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I don't have access to the email listed in preferences (under sync next to manage account and sign out) but when I click manage account it shows an entirely different email with no secondary email listed at all.

What happens if I click sign out if I don't have access to the email where I can click sign out of and the email in the manage email account is a different one entirely. … (閱讀更多)

What happens if I click sign out if I don't have access to the email where I can click sign out of and the email in the manage email account is a different one entirely. What email would I be signing out of and which email is synced with all my tabs and history? I don't want to lose access to all the saved options and sites and everything attached to my desktop browser but I don't have access to the first email listed.

zachgeller 於 5 個月前 詢問

jscher2000 - Support Volunteer 最近回覆於 5 個月前

  • 已解決

"Send tab to device" only shows 4 most recent devices

When using "send tab to device", the submenu previously showed all synced devices, in my case, more than 10 devices. Recently it only shows 4 devices and there is no way … (閱讀更多)

When using "send tab to device", the submenu previously showed all synced devices, in my case, more than 10 devices. Recently it only shows 4 devices and there is no way to access the other ones. Is this broken or is it a recent change? If so, can I revert the behavior with a preference?

Under "manage devices", I still see all of my synced devices, they just don't show up in the "send to device" submenu.

Darren 於 1 週前 詢問

jonzn4SUSE 於 1 週前 解答

  • 已解決

Syncing on multiple computers

Hi, I use firefox on both a work and home computer, as well as my phone (iOS). I have sync active on all three devices, yet the synced tabs only ever shows one device's t… (閱讀更多)

Hi,

I use firefox on both a work and home computer, as well as my phone (iOS). I have sync active on all three devices, yet the synced tabs only ever shows one device's tabs. On both computers, the iOS tabs are all that displays in synced tabs, and on iOS, only one of the two computer's tabs are shown, and often with the wrong name - I haven't found out what determines which computer's tabs shows in the synced tabs menu or which name is used, but it definitely isn't which computer was used more recently, for either requirement.

jessee8991 於 5 個月前 詢問

jonzn4SUSE 於 5 個月前 解答

Which files I need to recover my password?

Hi everybody this will be a long question, and I would be really grateful for any kind of help anyone could give me, this is my case: I use `firefox-sync` to manage all m… (閱讀更多)

Hi everybody this will be a long question, and I would be really grateful for any kind of help anyone could give me, this is my case:

I use `firefox-sync` to manage all my logins information and firefox-sync's password is the unique password I save manually.

Currently I has problems with my O.S and I decided reinstall it. But also I have 2FA enable for mostly of my accounts, and firefox-sync is not the exception, and firefox-sync's 2FA is based on my gmail, so when I tried get logged on firefox-sync, firefox asks me for my verification code, but my verification code is in my gmail, and my gmail's password is in firefox-sync.

So I lost access to all my accounts, I lose my gmail, github, gitlab, stackoverflow, discord, etc etc... :'(

From the gmail side, I tried all that gmail let me try but unsuccessfully.

So, the only possibility that I see, is recover the information of the formatted partition and rebuild the previous state of Firefox. I mean:

Reading about firefox loggins, and taking a look to firefox's workdir (`$HOME/.mozilla`), I see firefox saves login's info in a json file located in `$HOME/.mozilla/$profile$/logins.json`.

So the basic idea is with a data recovery tool, try recover `.mozilla`s directory and replace it over the current environment so when I start firefox can get access to my login's info. But I'm not sure how much it is possible to recover the whole directory, and if is not posible, my question is:

What files next to `logins.json` should be my recovery targets to replace inside the `.mozilla` folder in order to reconstruct my accounts login information?

04l3xxxx 於 4 個月前 詢問

cor-el 最近回覆於 4 個月前

old foxfire toolbar

i got a new computer and could not remember the old password to my foxfire account the email was [email]@wisperwireless.com and that is not available at this time. when i… (閱讀更多)

i got a new computer and could not remember the old password to my foxfire account the email was [email]@wisperwireless.com and that is not available at this time. when i tried the phone number it said it was not the right one and i have had it for years. when i got the new computer i tried to sinc it and it did but not with that information with the new account. Any other way i can get the old toolbar icons back

Troubledspirit53 於 3 個月前 詢問

Dropa 最近回覆於 3 個月前

Can't get Firefox Multi-Account Containers to sync - is there a way to transfer the container config one time?

I'm moving to a new computer and installed Firefox. I've done a sync and everything moved over except for my container settings/configuration. On the new Windows PC, the… (閱讀更多)

I'm moving to a new computer and installed Firefox.

I've done a sync and everything moved over except for my container settings/configuration.

On the new Windows PC, the Firefox settings look like this: If I go to the Sync settings for Firefox: about:preferences?entrypoint=fxa_app_menu#sync It says: You are currently syncing these items. But Containers is not on the list.

If I go to the General settings for Firefox: about:preferences#general It says: Enable Container Tabs is checked but greyed out.

If I go to the Firefox Multi-Account Containers settings, Enable synchronisation is checked.

If I can't get sync to work, is there a file I can copy from the old computer and move to the new one that has all the Container conifguraiton details?

Thanks

JoeFF 於 2 個月前 詢問

  • 已解決

Primary account email required for sign-in error

From the subject line - I keep getting this error when trying to use Firefox Sync on my Windows 10 desktop. Sync already works on Mac and Android, and I've already verifi… (閱讀更多)

From the subject line - I keep getting this error when trying to use Firefox Sync on my Windows 10 desktop. Sync already works on Mac and Android, and I've already verified that I'm using my primary email to login.

Alex 於 1 個月前 詢問

Alex 於 1 個月前 解答

  • 已解決

Missing saved password

Hi, I used to use Firefox on my Lenovo laptop, but now using an iPad instead. Although I cam login, it appears that all synced accounts and passwords are gone. Please ad… (閱讀更多)

Hi, I used to use Firefox on my Lenovo laptop, but now using an iPad instead. Although I cam login, it appears that all synced accounts and passwords are gone. Please advise how I may retrieve my password that I have saved.

cik.zaraa 於 1 個月前 詢問

Paul 於 1 個月前 解答

Lost passwords after update

My firefox updated and all of my passwords are gone and I am logged out of all accounts. How can I recover them. None of my other saved mozilla profiles (in about:profile… (閱讀更多)

My firefox updated and all of my passwords are gone and I am logged out of all accounts. How can I recover them. None of my other saved mozilla profiles (in about:profiles) had the missing password data.

I have key and logins.json folders on my computer and I have most of my saved passwords on a mozilla firefox account on my ipad. It's the same login profile but they are not sync'd and I am afraid sync-ing will delete the passwords.

How can I get the json passwords or the ipad passwords onto my most updated version of firefox?

ausjia13 於 2 週前 詢問

Terry 最近回覆於 2 週前

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Firefox Sync not working

hey I used Firefox in my previous Windows, and even though the sync section of my account was active, I can not recover the data now. Is there a way to solve this problem… (閱讀更多)

hey I used Firefox in my previous Windows, and even though the sync section of my account was active, I can not recover the data now. Is there a way to solve this problem?

Pouryanno 於 2 年前 詢問

Dale 最近回覆於 2 年前

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Sync - data lost - strategy to restore data wanted

I have used sync for long on several devices and different operating systems (Win 7, Win 10, IOS) in parallel. Most interesting and useful is for me synchronisation of th… (閱讀更多)

I have used sync for long on several devices and different operating systems (Win 7, Win 10, IOS) in parallel. Most interesting and useful is for me synchronisation of the toolbars with Bookmarks. It worked fine up to today. Today I opened Firefox and found my bookmarks as they were about two years ago. Oops... so I tried to synchronize but failed. No changes were applied to my bookmarks. I assume, my bookmarks are also being stored on several other devices I used for Firefox. However the newest sinchronization on the mozilla server does not contain the accurate valuable data. How can I manage to save sync data from a destinct device to the sync server and determine that as the current data set to be valid for synchronization with all my other devices? In other words: set the direction for synchronization. I did not find this option on my current (82.0.3 (64-Bit)) installation. Could anybody help me? Thanks Juergen

Hanofahrer 於 2 年前 詢問

Kris 最近回覆於 1 年前

  • 已解決
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Profile migration FF Rapid Release 84.x to ESR 78.6.x (Offline)

Dear all, I am planning a move towards the Firefox ESR 78.6.x. Currently my customer is using the Firefox Rapid Release 84.x and need your help with the profile migration… (閱讀更多)

Dear all,

I am planning a move towards the Firefox ESR 78.6.x. Currently my customer is using the Firefox Rapid Release 84.x and need your help with the profile migration. The customer has a very isolated on-premises environment and does not allow the users to login into a Firefox-Account. Therefore the settings for Cookies, Cache, History and especially Bookmarks are not synched.

Environment details:

  • Enterprise environment with several tausends of clients
  • All clients on Windows 10 Enterprise between 1809 and 20H2
  • All clients have always the newest Firefox installed currently 84.x

This creates a huge challenge to sync this stuff. Therefore I have now identified the following two options:

  1. 1 Allow the downgrade by using the environment variable MOZ_ALLOW_DOWNGRADE on Windows. For this option I am trying to find the real reason why this "Downgrade-Stop" has been implemented in the first place? What risks in detail do I take to allow this downgrade? Has anybody done this before and do you mind to share your experience here? How many issues did you face and how did you remediate the issues?
  1. 2 Hand over the migration to the users. Copy their current profile to their desktop and ask them to import their bookmarks manually. Not preferred by users and I can't even blame them for.

Is there any other way to automatically sync the profiles from 84.x to ESR 78.6.x without user interaction?

Thanks in advance Amir

LEnS Amir 於 2 年前 詢問

LEnS Amir 於 1 年前 解答

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Sync issues

My account is not syncing to any Firefox browser, extensions, passwords, bookmarks non of this attributes will be loaded to my browser back after re-installation, What mi… (閱讀更多)

My account is not syncing to any Firefox browser, extensions, passwords, bookmarks non of this attributes will be loaded to my browser back after re-installation, What might the issue be?

Martin 於 2 年前 詢問

Sausad 最近回覆於 1 年前

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Changing email address for Firefox Accounts

This is really not specifically about Firefox Sync or Firefox itself, but I can't find a better match. Months ago I changed my email address with Firefox Accounts. I cu… (閱讀更多)

This is really not specifically about Firefox Sync or Firefox itself, but I can't find a better match.

 Months ago I changed my email address with Firefox Accounts.  I currently log in with the new email address and I only see the new email address under my account preferences.  But when I add a new device to Firefox Sync, the "Complete Sync Setup" email is going to my old email address, meaning the one I previously used with my Firefox account.
 Can anyone suggest if there is a way to change this or if there is something I am doing wrong?
 Thanks for any help!

larry83 於 2 年前 詢問

lulaymarjorie@gmail.net 最近回覆於 1 年前

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Passwords, bookmarks

I would like to ask if there is any solution. I changed my password two weeks ago and forget to write it on paper. Suddenly I reinstall my windows. Also I can´t loggin i… (閱讀更多)

I would like to ask if there is any solution. I changed my password two weeks ago and forget to write it on paper. Suddenly I reinstall my windows. Also I can´t loggin into mozilla account, so today I change my password again. Finally I logged in, but there weren´t any passwords or bookmarks, which I used to have there. How can I recover them?

Roman 於 2 年前 詢問

cor-el 最近回覆於 1 年前

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History of synced devices

Hello, I would like to know is it possible to see/check the history of synced devices on Firefox. In other words, is it possible to check whether somebody synced my Firef… (閱讀更多)

Hello, I would like to know is it possible to see/check the history of synced devices on Firefox. In other words, is it possible to check whether somebody synced my Firefox with theirs without me knowing it or being aware that happening. In this specific case I know it happened 100% and I just need somehow to prove it ... Thank you!

Anne_Polster 於 1 年前 詢問

Anne_Polster 最近回覆於 1 年前

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Firefox in safe mode not remembering tabs, refusing to login to servers

Im having some serious problems with firefox. I have saved the %APPDATA% folder. I cannot login to mozilla servers for firefox sync and whenever I close firefox it would… (閱讀更多)

Im having some serious problems with firefox. I have saved the %APPDATA% folder.

I cannot login to mozilla servers for firefox sync and whenever I close firefox it would only remember the tabs and windows I opened the previous day; not today's tabs. It runs for over 1 hour saying it's working on sync.

When I login after reinstalling firefox all my tabs are removed and cannot get sync data. How do I fix this without removing my windows and tabs (have over 100 open). I want to keep all history and tab data. Also tried cleaning cookies and cache data; no luck.

It looks like I have been having sync problems for a week, based upon my logfiles; but it was only today it stopped restoring new tabs and windows (old ones work).

zeuscannonz 於 1 年前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 年前