Firefox 技術支援討論區

Just now, after a massive and catastrophic SUPER-MELTDOWN-crash that arbitrarily decided to absolutely murder my day, ALL my tabs and windows and ALL history of "Recently Closed" tabs and windows is gone!

THIS IS COMPLETELY UNACCEPTABLE!

What is the reason for the existence of a SYNC feature if it isn't to MAKE SURE that a record of open tabs and windows is SECURELY maintained no matter how many times the application crashes, so that AT ALL TIMES, this information is kept INTACT, regardless of the state of the end users device? That is BY FAR the most important part of the sync feature! Are you telling me that there is no backup process of that information?

This is the kind of thing I never expected from you guys at Mozilla. I've been using Firefox for MANY years because I trust what you do. Today that trust has been SEVERELY and BRUTALLY wounded, most likely beyond repair...

I need you to fix this...

I need you to recover that information for me and I need you to make sure that what just happened could never, ever happen again unless God himself caused every digital storage unit on earth to disintegrate.

After the latest update, I can't open Microsoft applications. I have to save them to a file. When I get an email with a Word or Excel file attached, I HAVE to save it. Before the update, the system always opened it so I could look at it first.

I went to settings and Applications, but in the window where it says, "Choose how Firefox handles the files you download from the web or the applications you use while browsing." There are no Microsoft options.

I was able to change the PDF docs to open rather than save, but I need to do the same thing with Word, Excel, PPT, etc.

Please help

My school email is going to be disabled in a couple of months and I was wondering if there's a way to just change the email associated with my Firefox account, or if I'll have to make a new one and carry over my bookmarks/settings/addons etc. manually.

I searched but i could not find a working solution for me, to not sync the theme on my windows pc and mac laptop.

I tired to set services.sync.prefs.sync.lightweightThemes to false and services.sync.prefs.sync.extensions.activeThemeID to false, but it is still syncing.

Help would be much appreciated.

It used to be that when I downloaded something, the icon would light up and I could click it to open if I wanted to, but now it pops open whenever I download something. This is very annoying as I often don't want to immediately open the folder that I downloaded to. How do I change this back to not opening automatically?

I am on Lubuntu, and was trying to download something for a game I play, but when I went to download, it said I must have my ad-blocker disabled. I do not have any extensions. I even tried getting an ad-blocker that I can turn on or off for different sites, but it did not work.

Hey all, I am having a problem where all downloads fail immediately. Doesn't matter what, they all fail. This started about a month ago. I saw someone else changed something in the About:Config (browser.cache.disk.parent_directory), but I don't even see that line in my config. Also, about the time this problem started I cannot print anything (printer stuck in spooling), and I cannot run any built in troubleshooter. Don't know if these are separate issues or if they are related.

Dear volunteers,

I am on Debian 11, Firefox 98.0.1.

Firefox reader mode only seems to render half the article I am currently on, example:

https://www.newyorker.com/news/q-and-a/the-purges-in-putins-shrinking-inner-circle

The reader view only renders up to "I think it’s a big challenge for them." but the actual article continues.

Is this a bug on my setup?

Thank you for taking the time to read this!

My browser was working just fine this morning. About a half hour ago, I opened it, and the Loading icon just kept going back and forth but the home page does not load (it is still doing that now). A second tab had opened indicating a Mozilla security function but it also wouldn't load. That suggests to me that something Mozilla did resulted in the change. There is no longer a "home" icon showing, and when I looked at the settings, it shows an Acer page as the home page (instead of Google, which has been the home page). All of the extension icons I has are also now missing. What happened and how do I fix it? I would rather not uninstall and reinstall because I would lose all the bookmarks and log-ins. I tried restarting the computer and that did nothing.

Hi, Starting yesterday, 19 March, when I try to visit the Washington Examiner website, https://www.washingtonexaminer.com/, I see this message:

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Secure Connection Failed

An error occurred during a connection to www.washingtonexaminer.com. Peer’s Certificate has been revoked.

Error code: SEC_ERROR_REVOKED_CERTIFICATE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

But I can visit the site with the latest version of Microsoft Edge. I prefer to use Firefox however. Any ideas?

Thanks - Dave

This is the first time, that an update lost all of my tabs. Is there a way to access previous sessions, other than the most recent one? I would like to access a session from last week, and see if I can get my tabs back. I'm very unhappy about this and I've not been able to restore my tabs. The current tabs are place holders, and they do the reflect what I had before the update.

I am unable to livestream video services from a monastery in the UK. I have clicked into the little shield at the left end of the web address bar in order to turn off the enhanced protection, but this does not have any effect, even though the website shows up as having had the protection disabled. I don't know whether I need to do anything in Firefox settings.

I was advised to use Google Chrome, and that browser does let me enter, but I prefer to stay with Firefox for all my browsing. I am an elderly person, and have to work harder than my children and grandchildren to keep up-to-date. If you could help me with some very clear instructions with the minumum of technical jargon I would be most grateful. I submit below a screenshot of what I see on the site despite the protection having been switched off on the little shield.

I could have sworn a week or two ago I was able to open .tiff files in the Firefox browser. But this week, when I click on a file, it goes straight to saving them to my computer. Is there a way to change this setting? I checked in my options, but did not see .tiff.

After the automatic upgrade to 98.0.1 I have 2 problems: 1. In a window with an image that I zoom in on I can no longer drag the image around to view. 2. I can no longer minimize or close a window with the + -. This part works fine until I open a second window. If I go into troubleshoot mode the + and - are bright (not as a background window) but they still don't work.

I'm having a number of issues with my Firefox out of nowhere.

1. My mouse will no longer scroll, nor will my keyboard arrows. I must use my touchscreen. 2. I have "new tabs" instead of "new windows" selected, yet if I click anything, it goes to a new window. 3. I cannot close tabs without right clicking. 4. I cannot SWITCH tabs at all. 5. I cannot close Firefox without going to my start bar and right clicking. 6. Firefox seems to be aware something is wrong, opens up in a troubleshooting mode... and then doesn't troubleshoot.

(It is entirely possibly my infant slammed on the keyboard and changed a setting I can't find.)

I AM" GETTING DAMN TIRED OF GETTING BLOCKED OUT FROM EMAILS. WATCHING A JUGGLER IS CUT OFF. WATCHING DANCERS, CUT OFF. BILL O'RIELLY- CUT OFF. A MAGICIAN DOING A TRICK IS A SECURITY THREAT?? NEWS MAX ITEMS-CUT OFF OAN- CUT OFF. HOW STUPID AND FRUSTRATING. OF COURSE, NO PHONE NUMBER. QUIT GIVING ME THIS "UN-SECURE SOURCE CRAP". IF YOU DON'T QUIT CENSORING MY EMAILS-YOUR CUT OFF. YOUR SECURITY PEOPLE MUST ALL BE DEMOCRATS OR A HALF BUBBLE OFF