顯示下列標籤的問題:

Lost all bookmarks, saved passwords,

What happened, All my important bookmarks are missing. I have had to log into every account I have, No saved passwords. Really upset. I need help to restore all this i… (閱讀更多)

What happened, All my important bookmarks are missing. I have had to log into every account I have, No saved passwords. Really upset. I need help to restore all this information that I need

Open 3 15

My bookmarks have disappeared

Unfortunately I now have Windows 11. My bookmarks have just disappeared today, so how may I restore them? I understand that Firefox stores my bookmarks, so can I restore … (閱讀更多)

Unfortunately I now have Windows 11. My bookmarks have just disappeared today, so how may I restore them? I understand that Firefox stores my bookmarks, so can I restore the same bookmarks when I had Windows 10?

Open 1 15

hours ago firefox messed up my laptop - no more chronik, passwords, all open pages gone - no way to get into even my windows account

after my laptop crashed (again did so over 100 times) but this time all history is gone, could not restore last session/s - can't log into my accounts (any) - can't set i… (閱讀更多)

after my laptop crashed (again did so over 100 times) but this time all history is gone, could not restore last session/s - can't log into my accounts (any) - can't set it to an earlier date (e.g. yesterday) to eliminate whatever the problem is (am not an IT expert, so I don't know how - just know that it is possible) - I have tried for 4 hours - no avail - I really need the status of 4-5 hours ago so I don't lose so much

Open 25

Restore previous session no longer working following latest update

Hi folks, I restarted Firefox today on my Macbook and now the Restore Previous Session option is no longer working. I've tried the Sessionstore fix described here https:/… (閱讀更多)

Hi folks, I restarted Firefox today on my Macbook and now the Restore Previous Session option is no longer working. I've tried the Sessionstore fix described here https://support.mozilla.org/en-US/kb/how-restore-browsing-session-backup but it is not doing the trick. I've used it multiple times in the past and it has always worked up until now.

I've since opened a couple of new tabs and then shut Firefox down to see if the Restore Previous Session will bring those particular tabs back. However the Restore previous session remains greyed out. I suspect it may be to do with the latest update to 149.0.2. I downloaded and installed that two days ago, but only restarted this morning so I think the update would have been done then. Are there known issues with this update, and is a fix coming? Thank you, Shane

Open 22

Restore of Backup from Firefox only giving 2 bookmarks

I use the most up to date Firefox program. I needed to reinstall windows from scratch so backed up my files using the Firefox Backup option. When i try to restore the fil… (閱讀更多)

I use the most up to date Firefox program. I needed to reinstall windows from scratch so backed up my files using the Firefox Backup option. When i try to restore the files, it restores only 2 bookmarks, 1 called Learn More, and another, a folder called How to Restore, and in it a book mark called Download. The bookmark just takes you to the Firefox home page. I dont know what to do.. there are bookmarks I need, so hope someone can help. Attached is an image of the file Firefox Created.

Open 47

Can't import bookmarks from MozBackup

I had an ongoing problem with Firefox on my PC - it worked correctly on my laptop. So I backed up my bookmarks using MozBackup and re-installed Firefox. This didn't have … (閱讀更多)

I had an ongoing problem with Firefox on my PC - it worked correctly on my laptop. So I backed up my bookmarks using MozBackup and re-installed Firefox. This didn't have the Bookmarks bar so I enabled that. When I now try to restore the bookmarks using MozBackup it reports everything ok. But when I open Firefox the bookmarks are not there. Any suggestions greatly appreciated.

Open 1 29

All my previous days tabs are gone and history will not allow me to restore

Hi there, I woke up this morning and opened firefox. Normally it opens the days previous tabs and this morning it didn't. When I tried 'restore recent tabs' it didn't do … (閱讀更多)

Hi there,

I woke up this morning and opened firefox. Normally it opens the days previous tabs and this morning it didn't. When I tried 'restore recent tabs' it didn't do it. When I went into history and found the previous day's back up and tried to restore it also failed. Can you help?

Best wishes, Inez

Open 1 38

I lost ALL of my browsing history with this STUPID update !!!!! How do I restore ?????

some STUPID profile pop up occurred .... please choose .... I did than I LOST ALL of my browsing history and bookmarks !!!!! How do I recover ???????????????? Signed ....… (閱讀更多)

some STUPID profile pop up occurred .... please choose .... I did than I LOST ALL of my browsing history and bookmarks !!!!! How do I recover ????????????????

Signed .... PISSED OFF !!!!!!!!!!!

Open 1 1 17

Profile, history and everything deleted after most recent Firefox update

Hi, there. After performing the most recent Firefox update, I was greeted with the "create a new profile prompt", rather than having it open my old one. When going to "ab… (閱讀更多)

Hi, there.

After performing the most recent Firefox update, I was greeted with the "create a new profile prompt", rather than having it open my old one. When going to "about:profiles", ALL FILES in the Root Directory of my old, default profile have the same date as the update, or after. Not a single file is older than that and all my history and bookmarks are gone. The option "Restore Previous Session" was not shown after the update.

PLEASE HELP!!

Thank you.

PS: This happened on a Macbook Pro. All other profiles are the same as they were before the update, having kept all history and bookmarks.

Open 6 244

How can i move this current brouser data to another new pc?

I am moving to another office and i want to completele remove my firefox data frome this device and i want to access the same site data and history in amother device this… (閱讀更多)

I am moving to another office and i want to completele remove my firefox data frome this device and i want to access the same site data and history in amother device this is not smartphone nut Desktop PC so How can i move this current brouser data to another new pc?

Open 1 20

hello, 30 minutes ago my laptop crashed and I had to use microsoft recovery key to restart the Dell laptop again. When opening Firefox I logged into my account but seem to have lost all bookmarks.

Hello, I hope you can help me. My Dell laptop crashed, I had to restart the laptop with a Microsoft recovery key. When I opened Firefox I had to log in again with my pass… (閱讀更多)

Hello,

I hope you can help me. My Dell laptop crashed, I had to restart the laptop with a Microsoft recovery key. When I opened Firefox I had to log in again with my password. Firefox told me that the password was wrong, I am not sure if I typed in the Firefox recovery key as well. I changed my Firefox password. When Firefox opened my bookmarks were gone and I can not find backup file when following the Firefox 'import bookmarks' link in the bookmark bar.

Thank you!

Open 29

I keep losing access to my bookmarks in Firefox

This has happened several times in the last 4 months or so, it had never happened prior to that and I've used Firefox for years. It now occurs when I open Firefox after … (閱讀更多)

This has happened several times in the last 4 months or so, it had never happened prior to that and I've used Firefox for years. It now occurs when I open Firefox after my computer has either been shutdown, or the computer does a restart. I am signed in to my Mozilla account.

Open 3 108

My bookmarks get destroyed/disappear at random times. I have to restore but sometimes this doesn't work either.

I put in my bookmarks under my name and create sub directories for different groupings, like Canadian news, solar etc. The bookmarks within the subgroups stay for a whil… (閱讀更多)

I put in my bookmarks under my name and create sub directories for different groupings, like Canadian news, solar etc. The bookmarks within the subgroups stay for a while. I cannot say for how long. Sometimes a day sometimes longer. The bookmarks disappear and are replaced with what I would call the global network symbol. This has never occurred in windows 10 of which I still use. It appears to be an issue with windows 11. Please any help would be useful. It is getting extremely annoying having to replace the bookmarks all the time.

Open 29