Firefox 技術支援討論區

Hello everyone,

I'm an avid user of Firefox latest on Manjaro, up to date.

Since yesterday, when I updated from Firefox 87.0-1 to 87.0-2, I have a strange bug using DuckduckGo.

What happens ?

• When on DuckduckGo result page, clicking a link won't open when using the "Open in another tab" setting
• I will open the link if that setting is not used
• I can open it in a new tab with the right-click menu, or by ctrl-clicking it.
• When hovering above a link, the bottom-left tooltip does show up and the cursor does become a hand, suggesting the link should work. Alas, it doesn't.

What did I try ?

• I did restart in "safe mode", with all addons disabled.
• I did reset the cache.
• I tried testing the same behavior on Google, and it did work as expected.
• I tried DDG in another browser (Gnome Web/Epiphany), and it worked as expected.

I have yet to notice the same issue with any other website. Any Idea where I should report this minor, but annoying but ?

Thanks & Cheers, -- JAB

My ISP is Plusnet. When I try to access their website using Firefox browser I get the following error:

=====

Secure Connection Failed

An error occurred during a connection to webmail.plus.net. Cannot communicate securely with peer: no common encryption algorithm(s).

Error code: SSL_ERROR_NO_CYPHER_OVERLAP

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.

=======

I have reported the problem to Plusnet but they say 'not our problem'. Their reason being that the problem does not occur using Google Chrome.

Can you help please?

I had a system update couple of days ago and since then, the firefox browser suddenly hangs or partially blacks out in certain areas suddenly. It sometimes corrupts the text/data on the toolbars, add-ons, etc.

It happens randomly. When I restart the system it works fine and then it happens again at random instance.

Not sure what is causing this. But this only began since Thursday.

Not sure what to do.

This all started after last firefox upgrade/update a few weeks ago so installed gmail chrome which works fine.

Even reistalled OS & then worked ok till firefox did it’s own updae.

I have deleted & reinstalled a couple of times but same problem.

I use Linux Ubuntu 20.04.2LTS on an older (+/- 5 year) HP Pro 3130 MT a 64 bit machine. Chuck

An error occurred during a connection to www.google.com. PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

when trying to open google

The default Amazon search that comes built-in with Firefox points to Amazon.com. Is there a way to search for other marketplaces, like amazon.com.au or amazon.sg ?

Following website "https://www.hellobank.fr" is unreachable either in normal or private windows.

There is another report but it is pretty old for now. https://support.mozilla.org/en-US/questions/1025002

So I just want to understand is there is anything new since this post or do I have to apply a more efficient solution that removing user.js I don't want to take the risk of spoiling up my setup.

Hi! Glad someone is here to help!

Last week I was signed out of my Hotmail account. Which is now technically Outlook, but I still have a Hotmail email address. I did not sign out. Just came home to discover that I was signed out. I found the main Outlook sign up page, which also had "sign in" on it, which I clicked.

The next thing that showed up was a mostly blank page with the Microsoft squares, my email address, and password filled in in the upper left corner of the page. Underneath it said "next" which I clicked, and nothing happened. I tried to chat with Microsoft about it, and in the end I downloaded Chrome, which instantly let me into my account. I truly don't want to use Chrome. But so far my ability to access my account via Firefox has not been successful. I would be so happy if anyone could help me understand what is gong on, and how to fix it. Thank for reading this!!!!!! ps I have Linux as my operating system. I had someone who knows Linux well come to help me, but he couldn't figure it out either.

See the attached screenshot. the function is mostly useless as-is now.

This is on Firefox 87 Manjaro 21 (Linux)

Default theme is used.

According to https://www.reddit.com/r/firefox/comments/8k3sq4/firefox_updated_to_6001_and_the_search_box_is_no/ there's something wrong with userchrome.css in the profile but that file should be patched if that's the case.

Why this hasn't been patched since it's introduction in version 60 is beyond me.

See attached picture. Am I right to assume the (Q) next "Inspect Element" is a shortcut key? If yes, how does this work? pressing the Q-key on my keyboard does nothing. Please clarify.

(Mozilla FireFox 87.0 on Fedora 33)

Whenever I want to visit some websites the sites get opened but not properly the content of sites are loaded with some random digits. I am using Firefox On Kali Machine, Other Browser like Google Chrome works properly I have attached image for better understanding so please look up.

When I type in ANY URL, I want exactly that to be loaded. And not anything else.

When I type in mozilla.rog into the address bar, I want firefox to fetch the page mozilla.rog. I want firefox to try, and if it does not exist, I demand to be notified that it does not exist. With an error message. URL not found. Error 404.

But instead, Firefox silently changes mozilla.rog to mozilla.org (and probably any page e.g. from .rog to .org, and from .ocm to .com , and the like) without my permission, and loads this other page I did not type in.

I do NOT and NEVER allow ANY program to alter my commands without notifying me.

so... which about:config setting disables this autocorrection-behavior?

I have DarkReader installed and enabled on all pages and it works on every website I visit, yet it does nothing for support.mozilla.org.

when i try to watch a live stream on youtube/twitch, i get the errors YouTube - your browser cannot play this video twitch - This video is either unavailable or not supported in this browser. (Error #4000)

im using ubuntu, and that old google test failed. any help on fixing?

https://acorn.tv does not download AV content. Get error messages. One such message shown in attachment. Trailers & previews stream well , however. Android & Windows OS devices continue download & stream Acorn content on Firefox as before, no problems. Thank you.

My Mozilla occasionally crashes on various websites but this is rarely a big deal and is usually restored without further problem. However, when trying to access my online banking (Co-operative and Smile) it crashes repeatedly after a few seconds, making these sites unusable. Anyone got any ideas why this specific site is a problem and how to overcome it?

My cookie cache is erased every time firefox closes and I only have Ecosia as an Add on. My security setting was strict but I changed it to standard. This had no effect. I'm not very familiar with Linux so a simple explanation would be appreciated!

Thanks in advance

P.S; The crash reports fail to submit. I don't know if this is related.

I am not able to play youtube livestream videos (including the videos that were streamed earlier). I am using Ubuntu 20.04.2 and firefox 87.0 (64-bit). I tried disabling all the extensions; but no luck. I am facing the same issue with BlueJeans also. Youtube displays - "Your browser can't play this video."

On Ubuntu, FFDE can be configured to

1. Auto-update - but it just displays a message saying that it cannot update

2. Download updates and request permission to install them - all it does is display a message saying a new update is available

I think this all stems from the fact that FFDE at present has to be manually installed on Ubuntu. Why this is so, I cannot fathom - maybe someone here has an answer to why open sourced op system users are inconvenienced by Firefox.

It's feasible to script an update procedure to Ubuntu for FFDE. But this will not stop the annoying (every 2 hours) pop-ups about new updates being available - even when there is no new update there . . .

Maybe FFDE could simply stop automatic update reminders altogether. Users can decide (or script) for themselves if they want to update.

Please see the attachment, which was the screenshot of a PDF file that was printed from a webpage.

A bitmap-like font was used, which made the text blurry.

I tried setting "layout.css.font-variations.enabled" to false. It didn't help.

This is firefox 87.0 (64-bit) on Void Linux x86_64.

Some help, please?