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Firefox crashes even in safe mode and even after clean reinstall

Firefox WILL NOT OPEN at all--even in Safe Mode--and even after a clean reinstall. Goes directly to Mozilla Crash Reporter. Chrome and Safari working fine. Mac desktop, r… (閱讀更多)

Firefox WILL NOT OPEN at all--even in Safe Mode--and even after a clean reinstall. Goes directly to Mozilla Crash Reporter. Chrome and Safari working fine. Mac desktop, running 10.12.6

mfelumlee 於 2 年前 詢問

cor-el 於 2 年前 解答

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Firefox won't open on Mac despite trying everything I've read

Hi, I have a Mac 10.11.6 and for whatever reason I cannot get Firefox to open. I received a message at the bottom of my browser during the last use saying something to th… (閱讀更多)

Hi, I have a Mac 10.11.6 and for whatever reason I cannot get Firefox to open. I received a message at the bottom of my browser during the last use saying something to the effect of click restore/restart to improve speed. I did this and now Firefox will not open. I get a Mozilla crash reporter screen even when I try launching it in safe mode. I tried the refresh option (by holding shift + option on startup) and still get the crash report screen. I reinstalled it multiple times, tried deleting it and doing a clean install, deleted my profile and created a new one, and even deleted my anti virus program. Nothing seems to be working and I am very eager to get my preferred browser working again.

Thanks very much for your insight!

RockChalk 於 2 年前 詢問

FredMcD 於 2 年前 解答

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When opening firefox files.com and mozzilla.org opens instead of my homepage.

When I startup firefox "www.files.com/Mozilla" pops up along with "firefox/firefox.exe" which redirects to: "https://www.mozilla.org/en-US/firefox/new/?utm_medium=referra… (閱讀更多)

When I startup firefox "www.files.com/Mozilla" pops up along with "firefox/firefox.exe" which redirects to: "https://www.mozilla.org/en-US/firefox/new/?utm_medium=referral&utm_source=firefox-com"

This happens even when I set my homepage to something different.

Potato_Pio 於 2 年前 詢問

Potato_Pio 於 2 年前 解答

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Firefox crashes

After I updated an add-on (Flash) that was suggested by Firefox, I have not been able to start Firefox. It crashes on startup every time. I have gone through each of th… (閱讀更多)

After I updated an add-on (Flash) that was suggested by Firefox, I have not been able to start Firefox. It crashes on startup every time. I have gone through each of the suggestions on how to fix it but none have worked. I have even tried to open Firefox in safe mode but it still crashes on launch. I have also tried to go through the refresh process and it still crashes. Finally, I have even deleted the application and re-downloaded it. It seems to install fine, but still crashes when launched.

Crash ID: bp-68517d71-1ca6-4a37-a27d-701f10181028

I would appreciate any other suggestions. Thanks.

FormerBluffer 於 2 年前 詢問

philipp 於 2 年前 解答

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Firefox crashes because of the fbplugin plugin

I downloaded the newest version of Firefox and it simply crashes before it opens. This is the Crash ID: Crash ID: bp-19c953f3-7fb3-4ba3-9136-06c9d0181024 I don't know w… (閱讀更多)

I downloaded the newest version of Firefox and it simply crashes before it opens.

This is the Crash ID:

Crash ID: bp-19c953f3-7fb3-4ba3-9136-06c9d0181024

I don't know what to do.

ShahidIbrahim 於 2 年前 詢問

jscher2000 於 2 年前 解答

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Blank FireFox screen on bootup

I'm getting a blank (white) screen when my Win 7 pc boots up to the desktop (see attached screen shot). It has a small FireFox logo at the upper left corner. After about … (閱讀更多)

I'm getting a blank (white) screen when my Win 7 pc boots up to the desktop (see attached screen shot). It has a small FireFox logo at the upper left corner. After about a minute this window will close revealing the desktop. If you try to close it, it says it isn't responding. As a test, I uninstalled FF and then rebooted. This window didn't open up. I can't tell if it is a FF issue or if some program is trying to use FF on startup but failing. Has anyone else had this issue?

bmail 於 2 年前 詢問

bmail 於 2 年前 解答

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I installed Firefox fresh, but when I open, I get continuous spinning wheel.

iMac running 10.13.4 (17E202) Uninstalled old Firefox by dragging to trash. Restarted. Downloaded latest Firefox from Mozilla site. When I click new install to open, a w… (閱讀更多)

iMac running 10.13.4 (17E202)

Uninstalled old Firefox by dragging to trash.

Restarted.

Downloaded latest Firefox from Mozilla site.

When I click new install to open, a window launches, but nothing else happens but a continuous spinning wheel. Eventually, nothing for it but to force quit (and force quit window confirms Firefox is "not responding").

What should I do?

sutto 於 2 年前 詢問

FredMcD 於 2 年前 解答

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I keep getting this error : Your Firefox profile cannot be loaded. It may be missing or inaccessible.

I am on a macbook pro. I have deleted app and at, reinstalled, still get this error:Your Firefox profile cannot be loaded. It may be missing or inaccessible. I rename the… (閱讀更多)

I am on a macbook pro. I have deleted app and at, reinstalled, still get this error:Your Firefox profile cannot be loaded. It may be missing or inaccessible.

I rename the Firefox folder /Library/Application Support/Firefox and still I get this error: Your Firefox profile cannot be loaded. It may be missing or inaccessible.

In terminal I tried ot create a new profile using: /Applications/Firefox.app/Contents/MacOS/firefox-bin -P but receive this error in terminal: Error: Access was denied while trying to open files in your profile directory and this error pops up in Freifox: Your Firefox profile cannot be loaded. It may be missing or inaccessible.

iamtess 於 3 年前 詢問

iamtess 於 3 年前 解答

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Firefox starts but does not show the browser

20.3.2018 MS WIndows 10 Pro I have been using Firefox for years, but yesterday firefox stopped working. That is to say that the task manager showed firefox in the task… (閱讀更多)

20.3.2018

MS WIndows 10 Pro

I have been using Firefox for years, but yesterday firefox stopped working. That is to say that the task manager showed firefox in the task list with 14%CPU but no browser page was started. ie Firefox running but no screen output. I then uninstalled firefox and reinstalled but I still have the same problem.

Any help on this ?

Bonzadog 於 3 年前 詢問

FredMcD 於 3 年前 解答

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Firefox profile is incapable or missing

I've tried deleting the firefox profile folders and launching the application. Still get the same error message. I tried deleting all firefox files, restarted and reinsta… (閱讀更多)

I've tried deleting the firefox profile folders and launching the application. Still get the same error message. I tried deleting all firefox files, restarted and reinstalled and still get the same error message. I had Sophos Home installed and removed that and it still did not fix the problem. Also when i try to launch the profile manager via terminal it still just gives me the profile error message. This is extremely annoying.

swstiles 於 3 年前 詢問

swstiles 於 3 年前 解答

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Page not found error

FF 58.0.2 64-bit Windows 7 64-bit My home page is http://www.weatheroffice.gc.ca/city/pages/on-118_metric_e.html Frequently, when I open FF, I get the following error: "P… (閱讀更多)

FF 58.0.2 64-bit Windows 7 64-bit

My home page is

http://www.weatheroffice.gc.ca/city/pages/on-118_metric_e.html

Frequently, when I open FF, I get the following error:

"Page Not Found (HTTP 404)

The page requested could not be found at this location.

If you navigated using a bookmark, we suggest you delete it or update the bookmark pointing to this site"

However, when I highlight the url in the address box, copy it, then paste it into a new tab, the page opens. The address is exactly the same in the new tab as in the one giving the error message.

I've scanned for malware, rootkits, viruses - all for nothing.

I've uninstalled and re-installed FF - no change.

Can anyone advise what else I can do, please?

gwilki 於 3 年前 詢問

FredMcD 於 3 年前 解答

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Can't stop Firefox from running

I tried starting the Firefox browser multiple times by clicking both the shortcut icon and the file. After nothing happened, i opened the task manager and stopped the bro… (閱讀更多)

I tried starting the Firefox browser multiple times by clicking both the shortcut icon and the file. After nothing happened, i opened the task manager and stopped the browser's process(What even causes this to happen?), but when i tried to start the browser again, it just did the same thing: it started a process on the task manager, but it didn't start. No matter how many times i stopped the process, the same thing would happen. I tried creating a new profile, and it worked, but i wanted to test it by closing it and opening it again, and it didn't work. Then i tried creating a third profile, but for some reason it didn't work that time, and even if it did, it'd be pretty annoying to have to create a new profile everytime i wanted to use the internet. I use Windows 10, if it makes any difference. Sorry for the long text and bad english.

problem7 於 3 年前 詢問

problem7 於 3 年前 解答

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Firefox won't start after installation on Windows 10/64-bit

I was using Firefox without problem until the last few weeks on my 3rd Gen Carbon X1 running fully-patched Windows 10 64-bit. At some point, it just stopped launching. I … (閱讀更多)

I was using Firefox without problem until the last few weeks on my 3rd Gen Carbon X1 running fully-patched Windows 10 64-bit. At some point, it just stopped launching. I have tried everything suggested here https://support.mozilla.org/en-US/kb/firefox-wont-start-find-solutions without luck.

In particular, I uninstalled Firefox with Windows 10 "Add and Remove Programs". Then I deleted all Mozilla/Firefox folders under \AppData. Then I went through the registry and deleted every Mozilla or Firefox key. I rebooted, and reinstalled Firefox from scratch using the installer. There are no errors on installation; however, when I then try to launch Firefox, nothing happens (the process is visible in task manager or pslist, but otherwise no windows opens). I have also tried launching firefox.exe from the command shell; likewise, no errors or other response--it just stays spawns the pid but then no window opens or other visible indication that Firefox is there.

I've tried variations on this uninstall/purge/reboot process several times without any progress. I just can't get firefox.exe to launch at all on this system. Otherwise, the box seems to functioning perfectly, and all other common web browsers work fine.

I've also tried launching in safe mode (via command line or keypress) but get no different result.

Any ideas for narrowing the issue?

Adam J. Kessel 於 3 年前 詢問

Adam J. Kessel 於 3 年前 解答

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Firefox 56/57 for Mac crashes on startup - every time. (Despite clean reinstall)

Hi all, I rely heavily on FireFox (primarily for the multiple profiles and extensions it provides), so deperately trying to solve a problem I'm having. When I launch Fire… (閱讀更多)

Hi all,

I rely heavily on FireFox (primarily for the multiple profiles and extensions it provides), so deperately trying to solve a problem I'm having. When I launch Firefox on my Mac (10.12.6 - Sierra), I immediately receive an error: "Firefox quit unexpectedly."

I've tried a number of different approaches to resolve including:

1) Starting Firefox in safe mode (by holding down the opt key on launch) - same error occurs 2) Removing Firefox from the Applications folder, and removing Firefox folder from the Application Support folder under the Library (which also removes all my profiles). Then reinstalled Firefox 57. - same error occurs 3) Tried installing older version of Firefox - version 56.0.2 (after removing previous installation as per step 2 above) - same error occurs 4) Tried a machine restart (very early on) - same error occurs.

I've run out of ideas, and hoping someone may be able to shed some light or suggest further troubleshooting options? Desperate to get it working again!

Cheers, Mark

The detailed error report (or at least the start of it) is here:

Process: firefox [1511] Path: /Applications/Firefox.app/Contents/MacOS/firefox Identifier: org.mozilla.firefox Version: 56.0.2 (5617.10.24) Code Type: X86-64 (Native) Parent Process:  ??? [1] Responsible: firefox [1511] User ID: 1342407268

Date/Time: 2018-01-08 14:25:11.798 +1100 OS Version: Mac OS X 10.12.6 (16G1114) Report Version: 12 Anonymous UUID: C6B6E4AB-1DE7-8875-3841-965087F69AAD


Time Awake Since Boot: 820 seconds

System Integrity Protection: enabled

Crashed Thread: 1

Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000106f5bc92 Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11 Termination Reason: Namespace SIGNAL, Code 0xb Terminating Process: exc handler [0]

ms1900 於 3 年前 詢問

ms1900 於 3 年前 解答

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Why can't I run firefox developer and firefox quantum at the same time?

Hello, I can run Firefox Developer 59.0b4 64bit and Firefox Quantum 58.0 64 bit on my desktop, but I cannot run the same browsers on my laptop. Both my laptop and desktop… (閱讀更多)

Hello,

I can run Firefox Developer 59.0b4 64bit and Firefox Quantum 58.0 64 bit on my desktop, but I cannot run the same browsers on my laptop. Both my laptop and desktop are HP and 64 bit. Any suggestions would be greatly appreciated.

Thanks

spurscwby 於 3 年前 詢問

cor-el 於 3 年前 解答

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After extended use, I can suddenly no longer access Firefox

After hours of trying various methods and enlisting the aid of my son unsuccessfully, I cannot access Firefox from my start menu. Nothing happens at all though it appear… (閱讀更多)

After hours of trying various methods and enlisting the aid of my son unsuccessfully, I cannot access Firefox from my start menu. Nothing happens at all though it appears to still exist. At the same time, my Edge browser works perfectly. I tried a number of trouble-shooting suggestions without effect and even if trying to upload an "updated version" a screen said Firefox was open and needed to be closed before I could proceed. However, I could see nothing. I am no computer expert by any means but I use Firefox for a specific purpose which is now unavailable and would greatly appreciate any assistance. Thank you.

Alan44 於 3 年前 詢問

Shadow110 於 3 年前 解答

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Persistent "Firefox profile cannot be loaded" error after update.

Hi! After update to 56.0, I was getting multiple following messages when starting and/or using Firefox. Eventually, all my bookmarks loaded without problem, but the error… (閱讀更多)

Hi!

After update to 56.0, I was getting multiple following messages when starting and/or using Firefox. Eventually, all my bookmarks loaded without problem, but the error windows appeared consistently:


"Your Firefox profile cannot be loaded. It may be missing or inaccessible."


Attempted solutions (with no success):

 - Delete %appdata%/Mozilla/Firefox/profiles.ini file
 - Delete the whole %appdata%/Mozilla/Firefox folder
 - Re-install firefox
 - Delete the %appdata%/Mozilla folder, delete C:\ProgramFiles\Mozilla Firefox folder and re-install
 - Remove old profile and add new one using "firefox.exe -P"
 - Repeat some of the above 5x

Working solution: Reboot

 - I noticed Kaspersky antivirus was demanding restart after its own update.
 - Firefox error said "inacsessible", and antivirus frequently locks out our files during development.
 - Kaspersky forces its plugins into browsers, so I gave restarting it a try.
 - The Firefox works after reboot with no errors even with the original (restored) contents of the %appdata%/Mozilla folder.

Suspected cause of the problem:

 - The Kaspersky automatically installs its extension into browsers (even after manually removing or disabling them). 
 - I suspect that the updates/installs somehow conflicted.

EDIT: Reformatting for better readability. Added missing info into "attempted" solutions.

akwky 於 3 年前 詢問

akwky 於 3 年前 解答

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Firefox crashes

Firefox crashed 4/9/17 on each start-up attempt, crash report window appeared however an error occurred therefore report could not be sent. Followed all instructions to… (閱讀更多)

Firefox crashed 4/9/17 on each start-up attempt, crash report window appeared however an error occurred therefore report could not be sent. Followed all instructions to the point of a clear reinstall but the crash occurred again at attempted start-up, with same experience regarding attempt to submit crash report. So removed Firefox again. I've no idea what to do next! Assistance would be appreciated, Thanks in anticipation.

catnap 於 3 年前 詢問

FredMcD 於 3 年前 解答