顯示問題標籤 顯示所有問題

Email address of Firefox Sync Account does no longer exist

Hello, there still is a Firefox Sync account for the email address fraavunbensem@hotmail.de. This is the email address of my late mother. I closed the email account year… (閱讀更多)

Hello, there still is a Firefox Sync account for the email address fraavunbensem@hotmail.de. This is the email address of my late mother. I closed the email account years ago, but now I cannot even close the corresponding Firefox Sync account. Thanks y'all for your help!! Karl

karl.schwerdt 於 1 週前 詢問

karl.schwerdt 最近回覆 於 1 週前

Password falsely flagged as incorrect

I'm trying to log into my Firefox account from a different computer from my personal, but the login page keeps flagging my password as incorrect. On my personal computer … (閱讀更多)

I'm trying to log into my Firefox account from a different computer from my personal, but the login page keeps flagging my password as incorrect. On my personal computer I'm able to change my password, but whenever I change it the system flags the "previous" password as incorrect, and none of the ones I change it to register as correct on the second computer. I really don't want to reset my whole Firefox account to be able to log into another computer, please help?

COSMOGONE 於 1 週前 詢問

Password gone after update

My passwords were saved on my laptop and they are not available any more even after I have signed in to my Firefox account. They seem to be gone now after the latest fire… (閱讀更多)

My passwords were saved on my laptop and they are not available any more even after I have signed in to my Firefox account. They seem to be gone now after the latest firefox update. How to get the saved username/password back?

osamamaqbool1 於 1 週前 詢問

I get "Primary account email required" when trying to create a new account, even after removing the email as secondary from my other account

I'm trying to set up a new account using new@example.com but I keep getting a "Primary account email required" message. I found new@example.com was set as a secondary em… (閱讀更多)

I'm trying to set up a new account using new@example.com but I keep getting a "Primary account email required" message. I found new@example.com was set as a secondary email for the old@example.com account. I removed it and old@example.com no longer has a secondary email, but I'm still getting the "Primary account email required" message.

I am having this same problem! https://support.mozilla.org/en-US/questions/1271595

Looks like Firefox accounts have a bug, you guys must not be properly removing secondary emails from you database. Please take a look, extremely frustrating!

ghufran1 於 2 週前 詢問

cor-el 最近回覆 於 1 週前

  • 已解決

How to copy saved logins between PCs

I've bought a new Win10 PC to (eventually) replace my old one. I've signed up for a Mozilla account on the old PC, signed into it from the new PC and the favourites, hist… (閱讀更多)

I've bought a new Win10 PC to (eventually) replace my old one.

I've signed up for a Mozilla account on the old PC, signed into it from the new PC and the favourites, history etc have come across ok onto the new one. The saved logons however haven't.

How can I get my saved logons to sync across from the old PC to the new one?

tim.plant1 於 2 週前 詢問

cor-el 於 2 週前 解答

I cannot log onto accounts.firefox.com

I tried to copying and pasting the email code in and it says wrong code try again. I have tried multiple times and it won't work. Then I tried forget password and tried t… (閱讀更多)

I tried to copying and pasting the email code in and it says wrong code try again. I have tried multiple times and it won't work. Then I tried forget password and tried to use a recovery code to reset my account in an attempt to restart it like a computer but that does not work. I cannot add 2AF to my account. Any help appreciated. It also seems to be recognizing a email that I no longer use. I have had this problem in the past but ignored.

Noah Pederson 於 2 週前 詢問

Noah Pederson 最近回覆 於 2 週前

bookmarks sync

Hello, I use the latest version of firefox and I can't sync my bookmarks, I'm logged in to my account but it doesn't want to sync my bookmarks. Windows 10 operating syste… (閱讀更多)

Hello, I use the latest version of firefox and I can't sync my bookmarks, I'm logged in to my account but it doesn't want to sync my bookmarks. Windows 10 operating system latest version, I have been using this function for many years but I have not encountered this problem !

oliver_magnum44 於 4 週前 詢問

oliver_magnum44 最近回覆 於 2 週前

Two users need access to same passwords

My wife will be working with me and I'd like her to be able to use FOrefox on her computer to access all the stored passwords I have. Is the easiest way to do this just t… (閱讀更多)

My wife will be working with me and I'd like her to be able to use FOrefox on her computer to access all the stored passwords I have. Is the easiest way to do this just to login to Firebox using my account on both machines?

Is there any way two separate accounts can share passwords?

Both using mine will work but just means we won't be able to have unique bookmarks as all will be shared.

Thanks

SUFTUM 於 2 週前 詢問

FredMcD 最近回覆 於 2 週前

Having trouble removing all synced Firefox data to start fresh

I've been trying to start a fresh installation of Firefox on my desktop PC....both to start over, and also as part of troubleshooting a bug, and I'm having trouble figuri… (閱讀更多)

I've been trying to start a fresh installation of Firefox on my desktop PC....both to start over, and also as part of troubleshooting a bug, and I'm having trouble figuring out how to stop all my synced Firefox Sync data in Accounts from downloading and overwriting my fresh installation's default settings/bookmarks/add-ons/plug-ins/etc. What happens I go through an entire routine to first uninstall my current installation of Firefox, then delete every trace of my old profile data that I can find, then reinstall Firefox, set it up as desired, and log into Firefox Accounts to sync my new configuration. What happens instead is my old synced config downloads to my local Firefox and overwrites all my settings. I don't want to delete my Firefox Accounts account, I just want to make my new profile overwrite the synced one after I'm done setting it up.

Things I've tried: -Signing out of my Firefox account on my old installation and selecting the option to delete my old synced data. -As many different combinations of refreshing Firefox+clearing all of my browsing history data+signing out of Accounts & deleting my synced data......as I can think of, prior to uninstalling, and again after re-installing Firefox. -Logging into Firefox Accounts on my phone to confirm the deletion of my synced PC config


The last two options I can think of are to make sure *all* of my saved data in Accounts - across all of my devices and not just my PC - are deleted, and to try using the Profile Manage to create a new profile and upload that to Accounts........but I wanted to get someone else's input, as I've already burned several hours trying to figure this out.

AndysSeveredHead 於 3 週前 詢問

AndysSeveredHead 最近回覆 於 2 週前

Unable to "send a tab to device" in reader view

When i right click on a tab in reader view, the option to send a tab is not there, and I have to get out of reader view to be able to send the tab to my phone. It would b… (閱讀更多)

When i right click on a tab in reader view, the option to send a tab is not there, and I have to get out of reader view to be able to send the tab to my phone. It would be nice to be able to send the tab directly.

I'm not sure if this is an intended behavior, or an oversight, in which case, how would I go about sending a feature request ?

corentin.briand 於 2 週前 詢問

corentin.briand 最近回覆 於 2 週前

Send tab to device doesn't respect "private" status

I open a "New private window" in Firefox. I right-click on it and choose "Send Tab to Device". I choose a device and user where I'm already running Firefox and logged in … (閱讀更多)

I open a "New private window" in Firefox.

I right-click on it and choose "Send Tab to Device". I choose a device and user where I'm already running Firefox and logged in as the same user. FWIW, both devices are Windows PCs with Win 10 fully patched and Firefox fully patched.

I get a notification on the destination device and open the tab.

All fine, except that there seems to be no guarantee that the tab which appears on the destination machine will be in a private window. Sometimes it appears in a private window and sometime it appears in a standard window.

I really want to be sure that when I bounce a private tab from one device to another, it stays private.

Is there any way to get certainty?

James Daniel 於 2 週前 詢問

Firefox Sync just updated my bookmarks to how they were in 2016

I've had a smooth ride with firefox sync for a few years now and I have admired how quick and safe it has been. I was a long time xmarks user. However today it went off t… (閱讀更多)

I've had a smooth ride with firefox sync for a few years now and I have admired how quick and safe it has been. I was a long time xmarks user. However today it went off the rails. I booted a virtual machine for the first time in years and while on that vm I used firefox. That copy of firefox had never had sync enabled and the bookmarks were very old. I uncautiously turned sync on, thinking that it'd favor the current bookmarks over years old bookmarks. Nope. Now I find all of my active instances of firefox (all windows flavors) have bookmarks from 2016. Two things.

  1. 1 What's the best way to restore my current bookmarks? I have backups from last night and maybe even more recent. I know how to restore bookmarks...but I'm concerned that sync will just repeat the same error and adjust to the 2016 set.
  2. 2 How did this happen? I have gotten to trust sync so much that I just enabled on the old firefox without taking any precautions. That was probably a mistake plain and simple - sync is complex and that sort of gap in dates could be unanticipated. But still it seems odd that sync would favor an ancient set over the current set.

Firefox is a great browser and sync is part of that greatness. Thank you mozilla.

sparrowtwo 於 2 週前 詢問

FredMcD 最近回覆 於 2 週前

Account sync says invalid password, but I never changed it

My laptop died last night so I opted to use the backup. Wanted to login and sync so I could access my bookmarks, but I was told my password wasn't correct. I haven't chan… (閱讀更多)

My laptop died last night so I opted to use the backup. Wanted to login and sync so I could access my bookmarks, but I was told my password wasn't correct. I haven't changed my password.

starryberryparfait 於 2 週前 詢問

cor-el 最近回覆 於 2 週前