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Email with confirmation link does't arives.

Hi, I have a problem with login in to my Firefox Sync Account, after clean installation of Windows 10. I have not recall to enable 2FA in Firefox Sync i have never used i… (閱讀更多)

Hi, I have a problem with login in to my Firefox Sync Account, after clean installation of Windows 10. I have not recall to enable 2FA in Firefox Sync i have never used it to activate account on my PC or Android Phone. I'm using 2FA to my Google Account witch is the email for my Firefox Sync Account. But supposedlyi did.

I have tried to use keys generated by Google Authenticator (witch is only 2FA token I use, not counting Facebook App, witch I use only for FB) but no success. I tried to use this link https://accounts.firefox.com/signin and then use proper password. Then there is an information to check email for confirmation link. I get no email, noting in spam nothing nowhere. I did add the accounts@firefox.com email address to protect it from spam filters, but nothing in 4 days, waiting for a miracle. 

In an act of desperation i did change the password for the account. And i received email to confirm this chance witch a did. The email was send from accounts@firefox.com e-mail, and it arrived in my inbox immediately.

Why i do not get the confirmation email?

Asked by maciejszupiluk 4 個月前

Last reply by AliceWyman 1 週前

Two versions of Firefox on my hard drive

I'm trying to free up some space on my hard drive and noticed I have 2 versions of Firefox installed. Versions 57.0 and 73.0.1. How can I delete the older version without… (閱讀更多)

I'm trying to free up some space on my hard drive and noticed I have 2 versions of Firefox installed. Versions 57.0 and 73.0.1. How can I delete the older version without uninstalling FF completely? Thanks in advance

Asked by denniswardrop 3 週前

Last reply by the-edmeister 3 週前

Master Password Help

Ok, so apparently I have forgotten my master password. How I did this I have no clue since its the same password I use for everything, and I know its a bad idea, but I ju… (閱讀更多)

Ok, so apparently I have forgotten my master password. How I did this I have no clue since its the same password I use for everything, and I know its a bad idea, but I just wanted an extra layer in case someone stole my laptop.

So, since if I have forgotten my master password, that is the same as 99% of my other passwords, I CANNOT take the chance of just reseting it and losing all the others, cause surely I won't get them right. I know I won't be able to login into google they've refused to allow me access to my main account with them for months. I won't get into that stuffs just this stuff.

I've been reading through the site here, and have tried a thing or two but none of the questions really sound like what I need:

I've forgotten my master password, and I cannot reset it for fear of losing my other passwords which may have been forgot. I'm set as the default user and there are no other users for the computer or browser. Google has been a bear about letting me into my accounts there, so the fear of losing what I can access is real.

Thanks for reading, I appreciate what you guys are doing here in your free time. Let me know what you think, even if I'm screwed.

Asked by coloredgray198133 3 週前

Last reply by cor-el 3 週前

screenshot capabilty

Hello i have firefox v73.Today i noticed when take a screenshot using firefox's built'in capability and selecting an area the downloading stuck.I ha… (閱讀更多)

Hello i have firefox v73.Today i noticed when take a screenshot using firefox's built'in capability and selecting an area the downloading stuck.I have windows 10 built 1809

Asked by vasilsi 4 個月前

Last reply by AMAN ARYAN 4 週前

Strange message appears in a box on screen whenever a video plays

Whenever I play a video, I get a strange box appear on screen that I can't get rid of (I've included a picture). I'm thinking I might have accidentally hit some strange … (閱讀更多)

Whenever I play a video, I get a strange box appear on screen that I can't get rid of (I've included a picture). I'm thinking I might have accidentally hit some strange combination of keys on my keyboard, but it happens every time. Any suggestions?

Asked by frasergchambers 1 個月前

Last reply by cor-el 1 個月前

is encrypted passwords are saved in "saved logins" without using master password

hello. i use firefox in my personal computer and nobody access this pc. i want know the passwords that saved is encrypted? i don't want to use the master password. if my … (閱讀更多)

hello. i use firefox in my personal computer and nobody access this pc. i want know the passwords that saved is encrypted? i don't want to use the master password. if my firefox data hacked through internet, it may anyone see my passwords?? thanks

Asked by Milad 1 個月前

Last reply by TyDraniu 1 個月前

I need help with reseting my master password...

Ok so i made a master password for my account a while ago. And long story short i forgot it. So i went to the page where you can reset the master password and i did exact… (閱讀更多)

Ok so i made a master password for my account a while ago. And long story short i forgot it. So i went to the page where you can reset the master password and i did exactly what it told me but it keeps taking me back to the page giving me the link and instructions whenever i go to the link and press enter. Please help.

Asked by LlamaBoiq 1 個月前

Last reply by cor-el 1 個月前

Change default search to Google Australia

I want to change my default search engine to Google Australia so I get more relevant result, rather than changing the URL after I have searched. Please tell me there is a… (閱讀更多)

I want to change my default search engine to Google Australia so I get more relevant result, rather than changing the URL after I have searched. Please tell me there is a way to do this! If not I'll have to change browsers because 99% of my searches are local so I have to change this all the time.

Asked by Jo 4 個月前

Last reply by jscher2000 1 個月前

lost bookmarks

I rebooted my computer and all my bookmarks disappeared. I looked for instructions on line but they don't apply to my computer. It says to click on library then bookmarks… (閱讀更多)

I rebooted my computer and all my bookmarks disappeared. I looked for instructions on line but they don't apply to my computer. It says to click on library then bookmarks then restore . I do not have those options. there is no restore button. Why don't they fix this problem. I have wasted an hour and still don't have my book marks back. I have logged in twice.

Asked by jim1951 1 個月前

Last reply by Wesley Branton 1 個月前

Why does pressing the number 5 cause Firefox to refresh the page?

Some of the time, but not all the time, Firefox will refresh the page I'm on when I press the number 5 on my Macbook Pro (tested on 2019 and 2015). I'm using the latest v… (閱讀更多)

Some of the time, but not all the time, Firefox will refresh the page I'm on when I press the number 5 on my Macbook Pro (tested on 2019 and 2015). I'm using the latest version of Firefox and it's been like this for a while. This gets really annoying when I need to type the number 5 at the end of a long form and it just refreshes the page.

I know that F5 reloads the page but there is no chance of me pressing F5 since I would need to hold the Fn key and press the touchbar to do this. I've also logged my keys to make sure that F5 wasn't being registered somehow.

Asked by bradley.weiers 3 個月前

Last reply by Renen 1 個月前

Firefox Logo Missing from Desktop Icon - see Windows generic icon instead with no logo; please help?

Dear Community, All of my other desktop icons render as normal .... strangely the Firefox logo has disappeared from the icon. I can still use the icon/shortcut without… (閱讀更多)

Dear Community,

All of my other desktop icons render as normal .... strangely the Firefox logo has disappeared from the icon. I can still use the icon/shortcut without issue, but the logo is missing and replaced by some type of generic looking icon. Any ideas please? Thank you in advance.

Asked by lgrant124 4 個月前

Last reply by w5513 1 個月前

How can I change the bookmark icon in the bookmar toolbar?

I have bookmarks to multiple pages in the same domain and they show up with the same icon. How can I change them so that I can differentiate them? I prefer to just have i… (閱讀更多)

I have bookmarks to multiple pages in the same domain and they show up with the same icon. How can I change them so that I can differentiate them? I prefer to just have icons instead of names/text for my bookmarks.

Asked by djabberdaddy 3 個月前

Last reply by cor-el 1 個月前

Printing Webpages Using Firefox: Issue Resolved

Version 73.0.1 When printing a webpage from Firefox (Open Menu->Print), the print preview mode is displayed. On most websites with multiple pages, each page displays t… (閱讀更多)

Version 73.0.1

When printing a webpage from Firefox (Open Menu->Print), the print preview mode is displayed. On most websites with multiple pages, each page displays the full text in order.

However, on some websites with multiple pages, the first page displays text but the second page only shows the header in the top left and the website in the top right but the page is blank. On other webpages, full webpage text is displayed but it is out of order.

When using Opera, the webpages that showed blank text or out of order text in Firefox are displayed completely and in the correct order.

Is it a website browser compatibility and configuration issue (the webpage is only configured correctly for certain browsers) or Is this a known Firefox glitch that causes some pages not to be displayed correctly in print preview mode?

I hope that my question is clear.

Asked by Buddy2014 4 個月前

Last reply by jscher2000 1 個月前

Having trouble a wordpress page opening

Hello sir, with recent updates of wordpress, i have seeing one problem to one of my website. It opens correctly on chrome and mobile devices but when i try to test my blo… (閱讀更多)

Hello sir, with recent updates of wordpress, i have seeing one problem to one of my website. It opens correctly on chrome and mobile devices but when i try to test my blog about Silver Lab on Mozilla Firrefox, it does not open or some time browser keep processing but no result provision. Can you please guide me to fix it on my blog for a better user experience. Thanks in advance

Asked by yoursilverlab 2 個月前

Last reply by Wesley Branton 2 個月前

Unexpected Crash leads to no profile

I don't know what the heck happened but I am furious! I open up Firefox for the first time today & I get a dialog box asking me which Firefox' PROFILE' did I want to … (閱讀更多)

I don't know what the heck happened but I am furious! I open up Firefox for the first time today & I get a dialog box asking me which Firefox' PROFILE' did I want to use. Ok, this can't be a good sign when you see nothing. Its as if Firefox did a total cleanup of everything resulting in all of my bookmarks, settings, GONE. Now I will say I did get a blue screen of death if they call it that now as I use Windows 10. The error message as it usually does said driver state error or something like that. I got that when I first logged in. Could that have been what caused Firefox to just wipe out everything? All my other programs seem to be intact.

I am not happy about this at all. This is me being nice, I could really throw up a storm with choice words but I won't. This is the last thing I needed right now. I am apparently using version 73.0.1. Any explanation or help will greatly be appreciated.

Thank you.

Asked by firefoxuser11 2 個月前

Last reply by cor-el 2 個月前

Internet Explorer is grabbing browser links

In the past few weeks when I click in an Outlook email "click here to view it in a web browser", the page is opened by Internet Explorer. It used to be Firefox. How can … (閱讀更多)

In the past few weeks when I click in an Outlook email "click here to view it in a web browser", the page is opened by Internet Explorer. It used to be Firefox. How can I clear out IE? Firefox is listed as the default browser. Interestingly when I posted the question, the contents of this message was deleted and was not sent. Is that MS at work?

Asked by cvhorie 4 個月前

Last reply by jscher2000 4 個月前