Firefox 技術支援討論區

I have firefox as browser on my PC, I am trying to leave reviews on a couple items and each time it doesn't let me saying "Please disable any ad blockers, which can prevent successful review submission.".

I am not great with computers, so please be very detailed in how to get it to allow me to review. 

Thanks

I recently updated my Mac OS to Monterey. I'm trying to allow all subdomains of google.com to save cookies, but so far I'm having to add each subdomain. According to other articles, I should not need to, nor can I, add wild cards to google.com .

Good day! Things were fine for years till the problem with my FF (95.0.2 (64-bit), Windows 7 64 bit) started ~two days ago. As it started it persists every time I try to us the FF. Because of this new non-disappearing problem I had to move to Chrome instead.

As soon as my FF is opened and even when it has only one tab with no activity inside, its memory usage starts to grow rapidly and in a matter of minutes comes from ~900MB to ~6GB+ with the CPU usage "balancing" between ~25-45%. If I browse the used memory value grows a bit faster.

Along with that: - When the FF memory usage comes to ~85% of my memory, the FF browsing fails showing symptoms similar to a network issue (the network at the time is fine). - When the FF is closed, its processes are left along with their memory utilization keeping the same high rate till the FF processes are killed manually. - No add-ons / extensions or anything else were installed for months.

Please, assist in solving this sudden problem.

Hi all, first time poster,

Very frequent firefox crashes has rendered the program almost useless, seems to continue to get worse as well. Minimal plugins enabled. Crashes still occur in Troubleshoot mode. No third party modules. Have also played around with performance mode. All continues to happen, in fact happened on this tab as I was typing this. Below are my recent crash reports. Any assistance - or if I need to post additional info - is appreciated. Thanks!

bp-a52d10a0-33fe-4022-87f0-307a00220110 1/10/2022, 11:07 AM View bp-ea991101-6f2e-44df-b51a-0fab20220110 1/10/2022, 11:07 AM View bp-7bc4f06d-7cc5-4427-b3eb-526ca0220110 1/10/2022, 10:59 AM View bp-760aab6b-de0d-4a64-bd45-f60bb0220110 1/10/2022, 10:59 AM View bp-5bea206e-317c-4e53-ab9a-803370220110 1/10/2022, 10:59 AM View bp-77c85e8e-5706-425a-8682-bd4b60220110 1/10/2022, 10:59 AM View

Hi I have been having trouble using Firefox with the Vanguard website. I can log in to Vanguard just fine on Firefox. But when I try to open certain sections of the Vanguard site i get a blank page. For example: --a few weeks ago I went to the "Security" section of my Vanguard profile to see if Vanguard accepts security keys. I clicked on the "Security Keys" icon and got a blank page instead of a description. When I tried Chrome I got a the Vanguard description of how Vanguard works with security keys. --today I got a an email from Vanguard telling me to retrieve a message in my Vanguard message center. I logged onto Vanguard and went to the message center, clicked on the message and a blank page came up instead of my message. I could read the message when I used Chrome. I spoke to Vanguard and was told that they are "aware of the issue. with the Firefox browser and suggested using Chrome" It didn't sound like adjusting to Firefox was a priority for them. I would much prefer to use Firefox rather than Chrome but don't know how to proceed. I read through the solutions in the Firefox Help section relating to Vanguard but none of the questions/solutions appear to be on point. Any help or suggestions would be appreciated. Thank you.

I've done everything I can think of and advice to fix problems in FF for Windows 10 to solve problems, especially tabs crashing. I've gone through the diagnostic steps and submitted crash reports. I can't do my day job this way. I didn't have the various problems, crashing tabs, difficulty getting to HTTP sites (I can't help how someone has their site set up) when I was back at release 83, as I recall. I want to find a copy of release 83 to install. What I want to know is, Will I miss crucial items if I do this? Thanks.

I have found that after a short time Firefox stops displaying images in Facebook and only shows a description of what it thinks the image is. I have Firefox version 95.0.2 (64-bit) with Windows 10 with the latest updates installed. I have a Dell laptop with an i7 cpu and 63 GB of RAM. This does not occur with other browsers. Reloading the page does not fix it, only a complete shutdown and startup of Firefox.

I'm having a really hard time trying to put proper terms into my request. Please bear with me.

I believe it's a version or two ago that Firefox started imposing an arbitrary limit on how long I could explore in a pulldown bookmarks menu before it disappeared. I believe that earlier this wasn't the case: that once I was searching around among bookmarks they would be available to me to mouse around in for as long as I needed. Now they self-retract after a few seconds.

Is there a hidden pref to remove or greatly increase the time before the automatic withdrawal of bookmark menus while in use occurs?

I hope I'm being clear about this. I'm sure my terminology is less than accurate.

Thanks

I tried to download Libre word processing three times and it said it downloaded but it did not. I hit the icon, it flashes on the screen and disappears. I noticed a help feature from Libre but it doesn't work either as the instructions are impossible to follow.

How can I get Libre Office downloaded so it works on my Windows 10 PC?

Thanks, Mark

Since the update to Firefox 95.0.1 and with current version of Firefox 95.0.2, all Google sites are extremely slow to load and often time out. This includes Gmail, Google Calendar, Google Drive, Google Meet, and YouTube.

When I use Chrome to visit those same Google sites, they load instantaneously; so the issue is definitely with Firefox.

Almost all other sites in Firefox work as expected; so the issue is only with Google sites.

What I've already tried, but didn't help: - Starting Firefox in safe mode - Refreshing Firefox

Hi,

especiallly bigger downloads (the one I keep trying has around 6.5GB) reliably fail on my Windows 11 Firefox Browser. One time I tried doing nothing else with my computer und I left the little download dialoge at the tp right open to watch it download, then it worked for some reason. I tried to:

- Clear download history - change the Download folder - refreshed firefox

These actions did not solve the issue.

Thanks a lot in advance Nik

Before I reached out to you I contacted https://MyCobra.tpa.com administrators and tech support, to describe the problem. My login credential, my account, etc. are all in order. When attempting to submit the login credential to access my account I get over the submit button a red circle with a red diagonal line across the circle that inhibits pressing the submit button. The first time I attempted this on a different laptop I was asked by their tech support to not attempt to press the button but instead to hit the enter key on my keyboard. It worked! I got in! However, when I tried it again at a later time I could not get in. So, I decided to try a different browser; Edge repeatedly worked by hitting the enter keyboard key. This clearly suggests an issue with Firefox an this web portal.

I am running security add on features on Firefox. I turned them all off and run the browser in troubleshooting mode. No Joy! The problem persists. That's where you come in. I would rather not migrate to Edge, I do not like living on the edge so to speak. I am attaching a screenshot of the problem. I hope that you can help me find a solution. I look forward to your reply. Thank you.

hi, somehow in the last week, i accidentally shifted something, while using firefox as my default browser. at first i only noticed it in my email service, protonmail: i stopped being able to attach files to messages; when i click the Attachment button which usually opens a box to select where to find a file, nothing happens. then today i had to complete another webpage's form, not from my email, that included using the form's button to attach and upload a file; also no response. then i went to firefox's help page, and apart from dealing with 'attachments', couldn't open a dropdown popup of multiple topic headers to choose from. i've tried and successfully had button functionality on another browser, but i don't want to continue using that, i love firefox! help?

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following a facebook hack i changed my browser and deleted everythign .now i cant recieve meials. its saying my browser is blocking google how can i enable cookies so that i can receive and send my messages

My TIFF (Toronto International Film Festival) membership would not load I got 403 forbidden when I click on the account manager locked. I emailed them and they said the account was active. I think tried again from a Chrome browser and had no issues was able to log in . Back on Mozilla Firefox however I am blocked.

Is there a fix or do I need to migrate all my browsing to Chrome ? [email removed from public]

i updated the browser and now it is bouncing and hurts my eyes. Otherwise I guess I can delete it and use another browser but i really like this one. please advise thank you

Firefox has been crashing all afternoon. Here are the crash reports. It is even crashing in safe mode. Firefox is up to date. All drivers are up to date. No malware found. bp-e8ece767-e2ab-413c-9c05-f89fd0211220 12/20/2021, 5:19 PM View bp-b50117d8-8c22-4b5c-aa2a-98b3f0211220 12/20/2021, 5:19 PM View bp-36f6abaa-012c-4c23-8198-d2b410211220 12/20/2021, 5:19 PM View bp-5e229ac9-b881-4d29-821d-7700e0211220 12/20/2021, 5:19 PM View bp-397d037d-8f07-42ab-a6a9-9fe180211220 12/20/2021, 5:19 PM View bp-1695b8d6-89ef-46a3-a218-6cbfa0211220 12/20/2021, 5:19 PM View bp-99676870-058b-4fe9-873b-ec0950211220 12/20/2021, 5:19 PM View bp-248791e5-0899-474f-9309-101de0211220 12/20/2021, 5:19 PM View bp-b946a395-0aba-46ec-872f-55a480211220 12/20/2021, 5:19 PM View bp-7c9432a1-3926-46c0-94e8-48c7e0211220

about a week ago without any changes to my setup my facebook went white... Done everything suggested in older questions but nothing. Im only able to open it via private window. All other browsers work fine. Im on win 10 firefox version 95.0.2 (64bit)

Just booted up a new laptop with Win11 and installed Firefox - had been working normally, but now I can't get back into the browser menu or anything else on that menu/url bar. On opening a new window, I can click and view the menu, but within a few seconds it vanishes, but the button remains highlighted as though it's still open, so I can't re-open it.