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Firefox intermittently disables keyboard while scrolling, requires reboot

When browsing with Firefox, scrolling with the up/down arrow keys intermittently causes the keyboard to be disabled. Trackpad and touchscreen still function, but keyboar… (閱讀更多)

When browsing with Firefox, scrolling with the up/down arrow keys intermittently causes the keyboard to be disabled. Trackpad and touchscreen still function, but keyboard becomes completely disabled, requiring a reboot.

I've had this problem for over a year and through several versions. It also happens when running in safe mode, so that should eliminate any plugins.

This ONLY happens while browsing with Firefox browser. I cannot deliberately reproduce this, but it happens frequently - up to several times a day. It seems to be tied to scrolling with the down and up keys. This only happens in Firefox, not in any other apps or browsers.

Can anyone help me isolate the problem and find a fix? I am a retired programmer, so I should be able to get to the bottom of this with some help. I suspect that my env may be so unique that nobody can

Environment: FIREFOX 125.0.2 64 bit through 138.0.1

Windows 11 Edition Windows 11 Pro Version 23H2 Installed on ‎2/‎13/‎2024 OS build 22631.3447 Experience Windows Feature Experience Pack 1000.22688.1000.0

Keyboard drivers: HID Keyboard Device 

  ETD.sys            15.56.2.26           ELAN Microelectronics Corp. 
  kbdclass.sys    10.0.22621.1 (Winbuild.160101.0800)       Microsoft
  kbdhid.sys        10.0.22621.1 (Winbuild.160101.0800)       Microsoft

Standard PS/2 Keyboard 

  ETD.sys            15.56.2.26           ELAN Microelectronics Corp. 
  i8042prt.sys    10.0.22621.1 (Winbuild.160101.0800)       Microsoft
  kbdclass.sys    10.0.22621.1 (Winbuild.160101.0800)       Microsoft


HP Envy laptop model 17t-cw000 Processor 13th Gen Intel(R) Core(TM) i7-13700H 2.40 GHz Installed RAM 32.0 GB (31.7 GB usable) Product ID 00355-61386-37102-AAOEM System type 64-bit operating system, x64-based processor Pen and touch Touch support with 10 touch points

由 cliffb1 於 5 天前 詢問

Pages are an outdated version until refreshing.

Hi there, For a couple of weeks my youtube.com and myanimelist.net have both been outdated versions of the sites, such as my youtube showing recommendations i saw weeks a… (閱讀更多)

Hi there, For a couple of weeks my youtube.com and myanimelist.net have both been outdated versions of the sites, such as my youtube showing recommendations i saw weeks ago and my myanimelist showing my shows as unwatched or at an outdated amount of episodes watched. It only changes back to up to date when i refresh.

I have tried clearing my cache and booting in safe mode and these both didn't work. This issue isn't that pressing but getting it fixed would be amazing. I couldn't find anything in the help forums or on google or reddit so Im asking here.

由 Harvey Scott 於 4 天前 詢問