Firefox 技術支援討論區

When I check Firefox for add ons (Manage your extensions), I see the two that I installed. When I use "Help -> Troubleshooting Information" "Application Basics": Multiprocess Windows "Remote Processes" , I see in addition: Amazon.co.uk Amazon.com DuckDuckGo eBay Wikipedia

How do I eliminate these?

I paid Mozilla $114.35 for enhanced antitracking support but I still get Norton alerts saying I'm being tracked. Was I scammed or is the enhanced antitracking not working?

Hi I've no idea which section this should go.. I'm having an issue when a youtube channel im following sets a live. When I get the card on the desktop for the 30 min timer, I'll click it.. sometimes it will open in a new tab (usually the card just disappears), that's another problem.. Anyway.. If I switch to the new tab at the time the live should have started, it shows the counter reset to 30 minutes.. if I F5 the page it will load the live.. Is there a way to auto start the live when the counter hits zero?

Hope that wasn't as clear as mud...

Thanks

Hi... I have an issue which no sound for media like YouTube .. I have check all sittings are default, and I have fallow up all topic still no sound question and all sitting are OK!? I can't play any videos with sound !!! need help please...

All of a sudden I can't open a certain website. I opened the website a few days ago with no problem and have been using the site for years. (I checked to see if the site is down but it's not.) I googled how to unblock websites in Firefox and nothing I've tried works. I disabled Trackers for the website and I cleared my Cookies. I added the Firefox uBlock extension a few weeks ago to stop constant website popups (after I tried resetting Firefox) and I turned uBlock off for this certain website but I still can't access the website. I also installed Mozilla VPN last week. I'm using Firefox 122.0.1. What could be the problem?

Why am i seeing this, and how can I get it to where I am the one controlling my browser and not an "organization" I don't know? This was the big issue I have had in the past with your browser. I cannot find a way to change it.

Dear Colleague

this website 'https://m.nearbyme.io/search' automatically opening in a new tab. How i can stop it from automatically opening? Many other websites are also automatically opening in new tabs.

Please let me know how to stop these websites from automatically opening.

Thank you.

Autofill has been working perfectly fine until yesterday. There's not even a manage addresses in the privacy and security settings anymore.

Autofill card still works, but not addresses.

As of January 2024, I am constantly being asked for a Primary Password when I use the Firefox browser. I do not believe I ever set a Primary Password or Master Password with Firefox, and I have been using Firefox for many years. When I go to the Settings page, it says to confirm my current Primary Password in order to change it. But I need to know my current password to do that. I also unchecked Primary Password, and got a pop-up that said if I remove my Primary Password my information will not be protected if my computer is compromised. Obviously, I don't want that to happen. Is it possible I am being asked for a Primary Password because I am using a VPN? Please advise on how to resolve this problem. I can't change my password, and I can't confirm ever setting one so I am concerned. Thank you.

I have tried all the suggestion in the FAQ section. I must not be understanding. I normally use Edge and it easily store my information so I don't have to input it every time. However, Firefox does not store it at all. The FAQ say after you type your password you get a save or not save message. I do not get it. No where does it allow me to store anything. I have uninstalled and reinstalled Firefox to make sure I have the latest. But same results. Any suggestion on what or how to store my data. I do not see the screens the FAQ shows. How can I save my data. I want to get rid of edge.

So this "Your browser is managed by your organization" appeared out of no where. How to remove it? I've tried: Removing the registry key in the certificates Reinstalling the browser

On my Laptop I always get the Message "Der Browser wird durch Ihre Organisation verwaltet" (No. 1). To change this I should go to HKEY_LOCAL_MACHINE via REGEDIT. Then to SOFTWARE / POLICIES / ???. There should be an entry MOZILLA or FIREFOX. I dont have this (No. 2). So I should go to FIREFOX "about:config" and there I should change "security.enterprise_roots.enabled" from "true" to "false". But it is (the ONLY) setting, which is locked (No. 3).

So I do not know, how I can remove this "Your browser is being managed by your organisation".

Can you help me?? I am my own organisation....

Yesterday I tried updated an old pc that has windows 10. When I checked the computer this morning the start menu shows a shortcut to Firefox private and says I downloaded it yesterday.

Frankly this caused my wife to raise concerns about what I’m doing and I’m trying to clear my name.

I have never used Firefox private. I did not download it either.

Is it possible that the shortcut somehow automatically downloaded? Is there a way that I can show her the private browsing history which should be empty anyway?

In short, can you help me clear my name?

When I try to access my payment preferences page on xfinity.com, the page goes blank and it appears that it is being blocked. I can't figure out how to unblock it. I had to use Microsoft Edge to access the page to change my information. Can you please assist?

My Firefox browser did not update with daylight savings (this is my first time being in a country with daylight savings with this PC) and now all in-browser times are an hour behind, which is already really confusing for someone experiencing daylight savings for the first time. Now that I do not have a phone, this went from mildly annoying to really messing up my day-to-day life. As a result, I researched, found and followed this question-and-answer proposed solution to my issue but it didn't work. Now, I've been pushed a step backward because I have also lost the ability to view TV shows and movies on third party websites because the player will not load and a 'Website will not allow Firefox to display the page if another site has embedded it' notice will pop up (image for reference). This is super infuriating due to the fact that my PC is older and genuinely cannot run any kind of chromium browser and Firefox is the only way I can access said third party sites. It would be wonderful is anyone had a solution for both issues; thank you!

When attempting to update my Mozilla account from my Firefox settings, I was unable to add my secondary email address because of an error message stating that the secondary email account exists...

Repeating this action in case of a bug resulted in being locked out of that particular window.

I have no idea what that error message means, nor how to circumnavigate it. Please help!

Thanks, MGB

Hello, I am working through setting up LibreWolf and running into a problem. The top of the Privacy and Security page displays a blue "caution box" that states:

"You’re using Resist Fingerprinting (RFP), which replaces some of LibreWolf’s fingerprinting protection settings. This might cause some sites to break."

I have read through the Learn more and believe I have followed the instructions which basically state to go to FireFox, set the privacy standard to Strict. Supposedly this action should allow the LibreWolf Enhanced Tracking Protection in Strict mode. I have completed the change to Strict on the FireFox page, but the blue caution box remains. I have closed and restarted both the LibreWolf and FireFox pages, cleared cookies, restarted the computer, rechecked to ensure the FireFox privacy settings haven't reverted. I am still getting the blue caution box. I'll appreciate your assistance. I might also note that I lost (and was forced to reenter all the above information when I copied and pasted the browser's troubleshooting data into the box below. That doesn't make a very pleasant opening experience... Thank you.

I have been using Windows 10 with Firefox browser and Google/Gmail for many months. I also have been using Norton 360 and other Norton programs for many years. A few days ago, I updated Norton Utilities Ultimate and after update ran it for standard options. Before that update, I could start Google and still be signed in and start Gmail and still be signed in. Now, whenever I close Gmail or Google, I have to sign in whenever I start Google/Gmail. I tried to get help from Norton (see attached chat printout), but they said it was not a Norton problem and to contact Google. When I researched the problem with Google, it indicated that the problem was related to cookies but did not help correct it. I tried Firefox Help and could not find any useful information. I then changed to Google Chrome browser; that works and I can start and stop Google and Gmail and remain signed in. If I go back to Firefox, I still have to sign in every time I start Google. Appears to me to be Firefox or Firefox setting problem. Help!! Gordon gordonandpatti@gmail.com