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Internet speed significantly slow on Firefox than on other apps

My wifi plan is of 50 Mbps. When checked on Firefox via Ookla speedtest it shows only 9 to 10 Mbps. It has been showing this since the past week, before that it was accur… (閱讀更多)

My wifi plan is of 50 Mbps. When checked on Firefox via Ookla speedtest it shows only 9 to 10 Mbps. It has been showing this since the past week, before that it was accurate to 50 Mbps. Also when checked on Ookla Speedtest app on Windows, the speed is accurate (50 Mbps). I was trying to attach screenshots but it is stuck on 'Loading'.

MMG97 於 2 年前 詢問

RobertJ 於 2 年前 解答

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Bookmark in the toolbar has gone missing

After upgrading to v62.0, bookmark in the toolbar starts to refuse to appear while bookmarks toolbar is activated. Not sure what I can do to get it back where it used to … (閱讀更多)

After upgrading to v62.0, bookmark in the toolbar starts to refuse to appear while bookmarks toolbar is activated. Not sure what I can do to get it back where it used to be under the address bar. Thanks.

Joefucious 於 2 年前 詢問

jscher2000 於 2 年前 解答

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I am getting a "Performing a tls handshake" when I'm trying to view a webpage. How can I fix this?

I have Firefox 63.0.1 64 bit using Win 7. After the latest update, I frequently get the "performing a tls handshake" when trying to view a webpage. After 7 to 8 minutes I… (閱讀更多)

I have Firefox 63.0.1 64 bit using Win 7. After the latest update, I frequently get the "performing a tls handshake" when trying to view a webpage. After 7 to 8 minutes I get a message saying "Secure Connection Failed. The connection to the server was reset while the page was loading. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem." I've researched this problem and haven't come up up with an answer as to how to correct this. Does anyone know how to correct this?

dutchjim 於 2 年前 詢問

dutchjim 於 2 年前 解答

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Firefox closes itself randomly

Hello I have Firefox (version 63, 64 bit) installed on a computer with over 50 Computers. A few months ago Firefox started an odd behavior. Sometimes shortly after startu… (閱讀更多)

Hello I have Firefox (version 63, 64 bit) installed on a computer with over 50 Computers. A few months ago Firefox started an odd behavior. Sometimes shortly after startup or in the middle of surfing, Firefox just closes its Window. I checked, clearing the cache , with did nothing. Starting it in Safe Mode works fine. What should I do ?

r4a5a88 於 2 年前 詢問

r4a5a88 於 2 年前 解答

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Profiles are stored in two locations (local & roaming) but none of the articles I have read specify which to use OR both.

Reference: https://support.mozilla.org/en-US/questions/1174885 The final answer was 'roaming' which was all that ragnajoe and myself wanted to know. The other articles… (閱讀更多)

Reference: https://support.mozilla.org/en-US/questions/1174885 The final answer was 'roaming' which was all that ragnajoe and myself wanted to know. The other articles about profiles, backups, recovery, '2017-10-13-12-36-19-82d39f.png',etc., ASSUMEs everyone has the same knowledge background. The problem could have been answered by referring us to: https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_finding-your-profile-without-opening-firefox.

 Please use a more non-assuming tech editor next time.

LFCF_v52-v61 於 2 年前 詢問

cor-el 於 2 年前 解答

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Firefox 63.01 options: Your organization has disabled the ability to change some options

My personal copy of Firefox and I am the administrator of my system. I suddenly can't make changes to options and my right click copy/search capabilities are not availabl… (閱讀更多)

My personal copy of Firefox and I am the administrator of my system. I suddenly can't make changes to options and my right click copy/search capabilities are not available

Vmoutsop 於 2 年前 詢問

cor-el 於 2 年前 解答

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Firefox won't start, can't work out why

Having some trouble with Firefox and I'm at my wits end on how to fix it. Clicking the Firefox icon in Windows 10 (whether that's in the Start menu, the taskbar or the ap… (閱讀更多)

Having some trouble with Firefox and I'm at my wits end on how to fix it. Clicking the Firefox icon in Windows 10 (whether that's in the Start menu, the taskbar or the app itself in Program Files) won't launch Firefox. The blue loading spinner appears briefly next to the pointer, then disappears. Sometimes a Firefox process appears in Task Manager then instantly disappears, but sometimes it doesn't. Here's what I've tried so far:

- Restarting - Reinstalling - Deleting my Firefox profile and all Firefox app files - Launching in safe mode by holding shift - Launching in safe mode by adding the "-safe-mode" comment - Running as administrator - Checking it's not being blocked by antivirus - Loading the Firefox profile manager by typing "firefox.exe -P" in the run dialog box. This does the same as trying to load Firefox - nothing happens

I can't think what else to do. It may be a coincidence, but my primary monitor died, I restarted the PC and then Firefox wouldn't work. I can't see how it could be related, but who knows.

Anyway, any help would be greatly appreciated!

alexblake2 於 1 年前 詢問

philipp 於 1 年前 解答

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PDF printing problem

Firefox shows a PDF invoice provided by my internet bank. The PDF is readable on screen but when I print it out, all the text is scrambled (see enclosed scan). What happe… (閱讀更多)

Firefox shows a PDF invoice provided by my internet bank. The PDF is readable on screen but when I print it out, all the text is scrambled (see enclosed scan). What happens? I have to go the long way and download the document and read it with Adobe Acrobat Reader and print from there to get it right. Or I can use Chrome, from there it will print OK.

hakan_lofgren 於 2 年前 詢問

hakan_lofgren 於 2 年前 解答

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Problem playing videos

This is a link to my university video courses: http://video.tau.ac.il/index.php?option=com_videos&view=video&id=14444&Itemid=53&lang=he when I enter a vid… (閱讀更多)

This is a link to my university video courses: http://video.tau.ac.il/index.php?option=com_videos&view=video&id=14444&Itemid=53&lang=he when I enter a video I get the following error message: "Error loading player: No playable sources found". when I enter the web console I can see the following error message: "Cannot play media. No decoders for requested formats: application/vnd.apple.mpegurl". I disabled all of my add-ons/plugins and the video still doesn't play. what can I do? in chrome I can see the videos but I want to use firefox. Thank you in advance

cellularplaya 於 2 年前 詢問

McCoy 於 2 年前 解答

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I get yellow box and this text "<window id="main-window" ^

my laptop did an update on something and when trying to start firefox I now just get a yellowish nearly full page box with the following text in a section at the top "<… (閱讀更多)

my laptop did an update on something and when trying to start firefox I now just get a yellowish nearly full page box with the following text in a section at the top "<window id="main-window" ^ ". Uninstall and new install does not change anything. </p>

keith.packham 於 2 年前 詢問

philipp 於 2 年前 解答

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Firefox is the only browser that doesn't render Google Map images, it needs to be programmed correctly.

Click any image on the left in this Google Map Images and it should show up in full on the right, but Alas, Firefox is the only browser that is incapable of rendering the… (閱讀更多)

Fiascokid 於 2 年前 詢問

jscher2000 於 2 年前 解答

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'Your Browser Is Being Managed By Your Organization'-Issue Resolved

Firefox 73.0.1 It is being used on a home desktop running Win 7 Home Premium. In 'Tools->Options->General,' a blue link states 'Your Browser Is Being Managed By You… (閱讀更多)

Firefox 73.0.1

It is being used on a home desktop running Win 7 Home Premium.

In 'Tools->Options->General,' a blue link states 'Your Browser Is Being Managed By Your Organization.'

When I click on the link, a new tab opens with 'Enterprise Policies' stating:

'Policy Name': 'Certificates'

'Policy Value ': ImportEnterpriseRoots'

'Value': 'True'

Are they the settings that I want or am I missing something?

Buddy2014 於 1 年前 詢問

Buddy2014 於 1 年前 解答

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How to change 4th and 5th mouse's buttons?

I want to change the behavior of my mouse extra buttons(e.g. 4th button mapped to reload the page) I have already searched for answers, but the solutions I found told me … (閱讀更多)

I want to change the behavior of my mouse extra buttons(e.g. 4th button mapped to reload the page)

I have already searched for answers, but the solutions I found told me to search for "mousebutton.4th.enabled" in "about:config", and it's not there

pbnnr 於 2 年前 詢問

McCoy 於 2 年前 解答

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Where is my "junk mail folder" in outlook gone?

Hello to whom it may concern: Two days ago my Firefox Browser was updated for my automatically, to 75.0(64-Bit). But today I need to reboot my computer due to things gett… (閱讀更多)

Hello to whom it may concern: Two days ago my Firefox Browser was updated for my automatically, to 75.0(64-Bit). But today I need to reboot my computer due to things getting slow. Once I rebooted I had noticed when I had opened Outlook Email in my Firefox Browser the "Junk E-mail Folder" had disappeared. I immediately went to my standby browser on 'Edge' and checked to see if things had also changed on my Outlook E-mail account, it was all good nothing missing or changed. I totally only use Firefox Browser it is the only browser I trust and know that protects me(plus Firefox is so much faster). I do hope this issue can be fixed fast, since I do get important e-mails that end up in my Junk e-mail folder I need to have access to. Kindest regards, Milton

MLB 於 1 年前 詢問

MLB 於 1 年前 解答

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I am unable to add an extension to the toolbar

I have added https://addons.mozilla.org/en-US/firefox/addon/gfycat-click-to-gif/ It shows up in the Extensions section under "about:addons" and it is enabled. However in … (閱讀更多)

I have added https://addons.mozilla.org/en-US/firefox/addon/gfycat-click-to-gif/

It shows up in the Extensions section under "about:addons" and it is enabled. However in my toolbar, there is no icon for it and therefore I cannot use it. I've tried using the "Customize" feature but none of my extensions show up there, so I cannot drag them to the toolbar.

I would attach screenshots, but even that isn't working on this support page form.

drewgbarnes 於 2 年前 詢問

drewgbarnes 於 2 年前 解答

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How can I change the menu background color?

I'm running Firefox 62.0 on Linux. I'm using the Light theme, but the menu bar and drop down menus have suddenly changed to dark. How do I get them back to a light back… (閱讀更多)

I'm running Firefox 62.0 on Linux. I'm using the Light theme, but the menu bar and drop down menus have suddenly changed to dark. How do I get them back to a light background with black text? btw - when it changed, I couldn't read the menus because they were black text on black background. After trying a variety of themes, which didn't affect the menus, somehow they changed to black background with white text, so I can at least read them.

MaryTurk 於 2 年前 詢問

MaryTurk 於 2 年前 解答

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Firefox don't show wifi login page

When I'm in some public places (hotels, airports, coffee shops, etc) sometimes when I connect to the wifi Firefox doesn't show the login in page. So I've got full wifi si… (閱讀更多)

When I'm in some public places (hotels, airports, coffee shops, etc) sometimes when I connect to the wifi Firefox doesn't show the login in page. So I've got full wifi signal but can't access the internet.

Note: At the same time the internet is fully working with that same wifi on my mobile phone.

Thank you...

ruidebrito 於 2 年前 詢問

Shadow110 於 2 年前 解答

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How to turn off text suggestions whenever I type anything anywhere, an annoying text suggestion box appears. Make it go away.

This is not the search suggestions everyone asks about - this is an annoying box that appears word by word as you type above what you type, for instance "type Tyler tape"… (閱讀更多)

This is not the search suggestions everyone asks about - this is an annoying box that appears word by word as you type above what you type, for instance "type Tyler tape" as I type the word "type". It's useless, annoying, distracting, and I want it GONE.

David1540 於 2 年前 詢問

McCoy 於 2 年前 解答

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How does one turn off 'Deceptive Site' blocking?

Every now and then, I get the 'Firefox Red Screen of Caution' about the site I'm attempting to visit. It's shown as a Deceptive Site, and I'm urged to NOT visit it. One… (閱讀更多)

Every now and then, I get the 'Firefox Red Screen of Caution' about the site I'm attempting to visit. It's shown as a Deceptive Site, and I'm urged to NOT visit it. One option open to me is to 'Ignore Warning' and proceed. This works most of the time, but occasionally even clicking that option does not allow me to bypass Firefox's well-intentioned blockade and have to use an alternative browser. How do I deal with this otherwise?

Electrojim 於 2 年前 詢問

Electrojim 於 2 年前 解答