顯示問題標籤 顯示所有問題
  • 封存

Firefox crashes on Mac OS Mojave 10.14.16

Hi, I have the latest version of Firefox (68.0.2) and it crashes every time I run it on my Mac (Mojave 10.14.16). It does that in normal mode as well as in safe mode. I t… (閱讀更多)

Hi, I have the latest version of Firefox (68.0.2) and it crashes every time I run it on my Mac (Mojave 10.14.16). It does that in normal mode as well as in safe mode. I tried refreshing Firefox as well, but the problem continues. I also tried downgrading, no change. I would be glad for any ideas, as I have been using Firefox since like 2007 and I really don not want to change to another browser. Thanks.

Latest submitted Crash ID: bp-60c9cff9-08d0-4dea-bbd7-3d1fb0190825

Frantisek 於 1 年前 詢問

FredMcD 最近回覆 於 1 年前

  • 封存

TLS handshake slow, times out after Mac Mojave update

This has now happened after the last two Mac updates. I get the TLS handshake forever until it times out. Occasionally something gets through (like the Mozilla help pages… (閱讀更多)

This has now happened after the last two Mac updates. I get the TLS handshake forever until it times out. Occasionally something gets through (like the Mozilla help pages!) Unlike others who have posted this issue, the same problem holds in Chrome and Safari. I have tried various fixes, including a new identity on my Mac, with no success. Last time the issue seemed to spontaneously resolve after a couple of hours and never reappeared until Mac updated again. While all this is happening, my email works fine, my husband's macbook pro (just like mine) works fine, and my iPad works fine. I have left this message on the Mac help forum, too, hoping someone will have some idea of what is happening. OS Mojave 10.14.6

sunolen 於 11 個月前 詢問

cor-el 最近回覆 於 11 個月前

  • 封存

How do I get the logs from the browser to send to Mozilla when I can't open the browser?

If I leave the auto download or update feature on it does it, then it won't start after update. I have to fully uninstall the app then re-install it. How do I get the log… (閱讀更多)

If I leave the auto download or update feature on it does it, then it won't start after update. I have to fully uninstall the app then re-install it. How do I get the logs from the browser to send to Mozilla when I can't open the browser?

tyrell_wellick 於 2 年前 詢問

FFus3r 最近回覆 於 2 年前

  • 已解決
  • 封存

Something weird happening on Mac

My 2018 Macbook Pro updated last night and this morning I opened Firefox to find the window somewhat zoomed in, and it seems like I’m unable to zoom out. It’s hard to des… (閱讀更多)

My 2018 Macbook Pro updated last night and this morning I opened Firefox to find the window somewhat zoomed in, and it seems like I’m unable to zoom out. It’s hard to describe, but essentially the bookmark toolbar, all tabs and window header are gone, and if I zoom back out in “view” they stay gone. Same goes for the actual top of the webpage I’m on, any webpage. If I go into “preferences” I can scroll up and down the menu on the right side but still can’t see the very top, and I can’t see the options on the left so I can’t fix it that way. I already reinstalled it and it did nothing. I also tried to adjust my Mac display settings and it also does nothing. What’s wrong? Someone fix it please, I HATE Safari, I want my firefox back!!!!

dbletrouble81 於 1 年前 詢問

FredMcD 於 1 年前 解答

  • 封存

Firefox 73.0 Mac OS slow to load some web pages

Since the 73.0 update Firefox 73 loads SOME web pages slowly. For example, got to tesla.com and click on model S. This page barely loads. It starts but the graphic seems … (閱讀更多)

Since the 73.0 update Firefox 73 loads SOME web pages slowly. For example, got to tesla.com and click on model S. This page barely loads. It starts but the graphic seems very slow. I tried loading Firefox 73.0 in safe mode, same problem. Safari loads everything quickly so not my internet connection. Firefox 72 (72.0.2) worked perfectly

Running Mac OS Mojave on a 2013 Mac Pro.

jschneid002 於 11 個月前 詢問

FredMcD 最近回覆 於 11 個月前

  • 封存

Firefox becomes unresponsive after clicking on textboxes in secondary windows such as the print menu and save menu

I am on the latest Firefox (62.0.2) and macOS Mojave. Whenever I open the Firefox print or save menu, or any similar menu, and try to interact with a textbox, the entire … (閱讀更多)

I am on the latest Firefox (62.0.2) and macOS Mojave. Whenever I open the Firefox print or save menu, or any similar menu, and try to interact with a textbox, the entire browser becomes unresponsive and I have no choice but to force quit. I have used Firefox before but not very recently so I do not know if this is a recent issue or if it has always existed. I do not have any add-ons or themes installed. I tried Firefox 61and the issue still exists. I'm now thinking it could be an issue with my computer. Any help is greatly appreciated, thank you.

smsapiro21 於 2 年前 詢問

philipp 最近回覆 於 2 年前

  • 已解決
  • 封存

Firefox will not close. Force Quit does not work. Using Mojave 10.14.1

Cannot close firefox. Have tried force-quit and nothing happens. Do I shut down my computer? Remove Firefox somehow? I can live without it if it wont run. … (閱讀更多)

Cannot close firefox. Have tried force-quit and nothing happens. Do I shut down my computer? Remove Firefox somehow? I can live without it if it wont run.

kem 於 2 年前 詢問

FredMcD 於 2 年前 解答

  • 封存

'Profile is inaccessible or missing' I've tried renaming profiles.ini and the folder but still doesn't work.

I got this error message and used this article: http://kb.mozillazine.org/Profile_cannot_be_loaded It still doesn't seem to work and comes up with the same error. Please … (閱讀更多)

I got this error message and used this article: http://kb.mozillazine.org/Profile_cannot_be_loaded

It still doesn't seem to work and comes up with the same error. Please help.

whatever12 於 2 年前 詢問

cor-el 最近回覆 於 2 年前

  • 封存

Firefox crashes

Ever since I updated my firefox to the newest version, it constantly crashes. I've tried putting it in safe mode and restarting it with the add-ons disabled and it contin… (閱讀更多)

Ever since I updated my firefox to the newest version, it constantly crashes. I've tried putting it in safe mode and restarting it with the add-ons disabled and it continues to crash. I also tried uninstalling it and reinstalling it but no luck.

My report ID is bp-36977277-e0e5-45d1-abdc-bc8b70181230

abmartinez94 於 2 年前 詢問

FredMcD 最近回覆 於 2 年前

Crash Report bp-0796117f-b4e9-435c-b53c-b8c4f0200810

Tab crashes shortly after page load. Can someone tell me if there's a workaround for this crash? We're using ImageBitmapRenderingContext to transfer some images to canv… (閱讀更多)

Tab crashes shortly after page load. Can someone tell me if there's a workaround for this crash? We're using ImageBitmapRenderingContext to transfer some images to canvas, and this works in Firefox 78.

Some potentially relevant details: the code isn't perfect and we may be attempting to transfer some neutered images. These images are being generated from another canvas using createImageBitmap()

Unfortunately, the site is commercial, and somewhat complicated, so I can't share the source.

albertl 於 5 個月前 詢問

FredMcD 最近回覆 於 5 個月前

  • 封存

FF freezes shortly after starting—even in safe mode, even after clearing cache

FF has been freezing EVERY single time I attempt to use it, even since I started using it in safe mode, and after I cleared the cache. It freezes a few minutes after open… (閱讀更多)

FF has been freezing EVERY single time I attempt to use it, even since I started using it in safe mode, and after I cleared the cache.

It freezes a few minutes after opening, and freezes my Mac as well. Takes at least 5 minutes before it unfreezes. I am not getting crash reports. I think this started right after the latest update.

Mickey 於 1 年前 詢問

FredMcD 最近回覆 於 1 年前

  • 封存

Hi, My Firefox can't quit on Macbook Pro iOSX Mojave

I install the lasted Firefox on my macbookpro iOSX Mojave. Firefox worked well after 10 minutes and freeze. I tried to quit Firefox but not worked (using force quit, ter… (閱讀更多)

I install the lasted Firefox on my macbookpro iOSX Mojave. Firefox worked well after 10 minutes and freeze. I tried to quit Firefox but not worked (using force quit, terminal...) Just turn off macbook and turn on again then Firefox worked. But after that the problem still there. Thanks

Thedorus 於 1 年前 詢問

FredMcD 最近回覆 於 1 年前

  • 封存

soa2day.com keeps on opening a page which disappears within seconds. how can I stop this

Many time a day, a tab opens and loads a page from soap2day.com. I have tried to block this without success. Why does it happen, what kind of info is soap2day.com retriev… (閱讀更多)

Many time a day, a tab opens and loads a page from soap2day.com. I have tried to block this without success. Why does it happen, what kind of info is soap2day.com retrieving and how can I stop this altogether?

ygabs 於 1 年前 詢問

FredMcD 最近回覆 於 1 年前

  • 封存

Firefox locks up. Cannot Force Quit

The latest Firefox update locks up my Mac OS 10.14.6. Force Quit does not work. Cannot shut down properly, or at all, unless using the power key. Did not have this pro… (閱讀更多)

The latest Firefox update locks up my Mac OS 10.14.6. Force Quit does not work. Cannot shut down properly, or at all, unless using the power key. Did not have this problem until I updated four days ago. I have to run 32-bit because of other applications.

mhougland 於 8 個月前 詢問

FredMcD 最近回覆 於 8 個月前