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When opening firefox files.com and mozzilla.org opens instead of my homepage.

When I startup firefox "www.files.com/Mozilla" pops up along with "firefox/firefox.exe" which redirects to: "https://www.mozilla.org/en-US/firefox/new/?utm_medium=referra… (閱讀更多)

When I startup firefox "www.files.com/Mozilla" pops up along with "firefox/firefox.exe" which redirects to: "https://www.mozilla.org/en-US/firefox/new/?utm_medium=referral&utm_source=firefox-com"

This happens even when I set my homepage to something different.

Potato_Pio 於 1 年前 詢問

Potato_Pio 於 1 年前 解答

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Starting last week, Firefox suddenly won't start, I just get the Crash Reporter window.

When: Immediately when i click the icon to open it. I never get a Firefox window at all, only the Crash Reporter. What I've tried: Uninstall Firefox; delete Mozilla folde… (閱讀更多)

When: Immediately when i click the icon to open it. I never get a Firefox window at all, only the Crash Reporter. What I've tried: Uninstall Firefox; delete Mozilla folders from all 3 subfolders of C:\Users\[my username]\AppData; reinstall Firefox I also get this same result when trying the command firefox.exe -safe-mode or the command firefox.exe -p What I'm running: Windows 7 Enterprise, SP1, 64-bit Thanks in advance for any help you can give me!

adblockfreak 於 3 年前 詢問

FredMcD 於 3 年前 解答

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delay in opening homepage window

When opening Firefox it takes 3-4 minutes to open a browsing window. In order to start browsing immediately, I need to open a New Private Window. While browsing in the pr… (閱讀更多)

When opening Firefox it takes 3-4 minutes to open a browsing window. In order to start browsing immediately, I need to open a New Private Window. While browsing in the private window, 3-4 minutes later the homepage browsing window opens. I am using Firefox 43.0.3.

waikele 於 4 年前 詢問

FredMcD 於 4 年前 解答

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Firefox will not load.

Firefox will not load. I installed Kaspersky Internet Security and everything was working fine until it wasn't. I then uninstalled Kaspersky, but Firefox would still not … (閱讀更多)

Firefox will not load. I installed Kaspersky Internet Security and everything was working fine until it wasn't. I then uninstalled Kaspersky, but Firefox would still not load.

Since I love Firefox I restored my computer to a previous state and that fixed everything, so then I installed a different Kaspersky product and everything was perfect. Now the problem is back again.

I don't know if the problem is on Kaspersky side or Firefox, but I would prefer not to restore again and I have no more troubleshooting ideas.

Firefox starts in Windows safe mode. When I double click on the Firefox icon the mouse indicates FF is loading, but then it doesn't start. Chrome starts fine. Contacted Kaspersky, but their first troubleshooting tip did not work. Under Event viewer I can see crash details for Firefox, but I can't interpret them and I don't know if they are related to FF not loading.

I'm okay with unintelligible Firefox and then reinstalling, but I do not want to lose my bookmarks, themes, add-ons, etc.

Any ideas would be appreciated!

Another_user 於 5 年前 詢問

Phoxuponyou 於 5 年前 解答

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Firefox crashes

Firefox opens for about 4-5 minutes, crashes without warning. Not updating page when crashes. Using Version 37.02, Win server 2012. Seemed to start when 37.02 was updated… (閱讀更多)

Firefox opens for about 4-5 minutes, crashes without warning. Not updating page when crashes. Using Version 37.02, Win server 2012.

Seemed to start when 37.02 was updated. Tried refresh and clean re-install. Has lost all saved bookmarks and data in the re-install. Also crashes in safe mode. Virus and malware scans clear. Cannot get Firefox stable for long enough to submit this query, so I have had to do it through IE

ID: c064d4a7-e815-4754-8212-8957a2150501

Iainmaclean 於 5 年前 詢問

FredMcD 於 5 年前 解答

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Firefox 40.3 will not start but older versions will

Firefox 40.0.3 will not start or open. I Uninstaller and put on 36.0.3 and it runs. Once I go to the About tab it automatically downloads the latest version. Then when I… (閱讀更多)

Firefox 40.0.3 will not start or open. I Uninstaller and put on 36.0.3 and it runs. Once I go to the About tab it automatically downloads the latest version. Then when I click on the Firefox icons nothing happens. I have repeated this process several times with the same results. XP Pro SP3

kenx1ster 於 5 年前 詢問

FredMcD 於 5 年前 解答

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Firefox crashes

Firefox crashed on me yesterday (2 Dec 2018) and does not open at all now, so Safe Mode is not an option. Have tried: (1) closing and restarting Firefox; (2) restarting … (閱讀更多)

Firefox crashed on me yesterday (2 Dec 2018) and does not open at all now, so Safe Mode is not an option.

Have tried: (1) closing and restarting Firefox; (2) restarting computer (MacBook Pro, Mid 2014, OSX 10.13.6); and (3) trashing Firefox, emptying trash, and restarting computer again. No luck. Continue to get the same, "We're sorry. Firefox had a problem and crashed," error prompt.

Per the instructions at https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent..., I am pasting my most recent Submitted Crash Report here: Crash ID: bp-550e8b76-0c74-487f-a901-7abc70181203

Any help would be appreciated.

Thanks, Brandon

thejosephboys 於 1 年前 詢問

FredMcD 於 1 年前 解答

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Firefox crashes

help me, where launching firefox command line in normal-mode and safe-mode crashes Crash ID: bp-6dbca3e5-d17d-4364-9b09-4301e2150905 (process:11163): GLib-CRITICAL **: g_… (閱讀更多)

help me, where launching firefox command line in normal-mode and safe-mode crashes

Crash ID: bp-6dbca3e5-d17d-4364-9b09-4301e2150905

(process:11163): GLib-CRITICAL **: g_slice_set_config: assertion 'sys_page_size == 0' failed

BuildID: 20150826185640 CrashTime: 1441460722 EMCheckCompatibility: true Email: oscarfio@hotmail.com FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1441407720 Notes: OpenGL: NVIDIA Corporation -- GeForce 610M/PCIe/SSE2 -- 4.4.0 NVIDIA 340.76 -- texture_from_pixmap

ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 46 StartupTime: 1441460721 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20150826185640","version":"40.0.3","vendor":"Mozilla","platformVersion":"40.0.3","xpcomAbi":"x86_64-gcc3","hotfixVersion":null},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":7868,"cpu":{"count":8,"vendor":null,"family":null,"model":null,"stepping":null,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2"]},"os":{"name":"Linux","version":"3.19.0-28-generic","locale":"it-IT"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"adapters":[{"description":"NVIDIA Corporation -- GeForce 610M/PCIe/SSE2","vendorID":"NVIDIA Corporation","deviceID":"GeForce 610M/PCIe/SSE2","subsysID":null,"RAM":null,"driver":null,"driverVersion":"4.4.0 NVIDIA 340.76","driverDate":null,"GPUActive":true}]}},"settings":{"blocklistEnabled":true,"isDefaultBrowser":false,"e10sEnabled":false,"telemetryEnabled":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{}},"profile":{}} Theme: classic/1.0 Throttleable: 1 Vendor: Mozilla Version: 40.0.3 useragent_locale: chrome://global/locale/intl.properties

This report also contains technical information about the state of the application when it crashed.

oscarfio 於 5 年前 詢問

guigs 於 5 年前 解答

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Firefox crashes

Firefox crashes as soon as you open it. Fully removed and reinstalled, still the same. Tried updated drivers and windows. bp-55162cd3-3575-4fcf-a510-fb81b2150326 bp-57343… (閱讀更多)

Firefox crashes as soon as you open it. Fully removed and reinstalled, still the same. Tried updated drivers and windows.

bp-55162cd3-3575-4fcf-a510-fb81b2150326

bp-573436e3-007b-429d-907c-aaeeb2150326

MattieKS 於 5 年前 詢問

FredMcD 於 5 年前 解答

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Firefox crashes

Can't start firefox. It keeps crashing. I am using windows 8.1 64x. I can't enter in safe mode. I have uninstalled and installed many times and nothing worked. … (閱讀更多)

Can't start firefox. It keeps crashing. I am using windows 8.1 64x.

I can't enter in safe mode.

I have uninstalled and installed many times and nothing worked.

jimihendri 於 4 年前 詢問

philipp 於 4 年前 解答

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Since March 5th Firefox will not load pages except for Homepage.

Firefox just says "connecting" on the tab and after thirty minutes the page doesn't load. I have tried restarting my computer a few times, and have uninstalled then reins… (閱讀更多)

Firefox just says "connecting" on the tab and after thirty minutes the page doesn't load. I have tried restarting my computer a few times, and have uninstalled then reinstalled Firefox. It is not a problem with the connection and does not appear to be a problem with my security. I've been using Firefox for over a year on this computer, then suddenly this. What do I do?

Reecho 於 5 年前 詢問

FredMcD 於 5 年前 解答

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After extended use, I can suddenly no longer access Firefox

After hours of trying various methods and enlisting the aid of my son unsuccessfully, I cannot access Firefox from my start menu. Nothing happens at all though it appear… (閱讀更多)

After hours of trying various methods and enlisting the aid of my son unsuccessfully, I cannot access Firefox from my start menu. Nothing happens at all though it appears to still exist. At the same time, my Edge browser works perfectly. I tried a number of trouble-shooting suggestions without effect and even if trying to upload an "updated version" a screen said Firefox was open and needed to be closed before I could proceed. However, I could see nothing. I am no computer expert by any means but I use Firefox for a specific purpose which is now unavailable and would greatly appreciate any assistance. Thank you.

Alan44 於 2 年前 詢問

Shadow110 於 2 年前 解答

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Unable to open any URL

I am using Firefox 43.0.2 (43.0.1 would always crash few seconds after start) on Windows Vista. I have tried uninstalling Firefox and making clean install. When I try to … (閱讀更多)

I am using Firefox 43.0.2 (43.0.1 would always crash few seconds after start) on Windows Vista. I have tried uninstalling Firefox and making clean install. When I try to visit any URL (like www.google.com or about:healthreport) nothing will happen, no error message, no loading, just a very short loading icon hints that Firefox have tried something. Only URL like about:config and about:license seams to work.

Alderon 於 4 年前 詢問

cor-el 於 4 年前 解答

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Firefox will not start

Two days ago firefox stopped working for me. When I click on the the icon nothing happens, the only way to get it to launch is to run the installer. I've tried all the in… (閱讀更多)

Two days ago firefox stopped working for me. When I click on the the icon nothing happens, the only way to get it to launch is to run the installer. I've tried all the institutions on the this site to fix the issue and nothing works. I've tired to completely remove everything related to firefox then install it, this doesn't work. My guess there is a corrupt file somewhere that I need to remove but I've tired every where I can think of.

killerbee256 於 4 年前 詢問

killerbee256 於 4 年前 解答

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With Flash player always activated or ask to activate setting homepage will not load. With never activate homepage loads. Any ideas why this is happening? Thanx

This just started yesterday. I have flash player plugin version 20.0.0.306 installed. When I set it to "Never Activate" in Tool\addons my homepage loads fine when I open … (閱讀更多)

This just started yesterday. I have flash player plugin version 20.0.0.306 installed. When I set it to "Never Activate" in Tool\addons my homepage loads fine when I open Firefox. When i have it set to "Ask to activate" or "Always activate" my homepage will not load and i get a blank New Page. I reloaded firefox from scratch and reinstalled the flash player from the adobe update website. Kinda weird but I am wondering if this has been addressed or if anyone else it seeing this. i am running 64 bit version of FF on Windows 7 Pro. FF version is 44.0. Thank you !

yessongs1 於 4 年前 詢問

FredMcD 於 4 年前 解答

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everytime I click on Mazilla/Fox icon to bring up my Email I get ASK

I have not been able to get to my Email for three days now. Every time I click on the Mazilla/Firefox icon, the search engine ASK comes up and I can't get rid of it. It… (閱讀更多)

I have not been able to get to my Email for three days now. Every time I click on the Mazilla/Firefox icon, the search engine ASK comes up and I can't get rid of it. It has taken over as my search engine and won't let me get to Firefox and my Email! My windows home page doesn't come up at all, nothing is working as it did!!! What's going on? How do I fix it?

Corly 於 4 年前 詢問

FredMcD 於 4 年前 解答

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Firefox will not connect

Firefox 40.0.3 will not refresh or restart after crash report (28 crash reports in the last 24 hours) still have bookmarks and ad-ons (such as Lastpass) but Firefox will … (閱讀更多)

Firefox 40.0.3 will not refresh or restart after crash report (28 crash reports in the last 24 hours) still have bookmarks and ad-ons (such as Lastpass) but Firefox will not connect. I uninstalled Firefox and reinstalled but same thing occurs… please help

curtwithac 於 5 年前 詢問

FredMcD 於 5 年前 解答