Hi
I thought I would report my fix that I stumbled upon for Firefox and Thunderbird hanging on shutdown.
For several months I have had problems where Firefox and Thunde… (閱讀更多)
Hi
I thought I would report my fix that I stumbled upon for Firefox and Thunderbird hanging on shutdown.
For several months I have had problems where Firefox and Thunderbird would appear to not shutdown quickly or not at all. This started happening on two Win 10 computers. I wrote this off to some recent update to the Mozilla apps. The crash reports were being submitted almost daily.
I also noticed that my desktop was disk thrashing without any apparent reason. I started researching this problem and discovered various other Win 10 users having a similar issue. The topic that contained the solution was: (Googled "cryptographic services high disk")
https://docs.microsoft.com/en-us/answers/questions/82423/windows-10-cryptographic-service-high-disk-usage.html
See user response
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I did stumble on another page on something that has worked for us.
1) STOP the Cryptographic Services service either in command prompt (run as administrator) or in services.msc It may take a few minutes for the service to finally stop. It may also, stop, but restart on it's own again requiring you to stop it again.
2) DELETE or RENAME the catroot2 directory located in C:\Windows\System32
3) Restart the Cryptographic services service.
I honestly don't know why this works, I found it on another forum and it has helped me out as we've had this issue on over 50 different machines in our office at various times. We have wondered it is all just Windows or if it is Windows conflicting with Carbon Black or Syxsense -- we just don't know.
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After performing this "fix" on both of my computers they stopped their disk churning and almost immediately I discovered to my delight that FireFox and Thunderbird stopped hanging and crashing on shutdown.
I hope this helps others.
John