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[Sorry. We’ve locked your account.] Brand new account got locked because I couldn't receive the confirmation e-mail as the e-mail was still unusable

Today I switched the Firefox Sync account from old one to new one (just personal hobby, won't use the old e-mail anymore). I received this message: "The confirmation emai… (閱讀更多)

Today I switched the Firefox Sync account from old one to new one (just personal hobby, won't use the old e-mail anymore). I received this message: "The confirmation email we sent to ******@********* was returned and we’ve locked your account to protect your Firefox data. If this is a valid email address, let us know and we can help unlock your account." because the new e-mail was inactive for 48hrs so. It was my bad, I registered the new e-mail to Firefox Sync not long after it was made, so I have to wait for 48hrs till it is usable (provider's policy). Err... I'm not sure if the e-mail I wrote got auto-censor or not, so I censored it myself. I can give it to you whom concern later, if necessary. But I don't get the point here. How can you protect my Firefox data if it is just a whole new account that even not login successfully first time, still waiting for e-mail verification?

ftwh 於 3 週前 詢問

Emre Turunç 最近回覆 於 3 天前

  • 已解決

Bookmarked file (*.pdf) will not open with Acrobat

In the past, I have bookmarked frequently used pdf's. Retrieving the bookmark always loaded the file into acrobat. Now, however, the file is loaded into the Firefox pdf… (閱讀更多)

In the past, I have bookmarked frequently used pdf's. Retrieving the bookmark always loaded the file into acrobat. Now, however, the file is loaded into the Firefox pdf reader. If I open the pdf from windows explorer it opens into acrobat. Is there a way to go from bookmark to acrobat?

kkayser 於 2 週前 詢問

jscher2000 於 2 週前 解答

  • 已解決

Yahoo hijacked Google Search in Firefox

A pop-up showed up while I was in Firefox. I thought it was from Firefox, looked official, etc., and wanted to update Flash. I continued with it only to find out it was Y… (閱讀更多)

A pop-up showed up while I was in Firefox. I thought it was from Firefox, looked official, etc., and wanted to update Flash. I continued with it only to find out it was Yahoo hijacking Google Search in Firefox. The pop-up showed up again (see image). I've tried to find out how to remove Yahoo from Google Search through Firefox where it occurred, but everything I read just sends me in circles. Hopefully, you've tacked this problem and have answers.

marciastutzman 於 2 週前 詢問

FredMcD 於 2 週前 解答

Firefox sign in and extensions

Hello, I have a MacBook Air with OS Catalina. I use Dashlane as an extension for passwords and other items. Everytime I restart my laptop, I have to sign in to Firefox as… (閱讀更多)

Hello, I have a MacBook Air with OS Catalina. I use Dashlane as an extension for passwords and other items. Everytime I restart my laptop, I have to sign in to Firefox as though I'm a new user, and I have to re-establish the Dashlane extension and verify it. Is there a way around this? Thanks! Polly

pgiantonio 於 1 週前 詢問

How to get FF to open a saved session from an older version

Hi. Here's how it happened. I've using FF portable for a long time. I recently updated from v.69.0.1 to v.78.0.2. But the newer version installed in a different folder an… (閱讀更多)

Hi. Here's how it happened. I've using FF portable for a long time. I recently updated from v.69.0.1 to v.78.0.2. But the newer version installed in a different folder and now I can run both versions. Yesterday I had the v.69 working with around 500 tabs open. Suddenly it crashed and then freezed. Luckily, I had managed to save my current working session by accessing Tab Session Manager addon. But when I go to Tab Manager Session and click to open this saved session, FF v.69 will keep freezing, no matter what I do. (Tab Session Manager has another option „Export”, but I don't know to use it or what it does.) I will quit using FF v.69. But how can I get the new v.78 to open this 500-tab session? Any help is appreciated. Thanks.

nicolae.lucian 於 6 天前 詢問

  • 已解決

"%gmail" in address bar vs "%gmail" in bookmarks/favourites

I like to have a lot of tabs opened (some aren't loaded, but the count of tabs goes to ~400 sometimes). You can write "%gmail" in address/search bar and it will find the … (閱讀更多)

I like to have a lot of tabs opened (some aren't loaded, but the count of tabs goes to ~400 sometimes).

You can write "%gmail" in address/search bar and it will find the gmail tab if any is opened. But you can't do this with a simple click. That's why my "go to gmail" sequence is now Ctrl+T, %gmail, down arrow, enter. I'd suggest an option to allow for %gmail in "bookmarks bar" (I'm not sure how do you name it in English, but what I mean is the toolbar of favourites addresses or - simply - in favourites.)

What do you think? I've read about https://developer.mozilla.org/en-US/docs/Mozilla/Add-ons/WebExtensions/API/tabs , but as I understand, I can't use it in a "favourite".

Kamil Barański 於 6 天前 詢問

cor-el 於 5 天前 解答

elimination of the synced password

I did not usemy pc for a while. After about two months, I found out that Firefox account was requesting to log in again. But after logging in, I was surprised to see that… (閱讀更多)

I did not usemy pc for a while. After about two months, I found out that Firefox account was requesting to log in again. But after logging in, I was surprised to see that all my account passwords had been deleted. Previously, I considered Firefox account and synced passwords to be the safest way, but there is no place left for trust. It is regrettable...

amin5020-21 於 5 天前 詢問

Need current beta channel profile on release channel Firefox

I am trying to keep a work (Windows 10) and home computer (Mac/Mojave) in sync for my Firefox settings. I have long been on beta update channel at home (now 80.0b3) but … (閱讀更多)

I am trying to keep a work (Windows 10) and home computer (Mac/Mojave) in sync for my Firefox settings. I have long been on beta update channel at home (now 80.0b3) but work machine is locked down to release version only (not sure which one that is).

I get the following error when I try to sync or open a release channel version of Firefox

"You've launched an older version of Firefox.

Using an older version of Firefox can corrupt bookmarks and browsing history already saved to an existing Firefox profile. To protect your information, create a new profile for this version of Firefox."

This error dialog offers no options for 'override'.

I need my current user profile to work across platforms and on release channel. I have customizations that I cannot recreate because FF made it too hard to find out how to recreated long-ago and necessary modifications (like killing that bleeping 'throbbing' tab slider that I cannot cope with....and others I don't even know how to describe.

I don't care about bookmarks and browsing history--I never save history and I know how to export, save, and reimport bookmarks.

I care only about my about:config, userchrome and prefs.js and the like.

How can I get around this BUG?

And: am I the only one who thinks the throbbing slider on the loading tabs is the creation of the devil? I can't avoid getting distracted by it--the visual noise is intolerable especially in a work environment.

Foxfree99 於 5 天前 詢問

Default browser

Since the last update my default browser is Yahoo, and the list in Preferences contains only BrowserDefault and PlaySearchNow. I am getting really skeptical about any ne… (閱讀更多)

Since the last update my default browser is Yahoo, and the list in Preferences contains only BrowserDefault and PlaySearchNow.

I am getting really skeptical about any new updates from you guys.

How do I get my list of browsers back, specfically Google?!

Crothlind 於 5 天前 詢問

cor-el 最近回覆 於 5 天前

command + C

Hello! I want to start using firefox instead of chrome, but there is a strange problem — i can't copy. Command+C doesn't work, I can do it only by right click or if I cho… (閱讀更多)

Hello! I want to start using firefox instead of chrome, but there is a strange problem — i can't copy. Command+C doesn't work, I can do it only by right click or if I choose "copy" from "edit" in menu bar. But of course i used to command+C. Everything good with other shortcuts. What could be the problem?

sairenso 於 4 天前 詢問

cor-el 最近回覆 於 4 天前

Firefox can't update to the latest verion.

I am getting this message:"Firefox can't update to the latest verion.". While automatic updates are enable. I don't know why firefox refusing to update. Thanks for answe… (閱讀更多)

I am getting this message:"Firefox can't update to the latest verion.". While automatic updates are enable. I don't know why firefox refusing to update. Thanks for answer.

empleat 於 4 天前 詢問

empleat 最近回覆 於 3 天前

Loss of Java with latest FF 79 upgrade

After installing FF 79, we lost the ability to properly view material that require Java script. We verified that Java script was still enabled - it is. Chrome works perfe… (閱讀更多)

After installing FF 79, we lost the ability to properly view material that require Java script. We verified that Java script was still enabled - it is. Chrome works perfectly on the same items. This situation created an unknowing error on our part, in that, trying to go back to 78.02, we ran into a compatibility issue with the profiles folder / files. Saving the profiles in 79 stamps them accordingly, and will not allow that folder to be used on 78.02. That unleashed 2 day's worth of struggle to get back to 78.02 with everything we had customized, plus our bookmarks. We found this compatibility issue very hard to crack using the FF help system, but eventually we succeeded by manually creating a "new folder", and copy / pasting all the files, deleting the compatibility.ini. We then invoked this default New Folder and got back to normal. And yes, Java-based items are working normally again. There seems to be no grumbling on the web (at least, as yet) about what we regard as a bug, but we did waste a couple of days on this, and are now carefully "Not now"-ing the update to 79 message, until more info is available and a fix is offered.

rnjbailey 於 4 天前 詢問

the-edmeister 最近回覆 於 3 天前

  • 已解決

Dropping from Beta to release channel

I am stuck between two machines and can't stay on beta updates anymore because FF won't let me sync my profiles anymore. If I can't migrate my beta channel profile to t… (閱讀更多)

I am stuck between two machines and can't stay on beta updates anymore because FF won't let me sync my profiles anymore.

If I can't migrate my beta channel profile to the release channel, how can I quit beta updates until the release channel catches up to me?

FF preference selected is 'download updates but let me install them' but really there is no choice. It installs and next opening of FF it is automatically installed. I already changed about:config preference for update channel to 'release' but FF merrily kept on with beta channel updates.

I need my beta channel profile customizations--varied management of permissions and add-ons and passwords on dozens of sites, customizations to stop the blinking and autoplay and movement and noise.

But: FF won't let me keep them if I go back to release.

So: how can I force FF to stop updating while the release channel catches up?

Mac/Mojave Beta channel 80.something, need to sync with release channel 79

Foxfree99 於 4 天前 詢問

cor-el 於 3 天前 解答