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bookmarks gone, can not bookmark at all

version 94.0.2 (64-bit) message: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security s… (閱讀更多)

version 94.0.2 (64-bit) message: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem." I can not see any of my bookmarks and I can not bookmark any page. I have: Shut down Firefox and restarted: no help uninstalled, deleted folders, and reinstalled: no help Import bookmarks from another browser: no help. That doesn't work either

What "security software" is the message talking about?

Hope you can help, because I don't want to go to another browser.

Robert

rschoenert 於 6 個月前 詢問

jscher2000 - Support Volunteer 最近回覆 於 6 個月前

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Synced data is not recovered

I was using firefox with same account. operating system of my computer crashed. Now i have again install windows 10 on my computer. I have login with same firefox account… (閱讀更多)

I was using firefox with same account. operating system of my computer crashed. Now i have again install windows 10 on my computer. I have login with same firefox account but my stored data like password, bookmarks etc are not syncing this time even after pressing sync button several times. I have lost my stored information. This is not right thing happened to me because important information was synced with ny accont. Kindly help me.

Regards Manoj Dhaka

manojdhaka04 於 6 個月前 詢問

cor-el 最近回覆 於 6 個月前

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sync two macbooks

just got new macbook pro, want to have the browsers stay in sync. going to sync and adding a device it keeps wanting me to get the app, and point the QR code at my phone… (閱讀更多)

just got new macbook pro, want to have the browsers stay in sync.

going to sync and adding a device it keeps wanting me to get the app, and point the QR code at my phone. that's not where I am

i'm just trying to add another device...help!

203elvis 於 6 個月前 詢問

jonzn4SUSE 最近回覆 於 6 個月前

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2FA setup

My 2FA cannot be setup. When I scan the code with 3 different authenticators, 2FAS, ID.ME, LASTPASS. it responds with incorrect code. Why is this? Now I cannot turn the … (閱讀更多)

My 2FA cannot be setup. When I scan the code with 3 different authenticators, 2FAS, ID.ME, LASTPASS. it responds with incorrect code. Why is this? Now I cannot turn the feature back on.

Informagine 於 6 個月前 詢問

cor-el 最近回覆 於 6 個月前

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why has firefox 95 update changed background to black with white txt? want to change back to black on white

NOT Happy, after firefox update to 95, the background is black with white txt! It's terrible and hurts the eyes... Are you going to change it or is there a solution??? th… (閱讀更多)

NOT Happy, after firefox update to 95, the background is black with white txt! It's terrible and hurts the eyes... Are you going to change it or is there a solution??? thanks Jon p.s I have gone back to 94.02

jon.riley2020 於 6 個月前 詢問

cor-el 最近回覆 於 6 個月前

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403 forbidden - nginx

Why do I get this? Firefox 94 on ubuntu hirsute. Link from: https://www.fis-ski.com/en/alpine-skiing and I 'd like to get the live timing Never a problem before and with … (閱讀更多)

Why do I get this?

Firefox 94 on ubuntu hirsute.

Link from: https://www.fis-ski.com/en/alpine-skiing and I 'd like to get the live timing

Never a problem before and with Brave beta, straight on.

Sorry to say, not so fan anymore

Ole-Martin Lyng 於 7 個月前 詢問

jonzn4SUSE 最近回覆 於 6 個月前

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Clear cookies and site data ? Keeps coming back

I try to clear cookies and site data but it doesn't work and keeps coming back. I've cleared hundreds of times before with no problem but now for some reason the data do… (閱讀更多)

I try to clear cookies and site data but it doesn't work and keeps coming back. I've cleared hundreds of times before with no problem but now for some reason the data doesn't clear. I've tried clearing history first, or clearing each item individually but nothing working? What do I do?

donnydevil 於 7 個月前 詢問

cor-el 最近回覆 於 6 個月前

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home button is missing after update

After a recent update, my home button is now MISSING! Gone! Do not tell me to take a screenshot because that is not available for the menu or bookmarks bar. Why would y… (閱讀更多)

After a recent update, my home button is now MISSING! Gone! Do not tell me to take a screenshot because that is not available for the menu or bookmarks bar. Why would you erase my home button in an update?

susankaveny1 於 6 個月前 詢問

cor-el 最近回覆 於 6 個月前

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Linux version of Firefox on Chromebook

I installed Firefox on my Chromebook using flatpak. Something went wrong and now Firefox always freezes after it starts up. I tried to remove Firefox using the linux comm… (閱讀更多)

I installed Firefox on my Chromebook using flatpak. Something went wrong and now Firefox always freezes after it starts up. I tried to remove Firefox using the linux command line and got this message: “Package ‘firefox’ is not installed so not removed”. I can't find where this package is located and yet it always starts up as the default browser on the linux side. Any ideas on how I can find and remove this broken Firefox?

jimrader 於 6 個月前 詢問

cor-el 最近回覆 於 6 個月前

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Firefox Restore

I have Firefox set up to restore my tabs automatically when I open the browser. Today, it did not, and I can't find a way to restore my previous session. Every suggestio… (閱讀更多)

I have Firefox set up to restore my tabs automatically when I open the browser. Today, it did not, and I can't find a way to restore my previous session. Every suggestion I find online is not resolving the issue. There is no option to restore through the history tab, and no option to restore the session in Startup under General Settings.

Would appreciate the help!

Thanks,

Doug

pastordsuvino 於 6 個月前 詢問

FredMcD 最近回覆 於 6 個月前

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Firefox Private browsing default installation out of the box blocks certain websites

I have been attempting to use Firefox Private browsing default installation out of the box on netflix, and messages.google.com/web and in netflix's case videos do not pla… (閱讀更多)

I have been attempting to use Firefox Private browsing default installation out of the box on netflix, and messages.google.com/web and in netflix's case videos do not play, and google messages page is a blank white page, and also any website that uses facebook comments, that section is not loaded. What is this setting that is causing these behaviors in the private browsing mode, is there a article somewhere that explains in detail how firefox's private browsing mode works?

limava9478 於 7 個月前 詢問

cor-el 最近回覆 於 6 個月前

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Firefox browser often crashes

Hello,somebody。 My firefox browser has collapsed 8 times from 2021/12/1. It is currently operating normally, but the number of collapse is too frequent, and the user exp… (閱讀更多)

Hello,somebody。 My firefox browser has collapsed 8 times from 2021/12/1. It is currently operating normally, but the number of collapse is too frequent, and the user experience is very poor. The latest Crash report ID:bp-fd4c7367-1346-4a10-a2cd-244ac0211202

cyxiu123 於 6 個月前 詢問

FredMcD 最近回覆 於 6 個月前

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unable to view content in OTT platforms

Hello Sir/Ma'am, I am unable to watch series and movies through firefox browsers, I faced the issue initially on Netflix (date- 03/12/2021, it showed that there was a pro… (閱讀更多)

Hello Sir/Ma'am,

I am unable to watch series and movies through firefox browsers, I faced the issue initially on Netflix (date- 03/12/2021, it showed that there was a problem to play the video and to update the browser to latest version, when i checked the browser was all updated to date. The same issue is continuing today (date- 04/12/2021), and it is the same for Disney+Hotstar as well. Please fix this issue.

Thank you Divya Naik

divyagnaik1732 於 6 個月前 詢問

Kiki 最近回覆 於 6 個月前

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Netflix Error F7121-3078

I tried to watch Netflix on your browser but got the error message above with a statement along the lines that I needed to install the latest update of firefox. "It means… (閱讀更多)

I tried to watch Netflix on your browser but got the error message above with a statement along the lines that I needed to install the latest update of firefox.

"It means that the version of Mozilla Firefox you're using on your computer is no longer supported. Follow these steps to fix the problem."

I did update and restarted the browser and later my computer, the same message is appearing.

rangikudoug 於 6 個月前 詢問

Kiki 最近回覆 於 6 個月前

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Disabling the automatic upadate notifications

Hello, Please inform me how to disable the automatic updates and or notifications. This intrusive feature is not in alignment with you original mission statement. Why for… (閱讀更多)

Hello,

Please inform me how to disable the automatic updates and or notifications. This intrusive feature is not in alignment with you original mission statement. Why force an update every two or three weeks?

thank you for your concern

jkwsecu 於 6 個月前 詢問

FredMcD 最近回覆 於 6 個月前

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the new tab tiles for frequent websites are all blank and useless

I'm using windows 10 on a fairly recent AIO from HP. It's a 27-k350. FF version 94.0 The frequently used website tiles on the new tab are all blank. They don't wor… (閱讀更多)

I'm using windows 10 on a fairly recent AIO from HP. It's a 27-k350. FF version 94.0

       The frequently used website tiles on the new tab are all blank. They don't work. I can customize the data for a tile and it will appear in sync on other devices and OS's, but not on the Windows OS. It's frustrating. It makes Firefox feel pretty useless on this OS and machine. I dual boot with Linux Mint on the same machine and it's fine in Linux. 
       Any ideas? :)
       Thank you.

Data dump from FF {

 "application": {
   "name": "Firefox",
   "osVersion": "Windows_NT 10.0 19044",
   "version": "94.0.2",
   "buildID": "20211119140621",
   "distributionID": "",
   "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:94.0) Gecko/20100101 Firefox/94.0",
   "safeMode": false,
   "updateChannel": "release",
   "supportURL": "https://support.mozilla.org/1/firefox/94.0.2/WINNT/en-US/",
   "osTheme": "",
   "numTotalWindows": 1,
   "numFissionWindows": 0,
   "numRemoteWindows": 1,
   "launcherProcessState": 0,
   "fissionAutoStart": false,
   "fissionDecisionStatus": "disabledByDefault",
   "remoteAutoStart": true,
   "policiesStatus": 0,
   "keyLocationServiceGoogleFound": true,
   "keySafebrowsingGoogleFound": true,
   "keyMozillaFound": true
 },
 "securitySoftware": {
   "registeredAntiVirus": "",
   "registeredAntiSpyware": "",
   "registeredFirewall": ""
 },
 "processes": {
   "remoteTypes": {
     "privilegedabout": 1,
     "extension": 1,
     "web": 2,
     "prealloc": 1,
     "gpu": 1
   },
   "maxWebContentProcesses": 8
 },
 "environmentVariables": {
   "MOZ_CRASHREPORTER_DATA_DIRECTORY": "C:\\Users\\User\\AppData\\Roaming\\Mozilla\\Firefox\\Crash Reports",
   "MOZ_CRASHREPORTER_EVENTS_DIRECTORY": "C:\\Users\\User\\AppData\\Roaming\\Mozilla\\Firefox\\Crash Reports\\events",
   "MOZ_CRASHREPORTER_PING_DIRECTORY": "C:\\Users\\User\\AppData\\Roaming\\Mozilla\\Firefox\\Pending Pings",
   "MOZ_CRASHREPORTER_RESTART_ARG_0": "C:\\Program Files\\Mozilla Firefox\\firefox.exe",
   "MOZ_CRASHREPORTER_STRINGS_OVERRIDE": "C:\\Program Files\\Mozilla Firefox\\browser\\crashreporter-override.ini"
 },
 "lockedPreferences": {
   "fission.autostart.session": false
 },
 "media": {
   "currentAudioBackend": "wasapi",
   "currentMaxAudioChannels": 2,
   "currentPreferredSampleRate": 48000,
   "audioOutputDevices": [
     {
       "name": "Headphones (BRV-HD Stereo)",
       "groupId": "BTHENUM\\{0000110b-0000-1000-8000-00805f9b34fb}_LOCALMFG&000f\\7&3aac06c4&0&002301317218_C00000000",
       "vendor": "",
       "type": 2,
       "state": 1,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "",
       "groupId": "",
       "vendor": "",
       "type": 2,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Speakers/Headphones (Realtek High Definition Audio)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0280&SUBSYS_103C2B2B&REV_1000\\4&150a9173&0&0001",
       "vendor": "",
       "type": 2,
       "state": 2,
       "preferred": 7,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 48000,
       "maxRate": 48000,
       "minRate": 48000,
       "maxLatency": 480,
       "minLatency": 144
     },
     {
       "name": "Headset (BRV-HD Hands-Free AG Audio)",
       "groupId": "BTHHFENUM\\BthHFPAudio\\8&2fed0f47&0&97",
       "vendor": "",
       "type": 2,
       "state": 1,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     }
   ],
   "audioInputDevices": [
     {
       "name": "Speakers/Headphones (Realtek High Definition Audio)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0280&SUBSYS_103C2B2B&REV_1000\\4&150a9173&0&0001",
       "vendor": "",
       "type": 1,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
       "minRate": 0,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Stereo Mix (Realtek High Definition Audio)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0280&SUBSYS_103C2B2B&REV_1000\\4&150a9173&0&0001",
       "vendor": "",
       "type": 1,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 48000,
       "maxRate": 48000,
       "minRate": 48000,
       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Headset (BRV-HD Hands-Free AG Audio)",
       "groupId": "BTHHFENUM\\BthHFPAudio\\8&2fed0f47&0&97",
       "vendor": "",
       "type": 1,
       "state": 1,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
       "defaultRate": 0,
       "maxRate": 0,
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       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Microphone (Realtek High Definition Audio)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0280&SUBSYS_103C2B2B&REV_1000\\4&150a9173&0&0001",
       "vendor": "",
       "type": 1,
       "state": 2,
       "preferred": 7,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
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       "maxLatency": 480,
       "minLatency": 144
     },
     {
       "name": "Speakers/Headphones (Realtek High Definition Audio)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0280&SUBSYS_103C2B2B&REV_1000\\4&150a9173&0&0001",
       "vendor": "",
       "type": 1,
       "state": 0,
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     },
     {
       "name": "Speakers/Headphones (Realtek High Definition Audio)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0280&SUBSYS_103C2B2B&REV_1000\\4&150a9173&0&0001",
       "vendor": "",
       "type": 1,
       "state": 0,
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       "maxLatency": 0,
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     }
   ]
 },
 "accessibility": {
   "isActive": false,
   "forceDisabled": 0,
   "handlerUsed": true,
   "instantiator": ""
 },
 "startupCache": {
   "DiskCachePath": "C:\\Users\\User\\AppData\\Local\\Mozilla\\Firefox\\Profiles\\rmfww8wi.default-release-1636912396039\\startupCache\\startupCache.8.little",
   "IgnoreDiskCache": false,
   "FoundDiskCacheOnInit": false,
   "WroteToDiskCache": true
 },
 "libraryVersions": {
   "NSPR": {
     "minVersion": "4.32",
     "version": "4.32"
   },
   "NSS": {
     "minVersion": "3.71",
     "version": "3.71"
   },
   "NSSUTIL": {
     "minVersion": "3.71",
     "version": "3.71"
   },
   "NSSSSL": {
     "minVersion": "3.71",
     "version": "3.71"
   },
   "NSSSMIME": {
     "minVersion": "3.71",
     "version": "3.71"
   }
 },
 "userJS": {
   "exists": false
 },
 "intl": {
   "localeService": {
     "requested": [
       "en-US"
     ],
     "available": [
       "en-US"
     ],
     "supported": [
       "en-US"
     ],
     "regionalPrefs": [
       "en-US"
     ],
     "defaultLocale": "en-US"
   },
   "osPrefs": {
     "systemLocales": [
       "en-US"
     ],
     "regionalPrefsLocales": [
       "en-US"
     ]
   }
 },
 "sandbox": {
   "contentSandboxLevel": 6,
   "effectiveContentSandboxLevel": 6,
   "contentWin32kLockdownState": "Win32k Lockdown disabled -- Preference not set"
 },
 "remoteAgent": {
   "listening": false,
   "url": ""
 },
 "graphics": {
   "numTotalWindows": 1,
   "numAcceleratedWindows": 1,
   "windowLayerManagerType": "WebRender",
   "windowLayerManagerRemote": true,
   "windowUsingAdvancedLayers": false,
   "adapterDescription": "Intel(R) HD Graphics 4600",
   "adapterVendorID": "0x8086",
   "adapterDeviceID": "0x0412",
   "adapterSubsysID": "2b2b103c",
   "adapterRAM": 0,
   "adapterDrivers": "igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32",
   "driverVendor": "",
   "driverVersion": "20.19.15.5058",
   "driverDate": "8-16-2018",
   "adapterDescription2": "NVIDIA GeForce 830A",
   "adapterVendorID2": "0x10de",
   "adapterDeviceID2": "0x1340",
   "adapterSubsysID2": "2b2b103c",
   "adapterRAM2": 1024,
   "adapterDrivers2": "C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvhdc.inf_amd64_1683e6c24d03a407\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvhdc.inf_amd64_1683e6c24d03a407\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvhdc.inf_amd64_1683e6c24d03a407\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvhdc.inf_amd64_1683e6c24d03a407\\nvldumdx.dll C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvhdc.inf_amd64_1683e6c24d03a407\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvhdc.inf_amd64_1683e6c24d03a407\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvhdc.inf_amd64_1683e6c24d03a407\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvhdc.inf_amd64_1683e6c24d03a407\\nvldumd.dll",
   "driverVendor2": "",
   "driverVersion2": "26.21.14.3107",
   "driverDate2": "6-5-2019",
   "isGPU2Active": false,
   "direct2DEnabled": true,
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   "usesTiling": false,
   "targetFrameRate": 60,
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}

ghstamrca 於 6 個月前 詢問

Couch 最近回覆 於 6 個月前

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instance of FF with bookmarks empty

Have created Desktop 2 on Win 10. Now I need fresh instance of FF with EMPTY/ZERO/NADA bookmarks. I will separately populate bookmarks into this new FF. How do I do it? … (閱讀更多)

Have created Desktop 2 on Win 10. Now I need fresh instance of FF with EMPTY/ZERO/NADA bookmarks. I will separately populate bookmarks into this new FF. How do I do it? My attempts so far, just bring over all bookmarks from Desktop 1.

CaptainP75 於 6 個月前 詢問

cor-el 最近回覆 於 6 個月前

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Primary Password Option to allow Autofill without password - but restrict viewing/editing??

The Primary Password option is great to have when you need it but I am looking to see if there is a way that it can autofill acct and password info while only restricting… (閱讀更多)

The Primary Password option is great to have when you need it but I am looking to see if there is a way that it can autofill acct and password info while only restricting access to view or edit the credentials (and not prompt for the primary password on first use).

In other words, the primary password would only be requested if you get into Firefox security settings but would otherwise work on websites without prompting for the primary/master password.

I do realize that the current workflow is good in some cases but this need is to allow users to access to certain sites/accounts without also giving the permission to view or copy the login info.

Is this possible via about:config or some other way?

DTMOC 於 6 個月前 詢問

cor-el 最近回覆 於 6 個月前