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I'm trying to sync my account but I need a code and I can't access my e-mail

I reformated my pc. When i installed Firefox and tried to sync it asked for a code that was sent to my e-mail, but I can't access my e-mail. how can I recover my account … (閱讀更多)

I reformated my pc. When i installed Firefox and tried to sync it asked for a code that was sent to my e-mail, but I can't access my e-mail. how can I recover my account if I can't access my e-mail? It's there any way to contact Firefox support to recover my account by other ways?

mellamoyeison 於 5 個月前 詢問

Tommy 最近回覆 於 5 個月前

Firefox Sync not working

hey I used Firefox in my previous Windows, and even though the sync section of my account was active, I can not recover the data now. Is there a way to solve this problem… (閱讀更多)

hey I used Firefox in my previous Windows, and even though the sync section of my account was active, I can not recover the data now. Is there a way to solve this problem?

Pouryanno 於 1 個月前 詢問

Pouryanno 最近回覆 於 1 個月前

  • 已解決

Firefox sync not working at all (Mac)

Firefox sync has not been working for me for some time, and I'd like to get it operational again. I'm trying to sync between a Mac Pro (FF 81.0.2), a MacBook Pro (FF 81.… (閱讀更多)

Firefox sync has not been working for me for some time, and I'd like to get it operational again. I'm trying to sync between a Mac Pro (FF 81.0.2), a MacBook Pro (FF 81.0.2) and an iPhone 6 (FF Daylight 29.0). Nothing whatsover syncs.

So far, I've updated all browsers, and re-paired the iPhone with the QR code. I've also logged out of my FF accounts at the same time on all devices, and back in again. (That's what's recommended at https://support.mozilla.org/en-US/kb/firefox-sync-troubleshooting-and-tips#w_i-set-up-firefox-sync-but-nothing-is-syncing, though that links to a page that is said to be out of date).

I can't see any obvious errors in the computer names, or anything else.

Any suggestion for further investigation, please?

MichaelMaggs 於 6 天前 詢問

MichaelMaggs 於 6 天前 解答

Passwords not syncing

I don't know why I can't find any help articles on this, I can't possibly be the only one. My firefox account is not syncing between my devices. I am logged in to my fire… (閱讀更多)

I don't know why I can't find any help articles on this, I can't possibly be the only one. My firefox account is not syncing between my devices. I am logged in to my firefox account on all of my devices. I only have one account. I can save a password on one, but it does not save on my account and I am not able to retrieve it between devices. What is the point of syncing if I can't access my passwords on other accounts? And yes, I have sync turned on. Also, why does it not auto fill across devices when the password is saved?? It seems like a useless feature.

jbunds 於 6 天前 詢問

Problems with syncing across devices

Since updating to Android version 81.1.4 (which I don't particularly like as the whole fabric of the app renders it more difficult to use) I have had problems syncing acr… (閱讀更多)

Since updating to Android version 81.1.4 (which I don't particularly like as the whole fabric of the app renders it more difficult to use) I have had problems syncing across my Windows 10 desktop, my Apple MacBook Pro (OS X 10.15.7) and Android phone. It is as if the last update to both Android and the Windows version of Firefox have destroyed the syncing process that previously existed. Trying to follow the prescribed process for syncing has also proven difficult to the point of frustration. I seek a clear set of the steps involved with explanations of the steps that appear to me to have been omitted by the Firefox cognoscenti so that I can achieve the synchronisation of passwords and bookmarks across platforms. To help understand where I am at in the process and what is going wrong, I have tried to sync devices and add devices by opening Firefox on my Windows desktop and logging into my account. From there I select Account settings-Sync settings-Connect another device. This opens a new tab (Connect another device that has a dialogue box with a 'Show code' button. Clicking on the button produces another dialogue box with a Q-Code displayed that is supposed to 'scan in the code from within Sync settings'. From there on I am lost. I cannot discern any Q-code viewer within the sync settings on my Android device and using my camera results in nothing but an image of the code. Can someone please help with a clear explanation of what I need to do to synchronise Firefox across my platforms and restore my faith in the browser that has served me well for about the past two decades? I have neither the time nor inclination to trawl through all the KB articles that appear somewhat related but prove simply to add to my frustration with the product.

jackgeorge15 於 6 天前 詢問

Lost Account

WHAT HAPPENED: 1. I signed out of Mozilla on the owners laptop and entered my own account information 2. As I signed out of my account, I checked the box "delete data fro… (閱讀更多)

WHAT HAPPENED: 1. I signed out of Mozilla on the owners laptop and entered my own account information 2. As I signed out of my account, I checked the box "delete data from this device", so that my data would not be saved. 3. The owner entered their account email but Mozilla did not find it so the user created a new account using the same email address as prior.

THE PROBLEM: all data is missing including bookmarks, passwords, etc. It appears Mozilla sees the account as new. Even when the user logs into a site they frequent regularly, the site does not recognize the user and requires login and password and verification of the user. Seemingly like the device is registering as new to the site.

STEPS TAKEN TO RESOLVE - UNSUCCESSFUL 1. I used the restore bookmarks option to restore to a previous copy

    A. according to the user, the restored bookmarks are not current

2. I verified that there is only one profile for the user 3. I verified that the profile has data in the local drive and the profile default is set to read the profile on the local drive

NEED HELP: 1. Restore the account completely so that all sites recognize the device and all bookmarks are restored

Thank you for your time and help to resolve this situation! Dawn

judy440 於 5 天前 詢問

Cannot add new devices for syncing

Yesterday I posted a query on this topic trying to find out how I can get my Android firefox app to scan QR codes to allow me to add other devices to my existing account.… (閱讀更多)

Yesterday I posted a query on this topic trying to find out how I can get my Android firefox app to scan QR codes to allow me to add other devices to my existing account. Although I haven't had a reply, I managed to find out how to perform the scanning operation from within the Firefox for Android app (V81.1.4). I set up all the permissions for the app in Settings and thought I was on my way to achieving the result when I found the 'Scan' symbol just above the search bar and tapped that. The QR scanner duly opened and scanned the code and I 'Allowed' the app to open the link. The page that opened announced: 'Pair using an app' and below it asked: 'Did you use the sustem camera? You must pair from within a Firefox app.' I repeated the exercise several times but got the same result. I do not understand why this is happening and why I cannot sync across my devices any more. It seemed to work fine without much intervention from me in the past, but since the recent upgrades the app is equally dysfunctional across all my devices. I sincerely hope that someone out there is able to set me straight.

jackgeorge15 於 5 天前 詢問

Transferring tabs to Firefox on a new PC

I am replacing an old laptop and want to transfer all my Firefox settings to the new one. I have gone into the Sync setting on both and checked all Sync options - includi… (閱讀更多)

I am replacing an old laptop and want to transfer all my Firefox settings to the new one. I have gone into the Sync setting on both and checked all Sync options - including Open Tabs. However, when I select Sync Now on the new PC, my open tabs from the old PC are not set up. I noticed that there is a Synced Tab sidebar which invites me to Connect Another Device - but selecting that option just leads to an invitation to login on an IOS or Android device. But, I don't want the tabs from there - I want it from my old PC. I realaise I could simply recreate the tabs - but with a hundred or so active, this would be a very tedious exercise. What can I do please?

dc696969 於 4 天前 詢問

cor-el 最近回覆 於 4 天前

Recovery of bookmarks from mobile browser after desktop formatting

I managed to explode my computer this weekend and I lost, among other things, my bookmarks in Firefox. They can't be recovered from windows.old as Windows somehow decided… (閱讀更多)

I managed to explode my computer this weekend and I lost, among other things, my bookmarks in Firefox. They can't be recovered from windows.old as Windows somehow decided to replace the old windows.old by a new one with nothing useful in it.

I still have all my bookmarks in my account, though, which I know from looking at my Android phone. Now, I'm just scared that if I sync, they will get deleted from my phone instead of synced back to my computer. I could not find any specific answer to this; can someone help me? Do I have anything to do to make sure it goes the right way?

Thanks!

jpcoteangers 於 4 天前 詢問

I need help restoring my account

Today my Windows 10 had a blue screen of death nothing but constant "oH wE wIlL hElP yOu" screens and nothing helping my issues (as always with windows) but anyways let g… (閱讀更多)

Today my Windows 10 had a blue screen of death nothing but constant "oH wE wIlL hElP yOu" screens and nothing helping my issues (as always with windows) but anyways let get to the point is there anyone in firefox that can help me get access to my firefox sync i have the password for it because i logged it but i made the worst mistake not grabbing the password to the email of the firefox account too.... which is in firefox sync it has sent a verification to an email i just cant access because i doubled bladed myself so badly and thats not the worst part because my firefox sync has all of my steam and school work related site passwords i really cant lose it all

if there is someone in firefox i can literally verify my locations and passwords and accounts literally anything to show its mine

i even paid for the mozzila vpn before i can show the card used to pay for it too

cant get in but at least no one else can

ooooooimtelling 於 4 天前 詢問

SYNCING

I'm guessing at the problem: it seems that firefox wants to GIVE ME A SECURE PASSWORD that is different than the one that is written down and remembered by my iphone and … (閱讀更多)

I'm guessing at the problem: it seems that firefox wants to GIVE ME A SECURE PASSWORD that is different than the one that is written down and remembered by my iphone and since I'm going blind I do not want all of these computer generated passwords. This PC that I am on now seems to have the correct password but firefox is insisting that I put firefox on different device. I THINK my android phone is synced but the older computer also a window 10 laptop refuses to allow me to sign in with my original password. I have no idea if Im suppose to have a different password on each device or what is wrong that I can not sync everything

Any HELP and suggestions?

taccardi 於 4 天前 詢問

Firefox Logins and Passwords Not Syncing after Firefox Reset

Hi! I recently reset Firefox on my iMac, which restored it to default settings. But now, although I'm signed in to Firefox on my Macbook laptop and my Android phone, logi… (閱讀更多)

Hi! I recently reset Firefox on my iMac, which restored it to default settings. But now, although I'm signed in to Firefox on my Macbook laptop and my Android phone, logins and passwords aren't syncing to the iMac. They're all on the same network, inches apart, and the two computers are otherwise synced (both running Catalina 10.15.7). I've tried the "Sync Now" button in Firefox, but it's not helping. Any suggestions? Thanks!

jmariotte 於 3 天前 詢問

Copy Sinc Logins/Passwords to New Account After Password Reset

I use Firefox sync to share logins and passwords between my home and work computer. I set this up a few years ago. Now I want to sync another computer, but I don't rememb… (閱讀更多)

I use Firefox sync to share logins and passwords between my home and work computer. I set this up a few years ago. Now I want to sync another computer, but I don't remember the sync password. I believe it's written in a code book in my office, which has been closed due to Covid 19 since March. How can I change my sync password while preserving my login and password info? Many of my passwords were generated by Firefox and not something I would ever remember.

I can see my current logins and passwords on a sync enabled computer, so in theory I can copy and re-enter them all. But there are hundreds, and that would many hours. If I was willing to do this, is there a way that I can enter the logins and passwords into a table in Firefox without having to visit every website, log in, and re-save the login info? At this point my only two options seem to be to not use my sinced profile on that computer, or to spend all day manually setting everything up again. Thanks.

fgennari 於 2 天前 詢問

Problem Not Solved

I've asked this question before and got no answer. Every time Firefox has an update, all my pinned sites in the "top sites" section gets discombobulated. What can I do to… (閱讀更多)

I've asked this question before and got no answer. Every time Firefox has an update, all my pinned sites in the "top sites" section gets discombobulated. What can I do to stop this? Apparently the sync feature doesn't seem to be working. I'm getting tired of manually putting everything back every time. If I don't get an answer I guess I'll have to disable updates.

yogachakra 於 2 天前 詢問