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Previous session restoration

Today I opened Mozilla at my laptop. It malfunctioned (videos froze, pages did not fully download), so I closed the window and after a couple of seconds I reopened it. My… (閱讀更多)

Today I opened Mozilla at my laptop. It malfunctioned (videos froze, pages did not fully download), so I closed the window and after a couple of seconds I reopened it. My previous session was gone. I read your articles regarding this issue, did what was described there, but nothing has changes. I lost everything! Job videos, hobby pages - everything! A couple of pages can be restored via history, but that's it! I didn't do anything special before closing the window!

Stara1402 於 5 個月前 詢問

jscher2000 - Support Volunteer 於 5 個月前 解答

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Firefox Developer Edition 137.0b5 lost bookmark folders

Dear Mozilla Geeks— As practically every other Firefox user, my bookmarks evolved into a lengthy file system that uses folders to segregate categories of bookmarks. Tha… (閱讀更多)

Dear Mozilla Geeks—

As practically every other Firefox user, my bookmarks evolved into a lengthy file system that uses folders to segregate categories of bookmarks.

That is, it used to have this feature.

After the last update all or most of the bookmarks (I can't tell by scrolling down the long list) are devoid of their organizing folders. This puts a great deal of information beyond easy reach. In Mozilla Help topics one is advised to click on the library icon in the toolbar ... only there is no such icon on my copy of Developer's Edition.

Can someone suggest a method or methods to recover the folders?

Some passwords have been lost as well.

Yours Sincerely,

Glen

Glen Kohler 於 9 個月前 詢問

jscher2000 - Support Volunteer 於 9 個月前 解答

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Lost Contacts

My previous post seems to have disappeared, so will try again. I am 85 years old and have been using Thunderbird fo over 15 years with out any problems. Afew days ago I … (閱讀更多)

My previous post seems to have disappeared, so will try again. I am 85 years old and have been using Thunderbird fo over 15 years with out any problems. Afew days ago I tried to send an e-mail and didn't have any "Send" button. In trying fix, I some how deleted my contacts sidebar. I sill have my addresses book. I have tried everything to retrieve them but no luck. I tried removing Thunderbird and reinstall, but it comes back the same. I would appreciate an guidance in trying to resolve my problem. Thank You

Gerald Woldt 於 1 年前 詢問

James 最近回覆於 12 個月前

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Perdida de marcadores

Siguiendo sus instrucciones facilitadas, he conseguido recuperar la carpeta de mi perfil anterior pero no se qué hacer con ella para que aparezcan los marcadores de siemp… (閱讀更多)

Siguiendo sus instrucciones facilitadas, he conseguido recuperar la carpeta de mi perfil anterior pero no se qué hacer con ella para que aparezcan los marcadores de siempre en la aplicación, cómo lograrlo Gracias

Juan Luis 於 11 個月前 詢問

cor-el 於 11 個月前 解答

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previous session lost how to recover

w11 on laptop. Cleaned PC using CCleaner. Restarted windows. Launched Firefox and only 1 tab with calendar opened. Went to History but no indication of the previous sessi… (閱讀更多)

w11 on laptop. Cleaned PC using CCleaner. Restarted windows. Launched Firefox and only 1 tab with calendar opened. Went to History but no indication of the previous session available. ?

Mal Owen 於 10 個月前 詢問

Mal Owen 於 10 個月前 解答

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Recovering old data

My laptop crashed and I had to format my hard and install new windows. I have kept my passwords database files, which uses to be key3.db and key4.db along with logins.j… (閱讀更多)

My laptop crashed and I had to format my hard and install new windows.

I have kept my passwords database files, which uses to be key3.db and key4.db along with logins.json and logins-backup.json files from my old use with me separately...

But the new Firefox folder didn't create these files anywhere where I could replace them with my files to get my stored passwords back.

Please help me restore my data from these files onto my new Firefox so I can get my stored passwords back.

doctoranaskhalil 於 9 個月前 詢問

doctoranaskhalil 於 9 個月前 解答

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My bookmarks are missing and the Bookmark Toolbar doesn't work

I don't know whether this happened after an update - there was one a few days ago, but I only realised this morning, after switching on the computer, that all my bookmark… (閱讀更多)

I don't know whether this happened after an update - there was one a few days ago, but I only realised this morning, after switching on the computer, that all my bookmarks are missing. The toolbar is there, empty, only reading "For quick access, place your bookmarks here on the bookmarks toolbar"... I wish! I tried to restore the bookmarks - but it seems there is no backup to restore at all. Then I tried to check my profiles, but there is only the one currently in use. Then I tried to move a tab to the bookmarks toolbar - and nothing happened. Then I began to panic: toolbar apart, we're speaking about years of bookmarks, most of them related to my research for my books... All the advice in the support seems to point towards profiles and backups, but, as I said, it's clearly not my case... Please, please, please: help!

Chiara Prezzavento 於 8 個月前 詢問

Chiara Prezzavento 於 8 個月前 解答

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bringing over bookmarks from old laptop to new laptop

Hi, I recently purchased a new laptop and want to bring over the bookmarks I had from my old laptop. I had copied what I thought was the profile from the old one and copi… (閱讀更多)

Hi, I recently purchased a new laptop and want to bring over the bookmarks I had from my old laptop. I had copied what I thought was the profile from the old one and copied it into the new laptop - but I'm not sure of the next steps :(.

melissc 於 9 個月前 詢問

melissc 於 9 個月前 解答

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Trouble recovering bookmarks

I'm having trouble with my bookmarks. I accidently included Firefox when using a program to clean up files from my PC. It wiped my bookmarks but I've managed to locate th… (閱讀更多)

I'm having trouble with my bookmarks. I accidently included Firefox when using a program to clean up files from my PC. It wiped my bookmarks but I've managed to locate the backup html in my profile folder. Unfortunately I can't find anyway to actually use that back up. All of the guides I've found take you through the manage bookmarks tab but everything there is baisically unresponsive for some reason.

Jerald Galen 於 9 個月前 詢問

Jerald Galen 於 9 個月前 解答

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All my tabs were gone when i opened firefox.

this is the second time when i turn on my laptop and open firefox but the tab section gets glitched with spaces between multiple tabs and when i restart the browser, ever… (閱讀更多)

this is the second time when i turn on my laptop and open firefox but the tab section gets glitched with spaces between multiple tabs and when i restart the browser, everything is gone

Hassan Aziz 於 8 個月前 詢問

jonzn4SUSE 於 8 個月前 解答

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Restore bookmarks - choose file does not work

All of a sudden, all my bookmarks are gone. I read the instructions on using the "Restore" function to find a backup. I am on a Mac, and I found all the backups of my bo… (閱讀更多)

All of a sudden, all my bookmarks are gone. I read the instructions on using the "Restore" function to find a backup. I am on a Mac, and I found all the backups of my bookmarks in Finder. BUT, when I go through the Restore function and click "Choose File" nothing happens -- I am not given any way to navigate to a location and select a file. HELP!!! I use my bookmarks daily in my job!

Chris 於 8 個月前 詢問

Chris 於 8 個月前 解答

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I accidentally deleted the "Today" subfolder that exists under the "History" section in Mozilla. How can I get it back?

Hi. I accidentally deleted the "Today" subfolder that exists under the "History" section in Mozilla. How can I get it back? I'm not interested in getting the internet … (閱讀更多)

Hi. I accidentally deleted the "Today" subfolder that exists under the "History" section in Mozilla. How can I get it back? I'm not interested in getting the internet history from today back, just the folder. Thank you for your help.

zombiemom123 於 12 個月前 詢問

zombiemom123 於 11 個月前 解答

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2025/04/09 Firefox bookmarks and tags missing. Restore not working.

An hour ago I had all of my Firefox bookmarks. Ten years of meticulously filed and regularly culled references that I use multiple times daily. I rarely log out of Firefo… (閱讀更多)

An hour ago I had all of my Firefox bookmarks. Ten years of meticulously filed and regularly culled references that I use multiple times daily. I rarely log out of Firefox sync, so that I can keep them up to date.

I now have no bookmarks and no tags.

For some context, two things just happened simultaneously. So, I'm not entirely sure which is the culprit.

1) Firefox just updated and I rebooted my computer.

2) Norton 360 updated sometime in the past two days. I attempted to familiarise myself with the new interface. Foolishly, given the track record of Norton-360-for-breaking-your-games, I ran the disc cleanup, which recommended I remove approximately 400 Mb of data. Norton stated this data was temporary files. If they were indeed my bookmark history, nowhere did Norton indicate they were bookmarks. Also, never have I encountered a disc cleanup that wholesale wipes bookmarks. I do hope Norton is not the culprit and this is just a glitch, because if this were due to Norton having no safety net for deleting an entire library of bookmarks - and they can't help me restore them - then that will be the final nail in the coffin for me doing business with Norton.

The suggestion to go to Import and Backup in Firefox, then click Restore, offers only the option of Choose file... - and then launches nothing.

Currently, I'm seeking any means of restoring my bookmarks. Any help would be appreciated.

I had presumed that I was taking reasonable measures through my Firefox Sync settings to protect my bookmarks and ensure they could be restored in the event of accidents. If these bookmarks are permanently lost, the amount of work I've just lost is quite the blow.

Edit No. 01: After writing this, my Bookmarks Toolbar is also now empty. Perhaps it had wiped earlier, but was merely waiting for a refresh to take effect.

Edit No. 02: Also, it seems I am unable to create any new bookmarks. I shall read the help suggestions relating to that now, to see if it's a relevant issue.

Devolvio 於 8 個月前 詢問

Devolvio 於 8 個月前 解答

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URGENT HELP NEEDED NOW - the latest browser update removed all my TOOLBAR FOLDERS, all my Recent activity :-( PLEASE HELP ME GET THEM ALL BACK

HELLO, the latest browser update removed all my toolbar folders, all my Recent activity , my history etc etc, i am so damn pissed off about this as i had my work and per… (閱讀更多)

HELLO,

the latest browser update removed all my toolbar folders, all my Recent activity , my history etc etc, i am so damn pissed off about this as i had my work and personal websites saved in all my folders, ans all my favorite websites saved in my recent activity, so i want all them back ASAP so how do i do that?

this is urgent that someone fixes this asap , so it would be much appreciated for you to fix the issues as it was your update that done it.

thank you

regards, natasha.

Tash :-) 於 8 個月前 詢問

jscher2000 - Support Volunteer 於 8 個月前 解答

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I just deleted a folder full of unique bookmarks representing considerable research. How do I 'undo' ?

I was trying to Sort by Name, but hit Delete, because the right-click menu presentation shifted. No worries, Ctrl Z should undo on PC. Nope. Now I'm learning the only r… (閱讀更多)

I was trying to Sort by Name, but hit Delete, because the right-click menu presentation shifted. No worries, Ctrl Z should undo on PC. Nope. Now I'm learning the only restore is through JSTOR/backup. I don't want to restore a previous state of operation. I want to un-Delete a folder. Is that a feature somewhere, somehow?

And secondly, can I force confirmation for all future folder deletions?

mediavant 於 8 個月前 詢問

mediavant 於 6 個月前 解答

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Synced new computer

Synced my new computer, received bookmark toolbar and 10 year old bookmarks from when i switched from interent explorer, but all my more recent bookmarks and bookmark fol… (閱讀更多)

Synced my new computer, received bookmark toolbar and 10 year old bookmarks from when i switched from interent explorer, but all my more recent bookmarks and bookmark folders are still missing on the new computer. Also didn't seem to transfer passwords and autofill info.

hrlychrly1 於 7 個月前 詢問

hrlychrly1 於 7 個月前 解答