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The media could not be loaded, format is not supported.

On a trusted website, for a class which I paid a lot of money to attend, I get this error message, on FireFox only: The media could not be loaded, format is not supported… (閱讀更多)

On a trusted website, for a class which I paid a lot of money to attend, I get this error message, on FireFox only: The media could not be loaded, format is not supported.

I used to LOVE Firefox,but I'm getting frigg'n irritated by it right now. Chrome and Safari both open this page. I had this same problem a few days ago, was sent a long list of possible ways to deal with it that were all over my head complicated. I chose the simplest one- to clear caches, and it worked! yay, for a couple of days, now the error is back. I there must be a different solution , or cause, than the cache one - What needs to be turned on or off, so this doesn't happen? Too complicated, too frustrating.

I'd love it if someone could give me some more ideas on this. Macbook Pro 16" 2021, IOS Monterey 12.1

Thank you!

Paula Z. 於 2 天前 詢問

cor-el 最近回覆 於 3 小時前

Personal login to bank account

My attempts to login to my personal bank account (https://orionfcu.com/) with updated Firefox has failed since 1/16/2022. My electronic account has been active for ~>/… (閱讀更多)

My attempts to login to my personal bank account (https://orionfcu.com/) with updated Firefox has failed since 1/16/2022. My electronic account has been active for ~>/+ 20 years. Firefox has been my default browser from its inception always with Apple iOS systems. After correctly answering a security question, I receive an error message saying than my request cannot be completed...try again later. Bank online assistants recommend I use Edge or Chrome browsers. I have never nor plan to use Edge. I can login with Chrome, but I have rarely used that browser. Am I stuck with Chrome for https://orionfcu.com/? Thanks.

tmarion 於 10 小時前 詢問

cor-el 最近回覆 於 9 小時前

Top Bar of Browser Green Color

This morning I noticed the top bar of Firefox is a green color. I tried restarting my Mac, and re-installing, but it is still green. I can't find anything about this sear… (閱讀更多)

This morning I noticed the top bar of Firefox is a green color. I tried restarting my Mac, and re-installing, but it is still green. I can't find anything about this searching online. Any ideas?

Also, I've been trying to upload an image but that doesn't seem to be working on Firefox..

sean.helvey 於 14 小時前 詢問

cor-el 最近回覆 於 10 小時前

YouTube playlists' tracks skipping and reloading

The example playlist is at Black Sabbath Live Album "The End" - playlist. It plays only the first video that's landed at, the rest are re-loaded and skipped one after ano… (閱讀更多)

The example playlist is at Black Sabbath Live Album "The End" - playlist.

It plays only the first video that's landed at, the rest are re-loaded and skipped one after another.

My username is anonymized in the troubleshooting log.

scrutinizer1 於 13 小時前 詢問

FredMcD 最近回覆 於 12 小時前

email

Somewhere in a "help" article I saw that I have no messages. Does this mean I have an email through Firefox? How do I know if I have messages? How do I access those me… (閱讀更多)

Somewhere in a "help" article I saw that I have no messages. Does this mean I have an email through Firefox? How do I know if I have messages? How do I access those messages if I get any?

MNGRANDMA3 於 1 天前 詢問

FredMcD 最近回覆 於 1 天前

browser is blocking screen share

hello, I am on MacBook Air, when on Zoom.us and I want to share screen I get the message:"browser is blocking access to share screen...." - i have tried Firefox preferenc… (閱讀更多)

hello, I am on MacBook Air, when on Zoom.us and I want to share screen I get the message:"browser is blocking access to share screen...." - i have tried Firefox preferences, gone to Mozilla site eeeeekkkkk. Is there an easy was to navigate an 'unblock', thanks, j

[email removed from public]

joannanash 於 1 天前 詢問

Zian Shi 最近回覆 於 1 天前

Unable to change display back to black text on white background. PLease help!

Please advise how to revert back to old display. It changed with latest update. I am in tears as simply cannot read this light text on black background. I am seeing blurr… (閱讀更多)

Please advise how to revert back to old display. It changed with latest update. I am in tears as simply cannot read this light text on black background. I am seeing blurry, squinting to try focus and getting headache. Spent over an hour trying to follow steps on internet to restore old settings. . Nothing worked. Colour panel in settings shows text selection as black, background as white. But that is not what it's doing. Desperate, else need to set up another default browser. Cannot work like this. Thanks in advance

southernkestrel 於 1 天前 詢問

jscher2000 最近回覆 於 1 天前

Mozilla recently updated and I have lost all my recent bookmarks?

Good afternoon, I recently updated my Mozilla Firefox and all my bookmarks where lost. I have tried everything online to recovery the recent bookmarks but I can only reco… (閱讀更多)

Good afternoon,

I recently updated my Mozilla Firefox and all my bookmarks where lost.

I have tried everything online to recovery the recent bookmarks but I can only recovery older ones or ones from safari which I do not really use anymore.

Can you please help me recovering my recent bookmarks?

Thank you

Warm regards Filip Sali (email removed from public)

filipsali 於 2 天前 詢問

FredMcD 最近回覆 於 1 天前

Bookmark toolbar not displaying the bookmarks in my manage bookmarks

Hello - I recently organized my bookmarks through "manage bookmarks" and it worked fine for a few days. Now, the organization I did does not show up on my bookmarks tool… (閱讀更多)

Hello -

I recently organized my bookmarks through "manage bookmarks" and it worked fine for a few days. Now, the organization I did does not show up on my bookmarks toolbar but it does show up when I click "manage bookmarks."

What's not syncing up? Any guidance is appreciated! Thank you!

gabisemora 於 2 天前 詢問

jscher2000 最近回覆 於 2 天前

Tabs in Forefox keep crashing and not leaving a log.

I am on MacOS X with the latest firefox. I refreshed it and disabled AV and all plugins, it still crashed. There are also no logs of the crashes I can find. What should … (閱讀更多)

I am on MacOS X with the latest firefox. I refreshed it and disabled AV and all plugins, it still crashed.

There are also no logs of the crashes I can find.

What should I do to enable them, or diagnose further?

dan213 於 3 天前 詢問

FredMcD 最近回覆 於 2 天前

Firefox 96 crashes made downgrade to 95.02 fail too, even after HTTP3 fix

This is what I’ve already reported (via Twitter to @FirefoxSupport, see https://twitter.com/quiet_listening/status/1481598382942703616). Read several support threads, tri… (閱讀更多)

This is what I’ve already reported (via Twitter to @FirefoxSupport, see https://twitter.com/quiet_listening/status/1481598382942703616). Read several support threads, tried the http3 fix (as indicated via e.g. https://support.mozilla.org/en-US/questions/1364124), but without any success.

André Torkveen 於 1 週前 詢問

FredMcD 最近回覆 於 2 天前

My firefox is now yellow orange and hard to view

My firefox header has gone from clear to a horrible yellow orange which is hard to view . How do I reset or get it back to the way it was , I am 78 and not computer lite… (閱讀更多)

My firefox header has gone from clear to a horrible yellow orange which is hard to view . How do I reset or get it back to the way it was , I am 78 and not computer literate !

Thank you , Tim

tlongrich 於 2 天前 詢問

FredMcD 最近回覆 於 2 天前

GArbled Text

Well, even the pulldown is not working here. None of the solutions for the garbled text works for me (and now that pulldown option isn't always working) and I am about to… (閱讀更多)

Well, even the pulldown is not working here. None of the solutions for the garbled text works for me (and now that pulldown option isn't always working) and I am about to permanently change to Safari after years of being a Firefox advocate and user. Without any way to actually ask an actual person about this question/problem and not being a programmer I am exceedingly frustrated and disappointed. I do have to agree with the commenter who said we shouldn't have to go through this just to get a website to display. I've tried several times to upload an image but frankly I feel like just giving up

arobey 於 6 天前 詢問

Seburo 最近回覆 於 2 天前

Username issue

I have made Firefox my default browser on my laptop. When reviewing my account I noticed that the original username (e-mail address) I created the account with no longer… (閱讀更多)

I have made Firefox my default browser on my laptop. When reviewing my account I noticed that the original username (e-mail address) I created the account with no longer exists. Is it possible to replace my new e-mail address for the old one, and use it as the new User Name?

  Thanks in advance for your help.

geraldwilson 於 4 天前 詢問

Seburo 最近回覆 於 2 天前