Firefox 技術支援討論區

Today May 1, I noticed that any website that shows a recaptcha checkbox, including the google recaptcha demo (https://www.google.com/recaptcha/api2/demo) only shows an infinite spinner in firefox v125.0.3. I've tried the same sites in chrome and edge and the recaptcha works fine. In FF, I have cleared my cache, disabled tracking protection, disabled anti-virus and tried troubleshooting mode - still get the infinite spinner. Last week, I had no problems with recaptcha.

No longer able to copy or paste text on Firefox with Windows 10. Copy and Paste are greyed out in the right click menu after selecting text. Using CTRL-C, V or P does nothing at all. Still works fine in other browsers. What has Firefox broken again this time?

Hi, I have been using firefox for many years and never showed me an UAC popup requiring permissions to update firefox as soon as i clicked the firefox icon in the taskbar. Today suddenly required it. I am administrator in windows 10, and have automatic updates enabled as always. I am using 125.0.3 (64-bit) version. This could be a bug or a virus? i am worried that could have given permission to a virus to install something else when i pressed the firefox icon.

I can login from other web browsers, but not Firefox. What's going on?

When I try to login as I have always dine in the past, this is what comes up: https://outlook.live.com/mail/0/

But then absolutely nothing happens. Please advise.

For some reason when I try to download a screenshot of [this tweet] it fails every time; I tested it and it's just that tweet specifically. This has never happened before and I assume it's just a bug since copy-pasting still works. Any help with this?

Hi,

I have windows 11 pro 23H2 and latest Firefox installed. I have no keyboard attached to computer and when I touch the adress bar nothing happens, touch keyboard does not show up. I tried with 3 different computers. Edge and Chrome works and shows the touch keyboard. Any suggestions or is there a bug?

I've tried EVERYTHING I can think of to fix this issue. When 'trying' to open a YouTube video in Firefox, I'm 'informed' that I'm offline - try reconnecting (or something like that). I'm NOT offline. Three other browsers have NO problem opening these YouTube videos; it's only Firefox. Can someone PLEASE come up with a REAL resolve to this issue? I don't want to give up on Firefox and go back to Chrome. But this issue is VERY annoying. Thanks to anyone who can provide constructive resolution(s). AL R.

For years, I have used print to pdf in Firefox to generate pdf files of long web pages. It always worked. But lately, I noticed that huge numbers of blank pages are inserted in the pdf file, seemingly at random. I looked at the HTML source, and could not see anything that obviously triggers the blank pages. For example, a web page that ought to print to about 35 pages generates a file of more than 600 pages, with most of them blank.

I can use Microsoft Edge as an alternative, but pdf files from that browser strip out all the color, and are nevertheless super huge, about ten times larger than the ones from Firefox. E.g. the file mentioned above, about 35 pages, would be about 1.3 MB from firefox, and 12 MB from Edge. So getting the file from Firefox would be nice.

Is there a reason why print to pdf is behaving in this strange way, and anything I can do about it?

In the last couple of days I've been unable to login to my virginmedia accounts using firefox, all other browers work fine, I can enter details no trouble but as soon as I press the blue button on their page nothing happens, cleared cookies and data for virgin but didnt help.

I removed the Firefox Relay, however whenever I want to open my email its still there and I have to keep entering my email address manually, How do \i get rid of it?

This problem occurs on My wife's and my machines. My wife has a printer. I do not. When we try to print the preview shows only a few lines or at best a half page. Even if we want to print multiple pages that's all that shows up. We have "print all" as the default setting. The problem started about a month ago. I think it has something to do with the newer versions of Firefox.

When I followed instructions, it sent the login file to the flash drive I designated but in an Excel format & I don't know how to print it in a readable (.doc format). Any help is greatly appreciated. bucretired@yahoo.com

Office online will not load correctly. I've attached an example of how Excel loads. This is happening with Word as well. Cache was already cleared and the browser was reset as well.

I get a blank screen when I try to access my e-mail. Is there a reason you do not want me to access my e-mail? Don't tell me you will e-mail me the answer. I will not get it because you will not let me access my e-mail. This situation has been going on for a few weeks and it is getting irksome. When I call your support people hank up on me.