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Firefox trying to install helper tool and doesn't open at all

Here is what the message says: "Firefox is trying to install a new helper tool. Enter your password to allow this" I tried to install but Firefox won't open. Firefox icon… (閱讀更多)

Here is what the message says: "Firefox is trying to install a new helper tool. Enter your password to allow this" I tried to install but Firefox won't open. Firefox icon just bounces around, I have to force quit to stop it. I DO NOT WANT THIS TOOL BUT I WANT TO USE FIREFOX. By the way this is sent from my other user, as the problem is on my admin. user and I can't open Firefox to do anything!

由 yk933zen 於 3 個月前 詢問

由 Paul 最近回覆於 3 個月前

Firefox will not open

Today Firefox on my laptop will not open. There is a message (?from Google?) saying it is because cookies are switched off. I have not knowingly made any changes to cooki… (閱讀更多)

Today Firefox on my laptop will not open. There is a message (?from Google?) saying it is because cookies are switched off. I have not knowingly made any changes to cookie settings or installed any new features. A new Windows update installed recently (I am on Windows 11) and also a new version of Edge (although I never use Edge myself). The Google guidanc eon how to fix the situation only deals with Chrome. So how, please, can I get Firefox working again?

由 rjmmellor 於 3 個月前 詢問

由 t.r.ernst 最近回覆於 3 個月前

when i open the Firefox, a wrong tip shows: "Couldn't initialize the broker services." How can I fix this?

Last month, this issue occurred on my win11. This question is the same as the one mentioned at here: https://support.mozilla.org/bs/questions/1222579 it's still unresolv… (閱讀更多)

Last month, this issue occurred on my win11. This question is the same as the one mentioned at here: https://support.mozilla.org/bs/questions/1222579 it's still unresolved. Can anyone help me?

由 eskyzdt 於 5 個月前 詢問

由 TyDraniu 最近回覆於 5 個月前

Couldn't load XPCOM on Windows 11

When I open Firefox in Windows 11 a small window appears that reads, "Firefox Couldn't load XPCOM. I have not found any solutions to stop this that work. Will Mozilla fix… (閱讀更多)

When I open Firefox in Windows 11 a small window appears that reads, "Firefox Couldn't load XPCOM. I have not found any solutions to stop this that work. Will Mozilla fix this?

由 goofusrufus 於 1 個月前 詢問

由 TyDraniu 最近回覆於 1 個月前

Not able to access the Mozilla browser

I installed Firefox on my laptop, but I am not able to open the browser by double clicking the icon. Do not understand, why it is happening on my Dell laptop. Please sugg… (閱讀更多)

I installed Firefox on my laptop, but I am not able to open the browser by double clicking the icon. Do not understand, why it is happening on my Dell laptop. Please suggest. Thanks.

由 Praveen Kumar 於 4 個月前 詢問

由 wallowy 最近回覆於 4 個月前

Firefox freezes on launch

I just installed Fedora KDE Plasma, and have been trying to launch Firefox, but it keeps completely freezing. I have tried installing through snap, flatpak and fedoras d… (閱讀更多)

I just installed Fedora KDE Plasma, and have been trying to launch Firefox, but it keeps completely freezing.

I have tried installing through snap, flatpak and fedoras database, most recently I installed from the tar.xz on the website, and tried launching in safe mode. All of these result in the same behavior.

由 Alexander 於 2 個月前 詢問

由 jonzn4SUSE 最近回覆於 2 個月前

firefox startet nicht

ich habe probleme firefox zu starten wenn ich den browser öffnen will erscheint die meldung das firefox nicht geöffnet werden kann weil er noch geöffnet ist obwohl er abe… (閱讀更多)

ich habe probleme firefox zu starten wenn ich den browser öffnen will erscheint die meldung das firefox nicht geöffnet werden kann weil er noch geöffnet ist obwohl er aber geschlossen ist ich habe schon versucht den laptop neuzustarten und Firefox neu zu installieren es kam immer die selbe meldung der laptop verwendet Windows 7

由 Janssen-Julian 於 3 個月前 詢問

由 jscher2000 - Support Volunteer 最近回覆於 3 個月前