Firefox 技術支援討論區

Hi there. I'm in the process of switching from Chrome and I want to import my passwords.

I first tried the 'import from Chrome' option - it says it's successful, but nothing has actually been added. Same result after several attempts.

I then tried the csv route. I found out I had to change the config settings, so I did just that, but the 'import CSV' option still isn't showing even after a reset.

So now I'm at a dead end. Any bright ideas please? TIA!

FYI I'm using Firefox 99.0.1

My google drive keeps disconnecting, and google drive/google docs links are not working. I have attached a screenshot of the new tab page when I copy paste a google sheets document URL into the search bar and hit enter. After the reloading icon animates, I stay on the new tab page and the url just sits there. The debug console shows 1 GET request that is timed out (picture also attached).

I can fix the issue by completely closing all firefox windows and opening again, but it will disconnect me after some minutes.

Hi everyone,

Last Saturday, I was able to sign in to Firefox Add-Ons Firefox Add-Ons and submit a pre-release of an add-on I'm working on. But today, I'm being forced to enable 2FA to simply log in to the site. I don't want to enable 2FA, I just don't need it. Can someone explain me why is this happening ? Can I just log in and submit my add-on's update ?

I've tried to sign in two different MacBooks (M1 12.1 and Yosemite 10.10.5), using two different Firefox versions (99.0.1 and 78.15.0esr). Also, I haven't enabled 2FA in my personal account.

Thanks in advance.

Hello!

I always use private browsing so I thought that my history was totally not being saved, but discovered recently that when I started to type within the search field, that many of my past searches were listed in the search field with the type highlighted in purple. I had to manually go in and delete all of these past searches. I don't want any search history to be saved. Is there a setting in preferences that I'm somehow missing? Why is Firefox saving these past searches if I have it set to Always Use Private Browsing?

Thank you!

This sounds like it's a Meetup problem, and in fact it may be, but now I am having doubts.

The problem is that I can't upload photos to a Meetup event. (This will mostly just be a problem for Meetup organizers.) When I click on "Save photo", nothing happens. No error message, nothing. It's as if the "Save Photo" button has been disabled. Firefox is my browser while I access Meetup.com, and I have the latest and greatest version of Firefox.

I contacted Meetup and they haven't been able to solve the problem; they suggested that I clear my cache and my cookies and try again, but I get the same result. HOWEVER, when I go into Microsoft Edge, I can upload photos with no problem. So I have a work-around: use Microsoft Edge to upload photos. So my question to you centers around: why does this work perfectly in Microsoft Edge, but it doesn't in the latest version of Firefox?

To test the possibility that it's a bug on my personal desktop computer, I went to the public library and tried the same experiment, with the same result. So I don't think it's problem with my personal desktop computer.

One other piece of information: the exact same thing happens (failure to update photo, that is) when I have the photo open in another application (Photoshop), even if I try to "save photo" to Meetup in Microsoft Edge. Then when I close the other application (Photoshop in this case), Microsoft Edge lets me "save photo."

I know that Firefox really doesn't want me to try to revert to a previous version, and it makes me nervous too, but I am suspecting that something in the latest Firefox version actually introduced a problem. (Or maybe triggered a Meetup bug of some sort; I still haven't located the problem.) I've been on Meetup.com for years, I've had Firefox for years, they've worked together to upload photos in the past for years.

If you want to get into the details, below, for what it is worth, is my initial question to the Meetup support people (with whom I am still in a conversation).

- - - - - - - -

I can't upload a photo for my event. In fact, I cannot upload a photo for any event at all. I deleted a couple of photos and an album because maybe our group had too many, but that didn't work. I can't even upload a photo that I had previously uploaded to a different event, so I don't think that the problem is with the photo itself.

Here's what happens. 1. Edit the draft of my meetup. 2. Click on "upload photo." The photo is 1827 x 1009 pixels, total size 63 KB. 3. I click on "Upload photo", then in "add photo" I click on "upload photo" again. I browse for the photo and select it. 4. The "crop your photo" screen appears, with the selected photo in it. It's already the size I want, so I click on "Save Photo".(Cropping doesn't help either.) 5. Nothing happens. No error message, nothing. The only think I can click on is "cancel," which takes me out to the previous screen. - - - - - -

This bug occurs very randomly, but it seems there have few things in common.

- Occurring on domain level, one domain at once. For example, if Youtube.com stuck, any sub address including each video page is not loaded. Other website and whole browser works fine. - Other program on same PC is not affected, too. - Which page is stop loading is completely random. It might be happen only on a popular, feature-rich site like amazon, google, but not sure. - The timing is also random. Maybe after waking PC up from sleep, but not sure. Frequency of occurrence is once every 1~5 days. - The workaround without restarting browser is 1.)switching to other container tabs(strangely), 2.)opening website on private window. Disabling all the addon manually didn't help.

Since it's randomness, I didn't have any logs about this issue.

Anyone know how to lessen the time that this pointless thing occupies my screen? It's only 4 seconds but sometimes it's in the way. I'd be okay with eliminating altogether too. Thanks in advance.

Not sure when it began, probably before the current version, i.e. it's not related to the latest update. When exiting, everything seems fine at first but then Crash Reporter pops up. If I try to restart my Windows/PC with FF open, the restarting becomes blocked by Firefox, so I have to cancel the restart and deal with Crash Reporter first.

The same crash happens in Troubleshoot Mode.

I don't have any special security software (aside from Malwarebytes with real-time protection disabled).

Latest reports: bp-3e00592e-2756-43bf-9642-01b550220502 bp-2435de7c-8279-4d85-b151-b94380220502

Signature is different (almost) every time but as far as I remember no crash felt any different from the two crashes above. For example: bp-093ec6db-d0e2-4f05-8dbd-e03b50220429 bp-47c1b14c-cba2-4007-9f53-089fc0220429 bp-f4ca1090-d760-4209-a47f-8d40e0220429 bp-4a506f38-75ac-4f62-b4bc-324f00220429 bp-d9a19762-4234-450e-82ed-d41940220429 bp-1b0e9da0-29e6-4107-ad7e-ed77f0220429

I had been using Firefox browser for awhile, but because of playback performance issue, I have to using another browser just for video playing, especially for 4K video.

Compared to Edge, Firefox seems taking more resources to playback the YouTube video and more heat. When look at the Task Manager, the Video Processing is 0%, and GPU is running significantly more resources on '3D'.

When I go to download a ZIP file, it will always attempt to download the file directly rather than letting me open it with WinRAR. When I go into the browser settings I see that some other file types have options to choose how they're handled, but there's no entry for ZIP files. I've tried refreshing my Firefox install and yet the issue still persists.

I used to have this option before I reinstalled Windows a while back (where I kept my files but not programs). I don't know for sure that that's what caused this to start, but the timing would line up.

An example of the problem: Firefox does not rnder the page https://www.ebay.co.uk/itm/164957094349?_trkparms=amclksrc%3DITM%26aid%3D1110013%26algo%3DHOMESPLICE.SIMRXI%26ao%3D1%26asc%3D238391%26meid%3D7ab2984ab89c490d9d19c64154175f61%26pid%3D101195%26rk%3D5%26rkt%3D24%26sd%3D402300560285%26itm%3D164957094349%26pmt%3D1%26noa%3D0%26pg%3D2047675%26algv%3DSimplAMLv5PairwiseWebNoToraCoCoViewsNoHighIdfOrSortByFinalScoreBlenderWithPromotedViewItems%26brand%3DUnbranded&_trksid=p2047675.c101195.m1851&amdata=cksum%3A1649570943497ab2984ab89c490d9d19c64154175f61%7Cenc%3AAQAGAAABQJxAynw2%252BiqzPDrRSEdA1OtGPHECjXiPIHTAGGaFXyfAhhOOcI0evIqLAV5dzxfkWlXm6ww1t0P09GMtcbSuFZjf5HidAoI3BLEE5q9IzcpZf1TZn1%252BLTOgqc1OD9sLjUiICuetx8VnxmROZ45L3noIgk65aQJuCoPA0d32OWfO52LE5XKsl22M11N9hzVfwHgluh%252F5HKiKhVl5Tsx0wb0b0dE30VWGeE6KisowiOj70Bzel9x4sBW7H8CN3vmNB2XZxJ3WwTx5I56fEAax5jK2zMEYDr0au%252Fk%252FCwLpDP%252BFvJPj2%252BRIxUzguSZgC5le17lkTY6CuGTF9xYRefAzw8ks%252FtcGsNkPKFb7ZfNXkOLe1k28NQbsvOuhPVcLk1pb3Joal6Ssw3egfQv4HF3D4vL6v6k1xWnbVepvH8lGXPENE%7Campid%3APL_CLK%7Cclp%3A2047675&epid=23034767275

properly. A lot of the text comes out in very narrow columns. The problem happens quite often on eBay. Chrome does render it properly. Could you please look into this? Thanks, Jon

Regardless of what I have tried i still have:

Cookies and Site Data Your stored cookies, site data, and cache are currently using 218 kB of disk space.

Iam using: History Firefox will Firefox will remember your browsing, download, form, and search history. Always use private browsing mode

Firefox is u to date I have restarted ....

Thank you for help - Nicolas

The styles look astonishingly wrong, I really think it is a problem on my end, but cant figure out how to fix it, as you can see in the pictures, text is incorrectly sized and/or justified, color gradients are also weird looking, as well as sizing of many elements and tons of other things.

I have tried to completely remove Firefox from my system and reinstalling it, that did not seem to fix it. The reason I think is is a problem of mine is because i was playing with fonts (emojis weren't working on my system,not on Firefox tho, now they are in both)

I don't think the things i did with the fonts did anything to Firefox, since this problem only showed up on Firefox, but since the problem arrived just after a reboot while I was installing and removing the fonts, I think its important to mention.

To sum up I think the problem comes from my local configuration of Firefox, I probably did not delete it all before reinstalling, I am running (Arch btw) a current version of EndevourOS.

Firefox on PC doesn't load any sites, not even 192.168.0.1. Not even in Troubleshoot Mode Yesterday it worked.

Firefox is the only browser with this issue. Chrome and Edge work fine

Firefox on my Android phone works fine as well

I tried following these articles but they didn't help:

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

Hi,

In the parameters, I chose to let Firefox ask me every time what to do with PDF files. But, when the window pop up and I click "Open with ... Firefox", the browser download and open with Firefox the PDF instead of only showing it in Firefox. When I set the "Open with firefox" by default in the parameters, Firefox will this time directly open the PDF in the browser instead of downloading it.

Are you aware of this bug ? Is there a solution ?

Thank you very much !

I have fedora 36 Linux on my laptop and I have installed Firefox from the software store. The version in Help>About>About Firefox shows 99.0.1 (64-bit).

I am able to play videos on Youtube but no video or GIF is playing on Twitter/Reddit/Facebook.

I have installed media codecs as per this fedora help

My autoplay setting look like as per the attached image. I do not have any extensions except Bitwarden on Firefox.

I also tried playing videos on Firefox 100 by downloading it directly from firefox website but faced the same issue.

On the page: https://support.mozilla.org/en-US/kb/manage-downloads-preferences-using-downloads-menu#w_downloads-panel-automatically-opens it says: "Downloads panel automatically opens" "Every time you start a download, Firefox will automatically bring up the Downloads panel by default, . . . "

It never used to do that ! Having the Downloads panel drop down and just sit there covering a large part of the page every time I save a little picture is an extreme nuisance ! How do I prevent it from happening ? Please help ! Many thanks !

My Honey shopping app is no longer working with the newest FoxFire update. I've uninstalled/reinstalled Honey THREE times and still not working. Have gone into Firefox App Manager and Honey shows green, meaning it has permission to run. HELP!

Is there a way that I can express my trouble using gmail in Firefox, but have the gmail accounts work fine in Chrome and Edge? In Firefox, my gmail accounts show me as LOGGED OUT, when they are supposed to be logged in, and Firefox will not allow me to log into them again. I have 3 gmail accounts, [edited email from public] @gmail.com is my most active, but none will work in Firefox anymore, but in other browsers, they work fine. All other tabs I open in Firefox, works fine, so it's only my gmail accounts, that has trouble in Firefox. What can I do to correct this?

Thanks

Paul

Whenever I use the searchbar in the bookmarks manager, it always searches all of my bookmarks, but sometimes I might only want to search for that query within a specific folder. Is there any way to limit a bookmarks search to only a specific folder rather than the entirety of my bookmarks?