顯示問題標籤 顯示所有問題

Firefox Crashes on Certain Websites

Hi everyone, Not sure if it is the current version of FF that is causing it to crash each time I visit some websites. In order to troubleshoot the cause, I manage to load… (閱讀更多)

Hi everyone,

Not sure if it is the current version of FF that is causing it to crash each time I visit some websites. In order to troubleshoot the cause, I manage to load the website in safe mode and it was stable but going back to normal mode, it happened again. So I tried to isolate the problem by going through the checklist as documented by FF support e.g https://support.mozilla.org/en-US/kb/firefox-keeps-crashing-startup but to no avail.

Since, I intended to reinstall my Mac from scratch, I thought that might help eliminate any issues that might be causing it, but after installing Catalina and then installing only FF, I visited the site again and it crashed the moment it tried to load.

The site I was visiting was http://www.ahpra.gov.au/

Would this report help in any way?

Thank you.

Cheers, Ernest

      • START***

AdapterDeviceID: 0x0166 AdapterVendorID: 0x8086 Add-ons: doh-rollout%40mozilla.org:2.0.0,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,proxy-failover%40mozilla.com:1.0.2,screenshots%40mozilla.org:39.0.1,webcompat%40mozilla.org:27.1.0,default-theme%40mozilla.org:1.3,google%40search.mozilla.org:1.1,chambers-en-GB%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.3,ddg%40search.mozilla.org:1.1,ebay%40search.mozilla.org:1.3,amazon%40search.mozilla.org:1.9 AvailablePhysicalMemory: 3187167232 AvailableSwapMemory: 0 BuildID: 20211103134640 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1637590293 DOMFissionEnabled: 1 DOMIPCEnabled: 1 ExperimentalFeatures: fission.autostart,media.videocontrols.picture-in-picture.allow-multiple InstallTime: 1637589784 MacAvailableMemorySysctl: 3503456348 MacMemoryPressure: Normal MacMemoryPressureCriticalTime: Unset MacMemoryPressureNormalTime: 1637590272 MacMemoryPressureSysctl: 1 MacMemoryPressureWarningTime: Unset Notes: FP(D00-L1000-W00000000-T000) WR? WR+ GL Context? GL Context+ WebGL? WebGL+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox PurgeablePhysicalMemory: 214867968 RDDProcessStatus: Running ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 96 StartupCrash: 0 StartupTime: 1637590272 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20211103134640","version":"94.0.1","vendor":"Mozilla","displayVersion":"94.0.1","platformVersion":"94.0.1","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8192,"virtualMaxMB":null,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAES"]},"os":{"name":"Darwin","version":"19.6.0","locale":"en-AU"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"adapters":[{"description":null,"vendorID":"0x8086","deviceID":"0x0166","subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1440,"screenHeight":900,"scale":1}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"unused"},"wrQualified":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"available"},"omtp":{"status":"unused"}}},"appleModelId":"MacBookAir5,2","hasWinPackageId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-GB","intl":{"requestedLocales":["en-GB"],"availableLocales":["en-GB","en-US"],"appLocales":["en-GB","en-US"],"systemLocales":["en-AU"],"regionalPrefsLocales":["en-AU"],"acceptLanguages":["en-GB","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true,"background":false},"userPrefs":{"browser.search.region":"AU","browser.search.widget.inNavBar":false,"browser.urlbar.suggest.quicksuggest":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":3,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false,"defaultSearchEngine":"google-b-d","defaultSearchEngineData":{"loadPath":"[other]addEngineWithDetails:google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?channel=crow5&client=firefox-b-d&q="}},"profile":{"creationDate":18953,"firstUseDate":18953},"addons":{"activeAddons":{"doh-rollout@mozilla.org":{"version":"2.0.0","scope":1,"type":"extension","updateDay":18934,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"This used to be a Mozilla add-on that supported the roll-out of DoH, but now only exists as a stub t","name":"DoH Roll-Out","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18934},"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":18934,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18934},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":18934,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18934},"proxy-failover@mozilla.com":{"version":"1.0.2","scope":1,"type":"extension","updateDay":18934,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Direct Failover for system requests.","name":"Proxy Failover","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18934},"screenshots@mozilla.org":{"version":"39.0.1","scope":1,"type":"extension","updateDay":18934,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18934},"webcompat@mozilla.org":{"version":"27.1.0","scope":1,"type":"extension","updateDay":18934,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18934}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Follow the operating system setting for buttons, menus, and windows.","name":"System theme — auto","userDisabled":false,"appDisabled":false,"version":"1.3","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18953,"updateDay":18953},"activeGMPlugins":{"gmp-gmpopenh264":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"bug-1690367-rollout-moving-webrtc-networking-functionality-into-i-release-87-100":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"aab7be96-022b-644c-b0c0-82d16c640b12"},"bug-1732206-rollout-fission-release-rollout-release-94-95":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"6ff48579-d11b-384c-a7e3-27f6a2fb665a"},"bug-1727384-pref-impact-study-for-total-cookie-protection-tcp-release-91-95":{"branch":"control","type":"normandy-exp","enrollmentId":"a71c4f85-4c9b-f640-b79f-ddeb3f0a9cfa"}}} ThreadIdNameMapping: 6:"IPC I/O Parent",7:"Timer",8:"StreamTrans #1",10:"Socket Thread",9:"StreamTrans #2",11:"Permission",12:"JS Watchdog",16:"TaskController #1",18:"TaskController #3",17:"TaskController #2",15:"TaskController #0",19:"Cache2 I/O",20:"Cookie",22:"Worker Launcher",23:"Renderer",24:"WRWorker#0",28:"WRWorkerLP#0",29:"WRWorkerLP#1",30:"WRWorkerLP#2",27:"WRWorker#3",31:"WRWorkerLP#3",25:"WRWorker#1",26:"WRWorker#2",32:"Compositor",34:"ImageIO",35:"IPDL Background",37:"DOM Worker",37:"QuotaManager IO",38:"IndexedDB #1",39:"TRR Background",40:"StreamTrans #3",41:"StreamTrans #4",42:"StreamTrans #5",43:"StyleThread#0",44:"StyleThread#1",45:"StyleThread#2",47:"mozStorage #1",48:"ImageBridgeChld",49:"WRSceneBuilder#1",50:"WRSceneBuilderLP#1",51:"WRRenderBackend#1",55:"GMPThread",56:"ProcessHangMon",57:"mozStorage #2",57:"BgIOThreadPool #1",60:"BackgroundThreadPool #2",61:"DNS Resolver #1",63:"mozStorage #3",64:"DOM Worker",65:"DNS Resolver #2",66:"DNS Resolver #3",67:"DOM Worker",69:"IndexedDB #5",72:"SSL Cert #1",72:"DOM Worker",72:"URL Classifier",75:"ExtensionProtocolHandler",75:"IndexedDB #6",78:"SSL Cert #2",79:"mozStorage #4",80:"SSL Cert #3",81:"RemoteLzyStream",85:"LS Thread",86:"SSL Cert #4",87:"mozStorage #5",89:"mozStorage #6",84:"mozStorage #7",85:"mozStorage #8", Throttleable: 1 TotalPhysicalMemory: 8589934592 URL: http://ahpra.gov.au/Error/404.htm?item=%2f&user=sitecore%5cAnonymous&site=scheduler&url=%2f UptimeTS: 21.20301408 Vendor: Mozilla Version: 94.0.1 useragent_locale: en-GB

This report also contains technical information about the state of the application when it crashed.

      • END***

Ernest Lee 於 1 個月前 詢問

FredMcD 最近回覆 於 1 個月前

Firefox add-ons/extensions not showing in toolbar

My firefox extensions are not showing up in my toolbar. I've tried everything I've seen, turning on Private Browsing, checking the customize tab, removing Ublock Origin, … (閱讀更多)

My firefox extensions are not showing up in my toolbar. I've tried everything I've seen, turning on Private Browsing, checking the customize tab, removing Ublock Origin, but nothing has changed and they are still not there. Help!

johncenaanims 於 1 個月前 詢問

FredMcD 最近回覆 於 1 個月前

i can't download the companion app for video download helper

I have installed Video Download Helper. When I try and download a video, I no longer am given the choice of using the browser to download, I am compelled to use the compa… (閱讀更多)

I have installed Video Download Helper. When I try and download a video, I no longer am given the choice of using the browser to download, I am compelled to use the companion app. When I try and download the companion app it fails repeatedly, and when finally complete it always totals 0 KBs

5putN1k 於 1 個月前 詢問

Rally won't let me leave.

I opted in to Rally a couple of months ago. I recently decided to stop and , I thought, removed myself from the two panels I had been on. Currently, when I switch apps, a… (閱讀更多)

I opted in to Rally a couple of months ago. I recently decided to stop and , I thought, removed myself from the two panels I had been on. Currently, when I switch apps, a Rally screen pops up begging me to install Rally. How can I cleanly remove my self from the program? I have nothing against the idea of Rally. I just want to stop participating. Thanks, Greg Schultz

GregS 於 2 個月前 詢問

Kiki 最近回覆 於 1 個月前

Only on firefox some third-party website opens after logging to my wifi network

I have an internet provider that provides internet for the entire tenement house. When I log in to the wifi network on my laptop (from time to time you have to log in bef… (閱讀更多)

I have an internet provider that provides internet for the entire tenement house. When I log in to the wifi network on my laptop (from time to time you have to log in before you can start using it) using Firefox Mozilla, I am automatically directed to a news page that I would not have set as my home page in my life. The problem only occurs on this browser, but I haven't found any option in the settings to regulate it; there are also no similar topics on the forum. I will only add that this page, if I remember correctly, used to be the start page of mozilla (when I installed it for the first time). How to fix it? I don't want this page to open. PS: This is the site: https://www.msn.com/pl-pl

sbialas401 於 1 個月前 詢問

FredMcD 最近回覆 於 1 個月前

The firefox installer has installed different versions (32bit & 64 bit) of firefox in multiple locations

I removed the 32 bit version of firefox some time ago and installed the Firefox 64 bit version on my larger secondary drive. Firefox recently updated but the update cause… (閱讀更多)

I removed the 32 bit version of firefox some time ago and installed the Firefox 64 bit version on my larger secondary drive. Firefox recently updated but the update cause the same version of firefox (version 94.0.1 build 20211103134640) into multiple hard-drives (C & D drives) and different folders. There are now multiple icons in my start menu and the task bar for firefox. They BOTH each fight for the default browser setting as if they were different browsers, and only one will open my previous windows and tabs at startup. I only want firefox to be installed on my secondary drive as my C drive has a much smaller capacity. How can I distinguish and remove one of these conflicting multiple copies of Firefox from my PC without loosing my saved tabs or all of my personal data? Why is firefox installing as 2 different apps, on 2 different hard drives, along the same profile path in two different profile folders as shown with "more troubleshooting information" from the help dropdown menu?

frostyfee 於 1 個月前 詢問

frostyfee 最近回覆 於 1 個月前

Can I enable visual effects on Google Meet/Skype?

Hi, I make use of Firefox browser and would like to make it as my main browser. However, for me to do this I need to know if there is any possibility for the Visual Effec… (閱讀更多)

Hi, I make use of Firefox browser and would like to make it as my main browser. However, for me to do this I need to know if there is any possibility for the Visual Effects (background) of Google Meet to be compatible with the browser (Firefox), as there is with the base Chromium. Also, I expand my question to Skype for the Web.

bsabrunosouza1 於 1 個月前 詢問

jonzn4SUSE 最近回覆 於 1 個月前

  • 已解決

Binance.US advanced trade quotes not display in real time.

Just recently, past few days, my Firefox desktop browser will not display real time quotes & trades for Binance.US. Microsoft Edge does display correctly. I then we… (閱讀更多)

Just recently, past few days, my Firefox desktop browser will not display real time quotes & trades for Binance.US. Microsoft Edge does display correctly. I then went to wife's computer and it has the same Firefox problem and the same correct display with Edge. I have deleted cookies, cache, & history to no correction. I opened Firefox in safe troubleshooting mode and the problem persists. Yahoo, Coindesk, & other sites quotes do display in real time; however, Binance.us will not in Firefox version 94.0.1.

fredsodak 於 1 個月前 詢問

fredsodak 於 1 個月前 解答

No Video with supported format and MIME type found

Dear Support, I am using Pulse SMS in Firefox 94.01 in Windows 10, https://pulsesms.app. I receive MP4 videos via this SMS web application and Firefox will not open them,… (閱讀更多)

Dear Support,

I am using Pulse SMS in Firefox 94.01 in Windows 10, https://pulsesms.app. I receive MP4 videos via this SMS web application and Firefox will not open them, they are coming from an Apple IPHONE. I receive the following error and the video will not play.

No Video with supported format and MIME type found

I open the same Pulse SMS app in Google Chrome, MS Edge, Vivaldi and each of those applications plays back the video fine and I hear the sound. I have disabled all extensions in Firefox, and also allowed all all the Site permissions for the web app site, I have turned off enhance tracking, note of the firefox settings seem to help The MP4 will not play. Can anyone point me to a setting that might allow me to playback these videos? I have looked thru the history of Firefox and it seems to be an issue that rears it's head quite often over the years. If anyone has a solution could you please let me know. thank you for your help!

Brent Ruggles 於 2 個月前 詢問

Brent Ruggles 最近回覆 於 1 個月前

Firefox scrool too much in Google Sheets

Only on Google Sheets pages Firefox scrolling too much when I use my Logitech MX Vertical. Another browser works fine. Another mouse (not Logitech) works fine in Firefox … (閱讀更多)

Only on Google Sheets pages Firefox scrolling too much when I use my Logitech MX Vertical. Another browser works fine. Another mouse (not Logitech) works fine in Firefox on the Google Sheets page.

Kyrylo 於 1 個月前 詢問

Mac OS 12.0.1 issues with firefox browser failing to run do to warning of mulitiple installations

bold textissues with firefox desktop browser failing to run on Mac OS 12.0.1 Monterey; upon exe. of install pakage promp pops up asking if you wish to replace or kkep bo… (閱讀更多)

bold textissues with firefox desktop browser failing to run on Mac OS 12.0.1 Monterey; upon exe. of install pakage promp pops up asking if you wish to replace or kkep both copys; replace is chosen and file will not execute with warning anouther instance of firefox is already runing. ive deleted all kmown Installations and redownloaded sever times with same results.

SS1 於 1 個月前 詢問

FredMcD 最近回覆 於 1 個月前

Firefox locks up.

Firefox locks up, in windows task manager, multiple versions running from start up between 5 and 8, also multiples with Thunderbird 3 to 4. never noticed multiples runnin… (閱讀更多)

Firefox locks up, in windows task manager, multiple versions running from start up between 5 and 8, also multiples with Thunderbird 3 to 4. never noticed multiples running before, only looked as it started to lock up/very slow just over a week ago. Ran refresh to return to basics, no change, re installed no change. Might not be Firefox/Thunderbird, but what could cause it.

Mikeep 於 1 個月前 詢問

Mikeep 最近回覆 於 1 個月前

Nothing synced

I signed up/logged in to firefox before I reset my PC, to save all my bookmarks and passwords, only for me to finally get my PC back up and running with NOTHING synced. H… (閱讀更多)

I signed up/logged in to firefox before I reset my PC, to save all my bookmarks and passwords, only for me to finally get my PC back up and running with NOTHING synced. How do I fix this there is 0 chance I get back my old install as I have formatted.

kingtekronofficial 於 1 個月前 詢問

jonzn4SUSE 最近回覆 於 1 個月前

Colorways themes

I chose lavender as the background color, but I hate it. It has changed all my links to lavender and I want to go back to the default settings before I added the lavender… (閱讀更多)

I chose lavender as the background color, but I hate it. It has changed all my links to lavender and I want to go back to the default settings before I added the lavender. I want the default settings before the Colorways options were made available.

Even though I have figured out how to change the themes, the lavender color is still present in certain words. I want it to go. I want what I had before I added the lavender theme.

I have looked at the articles, but I cannot find an option that says "go back to what you had before" or "undo" or "restore default settings". I'm possibly missing a step. Don't know. I'm frustrated that I can add something so easily, but not get rid of it so easily.

Please help me restore my back ground colors to pre-Colorways add-on lavender. I have a Mac OS High Sierra 10.13.6.

larouselle17 於 2 個月前 詢問

cor-el 最近回覆 於 1 個月前

  • 已解決

Update to 95 FireFox Windows Store Version

Hello, Just wondering how do I update my FireFox Windows Store version, it's still in 94, it's needs to be on 95. Do I update through the about FireFox or the store? Than… (閱讀更多)

Hello,

Just wondering how do I update my FireFox Windows Store version, it's still in 94, it's needs to be on 95. Do I update through the about FireFox or the store?

Thanks,

Shawn

Shawnloveshorses.161 於 2 個月前 詢問

Shawnloveshorses.161 於 1 個月前 解答

Crashes at start

I dont knows what happening but my Mozilla still crashes no matters what. Refreshing doesnt help. Opening in Helping Tool crashes too. Aplication working for 2-3 seconds … (閱讀更多)

I dont knows what happening but my Mozilla still crashes no matters what. Refreshing doesnt help. Opening in Helping Tool crashes too. Aplication working for 2-3 seconds in both situations. ID: bp-94ac7ca8-275b-48a3-b8ad-27f7e0211119

arek77rz 於 1 個月前 詢問

FredMcD 最近回覆 於 1 個月前