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home button is missing after update

After a recent update, my home button is now MISSING! Gone! Do not tell me to take a screenshot because that is not available for the menu or bookmarks bar. Why would y… (閱讀更多)

After a recent update, my home button is now MISSING! Gone! Do not tell me to take a screenshot because that is not available for the menu or bookmarks bar. Why would you erase my home button in an update?

susankaveny1 於 11 個月前 詢問

cor-el 最近回覆 於 11 個月前

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FirefoxCP WebExtensions and FireFoxCP Isolated Web Content

FirefoxCP WebExtensions and FireFoxCP Isolated Web Content seem to cause my Mac's fans to spin crazily and are taking up the most resources by far. This happens most fre… (閱讀更多)

FirefoxCP WebExtensions and FireFoxCP Isolated Web Content seem to cause my Mac's fans to spin crazily and are taking up the most resources by far. This happens most frequently on Hearst newspaper site and other heavy ad sites. I can turn off Enhance Tracking Protection which does not really seem to have an effect. I mean the fans will slow after about a minute or two and then start up again when I go do the next page. According to Mac Activity Monitor FirefoxCP WebExtensions will use up just over 2GB of memory and FireFoxCP Isolated Web Content will use just under 2GB of memory.

FF 94.0.2 (64-bit)

macOS Monterey 12.0.1 MacBook Air (13-inch, Early 2015) 2.2 GHz Dual-Core Intel Core i7 8 GB 1600 MHz DDR3 Intel HD Graphics 6000 1536 MB

Peterd 於 11 個月前 詢問

cor-el 最近回覆 於 11 個月前

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Firefox browser often crashes

Hello,somebody。 My firefox browser has collapsed 8 times from 2021/12/1. It is currently operating normally, but the number of collapse is too frequent, and the user exp… (閱讀更多)

Hello,somebody。 My firefox browser has collapsed 8 times from 2021/12/1. It is currently operating normally, but the number of collapse is too frequent, and the user experience is very poor. The latest Crash report ID:bp-fd4c7367-1346-4a10-a2cd-244ac0211202

cyxiu123 於 11 個月前 詢問

FredMcD 最近回覆 於 11 個月前

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don't know how to open .zip files

I don't do this very often plus I'm fairly new to Win 10. I just bought a music album from the Amazon Music store. It is only available in Mp3 and downloaded as a .zip. … (閱讀更多)

I don't do this very often plus I'm fairly new to Win 10. I just bought a music album from the Amazon Music store. It is only available in Mp3 and downloaded as a .zip. And there it sits in my Downloaded folder. Please advise. Dick B.

2blocksma 於 1 年前 詢問

jonzn4SUSE 最近回覆 於 12 個月前

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My Firefox browser has been hijacked!! (both literally and figuratively)

Long story short: Whenever I open Firefox, apparently a Russian search engine named 'Poshukach' hijacks my homepage and doesn't let me use google(Image attached). Now to … (閱讀更多)

Long story short: Whenever I open Firefox, apparently a Russian search engine named 'Poshukach' hijacks my homepage and doesn't let me use google(Image attached). Now to solve this I scoured the Internet. I refreshed Firefox, ran malware scans and even re-installed windows. Still it doesn't go away. I installed Firefox in another device with the same account but to no avail. They while roaming through Firefox settings I noticed in the top that it says 'Your browser settings is managed by your organization' or something like that. So, I figured bad guys took control of my browser's settings disguising as my so called "organization" So, I need help from Firefox's end to solve this. Remove this Organization management stuff from my account. I want my control back. Otherwise, I am afraid I gotta stop using Firefox altogether due to privacy reasons

turjoreal 於 12 個月前 詢問

FredMcD 最近回覆 於 12 個月前

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YouTube videos refuse to play and buffer indefinitely.

Recently YouTube videos have stopped playing when I'm using the Firefox browser on Windows 10. This has occurred both on my laptop and on my desktop computer. The player,… (閱讀更多)

Recently YouTube videos have stopped playing when I'm using the Firefox browser on Windows 10. This has occurred both on my laptop and on my desktop computer. The player, surrounding website, comments, description, etc. all load correctly. The video does not, instead displaying either the video's thumbnail and a buffering symbol, or a blank black screen and a buffering symbol. The time codes on the video load correctly. Ads do not play either, and instead after about 15-30 seconds of buffering the "skip ad" button appears in the lower right hand corner of the video. Videos play normally on both Chrome and Edge, and all other media content appears to load correctly (music/spotify, videos on social media websites, etc.)

So far I have tried: - Running Firefox in troubleshoot mode - Refreshing Firefox - Clearing the cache - Disabling and re-enabling hardware acceleration (didn't work either way) - Uninstalling and reinstalling Firefox - Rebooting my machine - Waiting for the problem to fix itself (it's been two weeks on my main desktop/tower and it's still not working).

At this point the only thing I haven't tried is messing with advanced config settings, and I'm avoiding that since I have no idea what any of them actually do (despite what certain reddit threads recommend).

As far as I'm aware, no specific update to either of my machines or Firefox has preceded the issue appearing. It's been going on on my desktop computer for about two weeks, the problem just started on my laptop last night.

It's worth nothing that I usually use UBlock Origin, Simple Tab Groups, and Facebook container. Those extensions are not currently installed since I had to reset my browser in the process of trying to fix the issue.

I can also confirm it's not an internet issue; speed tests show normal download/upload speeds for my wifi, and those have not varied since the issue began. All of my drivers are also currently up to date.

duskscales 於 1 年前 詢問

a111bear 最近回覆 於 6 個月前

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Firefox, Instacart, and SNAP - which is the weak link?

Very suddenly, I cannot buy groceries through Instacart with SNAP. Everyone wants me to use some other browser, but I really don't want to do that. I'm using macOS 10.15.… (閱讀更多)

Very suddenly, I cannot buy groceries through Instacart with SNAP. Everyone wants me to use some other browser, but I really don't want to do that.

I'm using macOS 10.15.7 (Catalina) and Firefox for Mac 94.0.2 .

Whenever I go through the regular checkout process, when I click on "Place Order," I get the attached error message.

I cannot tell you how many times I've readded that number; I can't have been wrong on all of them. Yes, there's enough money on the card. I've tried (suggestion of their "support theater" people) deleting the card, logging out of Instacart, quitting Firefox, restarting Firefox (which I did twice to be sure), and adding the EBT number back in.

I even tried my sister's number, to see if it would go through. Same result.

Once I saw a brief flash of something like "Connect to EBT" before getting the error message, but only once.

I have ordered groceries through Firefox for Mac with SNAP on this computer before. Both SNAP and Instacart deny responsibility and tell me to use Safari (which I loathe).

Does anyone have any ideas? If it works in Safari, what's different about Firefox that's stopping it?

Please, grocery delivery is not a luxury for my sister and me. We literally (I was a copyeditor, so I do mean literally) cannot get to the store ourselves. I absolutely must be able to place SNAP orders via Instacart.

Thank you.

khindall 於 11 個月前 詢問

cor-el 最近回覆 於 11 個月前

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Help! Logins and passwords all gone after uninstalling and reinstalling Firefox!

I am absolutely devastated to find that my saved logins and passwords have all vanished from my account. I just uninstalled and reinstalled Firefox because the sync on my… (閱讀更多)

I am absolutely devastated to find that my saved logins and passwords have all vanished from my account. I just uninstalled and reinstalled Firefox because the sync on my open tabs didn't seem to be working. But now ALL of my passwords are gone and I don't have them anywhere else because I thought I could rely on Firefox.

I'm logged in to my Firefox account but they are all gone.

How can I get them back? Please keep it simple if possible, I have no background in IT.

Thanks so much - feeling a bit desperate here and hoping there's some way to recover them all.

Gabrielle O 於 1 年前 詢問

Paul 最近回覆 於 1 年前

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Eyedropper from Web Developer Tools -> Inspector -> Eyedropper does not work on some websites

When I open Web Developer Tools -> Inspector -> Eyedropper the eyedropper just shows a circle but does not copy or display the colors as you hover over them. When y… (閱讀更多)

When I open Web Developer Tools -> Inspector -> Eyedropper the eyedropper just shows a circle but does not copy or display the colors as you hover over them. When you click it just copies #000000 to the clipboard.

The only way I can use the Eyedropper is by going to: Tools -> Browser Tools -> Eyedropper.

My current Firefox version is 94.0.2 and I noticed this issue within the last minor/major update. I also noticed that the issue heavily depends on the website you are trying to get colors from. Some websites work fine while others it does not work.

When I try it on Hacker News (https://news.ycombinator.com/) it does not work for me.

subless 於 1 年前 詢問

cor-el 最近回覆 於 1 年前

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Netflix Error F7121-3078

I tried to watch Netflix on your browser but got the error message above with a statement along the lines that I needed to install the latest update of firefox. "It means… (閱讀更多)

I tried to watch Netflix on your browser but got the error message above with a statement along the lines that I needed to install the latest update of firefox.

"It means that the version of Mozilla Firefox you're using on your computer is no longer supported. Follow these steps to fix the problem."

I did update and restarted the browser and later my computer, the same message is appearing.

rangikudoug 於 12 個月前 詢問

Kiki 最近回覆 於 11 個月前

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web site login denials

I am finding a web site that I have used for many years is suddenly not working as the login will not work. I have contacted the compmany whose website i use and they hav… (閱讀更多)

I am finding a web site that I have used for many years is suddenly not working as the login will not work. I have contacted the compmany whose website i use and they have taken me through steps that point to an issue with firefox. (I can get acces to the site with MS Edge). If firefox thinks there si a security issue I cannor find how to make teh site an exception.

I also see that firefox thinks my browser preferences are being managed by my organisation. In fact I am my organisation and dont recall having set up a policy for my company

Can you help pls

Thanks

Simon Reid

simon122 於 11 個月前 詢問

cor-el 最近回覆 於 11 個月前

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all tabs crash when Private Internet Access (VPN software) drops connection

Hello, When my VPN client Private Internet Access drops its connection to the VPN server, all the tabs I have open in Firefox say they have crashed. I can restore the pag… (閱讀更多)

Hello,

When my VPN client Private Internet Access drops its connection to the VPN server, all the tabs I have open in Firefox say they have crashed. I can restore the pages by simply refreshing, but it didn't used to be like this. This doesn't happen if I turn off wifi or manually disconnect the VPN, only if the VPN drops the connection. Very strange.

My environment: - Mac Mini M1 2020 8GB RAM, 256GB SSD - MacOS Monterey 12.0.1 - PIA MacOS client 3.1.2 (build 06767) - Firefox 94.0.2 (64-bit) -- ublock origin 1.39.0 -- greasemonkey 4.11

Hopefully you can reproduce and fix it.

firefox1649 於 12 個月前 詢問

FredMcD 最近回覆 於 11 個月前

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Sync do not work on my work computer

Hello, I try to sync with my work computer (windows 10) but nothing is imported. No bookmark, no password, nothing. I do not have any error message it seems. What informa… (閱讀更多)

Hello,

I try to sync with my work computer (windows 10) but nothing is imported. No bookmark, no password, nothing. I do not have any error message it seems.

What information could be useful to resolve this problem ? thank in advance.

pagouy 於 12 個月前 詢問

FredMcD 最近回覆 於 12 個月前

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How to remove a duplicate Firfox

I installed Firefox on a new windows laptop. Then I discovered there are two copies. How can I remove the duplicate without uninstalling both? The PC arrived with Wind… (閱讀更多)

I installed Firefox on a new windows laptop. Then I discovered there are two copies. How can I remove the duplicate without uninstalling both? The PC arrived with Windows 10 and I upgraded to ver 11.

gomurchu 於 1 年前 詢問

FredMcD 最近回覆 於 1 年前

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Firefox randomly can't load pages - perpetual loading

Using Firefox 94.0.2 and I randomly can't load web pages. It will work fine for a while but eventually I get stuck loading the page. Restarting the browser seems to solve… (閱讀更多)

Using Firefox 94.0.2 and I randomly can't load web pages. It will work fine for a while but eventually I get stuck loading the page. Restarting the browser seems to solve it for a while. This only happens with my Firefox browser on my organization's PC running Windows 10. The browser works fine at home.

I have tried various things, like deleting private data, re-installing the browser, using installed and portable versions, running in troubleshoot mode without addons & extensions, but to no avail.

I'm currently writing this in Chrome because Chrome doesn't have this issue.

blaisadam 於 1 年前 詢問

jonzn4SUSE 最近回覆 於 1 年前

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Firefox becoming troublesome with purchases and logins

Used to be my go-to browser; now I just use it to download stuff. I often can't make online purchases whenever PayPal is involved; a pop-up window "doesn't," or a click-b… (閱讀更多)

Used to be my go-to browser; now I just use it to download stuff.

I often can't make online purchases whenever PayPal is involved; a pop-up window "doesn't," or a click-button is missing (like "complete purchase") or some such. I've had to fire up Chrome to make a purchase easily half a dozen times in the past several months to make a purchase.

NOW, it won't let me log in to my TracFone accounts, of which I have two. I use a password manager because it's impossible to keep track of 'em all. It fills in the fields correctly (I triple-verified this with my master spreadsheet of passwords), and I get an "invalid username or password" message every time, for either account. I can log in just fine with Chrome, same password manager.

I'm sure there's a fix, like flush the cache and delete all cookies and such, but really... I never used to have do to any of that, Firefox was rock solid and never gave me any grief, and then after some update was installed (can't say when), this stuff started up. It's starting to act like Windows, where I spend as much time wrestling with the OS as I do trying to use it (100% disk usage and other nonsense).

Am I the only one experiencing this kind of issue? Is there a bug-fix for any of it? If not, I'd like to submit one (two, if the paypal thing and the login thing have to be treated as separate problems).

Thanks for reading this.

karl

kharrisma 於 11 個月前 詢問

FredMcD 最近回覆 於 11 個月前

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Mac migration from standard release to ESR

I am looking for suggestions/work flows for migrating existing Mac's from the standard firefox release to the ESR version. I am looking to manage these all under 1 updat… (閱讀更多)

I am looking for suggestions/work flows for migrating existing Mac's from the standard firefox release to the ESR version. I am looking to manage these all under 1 update cycle. A couple of current problems:

  1. On a system with the standard version already installed, I can't find a way to upgrade to the ESR version without uninstalling first.
  2. Once I would do an uninstall and then an install of the new version, I am prompted that I have launched an older version of Firefox and that I must create a new profile. How can I do this without loosing all users bookmarks, extensions, etc?

Thanks!

Bradley 於 6 個月前 詢問

Terry 最近回覆 於 6 個月前