login details, bookmarks

I changed the password for the firefox account because I installed a new windows, after which all login details and bookmarks disappeared. during the password change I wa… (閱讀更多)

I changed the password for the firefox account because I installed a new windows, after which all login details and bookmarks disappeared. during the password change I was not informed that I would lose all data! I let you keep this information in the cloud in trust and you deleted it? Have you gone crazy!?!?!?!? I want to get back my data immediately! I see that a lot of people have a similar problem and you don't do anything about it? How can I trust you at all in this situation?

Asked by gosukody 1 個月前

Last reply by Shashank Shekhar 1 個月前

  • 已解決

Forgot My firefox account password

I tried to install lockwise on my mobile, but unfortunately I forgot my password to my account, which contain all the information. Luckily I have access to the associated… (閱讀更多)

I tried to install lockwise on my mobile, but unfortunately I forgot my password to my account, which contain all the information. Luckily I have access to the associated email also the account is logged in on my laptop. But when resetting the password, I got a warning that I might lose some of my saved password and bookmarks, which I really don't want. Is there still anyway for me save my account without loosing any of my contents ?

Asked by Ahsan 2 個月前

Answered by cor-el 1 個月前

Adware hidden in Firefox Account

I recently observed that when I visit a certain page (not a website, but a certain page in the website), it seems to be attempting to load flashing the "X" repeatedly. Af… (閱讀更多)

I recently observed that when I visit a certain page (not a website, but a certain page in the website), it seems to be attempting to load flashing the "X" repeatedly. After a few seconds it stops and within 10 seconds I am then redirected to a scam survey website asking me how satisfied I am with my internet provider. I immediately assumed the worst and ran McAfee scans, cleared cache, Malwarebytes free trial scans and no joy.

Then I logged into another computer and loaded up the same page. Please note instead of logging into Firefox and clicking on my bookmark, I simply went to the website, logged in and went to the page. It is the same link in the end. Nothing happened. I thought it was something wrong with my PC at this stage.

I then decided to log into Firefox to see if that would yield different results. I logged in on the other computer that had not presented the spam yet. I clicked the bookmark and it did it. The spam page loaded. From this I understand whatever is causing the problem is in my Firefox Account data.

I then immediately logged out of Firefox on the second computer, uninstalled it and then redownloaded it. Without logging in, the spam still comes up. I am lost. Neither McAfee, Malwarebytes or AdwCleaner find it.

The link for the spam is different every time, usually ending in ".xyz".

Before the spam was present, the page always had a normal padlock beside the URL. Now,sometimes not always, when the spam is going to come up it has an orange warning symbol and say some elements are not secure, and it says something about images.

The page it occurs on is on eBay, and I have used this site no problem for years. It only occurs on my regional message page specific to my country, not on the message page on "ebay.com".

Any help greatly appreciated.

Asked by g474 2 個月前

Last reply by jscher2000 2 個月前

  • 被鎖定

I need an admin to remove my email address from the "this address bounced" list

I am having the same problem as https://bugzilla.mozilla.org/show_bug.cgi?id=1459780 https://bugzilla.mozilla.org/show_bug.cgi?id=1479607 I had accidentally deleted the e… (閱讀更多)

I am having the same problem as https://bugzilla.mozilla.org/show_bug.cgi?id=1459780 https://bugzilla.mozilla.org/show_bug.cgi?id=1479607

I had accidentally deleted the email address I use from my email server before trying to sign back in to Firefox Sync. I added it back, and made sure that it works. However, it is impossible for me to sign in at all any more because I'm getting the "Your Email was just Returned. Mistyped Email?" error.

Please remove my email address from the bounce list so that I can sign in.

Asked by marunz 2 個月前

Last reply by philipp 2 個月前

  • 已解決

My mozilla account was blocked for security reasons

I reinstaled Windows on one of my pc's then i tryed to log in but my email provider has frozed my email adress because i wasnt logged in for long time. I reenabled it but… (閱讀更多)

I reinstaled Windows on one of my pc's then i tryed to log in but my email provider has frozed my email adress because i wasnt logged in for long time. I reenabled it but now mozilla is blocking me to log in any ideas what i shoud do? Thank you in advice.

Asked by pi4a955 2 個月前

Answered by cor-el 2 個月前

How do I disable email confrimation for signing in into firefox account?

When I log in into firefox sync from the new device, I'm being asked to provide verification code from email. I have not enabled 2FA, I do nto want this as it does not ad… (閱讀更多)

When I log in into firefox sync from the new device, I'm being asked to provide verification code from email.

I have not enabled 2FA, I do nto want this as it does not add any security to log in, and is just a bother, especially since emails form Mozilla are treated as phishing and/or spam.

How do I disable this "feature"?

Asked by marcin.raczkowski 2 個月前

Last reply by marcin.raczkowski 2 個月前

I cannot login to my firefox account, reason it gives is "state"

I have no idea what state is on file as being my state of residence (I move a lot for a civilian), but I've lived at this address for the last three or four years and nev… (閱讀更多)

I have no idea what state is on file as being my state of residence (I move a lot for a civilian), but I've lived at this address for the last three or four years and never had any issue with logging in to my firefox account before. I have plenty of trouble with my location WITHIN the state (Oklahoma), because apparently the only cities that exist in the state are OKC and Tulsa /eyeroll, but I've never had an issue with the state itself being misidentified. I could understand if a VPN was causing the issue, but I'm not using a VPN (I know, I probably should, but imagine the login issue THEN! lol). Thanks in advance for any help.

Asked by Kesra 3 個月前

Last reply by jklrm 3 個月前

cannot make my gmail account primary.

I have 2 accounts. aaaaaa@yahoo.com and same name at gmail.com. I tried changing primary account on my @yahoo.com a/c but it told me my @gmail.com account was 'already … (閱讀更多)

I have 2 accounts. aaaaaa@yahoo.com and same name at gmail.com. I tried changing primary account on my @yahoo.com a/c but it told me my @gmail.com account was 'already verified by another user!' When I tried to login to my @gmail.com account, it says primary account email required for signin - ie the @yahoo.com account. so I can't change my @yahoo to my @gmail account of the same name. I want to close the yahoo one. catch 22. i cannot upload the file in pdf or in odf format as I use liber office. but I ahve copied the relevant error message above. pl advise.

Asked by anonysubscribe 3 個月前

Last reply by anonysubscribe 3 個月前

Can't connect to accounts.firefox.com

I cannot load https://accounts.firefox.com. I get the "Unable to connect" page. Opening a dev console doesn't show anything odd in logs. I tried following the steps on th… (閱讀更多)

I cannot load https://accounts.firefox.com. I get the "Unable to connect" page. Opening a dev console doesn't show anything odd in logs. I tried following the steps on this page https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can to no avail. It doesn't work under safe mode either. Other browsers on this same machine load the site just fine. Anything else I can test?

Asked by Stephen 3 個月前

Last reply by FredMcD 3 個月前

Sign-in security flaw (no password required)

Astonishingly, Firefox Accounts, and everything behind them, do not require any password for sign-in/log-in. That is, I created a PW and logged in once. But no matter h… (閱讀更多)

Astonishingly, Firefox Accounts, and everything behind them, do not require any password for sign-in/log-in. That is, I created a PW and logged in once. But no matter how many times I sign out, Mozilla's systems lets me back in with just a user name and no PW required. This utter failure at basic security is quite disturbing.

Asked by beskeptical 4 個月前

Last reply by jscher2000 4 個月前

  • 封存

I haven't received my confirmation email

Good day. Six months ago, I tried to create a Firefox account. But the letter for some reason did not come. I wrote in support, the account was not unblocked. The last ho… (閱讀更多)

Good day. Six months ago, I tried to create a Firefox account. But the letter for some reason did not come. I wrote in support, the account was not unblocked. The last hope for understanding. Unblock your account and allow you to confirm your email again.

Asked by Kharon 7 個月前

Last reply by Kharon 7 個月前

  • 已解決
  • 封存

changing e-mail in login

Actually I am preparing to change my e-mailadress. Therefore I want to change *******@webnetmail.dk, that is used as name om my Firefox-account, but I have unsuccessfully… (閱讀更多)

Actually I am preparing to change my e-mailadress. Therefore I want to change *******@webnetmail.dk, that is used as name om my Firefox-account, but I have unsuccessfully tried and tried to change it. Please help. Kind regards Jørgen Bjerring

edit by admin: don't post personal data like emails on public forums :)

Asked by Jørgen Bjerring 7 個月前

Answered by Eve 7 個月前

  • 封存

bookmarks and passwords gone

I recently changed laptops because i needed to repair my old laptop. Upon signing into my account on the new computer I come to find out that allllll my passwords, logins… (閱讀更多)

I recently changed laptops because i needed to repair my old laptop. Upon signing into my account on the new computer I come to find out that allllll my passwords, logins, bookmarks are gone :((( those were years worth of information. Now idk where they are, who has them, and how to recover them. PLEASE HELP

Asked by wamirza 7 個月前

Last reply by Wesley Branton 7 個月前

  • 封存

Firefox refuse password

I'm installing a new computer. My Firefox password works on old computer but rejects on new one. Cant resent coz of risk of lost data. Any alternative fixes The Firefox p… (閱讀更多)

I'm installing a new computer. My Firefox password works on old computer but rejects on new one. Cant resent coz of risk of lost data. Any alternative fixes The Firefox password works perfectly on the old computer but is rejected on the new one. Resetting is not an option as I cannot risk loosing data. Are there alternative fixes? Thanks

Asked by jamesmdorsey 8 個月前

Last reply by cor-el 8 個月前

  • 封存

Saved log in information is empty after Sync.

Today I start my PC and open Firefox and it asked me to log in to Sync. (Although it was logged in before starting my computer). I log in and Sync. After after that i se… (閱讀更多)

Today I start my PC and open Firefox and it asked me to log in to Sync. (Although it was logged in before starting my computer). I log in and Sync. After after that i see there is nothing in saved password. Where are saved password? How can I Get my saved password?

Asked by MAsud 10 個月前

Last reply by cor-el 10 個月前

  • 封存

My Firefox bookmarks suddenly gone

This morning I opened my Firefox and used my bookmarks. Closed Firefox. Reopened Firefox and all my bookmarks are gone. Luckily I make regular html backups and could rest… (閱讀更多)

This morning I opened my Firefox and used my bookmarks. Closed Firefox. Reopened Firefox and all my bookmarks are gone.

Luckily I make regular html backups and could restore them.

It is just that I would like to know what happened here.

I must say that: I use Firefox on an Android tablet where I never change the bookmarks, and on my laptop where I change them very often. Since a month I got the warning that Firefox was not syncing anymore. I was asked to reconnect to sync. This was on my laptop. Being afraid that reconnecting to sync would install the bookmarks from the Tablet on the laptop I disconnected from sync. But this was 2 days ago!!! Can this have caused the bookmarks suddenly disappearing?

Asked by Amazone 1 年前

Last reply by harriet.simons 10 個月前

  • 封存

Firefox Monitor: "You must be signed in to your Firefox Account."

No matter how I log in (logged-in Firefox, Chrome, incognito Chrome/Firefox) at monitor.firefox.com, I always get this error. https://i.imgur.com/A8fCXaB.png … (閱讀更多)

No matter how I log in (logged-in Firefox, Chrome, incognito Chrome/Firefox) at monitor.firefox.com, I always get this error.

https://i.imgur.com/A8fCXaB.png

Asked by MidnightRaver 1 年前

Last reply by McCoy 11 個月前

  • 封存

Firefox Sync account keeps logging me out

Starting within the past week, Firefox logs me out of Sync whenever I close it (and possibly also randomly when I don't log out). My bookmarks and passwords are still pre… (閱讀更多)

Starting within the past week, Firefox logs me out of Sync whenever I close it (and possibly also randomly when I don't log out).

My bookmarks and passwords are still present but I can't, for example, send/receive shared pages from other devices. "Send to another device" appears to work but doesn't actually send until I open the menu and "click here to sign in" (or whatever), then it *instantly* signs in.

I've never used a master password, and Privacy options are set to "Remember History". A couple times recently it's suddenly "forgotten" my device name, so my laptop shows up 4 or 5 times on other devices. I only recently was forced to switch to "stupid Windows 10" which is painful with only 2gb RAM, but I assume that's not related...

In "about:sync-log" there are plenty of "error-sync" log files (I'm not sure whether this is normal, or if there should be zero?)

Here my sync-errror file from today alone: https://pastebin.com/gsUb85tU -- ( potentially identifying data has been {**deleted**}. )

Asked by Rob 12 個月前

Last reply by hellosct1 12 個月前

  • 封存

How do I stay logged in to Firefox on my imac so I don't have to adjust my settings every time I open my browser?

I have Firefox synced on several devices, an ibook, an android and my pc. I just got a new imac desktop and installed Firefox but every time it goes to sleep or I shut it… (閱讀更多)

I have Firefox synced on several devices, an ibook, an android and my pc. I just got a new imac desktop and installed Firefox but every time it goes to sleep or I shut it down I have to log back in to Firefox and readjust all of my settings. I don't have this problem on my other devices.

Asked by michael.barnett 12 個月前

Last reply by user633449 12 個月前