives me the location of my ISP, in England.

I sometimes use a VPN (for work) and when being used iplocation.net gives a different English location which I think is the locaton of the ISP for my Employer.

I am unsure what is going on here nor do I know what implications there are for my security. I do not seem to be able to fix this.

Can anyone help, please?

Hi, my machine choked and died on the latest Windows update. I tried every trick I know, but eventually had to admit defeat and nuke'n'boot. Most' 'of my stuff was either backed up or kept on a non-OS drive, but I needed to reinstall Firefox. When I did, I found there is a limit to how many tabs Sync willl display at once from another device. That limit is 1,271 tabs, which is not all of mine - I'm pretty sure I had more than that open in a single one' 'of my seven open windows (though probably only the one window had that many).

Also, with the new Firefox update, while I can open all 1,271 at once, that just leads to Firefox crashing. When similar things happened in the past, I could open, say, fifty at a time, and kill Firefox's process every time it became too much for my computer, then reopen firefox with all those tabs open but not active, however with FF 89 I only seem to be able to open one or all.

To make matters worse, those 1,271 tabs I can see seem to be randomised each time, or at least randomly ordered, so I wouldn't even be able to methodically open all 1,271 with my usual method of killing firefox and reopening it.

Is there any way I can send the 1,271 straight to bookmarks, or open the entire session from the old install, or view more than the 1,271, or open the old synced tabs view, where I could open as many or as few as I wanted to, instead of all or (basically) nothing?

Thanks!

is there a way so i can transfer the sync data to a different profile or change my current account password so i wont lose my sync data? inside my current firefox account i have tons of data i would rather not lost so please tell me a way to keep all my data