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Recovery Key Invalid

Hello, I was having trouble logging in because I thought I had disconnected my authentication app, but I eventually found it (so I am able to log in now). Before I figure… (閱讀更多)

Hello,

I was having trouble logging in because I thought I had disconnected my authentication app, but I eventually found it (so I am able to log in now). Before I figured this out, however, I tried to use my recovery key to log in. I found the text file that had my recovery key '[Email] Firefox Recovery Key.txt' (from 2019) and when I tried to use this, it didn't work. I noticed that the recovery page asks for a recovery 'code' instead of 'key' and when I was able to log in, it said I had never set up a Recovery Key.

Just wanted to flag the issue in case there's a reason why old Recovery Keys no longer work. It certainly could have been my error, but since I had the file, it seemed like it should've worked.

esbrannon 於 5 個月前 詢問

cor-el 於 5 個月前 解答

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How to unblock a website that exceptions does not help

I have spent hours trying to unblock a site i have previously used before your upgrade. every time its a nightmare. Why can't your program remember exceptions. I tried… (閱讀更多)

I have spent hours trying to unblock a site i have previously used before your upgrade. every time its a nightmare. Why can't your program remember exceptions. I tried all the exception options. I tried adding the certificate exception and was told it was valid and did not need an exception. Why does everyone feel the need to make our lives harder with the illusion you are protecting us. Make it easier to go to websites that we want to go to and not a hassle every time you decide to change something. Website is https://www.btdig.com/. Thanks for your time.

risso74 於 6 天前 詢問

FredMcD 於 6 天前 解答

  • 已解決

I need to turn off my Delete cookies and site data when Firefox is closed setting.

I need to turn off my Delete cookies and site data when Firefox is closed setting.I have wrongly turn on this setting i need to turn off this setting.please help me to ch… (閱讀更多)

I need to turn off my Delete cookies and site data when Firefox is closed setting.I have wrongly turn on this setting i need to turn off this setting.please help me to change it.

Sridhar 於 6 天前 詢問

FredMcD 於 6 天前 解答

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PLEASE HELP ASAP - CANNOT CONNECT TO GOOGLE OR GMAIL!!!

duplicate of /questions/1376873 thread. What is going on? After doing a reset to try and get rid of the yahoo redirect malware attached to the Firefox browser, now I cann… (閱讀更多)

duplicate of /questions/1376873 thread.

What is going on?

After doing a reset to try and get rid of the yahoo redirect malware attached to the Firefox browser, now I cannot access google search engine within firefox, or my gmail email account. I get the error messages attached below. I have spent hours looking on your support pages and tried all ways and NOTHING WORKS!!!!

FIrefox has been my default browser for years but if you cannot fix this very annoying and frustrating bug, I will be forced to use Chrome.

Very unhappy with this.

I am using a MacBook Pro and latest version of FIrefox 100.0

PLEASE HELP ASAP!!!!!

nz.jason.duncan 於 4 天前 詢問

  • 已解決

Restricted Access using Mozilla

I mistakenly blocked a website that I use all the time this morning. I am not getting a big red exclamation point and it says Restricted Access. I need to regain access… (閱讀更多)

I mistakenly blocked a website that I use all the time this morning. I am not getting a big red exclamation point and it says Restricted Access. I need to regain access to this site as I use it daily for business. Help! Thanks.

stlhseeker 於 3 天前 詢問

Terry 於 3 天前 解答

  • 已解決

Why is Firefox connecting to Nord VPN when I don't have the extension / use Nord VPN

Hi! Little Snitch just popped up letting me know what Firefox has recently connected to Nord VPN There's been 11 connections to cm.nordvpn.com and 1 to nordvpn.com and i… (閱讀更多)

Hi!

Little Snitch just popped up letting me know what Firefox has recently connected to Nord VPN

There's been 11 connections to cm.nordvpn.com and 1 to nordvpn.com and it also connected to nordvpn-com-blog.disqus.com.

A little concerning as I use Proton VPN which is currently off?

Can anyone assist?

Many thanks

iorem ipsum 於 3 天前 詢問

jonzn4SUSE 於 3 天前 解答

  • 已解決

past searches being saved even while private browsing

Hello! I always use private browsing so I thought that my history was totally not being saved, but discovered recently that when I started to type within the search field… (閱讀更多)

Hello!

I always use private browsing so I thought that my history was totally not being saved, but discovered recently that when I started to type within the search field, that many of my past searches were listed in the search field with the type highlighted in purple. I had to manually go in and delete all of these past searches. I don't want any search history to be saved. Is there a setting in preferences that I'm somehow missing? Why is Firefox saving these past searches if I have it set to Always Use Private Browsing?

Thank you!

amygrams7 於 2 天前 詢問

amygrams7 於 2 天前 解答

  • 已解決

Bookmark Master Password

How can I stop Firefox from asking for the master password for bookmarks on start up? Often I don't need to use a password. It is very annoying and I think it is dangerou… (閱讀更多)

How can I stop Firefox from asking for the master password for bookmarks on start up? Often I don't need to use a password. It is very annoying and I think it is dangerous because then if I step away anyone has the use of my passwords. Firefox used to only ask when you needed to use a password to login to a site. I think this change is dangerous.

cjbill 於 2 天前 詢問

FredMcD 於 2 天前 解答

  • 已解決
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Firefox block autoplay not working, preferences are showing "Block Audio and Video"

Hi there! I have been having trouble with Firefox continuing to autoplay videos even with preferences set to "Block Audio and Video." If I go to twitter.com or elsewhere … (閱讀更多)

Hi there!

I have been having trouble with Firefox continuing to autoplay videos even with preferences set to "Block Audio and Video."

If I go to twitter.com or elsewhere Firefox will show that auto play is disabled, but videos will autoplay with no audio. I would just like to get this feature working as autoplaying videos are incredibly annoying!

Thanks for any help!

Firefox 72.0.1

GuyManSir657438 於 2 年前 詢問

cor-el 於 2 年前 解答

  • 已解決
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Firefox doesn't generate passwords containing symbols which some websites demand. Can we change it?

I tried to use automatic password generation option in Firefox on a website. That website requires us to have a symbol in password. But autogenerated passwords in Firefox… (閱讀更多)

I tried to use automatic password generation option in Firefox on a website. That website requires us to have a symbol in password. But autogenerated passwords in Firefox have no symbols in them(Chrome does). Can we somehow get Firefox to do it?

srimanswamy 於 2 年前 詢問

jscher2000 - Support Volunteer 於 2 年前 解答

  • 已解決
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how do i get firefox to ALLOW sites to auto-relode a web page

More and more sites are starting to "hide" behind cloudfare and such like which means it wants to re-load the web page automatically. Firefox is preventing this and I hav… (閱讀更多)

More and more sites are starting to "hide" behind cloudfare and such like which means it wants to re-load the web page automatically. Firefox is preventing this and I have to click allow every time, in some cases I can't access the sight due to this. I want to either turn OFF this annoyance permanently or to be able to "white list" certain sites to allow it

mortimer.hobart 於 2 年前 詢問

jscher2000 - Support Volunteer 於 2 年前 解答

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Forgot My firefox account password

I tried to install lockwise on my mobile, but unfortunately I forgot my password to my account, which contain all the information. Luckily I have access to the associated… (閱讀更多)

I tried to install lockwise on my mobile, but unfortunately I forgot my password to my account, which contain all the information. Luckily I have access to the associated email also the account is logged in on my laptop. But when resetting the password, I got a warning that I might lose some of my saved password and bookmarks, which I really don't want. Is there still anyway for me save my account without loosing any of my contents ?

Ahsan 於 2 年前 詢問

cor-el 於 1 年前 解答

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Can't Undo permanent private browsing...?

I was messing around with Privacy & Security settings. Under Cookies & Site Data, I checked Delete Cookies & Site Data when Firefox closes. I've decided I d… (閱讀更多)

I was messing around with Privacy & Security settings. Under Cookies & Site Data, I checked Delete Cookies & Site Data when Firefox closes. I've decided I don't like it and want to uncheck it. But now it's greyed out and I can't find any way to change it back. It says I'm in permanent private browsing mode. There MUST be a way to change this back to how it was! What is it???

BlueAZ 於 2 年前 詢問

jscher2000 - Support Volunteer 於 2 年前 解答

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Locked out of password by new Lockwise 76. My desktop updated itself and with no warning I can't see my passwords unless I put in a password I don't have. Help!

This is not the account I am worried about but since I have no idea what password is attached to my firefox account I have no way to sign on as that user and had to creat… (閱讀更多)

This is not the account I am worried about but since I have no idea what password is attached to my firefox account I have no way to sign on as that user and had to create another account using another email account! I am disabled and have no way to remember passwords. It is essential that I be able to see them. This new update suddenly stops me from seeing them and I have no idea what the firefox account password is or if this is the same password as my computer? To make things worse, the keyboard on my main laptop is broken and I can barely enter my computer password, so if this is my account password I can't enter this. My laptop is a windows 10 machine which constantly updates itself and causes chaos. It has a password for the main machine that is on the machine NOT some cloud or microsoft. There is also a microsoft password somewhere but I have no idea what it is!

I need to transfer passwords to this tablet but have no way to add the device with the unknown password.

I can not believe that mozzilla would create a system like this with NO WARNING and does not seem to have any way to recover a password without a key that I don't think was set up either. There is no way to recover my password as far as I can tell or copy it. Whenever I try to click on manage my account I get a screen that says "500 error." Help!!!!!!

joanneS2 於 2 年前 詢問

jscher2000 - Support Volunteer 於 2 年前 解答

  • 已解決
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FF leaks my info to google... why?

If I search by highlighting text and then right click + 'search google for...' the following link address in the next page always includes the text "client=ubuntu". As i'… (閱讀更多)

If I search by highlighting text and then right click + 'search google for...' the following link address in the next page always includes the text "client=ubuntu".

As i'm using ubuntu that might not seem strange, but it's strange to me because I use this addon which is supposed to spoof my browser and O/S and also in about config I have: privacy.resistFingerprinting and "privacy.trackingprotection.fingerprinting.enabled"' both set to "true".

Can anyone tell me how google is able to detect this info?

And seeing as the about:config settings dont seem to work... how i'm able to stop it?

Davidddeee 於 2 年前 詢問

philipp 於 2 年前 解答

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Firefox portable

Hi Is Firefox portable from this site secure or can I trust this site? portableapps.com I would like to use it on my usb for online shopping :) regards … (閱讀更多)

Hi Is Firefox portable from this site secure or can I trust this site? portableapps.com I would like to use it on my usb for online shopping :) regards

Gecko 於 2 年前 詢問

FredMcD 於 2 年前 解答