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  • 已解決

Google Passkey Prompt

Since the Tahoe upgrade I can't login to my google account because the 'Passkey' prompt that the system is supposed to automatically trigger, never eventuates as it used … (閱讀更多)

Since the Tahoe upgrade I can't login to my google account because the 'Passkey' prompt that the system is supposed to automatically trigger, never eventuates as it used to in Sequoia. I am signed into my account on the same desktop using Safari but my preferred browser is Firefox, so this is quite frustrating.

QbnPat 於 3 個月前 詢問

Pakeeza Safdar 於 3 個月前 解答

  • 已解決

Strange download from Firefox today - xRqj7qhl.html - Sixe: zero bytes - Kind: HTMLtext

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Th… (閱讀更多)

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Thanks

cecchijac 於 5 個月前 詢問

jscher2000 - Support Volunteer 於 5 個月前 解答

  • 已解決

Firefox on MacOS Tahoe "freezes" after closing and re-opening my laptop

I am using Firefox on my MacOS Tahoe. There is a persistent annoying issue where whenever I close (physically fold) my laptop screen and reopen it, Firefox will be frozen… (閱讀更多)

I am using Firefox on my MacOS Tahoe. There is a persistent annoying issue where whenever I close (physically fold) my laptop screen and reopen it, Firefox will be frozen. It will be frozen in the sense that I am unable to interact with any tabs or anything until I manually quit Firefox and reopen it (which automatically reopens all my tabs), making it usable again. This doesn't happen every time I close and reopen my Mac, but it definitely happens the majority of the time and makes the browser hard to use.

I've attached a screenshot of what a new window looks like when Firefox is frozen. It looks just like a Firefox window when unfocused.

Notes:

  • It doesn't entirely freeze Firefox. In fact, I can "switch" to a different tab by clicking on the tab and then shutting and reopening my laptop again. The new tab will show on reopening but Firefox will still be frozen. This process can be repeated.
  • I can pretty consistently replicate the bug by shutting my laptop, waiting 10 seconds, and reopening it. This will almost always result in the freeze.
  • The bug still happens if I'm not focused on the Firefox window but on a different app.
  • The bug doesn't seem to happen if I just lock my screen but don't shut it closed.

Things I've tried that haven't fixed it:

  • Updating my OS.
  • Restarting my laptop.
  • Disabling hardware acceleration.
  • Disabling themes and extensions.
  • Deleting and reinstalling Firefox, including deleting the user data in the "Library/Application Support" folder.

Let me know if there's any more information I can provide or fixes I can try. Also let me know if I should go ahead and file a Firefox bug report for this. Thank you.

leejasper851 於 1 個月前 詢問

leejasper851 於 3 週前 解答

  • 已解決

"Always ask you where to save files" - but it's not asking

Using Firevox 142.0.1 on a MacBook Air. I always have "Always ask you where to save files" checked in Preferences, but lately it sometimes fails to ask me. For example, i… (閱讀更多)

Using Firevox 142.0.1 on a MacBook Air. I always have "Always ask you where to save files" checked in Preferences, but lately it sometimes fails to ask me. For example, if I try to download a file from Google Drive. Is anyone else having this problem? Is there something I can do about it?

Barubiito 於 4 個月前 詢問

MarkRH 於 4 個月前 解答

Google Drive not loading properly

Hello, Google Drive today stopped loading properly. I keep getting the rotating circle or "working" in the lower left corner of the browser window. I can get it to loa… (閱讀更多)

Hello,

Google Drive today stopped loading properly. I keep getting the rotating circle or "working" in the lower left corner of the browser window. I can get it to load fine in Safari and Chrome.

Docs and sheets I already had open, I seem to be able to interact with and edit normally. But navigating the main file path in Google drive, opening folders, and opening files isn't working.

I would really prefer to not switch browsers, as my entire workflow is set up on Firefox.

Suggestions?

Thanks, Sarah

sarah.schetter 於 3 個月前 詢問

Denys 最近回覆於 3 個月前

need an F key

Would it be possible to code in an F-key that would automatically send a URL to Chrome in the case where you attempt to view a page or video in Firefox and it hangs or ju… (閱讀更多)

Would it be possible to code in an F-key that would automatically send a URL to Chrome in the case where you attempt to view a page or video in Firefox and it hangs or just does nothing? Then with one key we could just be taken to Chrome where the page would work correctly! That would be just awesome! Firefox has really gone down the tubes as far as reliability is concerned. I only use it because I prefer the layout but when it fails (every day multiple times) Chrome is the solution and it always works. Why is this? Can't the FF folks write a decent package that works?

PIZZAFOUNDRY 於 5 個月前 詢問

Ron Wilson 最近回覆於 5 個月前

  • 已解決

Can I turn off the tab groups?

I love Firefox and generally really appreciate the way y'all operate as a company and developer. However, I really don't like this new function to add tabs to a group. … (閱讀更多)

I love Firefox and generally really appreciate the way y'all operate as a company and developer.

However, I really don't like this new function to add tabs to a group. Since it rolled out, I'm always adding tabs into groups when I don't mean to. Really, it's creating a group almost every time I move a tab around. If I delete the group, it's just more clicks and distractions to deal with.

In the past, when you've rolled out new features like this, you've also made it very easy to turn off any new feature we don't like. But I can't figure out how to turn this off. Is it possible?

Thanks for your help.

zach.cannon 於 4 個月前 詢問

George Kitsoukakis 於 4 個月前 解答

Video Playback issues on Firefox

I'm on a Mac using Mac OS Big Sur, 11.7.10. Videos will not play on Firefox, whether on Youtube, in social media, on websites, or whatever. Sometimes the video will pla… (閱讀更多)

I'm on a Mac using Mac OS Big Sur, 11.7.10.

Videos will not play on Firefox, whether on Youtube, in social media, on websites, or whatever. Sometimes the video will play with no audio, sometimes I just getting a rolling wheel.

I have other functionality issues that may be related.

I don't want to close and restart all the time. I am considering changing to a new default browser over the issue.

If I switch to Chrome or Safari, the videos play fine. Which seems like my answer.

54sb49x8fz 於 3 小時前 詢問

When going into full screen mode in Firefox while watching a video, the cursor will not automatically disappear until you move it

When switching to full-screen mode in Firefox while watching a video, the cursor won't disappear automatically until you move it. This issue affects all players except th… (閱讀更多)

When switching to full-screen mode in Firefox while watching a video, the cursor won't disappear automatically until you move it. This issue affects all players except the native Firefox player. The bug appeared in version 143 and higher (affects all builds, including stable, Beta, and Nightly). I've tested the issue by rolling back the browser to versions 140 and 142.0.1, and everything works fine. There's a thread about this issue on the Bugzilla forum. macOS versions Tahoe 26.0 and Sequoia 15.7 are currently running. I can't test on other systems.

Andrey 於 3 個月前 詢問

Andrey 最近回覆於 3 個月前

I have lost all my saved sites and passwords even from Sync

I was able to use it this morning from my macbook. But the afternoon I was on sites where my passwords usually fill but now everything is empty, everything had been delet… (閱讀更多)

I was able to use it this morning from my macbook. But the afternoon I was on sites where my passwords usually fill but now everything is empty, everything had been deleted. I tried to log out and back in to mozilla and sync, but everything is gone. Over 100 sites and passwords. How this happened ? Where can i ask for help since Mozilla doesn't offer any.

JoCika_ 於 5 個月前 詢問

jmcdb 最近回覆於 2 個月前

Is there a way to remove specific stories?

Is there a way to remove specific stories from appearing? I'm Canadian and do not wish to see what the US President has done in these stories. Google News has a hide feat… (閱讀更多)

Is there a way to remove specific stories from appearing? I'm Canadian and do not wish to see what the US President has done in these stories. Google News has a hide feature for specific keywords. Does Mozilla?

boosekaty 於 11 小時前 詢問

Firefox no longer working with multiple apps and websites

All of a sudden, I can't access several websites through Firefox that I have used for years -- but I CAN access them in other browsers, like Chrome and Safari. Also, Fir… (閱讀更多)

All of a sudden, I can't access several websites through Firefox that I have used for years -- but I CAN access them in other browsers, like Chrome and Safari. Also, Firefox no longer works with my password manager. Until about two weeks ago, I could always autofill login information, but no more.

What gives? I am up to date on my IOS (Sequoia 15.5) and on my version of firefox -- and my password manager app. Superfrustrating. I hate to have to turn to Chrome as my primary browser since I hate Google, but I might end up doing that and just not using Firefox anymore, after like 20 years of having it as my primary browser.

ptetta 於 5 個月前 詢問

jscher2000 - Support Volunteer 最近回覆於 4 個月前