Firefox 技術支援討論區

I am unable to open my Firefox on my computer because I receive a message saying that my computer cannot find the following file: vcruntime140_1.dll. I have tried uninstalling Firefox, and the reinstalling Firefox. This did not solve the missing file problem. I have tried re-installing Firefox. This did not solve the problem. The file is still missing. When I click on my Firefox App, all I get is a blank screen. I am unable to use Firefox. This computer uses Windows 10 with a 64 bit. I have several other computers, with Firefox installed, and I do not have this problem on any other computers using either Windows 10, Windows XP, or with a recent version of Linux. What procedure can I follow to restore this missing file to this computer? Your help would be greatly appreciated. I have some knowledge of computers, but I lack technical knowledge. Any help you can give will be deeply appreciated. Thank you

Hi,

When I try to access Firefox Task Manager from Menu>More, the Task Manager shortcut is not available (screenshot is attached). However it is accessible by about:performance command.

Could you please help me to solve this issue?

Thanks

Hello,

My Firefox routinely shuts down while I'm using my 2018 Macbook Pro, and the problem began when I updated my IOS to Big Sur This is a systemic problem with non-native apps ever since installing Big Sur. Apple won't address the problem unless I confirm that my non-native apps are compatible with Big Sur. Can you please confirm the most updated version of the Firefox Browser is compatible with Apple's Big Sur IOS? Can you also let me know if other users have experienced problems and if there is any fix?

I 1000% hate Yahoo, I prefer the Google Search. And Yahoo always opens up a new window. Is there an easy way to never allow Yahoo to take over the search? I do remove it (ha, seems like every day). But I would prefer to never have Yahoo take over the search.

Hi. When copy-pasting text with formatting (bold, italics, spacing) into any Reddit.com comment submission box (not post submission boxes) from any external text application (Microsoft Word, Google Docs, Pastebin) using Firefox (v88.0.1), all formatting is lost and seemingly random newlines are added. Instead of lines going from the entire space left to right, they are cut off in the center where newlines are added.

The text tends to look like this. And any bold and italic portions are removed. (Intended)

The text tends to look like this. And any bold and italic portions are removed. (Resulting)

When trying to delete this text and copy-paste additional times, ghost text appears that cannot be deleted but overlays on top of any additional text. Removing any parts of text seems to paste another copy and infinitely loop more of the pasted text, creating a horrible looking overlay of text that now looks like cryptic symbols because of the overlaying.

I posted and looked through Reddit's /r/help, and it seems that multiple people are reporting this issue, all using the latest version of Firefox and having the issue appear in the last few days.

I have already tried disabling extensions, launching in Safe Mode, clearing Firefox cache, manually troubleshooting settings in about:config, looking through all entries of about:support, refreshing the Firefox profile, completely reinstalling Firefox. The issue does not appear to be my installation, but rather a bug with the software on this version.

Any help is appreciated, I am totally stumped.

Hi all,

since I set up my blog I am sometimes & very infrequently experiencing the problem that either the style sheets are not supported (see attachment), or I am getting an error message to the effect that the address of my blog can't be reached. I already posted in the WordPress forum, and a user took a look at my blog, but couldn't replicate the error. So I came to the conclusion that this is maybe an issue with Firefox. My question: Can anybody replicate this error, and may--if possible--be post a solution here?

TIA,

Claus

I have recently lost the ability to “Bookmark This Page”. It used to be directly under the Bookmarks tab where I could choose to put it into a folder but the option is no longer available can anyone help please? I am using Firefox Browser 88.0.1 (64-bit)

I realise that Firefox uses up a lot of Memory (particularly as it tries to run each Tab separately). However, my Firefox seems to keep increasing its usage!

I can start with a number of Tabs open & (after refreshing each Tab - to ensure it is "lice" & "active") I will get (according to Windows Task Manager) about 1,300MB in use.

Without opening up any more Tabs & without trying to run any Web-Based Videos, over a period of a few hours it will increase & increase & increase - perhaps getting up to 4,000MB!

I've cross checked with "about:performance" (to open FF's own Task Manager), to show the individual Tab usage, & that NEVER totals up to anywhere near the figures shown by the Windows Task Manager!!

Obviously, my FF is fully up to date!

Any comments!

My Evernote web clipper stopped working last night, and multiple attempts to get it working, including help from Evernote support. The issue seems to be related to cookies in some way. I was wondering if anyone else was having any problems with Evernote. Access to the Evernote website is also being affected.

Hi, I see that Print Preview is gone, but I figured out how to deal with that by setting the scale in Print mode. However, I have noticed just in the past week or so, that no matter how the scale is set, the web page will NOT print properly. I tend to print mainly receipts for online purchases and recipes from various sites. This is now impossible. I've done the troubleshooting and refreshing to no avail - there seem to be no manual print settings for Firefox. I've had to resort to taking a screenshot and pasting it into a blank Word document, which of course shows all the webpage extraneous stuff that I don't want to see. Can you help?

I cannot get Firefox to run on my notebook. I deleted a Firefox Icon on the MacBook Air pop-up start bar & now Firefox is gone? It is still runnning on my Apple IPhone. How do I bring the desktop back to life without having to enter everything again? Thank you in advance

This only happens when I enable my adblocker, AdBlocker Ultimate. This is new behavior and was not occurring at the beginning of the week at least.

Reproduce: 1) Ensure adblocker is enabled 2) Select a playlist on youtube 3) Play first video 4) Select firefox's picture in picture icon 5) Wait for first video to end 6) Observe picture in picture closing when next video in playlist plays

This did not occur before and I was able to view youtube playlists in picture in picture without issue. Disabling adblocker seems to correct it but this is not a solution I'm willing to go with.

My money program uses an importer to download files directly (rather than saving to desktop & manually importing. The institutions' choices always include OFX, QFX, and QIF. The Application list in Options lists OFX -- in two places-- and QFX. Both are assigned to the importer.

No matter what format I choose, I have to browse for the importer (several clicks). To check, I downloaded account information for several accounts held with the same institution, cycling through those 3 formats. Same result each time. "Always do this" is checked and OFX and QFX are assigned to the importer as you can see in the screenshot.

Shouldn't FF be adding QIF when I download activity in that format? I certainly didn't add OFX or QFX manually! And can anyone explain why "Use importer" is broken?

TIA mm

Hi.

Why would you remove FTP? It's not obsolete, I use it for work, and a good one third of my browsing is easily ftp sites such as NetBSD.org, ftp.gnu.org and others. FTP is still used heavily.

I really really dislike that it's gone. I'd gladly spend 30-40$ a year for a paid version.

I've been using you guys back to Mozilla, Firebird, Netscape and even earlier ..possibly related was NCSA Mosaic. C'mon guys.. which Millenial decided FTP was obsolete and uncool because it was old? It's how most of the Open Source projects and distributions still move data around. :~( This is the first time since I started using Netscape/Mozilla/etc that you've ever done something I don't like. The last thing I want to do is be forced to use Chrome or some other garbage. Please.. bring it back or some sort of external module we can pay for to get browsing back. Please! I beg you. (Trying hard to be really civil and nice here ..truely baffled that it'd be removed).

A.

All FYI,

The latest update from FireFox, on my Kubuntu 18.04 LTS server, disconnected and disabled all my networking, at least I thought so. Rebooting did not help! Running test I could not ping www.google.com, but found I could ping any direct IP, thus Google's DNS server: 8.8.8.8 would ping. Checking I found that the update had disabled dhclient, so re-installed dhclient then ran:

  dhclient <active port>

Used ifconfig to find the active port and now back to working.

Hate it when the developer idiots do not follow the legally mandated "Must Test" laws. Always causes problems when they do not follow the laws!

Cheers!

TBNK