顯示下列標籤的問題:

How Can i reach out tech support for Video down loader helper, listed and recommended on your browser

I did reach out to GitHub. They referred me to contact the Video downloader support team, which is not part of their development. Your response Number 2 If you are referr… (閱讀更多)

I did reach out to GitHub. They referred me to contact the Video downloader support team, which is not part of their development.

Your response Number 2 If you are referring to this Extension https://addons.mozilla.org/firefox/addon/video-downloadhelper/ Look on the left side for the Support site link in the more information panel. It leads to https://github.com/aclap-dev/video-downloadhelper/discussions

My question is addressed once again, "Third attempt?" Please give a direct reply. Firefox should have the contact information since you permitted it to be part of your browser extension.

Back to my original question posted here once again Recently, the video downloader helper stopped working with videos of YouTube links. The video downloader helper on the Firefox window is grey, meaning inactive. I tried using a video from a LinkedIn web page and was able to download it. Any suggestion? I recently purchased the license for a video downloader helper. Thanks Arvind [edited email from community support forum]

被鎖定 封存 1 225

Firefox Home (default) desktop is different on two computers in the same house (same accounts)

I have two computers. Both sign into the same Firefox account. Both instances of Firefox are the same version (134.0.1 64-bit). On my main computer, creating a new tab … (閱讀更多)

I have two computers. Both sign into the same Firefox account. Both instances of Firefox are the same version (134.0.1 64-bit).

On my main computer, creating a new tab is set to Firefox Home (default), and clicking the "+" sign to create a new tab results in the recommendations appearing as seen in the first image (firefox_2025-01-19_17-42-57.png)

On the other computer, creating a new tab is set to Firefox Home (default), and clicking the "+" sign to create a new tab results in the recommendations appearing as seen in the second image (firefox_2025-01-19_17-43-57.png)

How to I get both instances of Firefox to do the same thing when creating a new tab, i.e. organize the recommendations like the second image?

已解決 封存 2 99

Horizontal Graphical Artefacting in Youtube and other video's

Hello! from this morning and alongside a new Firefox update i've been having graphical artifacts on Youtube/Facebook/Netflix. I've followed all the standard steps. Disab… (閱讀更多)

Hello! from this morning and alongside a new Firefox update i've been having graphical artifacts on Youtube/Facebook/Netflix. I've followed all the standard steps.

Disabled Hardware Acceleration. Updated Video Drives. Run FF in Safe Mode without plugins. Disabled Router level VPN and Ghostery.

Any ideas?

I'm running FF135.0 Geforce 572.16 Drives (30th Jan) 3070TI. Windows 10 Pro 22H2.

已解決 封存 1 235

Short Cut Tiles Only Displayed On First Tab

Since the Firefox 135.0 update loaded during the second week of February 2025, only the first tab displays short-cut tile rows ~ but thereafter all tabs are blank now. W… (閱讀更多)

Since the Firefox 135.0 update loaded during the second week of February 2025, only the first tab displays short-cut tile rows ~ but thereafter all tabs are blank now.

What is going on?

已解決 封存 3 207

Can't download or attach file in Firefox

Firefox 135.0 (64-bit) on Ubuntu 22.04.5. When trying to save any file (download, save image etc.) or trying to attach a file (in web-based gmail client or WhatsApp web c… (閱讀更多)

Firefox 135.0 (64-bit) on Ubuntu 22.04.5. When trying to save any file (download, save image etc.) or trying to attach a file (in web-based gmail client or WhatsApp web client) nothing happens. Tried to refresh, switch off all extensions, clear download history - nothing helped. Chrome works on the same machine like a charm...

Do you have any suggestions?

Thank you

已解決 封存 2 199

Trying to diagnose Firefox issues.

Hi, I have been experiencing issues lately with Firefox. Attempting to install it often comes up with errors suggesting file corruption but I eventually got it to install… (閱讀更多)

Hi, I have been experiencing issues lately with Firefox. Attempting to install it often comes up with errors suggesting file corruption but I eventually got it to install. However, now it crashes as soon as I open it and in the past before a system reboot on my PC, Firefox tabs crashed very often. I'm trying to diagnose the issue. I have completely uninstalled and reinstalled Firefox multiple times.

As my laptop is currently experiencing other issues, if there's a specific driver that is causing trouble, it'd be great to figure out what's wrong and what is causing Firefox to not function.

My specs are: Asus Rog Strix G614JIR - (GPU: 4070RTX, CPU: IntelCore i9, SSD 1TB, 32GB RAM).

I have attached the most recent crash. Any help is much appreciated. Thanks.

已解決 封存 6 90

website login problem

I have been trying to login to godaddy.com for several days but when I click on sign in the login page comes up blank except for the bottom where it links to their privac… (閱讀更多)

I have been trying to login to godaddy.com for several days but when I click on sign in the login page comes up blank except for the bottom where it links to their privacy information. I have tried everything I can think of and if anyone can help me I would be eternally grateful.

被鎖定 封存 1 36

Hardware acceleration dropping frames on videos with small viewport resolutions

Hi! I've noticed dropped frames in videos for a while now, but only recently tested the issue. Using youtubes stats for nerds, I found that when videos have a small viewp… (閱讀更多)

Hi!

I've noticed dropped frames in videos for a while now, but only recently tested the issue. Using youtubes stats for nerds, I found that when videos have a small viewport resolution, it starts to drop frames. (I would test with other sites but only know of youtubes stats for nerds system to detect issues like this) For example a viewport resolution of 1250x703 does not drop frames, however by unmaximising the screen and the viewport resolution drops to 681x383, it begins dropping frames.

Using my 2nd monitor which has a smaller actual resolution, the video drops frames unless fullscreened, see recordings below. Test A | Firefox Maximised but video not fullscreen Test B | Firefox Maximised and video fullscreen This issue also occurs with picture-in-picture mode.

Disabling hardware acceleration fixes this issue but for some reason only affects firefox, using MS Edge with "graphics acceleration" enabled does not result in this issue. Is this potentially an issue specifically with how firefox handles hardware acceleration? Also since I require hardware acceleration to be enabled for 3D model work in my browser, is there something I'm missing here that would allow me to keep hardware acceleration on but not have this issue?

Any help is much appreciated, thanks!

已解決 封存 3 1209

I am getting unwanted links being added to my bookmarks

I am using the version 115.20.0esr (64-bit) and have noticed I have links in my bookmarks, that are either from other bookmark folders but I never copied them over, or I … (閱讀更多)

I am using the version 115.20.0esr (64-bit) and have noticed I have links in my bookmarks, that are either from other bookmark folders but I never copied them over, or I have new links that I never clicked to be saved? I have deleted those I found but some more keep popping up?

被鎖定 封存 4 216

Address bar jumps to top of window when I type

I am one of those old-fashioned guys who has a title bar on the main window, and inside this (from top to bottom) a menu bar (File/Edit/View etc), then the current set of… (閱讀更多)

I am one of those old-fashioned guys who has a title bar on the main window, and inside this (from top to bottom) a menu bar (File/Edit/View etc), then the current set of tabs, then the address bar.

I can click in the address bar and the caret appears, but the moment I start to type anything to edit the URL the address bar jumps up to to the top of the window, covering up the menus and tabs, with a menu of suggested URLs that at times covers most of the rest of the screen. Some images attached to show what I mean.

This started in a recent-ish release -- it didn't use to do this.

How can I prevent this behaviour, so I can just edit a URL in place the way I used to without the address bar jumping to the top of the window?

Currently using FF 135.0 (64-bit), Windows 11.

已解決 封存 2 406

FF on Mac: Control+Enter used to complete the address bar entry with .com

This does not work anymore and I get an edit drop down with copy, paste etc It works on Chrome and Safari. I checked the config for "browser.fixup.alternate.suffix" and i… (閱讀更多)

This does not work anymore and I get an edit drop down with copy, paste etc It works on Chrome and Safari. I checked the config for "browser.fixup.alternate.suffix" and it is set to .com.

已解決 封存 9 289

Firefox Sync Login Issue

I did a clean install of Windows 10 on a larger SSD for my laptop. After installing my Bitdefender AV and firewall software I installed Firefox latest version. I cannot l… (閱讀更多)

I did a clean install of Windows 10 on a larger SSD for my laptop. After installing my Bitdefender AV and firewall software I installed Firefox latest version. I cannot login to sync my account. My email address keeps getting rejected with the message: “Mistyped email? *name@domain*.com does not offer email”. It is the same email that I have used to sync Firefox across all my devices and Win 10 PC’s. It is a domain we bought or registered for a private email service. It is the same email I used to create this account using Firefox on my iPad to make this bug report. Firefox is allowed thru the firewall, but many Windows sub programs are not. I did reboot several times after install with the same result. Currently not running any extensions as I haven’t tried to install them without sync. Is there some windows service or sub program I need to unblock? Never had this issue on any other device or PC when trying to sync. Any suggestions appreciated thanks!

已解決 封存 3 207

3rd party scripts, disabling Extensions, within FireFox!

Recently I've had the Un-welcome experience of Scripts triggered on YouTube, which Over-ride my Installed extensions to Firefox. I've had YouTube, somehow Disable extens… (閱讀更多)

Recently I've had the Un-welcome experience of Scripts triggered on YouTube, which Over-ride my Installed extensions to Firefox.

I've had YouTube, somehow Disable extensions and refresh the webpage... Without my concent or even an option for concent!

I've even blocked the popup window, which triggers the script which performs this action within another extension... and within 7-10 days Youtube has by passed the bypass that i've employed...

In my opinion a web-browser which allowes for extensions to be installed and run... should Block any and All scripts which try to disable extensions!

I seriously hope this can be looked into asap... or someone in the community has a work around, as my work around (blocking hte window which triggres the script, which disables the extension....) was by-passed within 7-10 days...

I used to think myself a compettent net user, but i'm aged out atm... still if i'm unable to prevent this sh*t and manipulation within FireFox, I doubt the average user or the layman will have a chance in hell of being secure and keeping their chosen extensions running...

This needs looking into ASAP!

已解決 封存 4 200

Lastpass Extension Autologin Firefox Browser

I used Chrome until two days ago. I just got tired with how shitty the browser was, how bloated it made my computer, and how much Google treats everyone like a data produ… (閱讀更多)

I used Chrome until two days ago. I just got tired with how shitty the browser was, how bloated it made my computer, and how much Google treats everyone like a data product. However, I use hella google systems from Voice to Chrome to Drive to more and it all worked great together. Choosing to change to Firefox wasn't an easy decision but I knew it was a good one

Which makes it super irritating that some of the functionality is already facing problems. I have shortcuts I built to make it easier to study or do random things so I don't get distracted or tired. One shortcut is clicking a key that should launch UWorld in my default browser & use Lastpass to autologin (I couldn't get it to launch the service but that was a separate issue).

I check if autologin was on for the password on LastPass I've allowed all permissions to the LastPass extension I clear my cookies on UWorld & turned off enhanced tracking protection for the UWorld login portal site

What should I do to fix my one button shortcut again?

I really don't want to go randomly turning off every protection that Firefox gives me to figure it out so I'd appreciate someone who understands the browser better helping me out. Also, bonus points if you can help me build a single shortcut button on my Mac that can launch UWorld & navigate me straight to the question bank. (I do think the issue with autologin on LastPass is going to become more of an issue as I start opening up more websites I used to use on Chrome so I'd rather nip it in the bud before I see the problem occur more often)

已解決 封存 4 318

Certificate Error only on Firefox only on one computer

Firefox is giving me an error on https://stemgateway.nasa.gov but the site is perfectly accessible using MS Edge and using Firefox on another computer. I uninstalled and … (閱讀更多)

Firefox is giving me an error on https://stemgateway.nasa.gov but the site is perfectly accessible using MS Edge and using Firefox on another computer. I uninstalled and reinstalled Firefox, changed the proxy settings to not use a proxy, tested a VPN, and changed DNS servers. Below is a picture of the error and of the certificate which seems to be present in Firefox already.

已解決 封存 9 217

Secure Connection Failed

When I try to read my webmail I get this: Secure Connection Failed An error occurred during a (https) connection to www.nebula.fi. Peer’s Certificate has been revoked. Er… (閱讀更多)

When I try to read my webmail I get this:

Secure Connection Failed An error occurred during a (https) connection to www.nebula.fi. Peer’s Certificate has been revoked. Error code: SEC_ERROR_REVOKED_CERTIFICATE

The same address www.nebula.fi works fine in Edge browser, which claims: Connection is secure. This site has a valid certificate, issued by a trusted authority.

I would prefer using Firefox. Is it somehow possible?

-Tom

已解決 封存 3 442

can't select text to copy it

i need to copy and paste text that's also a link, but firefox isn't letting me highlight it, I can do it in chrome, brave, & opera, it's not a mouse problem either, i… (閱讀更多)

i need to copy and paste text that's also a link, but firefox isn't letting me highlight it, I can do it in chrome, brave, & opera, it's not a mouse problem either, if I just right click on the page and select "highlight all" FF wont highlight it, is there a setting for this or a extension I can download? (in the picture the the rad text is also a link, I need to copy the number portion)

已解決 封存 8 880

Can't launch firefox stable after launching firefox nightly.

I have this message after returning from nightly version to the stable one: ``` Using an older version of Firefox can corrupt bookmarks and browsing history already saved… (閱讀更多)

I have this message after returning from nightly version to the stable one: ``` Using an older version of Firefox can corrupt bookmarks and browsing history already saved to an existing Firefox profile. To protect your information, create a new profile for this installation of Firefox. ```

被鎖定 封存 1 351