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Fix slowness - the refresh doesn't change anything - what's next?

Firefox is running very slow and when I try to refresh it as prompted, nothing changes. I'm not very technical and need clear instructions as to what to do next. Also, wh… (閱讀更多)

Firefox is running very slow and when I try to refresh it as prompted, nothing changes. I'm not very technical and need clear instructions as to what to do next. Also, when I try to access LinkedIn, I can't and I don't know if that is a Firefox or linkedIn problem.

Asked by lenie5860 5 年前

Last reply by FredMcD 5 年前

Cant migrate my profile from windows 10 to Ubuntu 18.04

I mounted my windows disk and acces profile folder this is my windows 10 Profiles.ini content. [Install308046B0AF4A39CB] Default=Profiles/4mltjd12.default [Profile1] Name… (閱讀更多)

I mounted my windows disk and acces profile folder this is my windows 10 Profiles.ini content.

[Install308046B0AF4A39CB] Default=Profiles/4mltjd12.default

[Profile1] Name=Neutronized IsRelative=1 Path=Profiles/2lebgv8x.Prof1

Locked=1

[General] StartWithLastProfile=1 Version=2


When I go to my windows 10 and i open firefox i go to "about:support" and the profile im using is 4mltjd12.default So what i try is to move this profile to my ubuntu 18.04 firefox profile and load it

Windows 10 partition mounted in /mnt

from /mnt/Users/localhost/AppData/Roaming/Mozilla/Firefox$

sudo cp -r Profiles/4mltjd12.default /home/localhost/.mozilla/firefox/


and edited profiles.ini of ubuntu firefox to

[Install4F96D1932A9F858E] Default=4mltjd12.default

  1. This is previous Default profile Default=4b9sltm5.default-release

Locked=1

[Profile1] Name=4mltjd12.default IsRelative=1 Path=4mltjd12.default Default=1

[Profile0] Name=default-release IsRelative=1 Path=4b9sltm5.default-release

[General] StartWithLastProfile=1 Version=2



But when trying to open firefox i get message: "Firefox already opened please close all firefox processes or restart" Am i doing something bad?

Asked by Localhost 4 個月前

Last reply by jscher2000 4 個月前

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Firefox wont open

I cannot install or open firefox because I get a message saying the profile is missing so I try to create a new profile and it says an unexpected error occurred. I reinst… (閱讀更多)

I cannot install or open firefox because I get a message saying the profile is missing so I try to create a new profile and it says an unexpected error occurred.

I reinstalled it a few times but no luck. I flushed my cache Tried developer edition

This application does not seem to work at all.

Asked by Fredjames 1 年前

Last reply by FredMcD 1 年前

I just got royally screwed over by Firefox v75

I no longer have any: passwords addons bookmarks history previously opened tabs user configuration Nothing. Everything was completely wiped out. And that's just what I kn… (閱讀更多)

I no longer have any:

passwords addons bookmarks history previously opened tabs user configuration

Nothing. Everything was completely wiped out. And that's just what I know about. Who knows what else is gone.

Does anyone know how I can retrieve this lost information.

Thank you.

Asked by letsdothis 3 個月前

Last reply by cor-el 3 個月前

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Install fail. Says it can not find profile?

during a firefox refresh the process failed and firefox no longer worked. I did an uninstall so I could do a fresh install. All attempts to install fresh fail saying "p… (閱讀更多)

during a firefox refresh the process failed and firefox no longer worked. I did an uninstall so I could do a fresh install. All attempts to install fresh fail saying "profile" could not be located. So now I have nothing. All my data is missing. I do have a copy of the profile folder, but after the uninstall was performed? contacts, bookmarks, passwords and such all missing ;-( Please help.

Asked by ibbolton 1 年前

Last reply by cor-el 1 年前

Since today (FF76) all my saved passwords are gone. How do I get them back?

I use FF since years and never created a profile. Hundreds of PW have been saved in the FF browser secured with my master PW. Since a few hours they are ALL GONE! I creat… (閱讀更多)

I use FF since years and never created a profile. Hundreds of PW have been saved in the FF browser secured with my master PW. Since a few hours they are ALL GONE! I created the account I´m writing you herer from but obviously alos there no PW? What can I do. Need them urgently back.

Thanks for your help! Best, Karsten

Asked by Karsten 2 個月前

Last reply by FredMcD 2 個月前

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Firefox has deleted all my extension data/settings after update

I just installed the latest Firefox update (67) and when the browser restarted I noticed no web pages were loading. It turned out this was because my uBlock Origin and uM… (閱讀更多)

I just installed the latest Firefox update (67) and when the browser restarted I noticed no web pages were loading. It turned out this was because my uBlock Origin and uMatrix extensions had been completely cleared of ALL data, including their default/pre-defined rules.

All of my extensions data seems to have been cleared. The extensions are still installed, but their settings/data are completely gone.

This is EXTREMELY frustrating.

Does Firefox make backups or anything before it attempts an update? Is my extension data/settings recoverable somehow?

Come on, Mozilla, what are you doing to Firefox recently?!

Asked by wonka 1 年前

Last reply by WestEnd 1 年前

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das letzte update hat meine Lesezeichen gelöscht. wie bekomme ich sie wieder?

Ich habe Firefox seit Jahren als Standard. Heute kam eine Sicherheitswerbung zur Installation. Ich interpretierte diese als Update. Nach der Installation waren alle Lesez… (閱讀更多)

Ich habe Firefox seit Jahren als Standard. Heute kam eine Sicherheitswerbung zur Installation. Ich interpretierte diese als Update. Nach der Installation waren alle Lesezeichen gelöscht. Wahrscheinlich durch die komplette Neuinstallation? Wie kann ich die Lesezeichen wieder herstellen?

Asked by JHMR 1 年前

Last reply by cor-el 1 年前

How can I reinstall firefox with only passwords/bookmarks?

I want to COMPLETELY wipe firefox, and then reinstall it and bring back only my passwords and bookmarks. I'm trying to troubleshoot some graphical glitches in firefox. Ho… (閱讀更多)

I want to COMPLETELY wipe firefox, and then reinstall it and bring back only my passwords and bookmarks. I'm trying to troubleshoot some graphical glitches in firefox. How do I restore passwords and bookmarks after restoring? Thanks

Asked by bhybodus 3 個月前

Last reply by RobertJ 3 個月前

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I want a superclean new version of Firefox. How can I do it?

My son installed Firefox in my computer and he input his Google account as default. He is living in another country and I have to constantly change Google to my account. … (閱讀更多)

My son installed Firefox in my computer and he input his Google account as default. He is living in another country and I have to constantly change Google to my account. I've thought that, if I reinstall it the problem is going to be solved, but unfortunately absolutely all the old setting remain, even if I let the "Restore... " box checked. Firefox knows it's been reinstalled. I cannot login on my son's account for privacy reasons, so I cannot delete it. Is there a way to reinstall Firefox from scratch?

Thanks!

Asked by sneaguv 1 年前

Last reply by FredMcD 1 年前

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Have 2 version. Want to delete one and move info from deleted to new

I am running with ubuntu 18.04.2 I was having a problem with the snap version of firefox so I downloaded, and installed the non-snap version of firefox. Now I want to de… (閱讀更多)

I am running with ubuntu 18.04.2 I was having a problem with the snap version of firefox so I downloaded, and installed the non-snap version of firefox. Now I want to delete the snap version and use the other. My problem is that all my stuff is in the snap version. My thought is to save the profile of the snap version and then use that profile for the non snap version, delete both versions and reinstall the version I want to use. before I start, however, I thought I would ask whether that would work.

Thank you........

Asked by greg 1 年前

Last reply by Seburo 1 年前

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Hard reboot caused profile loss

I had to hard-reboot my Windows machine, and when I launched Firefox (Developer Edition) upon after boot, my profile was lost. I had to set up Firefox Sync again, browse… (閱讀更多)

I had to hard-reboot my Windows machine, and when I launched Firefox (Developer Edition) upon after boot, my profile was lost. I had to set up Firefox Sync again, browser toolbar settings were reset, extensions were present but all their data was wiped, my session was lost (except oddly for pinned tabs). Windows didn't show any chkdisk activity during boot (looked like a clean boot). I wasn't prompted to create a new profile, so it appears the profile directory still existed. I don't understand what happened, or how I can even diagnose the issue.

Asked by keeganwitt 1 年前

Last reply by cor-el 1 年前

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Windows links open new page. No defaults set

Hi, Recently an issue with links and default browser has come up in Win10. When I click a link in Tbird for instance it opens a completely new window (as opposed to a new… (閱讀更多)

Hi,

Recently an issue with links and default browser has come up in Win10. When I click a link in Tbird for instance it opens a completely new window (as opposed to a new tab as before). This window has no prefs, logins or add-on on it. It's like a clean install of the app. Am on latest version of FF Portable.

Cheers, N

Asked by ensta 1 年前

Last reply by Wesley Branton 1 年前

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Firefox crashes

my firefox browser will not start after I did the fresh up. it states that : Your Firefox profile cannot be loaded. It may be missing or inaccessible. tried to reinstall … (閱讀更多)

my firefox browser will not start after I did the fresh up. it states that : Your Firefox profile cannot be loaded. It may be missing or inaccessible. tried to reinstall but still not working

Thanks for your help

Asked by TeamFragglerock 4 年前

Last reply by FredMcD 4 年前

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firefox won't load; profile manager doesn't load either

My Firefox stopped opening. I tried entering the profile manager, but it says it is not available. Firefox is still shown in my installed programs. What's my next step?… (閱讀更多)

My Firefox stopped opening. I tried entering the profile manager, but it says it is not available. Firefox is still shown in my installed programs. What's my next step?

Asked by blgl109 2 年前

Last reply by Shadow110 2 年前

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Firefox consuming more than 100% of CPU time

I have both Firefox and Dev edition on my notebook in a Windows 7 OS, and use the Firefox one as don't remembering history, while Dev edition remembers history. Both were… (閱讀更多)

I have both Firefox and Dev edition on my notebook in a Windows 7 OS, and use the Firefox one as don't remembering history, while Dev edition remembers history. Both were updated to the latest version, 63.0b8 (64bit), few days ago, and were running smoothly until yesterday when while running it with 3 tabs suddenly the notebook stopped, and I couldn't do anything as couldn't even move mouse, so after few minutes I could open the Task Manager and find out that the 3 Firefox processes were consuming like 110% of CPU, so took like 10min for the processes to go down and finally I could see that Firefox was really consuming such CPU processing time, so I uninstalled both versions, and re-installed then again, and then seems problem was still happening with high CPU usage, so I tried to install the previous 63.0b7 version and always it was updated automatically to the 63.0b8 version, even that on Options I kept the manual update. As during the re-install of both versions I didn't see that it was using a different profile, then at the end, I lost the bookmarks I had in one profile, so now I can't run any previous version, as both Dev and normal edition always update automatically. Any chances to keep using older version and not this latest one ? thanks,

Asked by vanderlei1 1 年前

Last reply by Shadow110 1 年前

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Firefox crashes

When I try to access Firefox on my Laptop, (Windows 7) a message appears saying, "Firefox Profile Can't be loaded, it may be missing or Inaccessible" This all came about… (閱讀更多)

When I try to access Firefox on my Laptop, (Windows 7) a message appears saying,

"Firefox Profile Can't be loaded, it may be missing or Inaccessible"

This all came about when I tried to Refresh Firefox, but stopped refressing before it was completed refreshing. Trevor

Asked by TrevorFord 1 年前

Last reply by FredMcD 1 年前

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Updated my firefox and lost my passwords. Found where they are stored but cant figure out how to import them to use them. Copy and paste didnt work.

I recently updated my firefox to quantum. I didnt realize the profiles creation was the new thing. So i lost all of my passwords that I had stored which made for logging … (閱讀更多)

I recently updated my firefox to quantum. I didnt realize the profiles creation was the new thing. So i lost all of my passwords that I had stored which made for logging in extremely simple. After reviewing dozens of support pages, I found the default and new profile and where my passwords are being stored. I did the copy and paste thing per mozilla support, but the passwords are still not available for use (unless I was suppose to activate something). I had also lost my bookmarks but somehow found them but the passwords are no longer associated with those sites. Overall, I want to know how to retrieve/activate my passwords on the new profile or even the old profile. Or how I might open/import them to other browsers for use. I havent been able to do much work on my Macbook because resetting passwords would be too tedious from the password system i have in place. Please help! **disclaimer, I am not very tech-inclined if you have not noticed but I am determined!

Asked by boomlala5 1 年前

Last reply by cor-el 1 年前

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How do i disable my protection programs?

Today i lost all of my bookmarks and menu settings when i opened my website. I have been a customer of Firefox for many years and cannot seem to fix the problem for retri… (閱讀更多)

Today i lost all of my bookmarks and menu settings when i opened my website. I have been a customer of Firefox for many years and cannot seem to fix the problem for retrieving all my bookmarks and settings within the Firefox program! How do i restore all the settings i had?

Asked by arnoldcoggeshall 1 年前

Last reply by jscher2000 1 年前