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A program called pc keeper has attached itself to my Mozilla Firefox, and I am no longer able to use it. Even uninstalling and reinstalling is a no fix.

Yesterday I discovered a pop-up attached to my Mozilla Firefox, it was essentially a white box, with a grey bar inside, which I dangerously clicked as it would not allow … (閱讀更多)

Yesterday I discovered a pop-up attached to my Mozilla Firefox, it was essentially a white box, with a grey bar inside, which I dangerously clicked as it would not allow me to close or access my Mozilla. Clicking the box revealed an ad for something call PC Keeper which now also shows in my remembered links as being in a second window. I was forced to shut down my computer to close the Mozilla, making all my links unavailable to me, and ultimately had to uninstall it from my computer. I attempted to reinstall a new version, but, again found this PC Keeper attached to it, it's white window firmly locking everything up, and forcing me again to uninstall the program. Please, find me a way to once more have my Mozilla without this PC Keeper.

Asked by AzizalSaqr 5 年前

Last reply by jscher2000 5 年前

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extension ShareONGab not working

im using firefox Quantum 63.0.3 (64-bit) and i used ShareOnGab but the last few weeks get error message. I deleted and reinstalled the extension but still the same proble… (閱讀更多)

im using firefox Quantum 63.0.3 (64-bit) and i used ShareOnGab but the last few weeks get error message. I deleted and reinstalled the extension but still the same problem. Any idea?

Asked by HHinKL 1 年前

Last reply by McCoy 1 年前

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Adobe flash will not remain active on our 24h emergency medical web site, need it to alert us to medical data

We have medical data coming in 24/7. Our alarm runs off flash. Since the update there isn't a choice to "allow and remember", which is causing us to have to remember to… (閱讀更多)

We have medical data coming in 24/7. Our alarm runs off flash. Since the update there isn't a choice to "allow and remember", which is causing us to have to remember to refresh the page constantly. A big problem for the night-staff, problem for the day-staff also as we keep forgeting and data is not alarming. PLEASE HELP!!

Asked by KCop 8 個月前

Last reply by James 5 個月前

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Firefox won`t play flash player

I`m reading shown below, to solve this, NPSWF32DLL should be deleted in Firefox program files folder by looking for a plugins folder, but i cant find "Firefox program fi… (閱讀更多)

I`m reading shown below, to solve this, NPSWF32DLL should be deleted in Firefox program files folder by looking for a plugins folder, but i cant find "Firefox program files folder". It also says to delete corresponding flash player.xpt, Could you help please?. My computer is Windows 10-Firefox 49.0.2

""Go into the Firefox program files folder and look for a plugins folder. If you find a folder by that name, open it and see if there is a NPSWF32.DLL file in there. If so, delete that file and delete the corresponding flashplayer.xpt file from that folder. Actually, you can delete that folder altogether - Firefox hasn't had that folder for a number of years now, but will use whatever files might be in there from years ago.""

Asked by Terry 3 年前

Last reply by FredMcD 3 年前

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Firefox crashes all the time

I have been having major problems with Firefox. It constantly crashes when I open certain sites, when print from some non processing sources. It even crashed with I follo… (閱讀更多)

I have been having major problems with Firefox. It constantly crashes when I open certain sites, when print from some non processing sources. It even crashed with I followed your instructions that I found online about crashing to go to the Menu & Help & About Firefox. It crashed when I clicked on About Firefox. I have the updated version & I have uninstalled & reinstalled numerous times, but nothing fixes the crashing problem. I am going to have change my default browser unless there is a solution to this problem. Please contact me & advise me how to fix this. It is very frustration. Thank you.

           Jonathan Rose

Asked by jonathan.rose 6 個月前

Last reply by cor-el 1 個月前

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channel 4 blank (black) screen

Firefox Version 63.0 (64-bit) Home build PC, 480GB SSD, 2 x 2TB HD's, 8GB Ram. I have had problems with streaming Channel 4 TV UK for many years. I could only get it to w… (閱讀更多)

Firefox Version 63.0 (64-bit) Home build PC, 480GB SSD, 2 x 2TB HD's, 8GB Ram.

I have had problems with streaming Channel 4 TV UK for many years. I could only get it to work on Windows. Recently I have Dumped Window 10 - so slow - updates take all day. I now am using Ubuntu 18.04 LTS (using Linux since 2009)

Channel 4 say they Do Not support Linux ?

I have tried to install Adobe Flash Player, but does not seam to work or download. On Ch 4 web page I pressed Allow, but say that I should install Flash Player !

Please could anyone advice me what I can do, or what I have done wrong.

Regards, Richard.

Asked by Rich_42 1 年前

Last reply by cor-el 1 年前

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Why does my computer switch into sleep mode after five minutes of inacivity when browsing with Firefox Quantum?

Greetings. It turns out when I have Firefox Quantum focused, and leave it inactive for around five minutes, my computer goes to sleep. That doesn't happen when I have it … (閱讀更多)

Greetings.

It turns out when I have Firefox Quantum focused, and leave it inactive for around five minutes, my computer goes to sleep.

That doesn't happen when I have it running in the background, or not at all.

It's getting frustrating, it happened quite a few times, and I now I am CERTAIN, that it IS Firefox's doing Firefox Quantum's doing.

Asked by Shiverous 2 年前

Last reply by Tonnes 2 年前

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I get an error in firefox but not in other browsers.

I have a page that does not respond in firefox but does in google. It time out with the following error: chrome://global/content/bindings/text.xml:36 I have no themes in… (閱讀更多)

I have a page that does not respond in firefox but does in google. It time out with the following error:

chrome://global/content/bindings/text.xml:36

I have no themes installed. The only plug-ins that are installed are: OpenH264 by Cisco Widevine Content Decryption Module by Google Shockwave Flash

Thanks Glenn

Asked by glennjjd 2 年前

Last reply by jscher2000 2 年前

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Sites open many redirects

On the 16 of July I posted this; Support Forum Redirects 10 REPLIES 1 HAS THIS PROBLEM 18 VIEWS LAST REPLY BY HAPPY112 2 WEEKS AGO dianet dianet Posted 7/16/17, 5:18 PM … (閱讀更多)

On the 16 of July I posted this; Support Forum

Redirects 10 REPLIES 1 HAS THIS PROBLEM 18 VIEWS LAST REPLY BY HAPPY112 2 WEEKS AGO

dianet

dianet Posted 7/16/17, 5:18 PM When using some sites, there are many redirects and I even get a new fire fox page. Why and how can I fix this?


I am using a Hewlett-Packard - HP ENVY TouchSmart Sleekbook 4 with windows 10 64 bit operating system. Extensions: Adblocker Plus and ZenMate Security, and unblock VPN Plugins: OpenH264 Video Codec

              Shockwave Flash 26.0
              Widevine Content Decryption

When I go to primewire.ag, ,watchfree.to, putlocker.today, etc and click on a tv show a new smaller firefox page opens, or some other site that I DID NOT CLICK ON.

I have followed to the letter all the remedies I have received from your TOP Contributor Happy 112 and Nothing is working.

Every single time i go to a web site using Firefox I get redirects to other sites. If I'm using ZenMate the redirects are to English sites. If I'm not using ZenMate I get redirects to Thai web pages.

Now my question to Firefox 1. can this be fixed? 2. How do totally uninstall FireFox and reinstall it with none of my bookmarks and no extensions?

Please help Diane

Asked by dianet 2 年前

Last reply by Zachary_ 2 年前

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When Safe Mode gets the job done but disabling all extensions does not

Hey! Weird problem: I could not login via google, facebook or similar accounts on websites that support it. So I tried disabling all extensions and restarted FF without a… (閱讀更多)

Hey! Weird problem:

I could not login via google, facebook or similar accounts on websites that support it. So I tried disabling all extensions and restarted FF without any luck. I then tried Safe Mode and it gets the job done but when I reset/refresh FF and get the extensions I wanted back it does not work again even if they are all disabled!

any insight on that? is there like a hidden extension that blocks it? I'm on the latest FF for Mac (el cap)! thanks, your input would be highly appreciated!

Asked by hexeric 4 年前

Last reply by CiaoBella1 3 年前

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Power supply fan speed increases

I launch Firefox and access the website. The destination website is simple, rich, regardless of type. A few seconds after the website is displayed, the number of revoluti… (閱讀更多)

I launch Firefox and access the website. The destination website is simple, rich, regardless of type. A few seconds after the website is displayed, the number of revolutions of the power supply fan increases and the sound of the fan increases. And although the temperature of the power supply unit does not change greatly, the rotational speed of the fan is nearly doubled. As soon as I close the Firefox window it starts to slow down.

I endure the noise of fans and use Firefox for 20-30 minutes continuously. At this time, even if the user does not operate it, the fan rotation speed maintains the high-speed range just by leaving the window open and leaving. As soon as the window is closed, the speed drops.

This doesn't happen with other web browsers. This happens even if I recreate the profile.

--- Firefox 66.0.5 (This has been confirmed to occur from 66.0.), macOS 10.14.5, Mac Pro 2010

Asked by Gonfox 1 年前

Last reply by cor-el 11 個月前

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Previous fix to eliminate unwanted question marks no longer works.

The solution below no longer works. My current version of Firefox is 64.0.2 When did this problem start for you? On Mac, Firefox 56 ratcheted up the security sandbox, lim… (閱讀更多)

The solution below no longer works. My current version of Firefox is 64.0.2

When did this problem start for you?

On Mac, Firefox 56 ratcheted up the security sandbox, limiting which files pages can use on your system. This apparently prevents Firefox from using font files in a "suitcase" or "Adobe Type 1" format. The developers are aware of this and some fixes were made in Firefox 57, but they might have missed some font types or unexpected font file locations.

To see whether this is the problem, and as a temporary workaround, you can reduce the sandbox security level back to what it was in Firefox 52-55 as follows:

(1) In a new tab, type or paste about:config in the address bar and press Return. Click the button accepting the risk.

(2) In the search box above the list, type or paste sand and pause while the list is filtered

(3) Double-click the security.sandbox.content.level preference and change the value from 3 to 1 and click OK

That change won't take effect until the next time you quit and restart Firefox

Asked by robkuhnjr 1 年前

Last reply by Franknca 1 年前

Firefox starts on its own and opens an msn page. What is the issue and how do I fix it?

Firefox is closed and not open. I don't open or start it but it starts on its own and opens a webpage. I will list the pages this happened more than once. the pages are: … (閱讀更多)

Firefox is closed and not open. I don't open or start it but it starts on its own and opens a webpage. I will list the pages this happened more than once. the pages are: https://www.msn.com/ar-sa/?ocid=wispr&pc=u477 https://www.msn.com/g00/ar-sa/?ocid=wispr&pc=u477&i10c.ua=2&i10c.encReferrer=&i10c.dv=20 http://www.msn.com/?ocid=wispr&pc=u477 Same website with different URLs which scares me. Let me know what is wrong and how does this happen?

Asked by randyredfield123 4 個月前

Last reply by McCoy 4 個月前

Since update to 76.0.1, Firefox crashes right after starting. Even safe mode does not help ...

Hi all, I just got the update to 76.0.1. Now, Firefox Always crashes right after starting it - even in safe mode. The only notification I get is (in German) "Firefox funk… (閱讀更多)

Hi all, I just got the update to 76.0.1. Now, Firefox Always crashes right after starting it - even in safe mode. The only notification I get is (in German) "Firefox funktioniert nicht mehr. Ein Problem hat die richige Ausführug dieses Programms verhindert. Schließen Sie das Programm" Please help!!!

Asked by webersebastian 1 週前

Last reply by Tom 1 週前

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I select DuckDuckgo as my preferred search engine and remove google from the search options, but when I restart, Firefox reinstalls google as default.

Using Firefox 58 on a Mac running High Sierra, I remove Google from preferred search engines and choose DuckDuckGo as my default. When I restart Firefox, I find Google i… (閱讀更多)

Using Firefox 58 on a Mac running High Sierra, I remove Google from preferred search engines and choose DuckDuckGo as my default. When I restart Firefox, I find Google is reinstalled and made the default.

Asked by chpoot 2 年前

Last reply by jscher2000 2 年前

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I get spam malware messages on one profile only and not the others

A few days ago I started getting full page spam messages when looking at threads in one forum only. I have to keep backing out or closing out of Firefox. Initially FF blo… (閱讀更多)

A few days ago I started getting full page spam messages when looking at threads in one forum only. I have to keep backing out or closing out of Firefox. Initially FF blocked them, but not anymore. Norton never blocked them.

These messages only come up when using one FF profile, not another. They also do not show up when using a Chromebook, so I presume the problem is on my end.

I have cleared all cookies & cache and did a complete scan with Norton, Malwarebytes, & AdwCleaner. Even restored Windows 7 back to an earlier time. But none of this helped.

They are full page messages & say they're from AT&T, Walmart, or Visa. However the addresses all start out with: happy.luckyparkclub.com/………..

Sometimes the messages appears right away & sometimes it takes a few minutes.

I cleared FF cookies, went back to the forum, & then looked at the cookies again. I noticed that happy.luckyparkclub.com and dbmtrk.xyz both appeared in the cookies list at the same time, 23 seconds. The forum cookie was time stamped at 22 seconds.

If I look at the forum using a different FF profile there is no problem & neither of these 2 cookies are there.

If I open a New Private Window in the problem profile then I don't get the messages either, at least not yet.

What does the Private Window NOT access that the regular window does?

Which profile folder or file could be causing the problem?

Thanks for any suggestions.

Asked by Mike109 7 個月前

Last reply by d3von 7 個月前

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web page music loads in IE but not Firefox. Have downloaded Windows Media Player Firefox plug in but still nothing. Any other suggestions?

Can't get any sound when I open one webpage in Firefox but sound works in Internet Explorer. sound files are .wmv and mp3 format. I have Windows Media Player Firefox Plu… (閱讀更多)

Can't get any sound when I open one webpage in Firefox but sound works in Internet Explorer. sound files are .wmv and mp3 format. I have Windows Media Player Firefox Plug in installed and set to always activiate. Also have Quicktime & Shockwave activated. Any suggestions. Operating system is Windows 7. Thanks

Asked by rmrail 5 年前

Last reply by cor-el 5 年前

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Firefox is not saving updated passwords

Several months ago, Firefox stopped saving updated passwords. For instance, I have changed my Amazon password. Every time I go to Amazon it displays my old password (I ca… (閱讀更多)

Several months ago, Firefox stopped saving updated passwords. For instance, I have changed my Amazon password. Every time I go to Amazon it displays my old password (I can tell by the length), and after I manually enter the new password it asks if I want to update the saved password. I click yes but each time I go back it is still the same old password that is stored. This happens on many sites, not just Amazon.

Asked by mitchmcc 3 年前

Last reply by FredMcD 3 年前