Firefox 技術支援討論區

My ISP is Plusnet. When I try to access their website using Firefox browser I get the following error:

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Secure Connection Failed

An error occurred during a connection to webmail.plus.net. Cannot communicate securely with peer: no common encryption algorithm(s).

Error code: SSL_ERROR_NO_CYPHER_OVERLAP

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.

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I have reported the problem to Plusnet but they say 'not our problem'. Their reason being that the problem does not occur using Google Chrome.

Can you help please?

While playing one of those free poker games there seems to be excessive RAM memory usage. Nothing else running which can account for it. Also, it shows several Firefox processes while, again, there's only one tab open.

The reason I noticed is that the game which usually runs smoothly began to be choppy/jerky, so I opened Task Manager to have a look. Note: Didn't investigate internet connection speed.

Why is Firefox using so much memory and slowing things down?

I think the title covers it. Until recently, pressing the <Backspace> key on the keyboard would take me back to the previous webpage. Now it doesn't.

Using FF v87 in Win10 Home.

Hello,

I just upgraded to Firefox 87 and noticed that I wasn't able to go back to the previous webpage by clicking on the backspace button like what I have done in the past if I'm not using a mouse on my laptop and had to click on the back button in the toolbar with the trackpad. I'm not too sure of why that happened with the upgrade and was a little surprised about that. Hope I can be able to get around this in some way if one of you know anything about this. Thanks.

Is there a way to set a web site as my home page and not have to reset it every week or so? Also, when will we be able to choose what web site is loaded when we open a new tab?

Hi there,

We use GMail/ Calendar/ Drive for our business. On the official account, I am seeing a continuous - multi-day - situation where my Google Drive won't load when I point my browser to it unless I do at least one refresh after getting to Drive and waiting for my list of folders and documents to show up.

In the mean time, the following error shows upon on the bottom left of my screen - "The server encountered an error. Please try again later." - this has persisted for over 2 weeks when I restarted using Fiefox earlier this month. I do not get this error when using Chrome or Safari.

Today, I am also not able to see the user who last modified a document or a folder last, as you can see in the image below.

Please tell me what I can do to fix this issue.

Thanks, Mahesh

Either I'm a dork or the instructions that I have found are not very clear. I have been trying for several days to transfer my settings from my desktop to a new laptop. I have gone to the %appdata%\mozilla\firefox\profiles page until I'm blue in the face. I transferred a directory called "m80s2e9e.default" from the profiles directory on the desktop to the %appdata%\mozilla\firefox\profiles directory on the laptop but keep getting "Firefox profile cannot be loaded" error. What am I doing wrong? Thanks, Dale Webb

Hi,

I had to delete all my profiles and completely reinstall Firefox because Firefox was not changing the color of previous websites to purple no matter what I tried. I thought I could delete the profiles and create a brand new one to start over fresh.

After reinstalling Firefox (latest version) I have run into a problem where under <about:addons> <Plugins> it shows a yellow box and an error saying "Widevine Content Decryption Module provided by Google Inc. will be installed shortly".

This message won't go away and Widevine will not be installed at all. I cannot browse and Netflix, Hulu, HBO Max etc.

I have tried unchecking and checking the <Play DRM-controlled content> under <about:preferences> which does not work.

I have also tried going to this (link)link and manually installing it but the webpage for my OS's .zip file won't load for me.

I have recently switched from Chrome to Firefox. All features that I used in Chrome seem to exist in Firefox as well, until I found out that there are no local overrides in Firefox?

Some Information about this feature(it firstly appeared in Chrome's dev build in 2017): Local Overrides

Personally I found this feature very useful and convenient when debugging directly in your browser and immediately takes effect after a page refresh.

I wonder if anyone else submitted a feedback or even had a discussion about this feature? I tried to send a suggestion about this feature but they temporarily disabled the submission form.

Hi, I'm using ASNA Wings AS400 Web app. Ctrl-V shortcut does not work.

I observe this error from the controller.

I don't have a problem in other browsers.

I have used/accessed Google Maps for years - so many I can't remember and now today I get this message

We are sorry, but you do not have access to Google Maps. Please contact your Organization Administrator for access.

Is this a FireFox muck up or what?

Hi all

For a while now I've had a problem in Firefox where images randomly show up with green blocky glitches or yellow lines on them. Also sometimes text does not show correctly. I've attached a couple of examples. The image is from my Facebook feed (but it can happen on any website it seems) and the text is open tabs - the one on the right is this page.

Any suggestions? I've refreshed the Firefox install, and have only one add-on - an ad blocker. I've tried two different ad-blocking add-ons and the problem persists with both.

Thanks

Hello everybody,

There are more and more websites that have functions that no longer work with Firefox and force me to use Chromium instead. Do you if there is any chance that an upcoming release will put everything right?

Thank you in advance Virginie

I'm trying to import my saved logins and passwords from Chrome to Firefox. When to try to do this I get prompted to create a Primary Password. Whenever I try to do this, I get a message saying, "Unable to set Primary Password." I also can't cancel out of this or switch to another tab--I have to ctrl-alt-del and close Firefox to get out of it. I also can't create a Primary Password through the options menu. Anytime I try to set a primary password it just says "Unable to change Primary Password."

Hello, It has been more than 2-weeks since Firefox cannot access www.google.com issuing the error page : "Did Not Connect: Potential Security Issue", and the following advanced data :

Websites prove their identity via certificates. Firefox does not trust this site because it uses a certificate that is not valid for www.google.com. The certificate is only valid for the following names: www.google.com.eg, *.google.com.eg, google.com.eg

Error code: SSL_ERROR_BAD_CERT_DOMAIN

View Certificate

I just recently upgraded to Firefox 87.0 (64-bit) for Windows 7. Before the upgrade if I wheel clicked on a link it would open up in a new tab. Now it does absolutely nothing. I've even tried holding the wheel click for 10 seconds, still nothing.

I have verified the following settings in about:config; browser.tabs.opentabfor.middleclick=true middlemouse.contentLoadURL=false middlemouse.paste=false middlemouse.scrollbarPosition=false

When I was doing a search for related questions to this problem I found a user 3 years ago had a similar problem, and that they had an addition setting: middlemouse.openNewWindow=true. This setting no longer seems to be there. I have no idea if this setting was recently removed, and is the source of my problem, or if it was removed a while ago and my problem is the result of some other change. I have restarted Firefox twice, and even rebooted my laptop, in an effort to fix this problem. Nothing has worked. Depending on what I am doing I rely on using the wheel click HEAVILY, as it is much simpler to close a tab then to hit the back button 4, 10, or 20 times to return to where I started, or if I'm trying to keep track of what links I've followed from doing a search without having to re-do the search and hope I get the exact same results (with Google I never do).

At this time I am already heavily inclined to just return to the previous version of Firefox, despite how much of a pain that will be, however this is a recently released update, so I feel I should give the devs a chance to fix any new bugs from the update. That, and I won't have the time around work for several days, probably over a week, which makes it more practical to give the devs a chance to release a patch that fixes the problem.

This morning I closed my bookmarks sidebar to frame open windows better. Now there is no option to restore it. Help please, as this is my best organization for web browsing. Thank you!